hometown health rural hospital virtual hr conference working …€¦ · conference, providing a...

HomeTown Health Rural Hospital Virtual HR Conference

Friday, May 19th, 2017 from 9:00am - 12:45pm

*Complimentary for HomeTown Health Member Hospitals & Business Partners*

Working Together Through Change.

9:00am - 9:05am Welcome and Introductions: Transformation, Collaboration, & Application

Evelyn Leadbetter, MPA, Network Services Manager - HomeTown Health, LLC

Evelyn Leadbetter will welcome attendees and establish the need for this Human Resources Virtual Conference, providing a foundation for the format of the conference while also gathering attendee feedback and encouraging collaboration through conference engagement.

Learning Outcomes

After attending this presentation, attendee will be able to:

Explain the need for and purpose of this conference.

9:05am - 9:20am Transformation: Rural Industry Update - What HR Needs to Know

Jimmy Lewis, Chief Executive Officer - HomeTown Health, LLC

HomeTown Health CEO, Jimmy Lewis, will discuss current HR topics and what human resource professionals should know in order to prepare for the changing rural health care industry.

Learning Outcomes


Identify the top issues affecting rural or small hospitals.

List top actions human resource professionals can take to prepare for the changing rural health care industry.

9:20am - 9:50am Transformation: Top Legal Items for Healthcare Human Resource Professionals

Michele Madison, Partner at Morris, Manning, & Martin, LLP

In this session, Morris, Manning & Martin, LLC., will identify and explain the top legal items human resource professionals should currently be aware of as we move forward in 2017, including contracting with physicians, employment obligations with mid-level providers, the importance of OIG exclusion checks and the requirements related to this and recent regulatory events.

Learning Outcomes


Identify the top legal items in which human resource professionals should currently be aware.

Describe action items HR should take to ensure compliance to the issues discussed.

10:20am - 10:35am Collaboration: Results of the HTH HR Marketing Survey

Susannah Cowart, Director of Customer Relations - HomeTown Health, LLC

Susannah Cowart will provide an overview of the results of the recent Rural Hospital Marketing Survey, providing benchmarks for hospital marketing practices, staffing, and job descriptions.

Learning Outcomes


Identify common hiring practices in the area of Marketing in small or rural hospitals based on the survey.

10:35am - 10:50am Application: Practical Application Tips for Effective Policy & Procedures Meghan Williams, Customer Relations Coordinator - HomeTown Health, LLC

Join this session as Meghan Williams will outline some practical tips for effective organizational policy and procedures.

Learning Outcomes


List key considerations for policy and procedure revisions and updates.

Describe steps to implementing new policy and procedures.

10:50am - 11:00am Break

HomeTown Health Rural Hospital Virtual HR


Notes & Action Items:

9:50am - 10:20am Collaboration: Partnering to Develop your Future Workers

Moderator, Evelyn Leadbetter, MPA, Network Services Manager - HomeTown Health, LLC. with Phyllis Johnson, Program Specialist - Healthcare - Georgia Department of Education

In this session, Phyllis Johnson, Healthcare Program Specialist with the Georgia Department of Education, will provide an update from the state level on what Healthcare Science teachers are doing to prepare the students interested in going into healthcare. She will also help HR to understand the value that students who have been through the Health Care Science program in High School bring to the table, and how hospitals can support their local programs.

Learning Outcomes


Describe the preparation that students in the Health Care Science Program and HOSA receive for future careers in healthcare.

Identify ways hospitals can work with their local schools or clubs to support future workforce development.

11:00am - 11:05am Transformation: HTHU Course Update Meghan Williams, Customer Relations Coordinator - HomeTown Health, LLC

Meghan Williams will welcome conference attendees back from break with a brief review of new courses and information available through HomeTown Health University on www.hthu.net.

Learning Outcomes


Describe current and upcoming online education topics for HR leaders and hospital staff.

11:05am - 11:40am Collaboration: Peer Insight Panel

Moderator, Evelyn Leadbetter, MPA, Network Services Manager - HomeTown Health, LLC with Karie Spence, Human Resources Director - Miller County Hospital and Clay Jones, Regional Director/HR for ER Hospitals

Two rural hospital HR representatives share their experience in managing transformation in the industry in the Peer Insight session.

"Implementing Recruitment and Retention efforts in the Midst of Rapid Growth"

First, Miller County Hospital HR Director, Karie Spence will share recent scenarios of success with regards to recruitment and retention practices in the midst of their rapid growth.

Learning Outcomes


List practices that proved successful for recruiting during expansion.

Describe methods of retention needed to support hospital growth.

"Using Personality Assessments for Staff Development"

ER Hospitals Regional Director, Clay Jones, will lead a discussion on utilizing personality assessments for staff development.

Learning Outcomes


Identify reason personality assessments might be beneficial in developing staff.

Identify available personality assessment resources for HR professionals.

11:40am - 11:45am Application: Practical Application Tips for Evaluating Employee Handbooks Meghan Williams, Customer Relations Coordinator - HomeTown Health, LLC

Meghan Williams will share new approaches to employee handbooks and discuss responsibilities human resource professionals face in developing and updating those handbooks.

Learning Outcomes


Describe examples of new approaches to creating and evaluating employee handbooks.

Identify responsibilities of HR professionals in developing and updating handbooks.



11:45am - 12:40pm Collaboration: Business Partner Key Considerations Moderator, Evelyn Leadbetter, MPA, Network Services Manager - HomeTown Health, LLC

In this segment, Moderator Evelyn Leadbetter will present three rural hospital business partners who will share important updates and resources available for HR professionals.

Key Considerations for Safety Policy, Observational Safety, & Work Comp

In this session, Bartley Miller with Sterling Risk Advisors and Chris Kelley, Sr Loss Control Consultant with Amerisure Insurance, will review key considerations for safety policy, observational safety, and your workers compensation program.

Learning Outcomes


List key considerations for safety policy, observational safety and your workers compensation program.

Key Considerations for Recruitment: 3RNet Resource Review & Update

David Glass, Primary Care Office (PCO) Director at the Georgia Department of Community Health, will discuss recent updates as well as existing recruitment resources that rural hospitals can utilize within their state.

Learning Outcomes


Describe the purpose of 3RNet and what resources are provided through this National Rural Recruitment and Retention Network.

Identify who to contact within your state for assistance with 3RNet Resources.

Key Considerations for Document Retention Requirements and Security

In this session, Donna Salyer, Business Development Executive for Iron Mountain, joins Jennifer Mangino, Solution Consultant for Hyland, in reviewing key considerations for document and process management for Human Resources.

Learning Outcomes


Define the strategic importance of Human Resources.

List key considerations for document security, retention and compliance.

Identify opportunities for business process improvements for Human Resources.

12:40pm - 12:45pm Transformation, Collaboration & Application: Next Steps & Moving Forward

Evelyn Leadbetter, MPS, Networking Services Manager - HomeTown Health, LLC

Closing Statements and Reminders for HR Professionals



As an IACET Authorized Provider, HomeTown Health, LLC offers CEUs for its programs that qualify under the ANSI/IACET Standard. HomeTown Health, LLC anticipates offering 0.4 CEUs/ 4 hours for this program. A full list of approved IACET organizations can be found on www.iacet.org, but as of this date, includes the Society for Human Resources Management (SHRM).

4 hours of

Continuing

Education Credit!

Learning Outcome Conditions: In order to obtain these CEUs, you must: • Attend webinar/view recording in its entirety within 30 days • Pass online quiz with 80% or better. • Complete webinar evaluation. Questions about CEUs? Please contact Evelyn Leadbetter at [email protected].



Evelyn Leadbetter joined the HomeTown Health Florida Division in December, 2014. A native of Dahlonega, Georgia, Evelyn completed her Bachelors in Business Administration at the University of North Georgia, as well as her Masters in Public Administration and Disaster Management at Georgia State University in Atlanta, Georgia. She also continued her graduate studies in Disaster Management at the Federal Emergency Management Agency’s Emergency Management Institute. Her experience in healthcare, emergency preparedness and community support has enabled her to better serve as the Network Services Manager for HomeTown Health’s Florida Division. As an advocate for rural health growth, development and sustainability, Evelyn also collaborates with HomeTown Health University in the successful development and implementation of a Disaster Management Program; facilitating disaster mitigation, preparedness, response and recovery education

throughout rural healthcare environments. Evelyn recently relocated to Yulee, Florida with her husband, Ray, and daughter, Ellenoir.

Jimmy Lewis has roots in rural South Georgia where he was born in Cordele, Georgia. Having graduated high school in Cordele, he attended Middle Georgia College and then Auburn University. He received a Bachelor's Degree in Industrial Engineering from Auburn. Jimmy has held senior management positions in six fortune five hundred companies. He has been instrumental in passing key rural legislation and regulation for hospital based nursing homes, state merit, PPS and critical access hospitals. All of these have been key to the survival of rural hospitals and rural health care in Georgia. Under his leadership, HomeTown Health has grown to a Georgia-based virtual company where 60+ hospital members and 60 business partners cumulatively have over $800 million in sales. HomeTown Health activities range from the identification of best practice solutions, to education, collective purchasing, developing managed care strategies, reimbursement advocacy, as well as legislative representation. HomeTown Health's efforts have been very instrumental in saving many of Georgia's rural hospitals. Jimmy is married with two

grown sons. He and his wife, June, live in Cumming, Georgia.

Michele Madison is a partner at Morris, Manning & Martin and serves in the firm’s Healthcare Practice, where she provides general legal advice to health systems in various regulatory and business matters. She also works with information technology companies and advises clients on compliance with regulations and industry standards. Michele has specific experience in negotiating contractual agreements between healthcare providers and service providers, interpreting and advising health systems on regulations applicable to the healthcare industry, and providing regulatory advice with a focus on Stark, An -Kickback and HIPAA. She also has key experience and expertise in Compliance programs providing advice for compliance with state and federal regulations and regularly draws and negotiates agreements with hospitals, physicians, managed care organizations and ancillary service providers, as well as contractual agreements for vendors with an emphasis on information technology, purchasing and lease agreements. Michele also works with electronic medical record vendors and personal health record providers. She

is a graduate of Georgia State University and The University of Georgia School of Law.

Susannah Cowart joined Hometown in April 2013 as Customer Relations Coordinator for the Florida Division. A native of Tifton, Georgia, she attended Abraham Baldwin College and continued to Brenau Women’s College in Gainesville, Georgia. Serving in a critical access hospital for 8 years, Susannah has diverse

healthcare experience in materials management, marketing and community relations. Susannah and her husband, Jake, currently reside in Sebring, Florida.

Meghan Williams is the Customer Relations Coordinator for HomeTown Health University. Meghan joined the HTHU staff in May 2012 and is responsible for coordinating social media for HomeTown Health & HTHU, website development and maintenance, education reporting for subscribers, education course review, as well as coordination of sales/marketing/retention for HTHU. After graduating from Early County High School in Blakely, GA, Meghan completed a B.A. in Speech Communications from the University of Georgia. Meghan’s career in healthcare began as a Human Resources Director in southwest Georgia where she was responsible for all aspects of employee relations, payroll/benefits, workers compensation, annual education development and training, as well as serving as the HIPAA Compliance Officer. She also served as an active member of the hospital authority’s volunteer group. Meghan lives with her husband, Michael, and

daughters, Hayley and Bowen, in Bluffton, GA. Together their family comprises Clearwater Ministries, a faith-based ministry, and serve at Bluffton Baptist Church.

Karie Spence has served as the HR Director at Hospital Authority of Miller County since 2013, following other HR work in rural communities. Prior to healthcare, Karie was an HR Recruiter with Technical Associates in Albany GA, and an Office Manager in Arlington and Valdosta, GA. Karie has earned a BS from Troy State

University and an MPA from Valdosta State University. Karie is married and a mother of three children, ages 14,12, and 7.

Clay Jones is the Chief Human Resource Officer and Regional Operations Executive for ERH Healthcare, a hospital management group with a system of four rural hospitals in the state of Georgia. Clay’s career has included Human Capital leadership positions in Major Academic, Profit, Non-Profit and System Hospital roles throughout the Southeast. Throughout Clay’s healthcare journey in Human Resources he has placed a significant value on training and development. As an experienced facilitator for both MBTI, Conflict Mgmt, HR, Process Improvement, Customer Service and Business Development, Clay is always intrigued by the group dynamics and challenges of live adult instruction. In 2016, Clay completed an Executive Master’s Degree in Health Administration, and is currently completing his Black Belt in Lean Six Sigma and is a member of the HomeTown Health Leadership class. Clay is the proud father of one son, Judah, and blessed to be celebrating

12 years of marriage to the love of his life, Allison



Bartley R. Miller comes from a strong pedigree of Atlanta insurance professionals. He works with a passion to help his professional practices, businesses, and not-for profit entities manage their insurance goals. If you ask his clients they will tell you that his main concern is adding value and worth to every relationship he joins. Since joining Sterling in 2006 and becoming a Principal in 2010, Bartley has become one of Sterling's fastest growing insurance professionals. Bartley received a Bachelor of Business Administration degree from the Terry College of Business at the University of Georgia, with a major in Risk Management and Insurance. While at the University of Georgia he was a starting offensive lineman, three year letterman, and was named to the All SEC Academic Football Team. He is a member of The Gridiron Secret Society. While growing up in Atlanta, Bartley attended Holy Innocents' Episcopal School and then went on to graduate from The Marist School. He was selected as a 2016 Football and Basketball inductee into Marist's Blue and Gold Athletic Circle. Bartley is dedicated to giving back to his community through speaking to youth groups, educational groups, and athletic teams. His passion for football still burns bright as a volunteer assistant football coach at The Marist School since 2007. In addition he is a volunteer youth sports coach at Northside Youth Organization - NYO. Also highly involved in his church community, Bartley attends Peachtree Road United Methodist Church and has served as a facilitator in their Disciple I program and a member of the Staff/Parish

Committee. Bartley lives in Sandy Springs with his wife Allyson and their children John, Harrison and Reagan.

Chris Kelley earned a Bachelor of Science degree in Environmental Science from UMASS in 2003. Since 2008, Chris has worked as a loss control consultant for a national insurance carrier in Georgia before joining Amerisure in 2011. He has experience across many industries including manufacturing, construction, distribution centers, healthcare and retail operations. He has developed a strong background across all commercial lines of insurance coverage. These have included a focus on workers compensation, general liability and auto liability. Chris also has hands-on knowledge and experience with conducting safety audits, hazard analysis and consulting clients on how to establish effective cultural change within their organizations. Chris has proven to be an effective safety trainer through extensive experience as a lead trainer for various safety courses. He obtained the designation of Associate Safety Professional in 2011. He received his OSHA authorized trainer status for Construction in May 2013 and General Industry in May of 2014. He has provided workers training and skill sets required to be a Competent Person

in multiple disciplines. These include fall protection, excavation/trenching and scaffolds safety.

David Glass is the Director of the Georgia Primary Care Office (PCO) in the Georgia Department of Community Health’s State Office of Rural Health (SORH). Mr. Glass administers the National Rural Recruitment and Retention Network (3RNet), J-1 Visa Waiver Program, and National Health Service Corps (NHSC) site review and monitoring for the state of Georgia. He also maintains supervisory responsibility for the State’s Medically Underserved Area (MUA) and Health Professional Shortage Area (HPSA) designations for Primary Care, Dental, and Mental Health. Mr. Glass oversees a range of programs and grants focused on the development of primary care access points, including federally qualified health centers (FQHC), rural health clinics (RHC), and school-based telehealth centers. Mr. Glass is a

native of rural Georgia and a graduate of Georgia Southern University.

Donna Salyer has served as the Business Development Executive for Iron Mountain since 2017. Donna's is responsible for identifying and working with customers to discover and translate their unique needs into innovative solutions for document retention and successful health information management of physical and digital records throughout their lifecycle. She assists clients in ensuring that their retention schedule meets compliance standards, is cost effective, and that related risks

are managed.

Jennifer Mangino joined Hyland in 2011 as a member of the sales team. She focuses on sales enablement and education for our sales team and partners, with a mission of providing expertise in guiding customers through the buying process. Jennifer earned a Master of Business Administration from Malone University. She

resides in Cleveland’s Ohio City and is passionate about exploring the amazing parks of Northeast Ohio and embracing all that the #HylandLife has to offer.

Final Reminders:

hometown health rural hospital virtual hr conference working …€¦ · conference, providing a...

Documents