Job Role ProfileTitle: Community and Events FundraiserResponsible To: Community & Events Fundraising ManagerAccountable To: Director of Income GenerationHours: 37.5Core Purpose:As a member of the Community and Events Fundraising Team you will play a pivotal role in the development and growth of community fundraising as a sustainable income stream for the Hospice of The Good Shepherd in the Cheshire West and Chester area. Build productive relationships and raise funds across all the community income streams including; individuals, community, education, groups, smaller local businesses, and events. Recruit, manage, motivate and grow fundraising volunteers and to maximise all networking opportunities. You will also deliver a number of high quality, financially successful fundraising events to generate an income.Working to agreed income targets you will contribute to the overall fundraising strategy and its implementation and play a key role in the team.Structure

Director of Income GenerationDirector of Income GenerationDirector of Income GenerationDirector of Income GenerationDirector of Income GenerationDirector of Income GenerationDirector of Income Generation

Community & Events Fundraising ManagerCommunity & Events Fundraising ManagerCommunity & Events Fundraising ManagerCommunity & Events Fundraising ManagerCommunity & Events Fundraising ManagerCommunity & Events Fundraising ManagerCommunity & Events Fundraising Manager

Community & Events Fundraiser

Responsibilities FUNDRAISINGCommunity Activities• Contribute to the annual community fundraising plan for your areas of responsibilities to achieve income targets as agreed with the Income Generation Director.• Research, identify, recruit and nurture new relationships with individuals, Community Groups, Schools and other groups identified, to promote their own fundraising activities, together with them participating in the Charity’s home-grown flagship events.• To identify and develop community groups Charity of the Year proposals and manage these relationships and partnerships as they are secured. • Develop and grow income from the local SME businesses as part of the community development plan, in conjunction with the Corporate and Major Donor Manager and the Income Generation Director. • Develop and establish an annual programme of talks and presentations to community groups and schools to raise awareness of the work of the Hospice and recruit them to raise funds for the Charity. • To recruit, develop and manage fundraising volunteers. • To be proactive in creating fundraising opportunities, and maximise on them to the fullest.• To promote In Memorial, Tribute Fund, Legacies and committed giving. • To ensure that all supporters, donors and volunteers have a first class experience of their contact and relationship with the Charity. Events• Plan, support and deliver a number of events and activities organised directly by the organisation. • Meet agreed income and productivity budgets/targets through successful management of activities. • Working with the Communications and Marketing Officer, maximise publicity on all fundraising activity within the local area.• Ensure the meticulous recording of all data relating to events fundraising on Donor flex and filing systems • Provide effective customer care, for both participants and events partners/supporters at hospice events whether by letter, email, phone and face to face including development of supporter packs.

• Take responsibility for developing and sending out event information packs • Responsible for the administration, registration, recruitment and standard procedures for hospice organised events.FINANCIAL • Take personal responsibility for achieving agreed income and expenditure targets.• Prepare, monitor and report on income and expenditure for event and community activities and their variances to support the annual pipeline, month end and quarterly process.• To monitor agreed objectives and KPI’s• To maintain accurate income information and donor reports through our financial systems and Donor Flex database• To ensure all relevant financial and charity law regulations for fundraising and handling of monies are adhered to at all times.ADMINISTRATIVE• Provide monthly reports as agreed by the Income Generation Director. • To ensure that the fundraising database Donor Flex is kept up to date on all activities and communications with potential and existing supporters and donors. • Ensure that responding and handling of enquiries, sending out information and materials and fulfilling any other request is done so in a timely and professional manner. • To provide or oversee support for all third party fundraising activities, and ensure that the Charity has full details recorded on the fundraising database of all known third party activities.• To ensure all activities support the Charity’s Fundraising Strategy.• To ensure that all fundraising activities are in compliance with all relevant charity laws and regulations. COMMUNICATION • To ensure that you represent the Charity in a professional manner, are protective of the Charity’s brand

• To ensure that you offer a first class supporter and donor experience at all times. • Act as a media spokesperson on occasions as agreed by the Director of Income Generation• To build supportive and effective working relationships with colleagues across the charity and work towards the one common goal • To attend training days, seminars and meetings as requested by the Director of Income GenerationPerson SpecAttribute/Skill Essential Desirable Method of Assessment

Qualificationsh Language GC English Language GCSE or equivalentSE or equivalent

Degree levelEvent Management qualification Fundraising qualification

Application form/Interview

Knowledge and expertise

A proven knowledge of event or community fundraising techniquesA good understanding of donor/customer relationship management An understanding of supporter/customer motivations The ability to work effectively as part of a team

Understanding of Charity Law Application form/Interview

Experience

Experience of delivering high quality successful eventsExperience of managing several projects at the same time, often with conflicting priorities, and working to tight deadlines Experience of achieving set objectives and KPI’s

Demonstrable experience of developing a community income stream and achieving fundraising targetsExperience of developing and the implementation of a fundraising planExperience of recruiting, developing and managing fundraising volunteers and support groups.Use of a fundraising database

Application form/Interview

Skills Excellent interpersonal and verbal communication skills Strong presentation/public speaking skills to a wide range of audiences Ability to motivate, persuade and influence people at all levels

Application form/Interview

Problem solving ability Skilled networker and able to develop new contacts with potential supporters IT literate including Word, Excel, and confident user of Microsoft packages databases and social media.Ability to work alone, collaboratively, with the fundraising team and the wider community.

Personal Attributes Creative thinker who `thinks outside of the box` Good use of own initiative and common sense Proactive, enthusiastic and outgoing, with a sense of humourHas a flexible approach – willing to meet the demands of the role

Application form/Interview

Car owner and hold a full UK driving licence.Willing to work out of office hours and occasionally stay away from home

Occupational HealthAttribute/Skill Essential Desirable Method of AssessmentHealth Screening – Paper screening Yes

Health & SafetyAs an employee of the Hospice of the Good Shepherd, the postholder has a duty, under the Health and Safety at Work Act 1974, to:-

Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Cooperate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the Hospice of The Good Shepherd, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety or welfare, in pursuance of any of the relevant statutory provisions.

Diversity & EqualityAll staff will be treated with respect by management, colleagues, patients and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect.Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, gender or employment status.This job description is not an exhaustive list of duties of the post and will be reviewed from time to time in conjunction with the postholder.

Terms & ConditionsContract: PermanentHoliday Entitlement: 28 Days (plus Bank Holidays)Pension: Auto enrolment into stakeholder pension scheme Probation Period: 6 monthsNotice Period: 1 month Benefits of Working for the HospiceStaff Support: There is a Wellbeing Strategy supported by a range of initiatives and activities such as mindfulness, yoga, walking, Mental Health First Aiders, meditation and more.Learning & Development: Excellent learning and development opportunities, including induction and development. A broad range of in-house education and support to attend external training and development to assist with career progression.Additional Benefits:Free parking on siteOnsite café with staff discount and staff only rest areasAll eligible employees have the right to make a flexible working request to help balance work and home life.