hong kong 2018 - blackberry · 2018-02-06 · hong kong 2018 business transformation using the...

Hong Kong 2018

Hong Kong 2018

Business Transformation Using The BlackBerry Enterprise Platform

David ArnoldPrincipal Enterprise Solutions Manager, EMEA

© 2017 BlackBerry. All Rights Reserved. 3

Session Objectives

§ Gain insight on trends in Digital Transformation

§ Learn why BlackBerry the right platform to use and build on


Drivers Behind Transformation

§ Drivers for digital and/or business transformation?§ Regulatory Compliance§ Competitive Advantage§ Need for a Compelling Customer (and employee) Experience§ Operational Efficiency

§ 42% of CEO’s have begun Digital Transformation – Gartner

§ What happens if you don’t? Netflix, Uber, AirBnB


5

Device Management

MDM

• Market was BlackBerry only

• Secure Hardware/Email

Device Management (Circa 2012)

SMARTPHONE

EMM

Mobility Management (2012 – 2014)

• Evolution of cross platform

• Focus on BYOD

TABLETSMARTPHONE

EMM

Applications

Enterprise Management (2015 – 2016)

• Tablets=>Laptops=>Wearables

• Enterprise Applications

Professional Services

COMPUTER WEARABLES

UEM

Professional Services

Applications

Embedded & EoT

• Enterprise of Things• Seamless Workflow

Extending the Enterprise (2017+)

Opportunity to ‘Extend the Enterprise’ is Growing

Consumerization of ITShadow IT


Opportunities for Transformation

§ Legacy Processes and Systems

§ Locked Away Corporate Data

§ Constrained Business Processes

§ Inflexible Business Workflows

§ End User Expectation of Anytime Anyplace Availability


Enterprise Transformation Lifecycle - AppFactory

Development

Enterprise IT

Business

Agile

PlanExecute

Analyze

• IT has become more than just operational - SysOps

• Where do ideas come from?

• Must Include the “Business”

• Discovery Workshops

• How does the business determine which ideas to invest in?


Components of Transformation

Technology

People

Sustainable Transformation

Process

§ People who understand the domain(s) in which you want to innovate

§ Processes on which to baseline the associated operations and from which to innovate

§ Technology allowing for the automation and institutionalization of best practices


9

Discovery Sessions: What IT can build with LOB


1 Patient Care Communication

2 Rescheduling App. If PSW Not Available (Critically)

3 Stop Treatment VIA Email + Text + WhatsAPP

4 Work As a Group (Want to be less in the office)

5 Intake Paper Based

6 Medicines To Patients• Mobile Cart• Paper Process

7 Inconvenient Access To System (Citrix)

8 2 Factor Authentication for Patient Access

9 Onsite Access to EMR + Medicine History

10 Readiness For Crisis

11 Managing Events At Patient SiteFEASIBILITY

STR

ATEG

IC V

ALU

E O

F T

HE

PR

OD

UC

T

Low High

Low

Hig

h

Enhance Patient Care Improve Employee Productivity

7

916

42

35 8

1110

Use Cases in Focus

Enterprise IT


12

Managing Diverse Endpoint EnvironmentsForm Factors Containers/FrameworksOperating Systems Applications Content

Managed Apps

Line of Business

Android Enterprise

Windows Store for Business

ECM Repositories

Ownership Models

BYOD(Bring Your Own Device)

COPE(Corporate Owned, Personally Enabled)

COBO(Corporate Owned,

Business Only)

BYOL(Bring Your Own Laptop)


Enterprise Mobility Involves Heavy Lifting

§ Device Management § Application Management§ Application Configuration§ Cryptography§ Secure Storage§ Secure Connectivity§ Scalability § High Availability § Identity and Authentication

Management§ Enterprise Single Sign On§ Middle Tier Enterprise Services§ Software Development Lifecycle

Solution is BlackBerry UEM and Dynamics


BlackBerry Connectivity Removes Burden from Developers

BlackBerry UEM

• No Inbound Connections• Massive Scale for App connections• All connections validated and authenticated


Enterprise IT Transformation

q Build a Platform for Innovation

q Focus on Security

q Protect Your Physical Assets

q Design for Scalability and Growth

q Standardize Processes and Technology

q Improve Collaboration between IT and the “Line of Business”

Development


ISV Apps & Ecosystem

CustomApps

BlackBerry Apps

Communication Collaboration EFSS

End-to-End Platform Services

Enterprise Mobility Management MessagingSecure Containers Workspaces/DRM

Security and Scalability Core Foundation

Secure Communications ConnectorsGlobal NOCs Identity & Access

Dev

elop

men

t P

latf

orm

Bla

ckBer

ry U

EM I

nteg

ratio

n SD

K

Bla

ckBer

ry W

orks

pace

s JA

VA

SD

K

Bla

ckBer

ry 2

FA R

EST

API

BBM

Ent

erpr

ise

SD

K

Bla

ckBer

ry A

naly

tics

SD

K*

Bla

ckBer

ry E

nter

pris

e Id

entit

y SAM

L In

terf

ace

Bla

ckBer

ry D

ynam

ics

Laun

cher

SD

K

Bla

ckBer

ry W

eb S

ervi

ces

Bla

ckBer

ry W

orks

pace

s RES

T API

Work Management

Unleash distributed business network to externalize services, secure and connect EoT

BlackBerry Secure EoT Platform 2.0

Bla

ckBer

ry D

ynam

ics

SD

K

Bla

ckBer

ry D

ynam

ics

Sha

red

Ser

vice

s

Bla

ckBer

ry W

orks

pace

s .N

ET

END-TO-ENDSECURITY

RICH USER EXPERIENCE

CLOUD

ON-PREM

Complete Cross-Platform Secure Enterprise Mobility Solution


18

Dynamics: More Agility, Less Stakeholder Conflict

§ Maintain security while speeding delivery

§ Seamlessly integrate without compromise

§ Maintain cross-app consistency and control

§ Stakeholders can focus on what they do best

§ Functional APIs across platforms

§ Consistent security controls

§ Faster time to value at lower cost

Push Notifications

SecureCommunication

SecureStorage

App Level Policy Controls

Secure Inter-App Communications

Multi-Factor Authentication

Identity & Access Management

Single Sign-On

Application Configuration

Directory Lookup File and Data Transfer

Lifecycle Management

DR/HA Services

App Deployment


Application Models

MultiplePlatforms

Capability

Hybrid-Cordova• HTML5, JavaScript, CSS• Common UI, non-native• Frameworks (Angular, Ionic, etc.)• Access to native platform (plug-ins)• App Store distribution• Varying Performance

Xamarin• C#, .Net, Native APIs• Native UI• C# wrappers to native platform• Common UI - Xamarin forms • App Store distribution• Native Performance

Native• Obj-C, Swift, Java, C#• Platform Tools & APIs• Native UI• All native features• App Store distribution• Best possible performance

Web-based Apps• Browser based rendering and APIs• Web development skills• Responsive Design – Extend Desktop Apps• Ubiquitous distribution as URL/Bookmark


20

What type of mobile apps are being developed?

Source: Gartner, Survey Analysis: The Mobile App Development Trends That Will Impact Your Enterprise in 2017, April 2017


Development Transformationq Understand Business’s Visionq Focus on End User Experienceq Implement Agile and DevOpsq Build an AppFactoryq Engage in Iterative Developmentq Leverage Your Application Platformsq Improve Collaboration with Business

and IT

Summary


q Focus on Continuous Improvementq Engage & Encourage Key Sponsors

and Stakeholdersq Create Multi Disciplinary Teamsq User Experience is Paramountq Handle and Test Edge Casesq Build Centres of Excellenceq Learn from Mistakesq Demonstrate Success and ROI

Enterprise Transformation


24

Account Team Support

Partner Professional Services

Partner with BlackBerry for Success

BlackBerry is the Platform for the Digital Enterprise

hong kong 2018 - blackberry · 2018-02-06 · hong kong 2018 business transformation using the...

Documents