homepage | case
TRANSCRIPT
![Page 1: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/1.jpg)
![Page 2: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/2.jpg)
2
•
![Page 3: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/3.jpg)
3
•
•
•
![Page 4: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/4.jpg)
![Page 5: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/5.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe
•
•
•
•
•
•
•
•
•
•
•
•
![Page 6: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/6.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 6
•
•
•
•
•
•
•
•
•
![Page 7: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/7.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 7
![Page 8: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/8.jpg)
![Page 9: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/9.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 9
![Page 10: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/10.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 10
![Page 11: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/11.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 11
![Page 12: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/12.jpg)
![Page 13: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/13.jpg)
17.03.2020 RSM MentorMe
![Page 14: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/14.jpg)
14
![Page 15: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/15.jpg)
15
Our models are students
and mentor volunteers! The
community feels part of the
platform!
![Page 16: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/16.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 16
![Page 17: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/17.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 17
![Page 18: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/18.jpg)
17.03.2020 Source: Evisors dashboard
![Page 19: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/19.jpg)
19
MonthsCompleted
Consultations 2017Jan 20
Feb 24
Mar 18
Apr 35
May 22
Jun 19
Jul 5
Aug 5
Sep 24
Oct 52
Nov 55
Dec 43
Grand Total 322
17.03.2020 Source: Evisors dashboard
![Page 20: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/20.jpg)
17.03.2020 Source: Evisors dashboard
![Page 21: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/21.jpg)
17.03.2020 RSM MentorMe
![Page 22: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/22.jpg)
17.03.2020 RSM MentorMe
Customer Journey Touchpoints 2017 % Change 2019
Mentor Responsiveness 9.83 0.1% 9.84
Mentor Advice Quality 9.78 0.1% 9.76
Mentor Subject Expertise 9.76 0.3% 9.79
Platform Rating by Mentor 7.76 0.7% 7.83
Advisee Rating* 8.34 4.6% 8.80
Advisee Preparation/Skills 8.29 5.3% 8.84
Advisee Motivation 8.52 5.3% 9.05
Advisee Professionalism/Fit 8.38 6.3% 9.01
![Page 23: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/23.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 23
![Page 24: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/24.jpg)
17.03.2020 From Zero to Hero: The journey of RSM MentorMe 24
![Page 25: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/25.jpg)
17.03.2020 RSM MentorMe
![Page 26: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/26.jpg)
![Page 27: Homepage | CASE](https://reader034.vdocument.in/reader034/viewer/2022042918/626a80de57fb2d55e5363139/html5/thumbnails/27.jpg)