honoring our veterans - naecp.net · honoring our veterans •guidance for line management in...
TRANSCRIPT
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Honoring Our Veterans
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• Guidance for Line Management in Developing SCWE/Safety Culture Knowledge and Skills
– NAECP Mission Statement
• Support Strong Safety Conscious Work Environments– NAECP Vision Statement
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ECP Foundations:Managing Employee Concerns Begins With Management
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Leadership & ECP
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Crisis of Leadership
• Today we suffer from a crisis of leadership
• Companies spend time investing in developing better managers but spend little time in developing leaders
• In the end we want both good managers and good leaders
• Organizations that are succeeding are investing in developing both managers & leaders
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So You Want To Be A Leader
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Leadership & Authority
• Leadership is not about authority. They are not the same thing. We all know many people who are in very senior positions who are not leaders. We do as they say because they have authority over us but we would not follow them.
• Simon Sinek
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Who & What Is A Leader?
• The term leader describes any individual who influences the actions of others or of organizational processes
– INPO – Excellence in Human Performance
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What is the Role of a Leader?
• Is it to make everybody happy?
• Or
• Is it to create an environment where people are excited to come to work and love the work they are doing?
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Leaders Know Patience & Wisdom
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Behaviors of the Leader?
• To be available
• To be receptive
• To be sensitive
• To be communicative (Listen)
• To be timely
• To be responsive• Source NRC Best Practices to Establish & Maintain a SCWE
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• To be humble
• To be vulnerable
• To be knowable
• To be trusted
• Behave with integrity
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Tony Dungy on Leadership
14
Vulnerability & Humility
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Being Receptive & Hearing the Unheard
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Hearing the Unheard
• “Master,” responded the prince reverently,” when I listened most closely, I could hear the unheard – the sound of flowers opening, the sound of the sun warming the earth, and the sound of the grass drinking the morning dew.” The master nodded approvingly. “To hear the unheard,” remarked Pan Ku, “is a necessary discipline to be a good leader.
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Hearing the Unheard
• For only when a leader has learned to listen closely to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his people, understand when something is wrong, and meet the true needs of his citizens. The demise of states comes when leaders listen only to superficial words and not penetrate deeply into the souls of the people to hear their true opinions, feelings and desires.”
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Trust• Instead of building trusting teams, we create an
environment where we are lying, hiding and faking• Developing trust is the key• Developing trust requires that you not treat people as
commodities– We need to think of our teammates as heart counts not
head counts
• Developing trust requires your presence and a desire to get to know your team/family
• Trust develops after numerous little acts of trustworthy behavior
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Getting To Know You…
• How do you get to know your team?
– What is your name?
– What do you do?
– Thanks for being a valuable part of the team!
• How does your team get to know you?
– Be visible – You have to be in the field
– Be vulnerable and let them get to know you
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We’re All Worth One Point
• Position & title does not make us special
• Leadership is not about being in charge. Leadership is about taking care of those in your charge – Simon Sinek
• Story
– I’m just a janitor
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It’s All About Attitude
ECP Manager
Operations Manager
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What Will You Leave Behind?
• Your legacy
– One action, one word, one brick at a time
• Your symphony
– Each day we write a new movement to the symphony of our life
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Vulnerability & Getting In The Arena
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Will You Get In the Arena?
"It's not the critic who counts, not the man who points out how the strong man stumbled, or when the doer of deeds could have done better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly; who errs and comes short again and again; who knows the great enthusiasms, the great devotions and spends himself in a worthy cause; who at the best, knows in the end the triumph of high achievement; and who at the worst if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory or defeat."Theodore Roosevelt
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Leadership
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Good Leaders Know When to Change
• Every organization is perfectly aligned to
get the results they are getting. So, if you
want to keep getting what you are getting;
just keep doing what you are doing-
Stephen Covey
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• Will you show up?
• Will you be seen?
• Will you get in the area?
• What kind of legacy will you leave?
• What kind of symphony will you write?