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Vision
Focusing on satisfaction (customers, associates
and shareholders) with challenging spirit and flexibility, we are dedicated tosupplying latest generation cars with advanced technology, greater fuel
efficiency and competitive prices, along with friendly and efficient after sales
back up, maintaining quality as core of all activities.
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Pakistan did not face a major setback from the global crisis. The economic hardship by the country has
mostly been the result of domestic issues - internal strife, political instability and poor governance has
slowed down an otherwise a viable economy. As a result the GDP growth rate for the year 2008-09 initially
projected at 5.5 percent has now been revised downward to 2.5 percent compared to 5.8 percent of last
year. The major pressure in the economy has stemmed from inflation. The SBP has projected inflation to
slow down in the final quarter of FY08-09. Controlled inflation may usher in lower interest rate and
improved liquidity, so necessary for growth of industry.
IMF has disbursed the first two tranches of $ 3.1 billion. The World Bank and ADB have pledged support
and an independent overseas support group, Friends of democratic Pakistan have decided a support of $
5.28 billion. Eased out political situation in the country will help in an improvement in business environment.
The stock market has exhibited a growth of 36 percent post March 16. Foreign exchange reserves have
crossed US $11 billion. The commodity prices are reflective of an inherent demand in the economy. A bumper
wheat crop is being projected and it will provide a boost to demand. What is needed is right policies that
reassure economic dynamism.
Automobile IndustryThe current economic recession has hit the world economy generally and automobile industry particularly,
with some of the world renowned companies facing hardships. However, Honda Motor Company is among
the few automakers with positive bottom line of 162 billion Yen in the year ending March 2009. Theautomobile industry depends on economic uplift, availability of auto financing at favourable terms and
sustainable consistent industry friendly policies. In the recent past, with the help of these factors, the
automobile production surged four times from 39,167 units in the year 2002 to 164,340 units in 2007.
Responding to the increasing demand and the government target to produce 500,000 units by the year
2011, all OEMs expanded their production capacity to meet the target set by the Government.
However, following the emergence of financial crises in early 2008 and increase in interest rates, the
financial institutions tightened the auto financing policy, which coupled with the upward surge in
exchange rates have pulled the auto sector down to four years ago i.e. 2004-2005 level.
In addition to above, the auto industry had to face the challenges of un-favourable budgetary impacts of
increase in sales tax by 1%, levy of Federal Excise Duty of 5% and additional taxes at the time of
registration of vehicles. In addition, 35% cash margin on imports was also levied, though reversed later.
All these factors resulted in sharp decline in auto production in all segments of the industry i.e. passenger
cars, buses, trucks and motorcycles. The quarterly analysis of the production data of the industry is as
under:
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2007-08 Category Q1 Q2 Q3 Q4 2008-09 Change %
62,292
52,067
Up to 800cc
801cc to 1299cc
16,988
12,709
10,798
6,528
7,359
4,365
4,454
2,146
39,599
25,748
-36.4%
-50.5%
166,278 Total Passenger Cars 42,752 23,974 21,756 17,543 106,025 -36.2%
51,725
34,735
Tractors
LCV, Buses, Trucks etc
16,030
8,114
12,216
8,603
14,498
6,751
9,354
2,380
52,098
25,848
0.7%
-25.6%
845,560 Total 2008-09 233,878 172,017 156,726 100,706 663,327 -21.6%
Year Q1 Q2 Q3 Q4 Total
Honda 2008-09
Honda 2007-08
3,480
5,022
3,881
3,967
2,283
2,798
3,136
3,813
12,780
15,600
%age change -30.7% -2.2% -18.4% -17.8% -18.1%
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New Models
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Your company has always followed the tradition of introducing new technology and providing global cars of
international quality to its customers, since the launch of its first model in 1994. During the short span of 15
years, your company has introduced 4 new models of Honda Civic and 4 new models of Honda City the
highest among the other car makers in Pakistan. Many features and specifications were introduced first time
in Pakistan.
Your company introduced the 3rd Generation Honda City on January 31, 2009. It has V-tech Engine, Anti
Lock Braking System (ABS) and Euro-4 emission systems, which are considered to be the strictest emission
standard worldwide. The new City has Drive-By-Wire (DBW) control technology for fuel efficiency. It has also
enhanced G-CON collision safety which reduces the impact on passenger cabin. To maintain the global
quality standards, the Company has invested Rs 2.1 billion on development of local parts, dies and fixtures of
Honda City. However, the new features increased its cost and so the selling price.
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During the year under review, the upward exchange rate movements
were enormous as Japanese Yen depreciated by 30.5% during April
08 to March 09 and US Dollar by 28.2% in the same period. The
impact of rupee depreciation was further aggravated by the rising
inflation and putting pressure on cost structure of our products. The
Company passed on minimum possible impact to the New City price.
Re to Movement
Due to the factors mentioned above, the company suffered loss after
tax of Rs 401.8 million during the year against the profit of Rs 75.0
million in the last year.
The net sales for the year were Rs 14,149.6 million against Rs
14,715.5 million of last year. The administrative and selling expenses
were Rs 329.8 million against Rs 348.8
to $ Movement
million in the same period of last year. Other income improved to Rs.
64.8 million against Rs 23.6 million of last year, mainly due to
increasing interest rates on bank deposits. Other operating expenses
increased to Rs. 311.0 million as compared to Rs. 4.9 million last
year, mainly because of Exchange loss (Rs 231 million) and write-off
(Rs 80 million) of Plant & Machinery
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Honda PakistanHonda Atlas Cars Pakistan Limited is a joint venture between Honda MotorCompany Limited Japan, and the Atlas Group of Companies, Pakistan.
The company was incorporated on November --, 1992 and joint venture
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agreement was signed on August ---, 1993. The ground breaking ceremonywas held on April 17, 1993 and within a record time of 11 months,construction and erection of machinery was completed. The first car rolledoff the assembly line on May 26, 1994. Official inauguration was done byPresident of Pakistan, Sardar Farooq Ahmad Khan Leghari. Mr.Kawamoto,
President of Honda Motor Company LimitedJapan was also present tograce the occasion. The company is listed on Karachi, Lahore and IslamabadStock Exchanges.
On July 14, 1994, car bookings started at six dealerships in Karachi, Lahore,and Islamabad. Since then the Dealerships Network has expanded andnow the company has sixteen 3S (Sales, Service and Spare Parts) and thirty2S (Service and Spare Parts) Pitstops network in all major cities of Pakistan.
Since the commencement of production in 1994 till March31, 2005, thecompany has produced and sold over 77,500 cars.
All dealerships are constructed in accordance with the standards defined byHonda World over. Percentage of local parts conforms to the government'spolicy. Local vendors are continuously patronized to develop parts locally. The quality of local parts is thoroughly checked to meet stringentinternational standards.
We always strive to give outstanding service to our valued customers. In
addition to providing regular service to customers, the company alsoregularly conducts Service Campaigns, to facilitate customer's need forservice. This has given our customers absolute confidence in our cars, clearlyevident from the ever increasing sale volumes.
It is the constant endeavor of Honda Atlas Cars (Pakistan) Limited to achieveNo .1 Customer satisfaction. Honda Atlas Cars (Pakistan) Limited iscommitted to meet customer expectations, and to provide good value formoney. Currently we are offering 8 different models of Honda CIVIC andCITY cars in wide range of colors with unique technological and otherfeatures.
PRODUCT LINE OF HONDA
http://www.honda.com.pk/dealers.htmhttp://www.honda.com.pk/dealers.htm -
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AUTOMOBILES1. ACCORD; Move up to the new status of
sedan
Witness the debut of the astonishing new HondaAccord: the outcome of all-out pursuit of sedanexcellence, successfully uniting all contradictoryelements. A bold exterior presence with a luxury air,yet a sporty youthful feeling. An expansive upper-class cabin with comfortable travel space for five adults and panoramicvisibility. A longer body with sportier performance than ever before andpowerful i-VTEC engine designed for high fuel economy. A renownedglobal car with all advanced Honda technologies for driving command,plus eco-performance for increased recyclability.
Experience its overall quality, riding comfort, and details for yourself andyou'll know why the new Accord represents a distinct status upgrade forthe sedan. A true prestige vehicle, it is designed for a sophisticated anddynamic drive.
The Accord doesn't yell, it speaks with quiet authority.
2. CIVIC; Taking the lead.......
Honda created a smooth, contoured body that slips
through the air with minimal resistance. The highlypractical results are greater stability at high speeds,improved overall fuel efficiency, and lower windnoise. The air flows smoothly over the front underspoiler and angled windshield to the sharply cutoff rear; it passed thesides undisturbed thanks to reduced wheel arch clearance: and itstreams beneath the chassis with minimal turbulence from the smootherand flattened under panels.
3. CR-V; Explore the Sporty DriveA Complement to your lifestyle, Honda CR-V is designed
to soothe your senses. After all, its where new-age
urban styling meets a sporty drive. A dynamic
combination that makes the CR-V do even better on the road. It is more
versatile; bolder in sophistication, and much more exciting - promising an
engaging driving experience that's rare in its class
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4. CITY; sinfully sensuous... Yet Sensitive...The First Euro 3 compliant car in Pakistan
Is there a better way to build a compact sedan?
Hondas affirmative answer is the revolutionary new
City.
3S Dealership (Sales, Service, Spare Parts)
2S Dealership (Service, Spare Parts)
Honda Atlas Cars (Pakistan) Limited has Dealership Network covering all of
Pakistan, and Dealership are equipped with all the facilities a modern dealership
should have. The facilities include Sale, Service and Spare parts.
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The Seven step process in the
hypothetic-deduction method
ObservationWe observe that the sales of Honda
Motors are less than that of Toyota
Motors in Pakistan. Our observation was
based on the traffic of cars that we
seen on the roads.
Preliminary Data Gathering
For this purpose we visited Honda Breeze in Multan and meet Mr. Imran
Qureshi Sales Manager Honda Breeze Multan. He provides us with valued
information about Honda Motors and its sales in Pakistan.
He said that though it seems that the sales of Honda is less than that of its
competitor Toyota Motors but actually the fact is that Honda is targeting a
specific class, and its operations are not as large as Toyota has, therefore we
are achieving our targets successfully. So it is futile to say that Honda sales
are less than that of Toyota since our profit ratios are nearly same.
Comparison of Price between Honda and Toyota
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Toyota HondaModel Price Model Price
Camry AccordAutomatic
Transmission6,299,000 2.4 I VTEC 5,699,000
ManualTransmission
6,099,000
Corolla Civic1.3L XLI 1,269,000 I-VTEC MT 1,659,0001.3L GLI 1,384,000 I-VTEC PT 1,749,0002.0 D 1,317,000 VTI ORIEL MT 1,779,000
2.0D Saloon 1,669,000 VTI ORIEL PT 1,849,0002.0D Saloon S/R 1,754,0001.8L ALTIS MT 1,669,000 CITY1.8L ALTIS MT
S/R1,754,000 M/T 1,229,000
1.8L ALTIS AT 1,754,000 A/T 1,349,0001.8L ALTIS AT
S/R1,839,000
CUORE CR-VCUORE CX 645,000 CR-V 2.4L 5,299,000
CUORE CX MET 645,000CUORE CX CNG 689,000CUORE CX CNG
MET689,000
CUORE CX A/T 674,000CUORE CX A/T
MET674,000
CUOREECOMATIC
729,000
CUOREECOMATIC MET
729,000
HILUXHILUX 4X2STANDARD
1,359,000
HILUX 4X2 UPSPEC
1,399,000
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Problem Definition
From Mr. Imran Qureshi we came to know about the services and operations
of Honda Motors in Pakistan.
From that discussion we concluded that, there are certain factors which are
causing low sales of Honda.
They could be Advertisement and Brand Line
Since Honda Motors do not advertise for the promotion, and their brand line
is comparatively lesser than that of Toyota so it could be a factor of low sales
So the Problem Definition here is;
Does lack of advertisement and no extension in brand line are the
factors of low sales of Honda?
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Hypothesis Development
Sales of Honda are a dependent variable, and it is dependent on
Advertisement and Brand Line, as they are the independent variables. If we
increase the advertisement and brand line of Honda motors its sale will alsoincrease.
Mindset of a customer is a moderating variable while awareness of the brand
is an intervening variable.
All variables have positive relationship with each other.
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Methodology
To evaluate why the sales of Honda is below the mark, we prepare a
questionnaire, below is that questionnaire.
QUESTIONAIRE
I m satisfied with HONDA marketing strategies which are sufficient for its promotion & customer.
AGREE NEUTRAL DISAGREE
HONDA is well known brand.
AGREE NEUTRAL DISAGREE
HONDA satisfy all my needs & wants.
AGREE NEUTRAL DISAGREE
The style & design of HONDA is attractive as compared to competitor.
AGREE NEUTRAL DISAGREE
HONDA is targeting all classes.
AGREE NEUTRAL DISAGREE
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HONDA Facilitate and gave easy access to its customers.
AGREE NEUTRAL DISAGREE
HONDA has been maintaining its quality since its launched in Pakistan.
AGREE NEUTRAL DISAGREE
HONDA is a status symbol.
AGREE NEUTRAL DISAGREE
HONDA is durable and reliable.
AGREE NEUTRAL DISAGREE
Product line of HONDA is sufficient .
AGREE NEUTRAL DISAGREE
HONDA creating good effect on our society.
AGREE NEUTRAL DISAGREE
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Total Questionnaire 30
Biased Date 04
TOTAL 26
Each Questionnaire contains:
PROMOTION STRATEGIES 02 QUESTIONS
BRAND-LINE 02 QUESTIONS
SATISFACTION 03 QUESTIONS
HONDA IMAGE 02 QUESTIONS
HONDA QUALITY 02 QUESTIONS
MATHEMATICAL RESULT
No. AGREE NUTRAL DISAGREE TOTALQUESTIONS
01 PROMOTIONSTRATEGIES
05 18 29 52
02 BRAND-LINE 16 21 15 5203 SATISFACTION 43 26 09 7804 HONDA IMAGE 29 16 07 5205 HONDA QUALITY 31 08 13 52
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PERCENTAGE
No. AGREE NUTRAL DISAGREE TOTALQUESTIONS
01 PROMOTIONSTRATEGIES
56% 35% 09% 52%
02 BRAND-LINE 30% 40% 30% 52%03 SATISFACTION 56% 33% 10% 78%04 HONDA IMAGE 55% 30% 15% 52%05 HONDA QUALITY 60% 15% 25% 52%
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Deduction
From our questionnaire we came to know that
People are not satisfied with the promotion and marketing strategies of
Honda Motors.
But they agree that Honda is a well known brand but customer mindset
is that Honda is costly car.
Honda is class oriented and they are targeting a specific class.
There brand line is short when we compare it with Toyota, as Toyota is
targeting all classes of society.
Users are satisfied with the quality standard of Honda
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Recommendations
From all our research and data that we gathered we concluded that,
They should reconsider there marketing strategies
They should aware the public as there mindset is that the Honda are
expensive than Toyota, but the reality is vice versa
Instead of focusing on the corporate society they should try to focus
different classes in the society
They should increase there product and should come up with small
cars
Honda should focus and design cars specifically for the users of rural
areas of Pakistan.
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