hospitality solutions - barcoding solutions & inventory ... · technology now plays a key role...
TRANSCRIPT
Hospitality SolutionsPoint of Sale | Loyalty | Customer Service
Technology now plays a key role in front of house applications in the restaurant industry. Ranging from EPoS systems to mobile ordering devices and receipt printers, restaurants can use technology to offer an enhanced level of customer service.
EPoS Terminals - Are vital for order processing, transactions, stock management and accounting. Fanless technology enables EPoS terminals to run silently and efficiently whilst bezel-free touchscreens add to the surroundings of any elegantly decorated bar or restaurant.
Restaurants
Durable and spill resistant, EPoS terminals are required to be tough enough to cope with the rigours of busy hospitality environments.
Handhelds - A stylish and efficient replacement of the traditional waiter notepad and pen. Orders can be sent in real-time to kitchen displays, speeding up service and ensuring a higher level of accuracy. Handhelds are required to be spill-proof and durable to reduce maintenance and replacement costs.
Receipt Printers - Spill proof receipt printers ensure less hardware downtime. Mobile printers allow waiting staff to produce receipts from anywhere in the premises during busy service periods.
Speed of Service
• Mobile Ordering• Queue Management• Fast / Mobile Billing
Satisfaction Feedback
• Post-meal Questionnaire• Social Media Engagement• Customer Reviews
Customer Information
• Order Tracking Displays• Digital Menus• Digital Advertising
Catering Visitor Loyalty
Hospitality workers can now be equipped with handheld devices, printers and scanners to carry out everyday tasks in a more accurate and efficient manner. Transferring paper based processes to digital platforms reduces the risk of human error and allows for more accurate reporting.
Order Systems - The use of tablets and handheld devices to take orders in a restaurant allows the order information to be instantly relayed to monitors installed in the kitchen. Specialist impact kitchen printers are also required as hot and humid environments cause traditional direct thermal print rolls to degrade. Printers and order alarm systems can be wall mounted.
Label Printers - All perishable goods are required to be accurately labelled and regularly checked in any hospitality environment. GSM Barcoding supplies a range of label printers and associated handheld devices that can speed up the labelling process for kitchen and restaurant staff.
Handheld Scanners - Handheld scanners are used in hospitality environments with large stock inventories to accurately track stock and to quickly identify the location of items. Items labelled with barcodes can be logged and managed using PC, tablet or smartphone.
loyalty programmes or staff for access purposes.
Card Media - The cards produced by specialist card printers can be used to offer discounts oraward points to customers who are a part of a hospitality membership scheme. This can be used to attract new customers and strengthen relationships by rewarding existing customers.
2D Scanners - QR codes can be included on downloadable customer vouchers as part of promotional offers or loyalty schemes. 2D scanners are required to read these codes directly from a customer’s smartphone.
In an ever increasing competitive environment, businesses need a way to help them stand out from the crowd. Customer loyalty schemes are an effective way to improve customer retention and also generate new business. They also provide a great marketing tool to help raise company awareness.
Card Printers - Offer direct-to-card printing solutions to create and distribute customer loyalty/staff ID cards on site. Printers include magnetic stripe encoding capabilities and RFID programming enabling staff to create smartcards. These cards can then be swiped to quickly identify customers in
Stock Taking
• Barcode Scanning• Bespoke Software• Item Labelling
Perishable Goods
• Use-by-Date Tracking• Stock Write-Off• Allergen Labelling
Inventory Management
• Stock Control• Label Printing• Stock Replenishment
Customer Behaviour
• Identify Demographics• Analyse Purchasing Habits• Adjust Offers to Suit Behaviour
Membership Schemes
• Points Plans• Prize Draws• Tiered Membership
Promotions and Offers
• Loyalty Discount• Combine with Online Offers• Seasonal Offers
Conferences & Exhibitions
Organisers of large scale conferences and exhibitions can utilise a range of technologies to assist with delegate identification and recording visitor information, both for event organisers and exhibitors. We provide solutions to meet all requirements for printing and data capture activities.
Tabletop Printers - Event organisers can use small tabletop printers to produce delegate ID badges on the day of the conference or exhibition. These badges often include 1D or 2D barcodes containing the information of the delegate.
Data Collectors - Exhibitors at an event can be provided with small handheld data collectors to quickly and easily record the information of every visitor they interact with at their stall. This information can then be downloaded and used to follow up any leads and to build a relevant prospect database.
Card Printers - If ID cards are required by staff or visitors to a conference or exhibition these can be printed in advance or on site using Zebra card printers and print media. ID cards can be encoded using MSR or RFID in order to make the cards usable for access or quick identification.
Cards can also be used as payment options and can be preloaded with payment credit if delegates are to be offered a complimentary service such as a bar.
Delegate ID
• Name Badge Printing• 1D / 2D Barcode ID• Access Control
Swipe Cards
• MSR / RFID Encoding• Access Control• Payment Credit
Visitor Records
• Record Prospects• Follow Up Leads• Build Database
EPoS Terminal Comparison
Honeywell Dolphin70e Black
Opticon H-25
Janam XG100 / XG105
Janam XM66 / XM60+
Processor Intel Celeron J1900 2.0 GHz
Intel Celeron J1900 2.0 GHz
Intel Atom 1.8GHz / Celeron J1900 2.4ghZ (i3 and i5 options available)
Intel J1900 Celeron / Intel Pentium J2900
Intel Core i3, i5, i7 / Intel Pentium G850
Intel Core i3, i5, Pentium G850 / Celeron G540
Up to Intel Core i7
Display 15” 15” 15” 14” N/A 15” / 17” 15.6” / 18.5”
Resolution 1024 x 768 1024 x 768 1024 x 768 1366 x 768 N/A 1024 x 768 1366 x 768
Touch Function
Bezel Resistive Touch
Bezel Free Resistive Touch
Bezel free Resistive Touch / Capacitive Touch
Resistive Touch / Capacitive Touch
N/A Resistive Touch / Capacitive Touch
Capacitive Touch
Storage Device
320GB HDD / up to 128GB SSD (upgrades available)
320GB HDD / up to 128GB SSD (upgrades available)
320GB HDD / up to 128GB SSD (upgrades available)
Up to 500GB Hard Drive / 256GB SSD
Up to 1TB Hard Drive / 160GB SSD
Up to 500GB Hard Drive / 256GB SSD
Up to 500GB Hard Drive or up to 1TB SATA SSHD
System Memory
DDR3L RAM up to 8GB
DDR3L RAM up to 8GB
DDR3 up to 4GB / DDR3L RAM up to 16GB
Up to 8GB 1333 MHz DDR3 SDRAM
Up to 32GB DDR2 SDRAM
Up to 16GB standard non-ECC DDR3 PC3-10600 (1333 MHz) and PC3-8500 (1066 MHz)
Up to 32GB DDR4-2133 SDRAM
Serial Port 4 4 4 / 3 4 5 5 3
USB Port 6 6 4 9 8 10 11
Display Port
VGA x 1 VGA x 1 VGA x 1 VGA x 1 VGA x 1 VGA x 1 VGA x 1
Fanfree Yes Yes Yes up to J1900 No No No No
OS Support
Windows 7 / POSReady 7 / Windows 8.1 Indus-try / Linux
Windows 7 / POSReady 7 / Windows 8.1 Indus-try / Linux
Windows 7 / POS-Ready 7 / Windows 8.1 Indus-try / Linux
Windows Embedded 8.1 Industry / POS-Ready 7 / Windows 7
Windows 7 / POS-Ready 7
Windows Embedded 8.1 Industry / POSReady 7/ POSReady 2009 / Windows 7
Up to Windows 10 Pro 64-bit
DataVan G-615 / 715
HPRP2
HPRP5
HPRP7
HP RP9
DataVan Bravo B-615S
DataVan Bravo Plus
Handheld & Tablet ComparisonPrinter Comparison
Card Printers
ZXP Series 8ZXP Series 7ZXP Series 3ZXP Series 1
GSM Barcoding offers a wide range of Zebra card printers including the ZXP Series 1, 3, 7 and 8. The ZXP Series covers high security retransfer printing as well as performance, professional and standard direct-to-card printing requirements, ideal for hospitality, conferences and events. The ZXP Series 3 offers fast print speeds of up to 700 card/hour for single sided monochrome or 180 card/hour for single sided YMCKO.
The ZXP Series 8 and ZXP Series 7 with laminator are only available to Card Specialist Partners.
Tablet Devices
MioWORKL130/L135
HP Elitepad
Receipt /
Label
Receipt Label Receipt Label Receipt Receipt Receipt Receipt / Label
Receipt Label
Application Retail and Hospitality
Retail and Hospitality
Mobile Receipt Retail and Hospitality
Kitchen Printer
Retail and Hospitality
Retail and Hospitality
Retail and Hospitality
Mobile Receipt
Mobile Label
Print Speed 250 mm/sec 4ips Up to 3ips Up to 8ips Up to 230mm/sec
Up to 230mm/sec
Up to 200mm/sec
Up to 100mm/sec
Up to 102mm/sec
Up to 100mm/sec
Print Width 80 mm 4” PR2: 48mm PR3: 72mm
Up to 56mm Up to 80mm Up to 80mm Up to 72mm Up to 104mm Up to 48.3mm / Up to 73.7mm
Up to 48mm / Up to 72mm
Resolution
180 dpi x 180 dpi
203dpi 203dpi 203dpi 203 dpi 203 dpi 180 dpi 203 dpi 203 dpi 203 dpi
Method
Thermal Line Direct Thermal /Thermal Transfer
Direct Thermal
Direct Thermal
Impact Direct Thermal
Direct Ther-mal
Direct Thermal / Thermal Transfer
Direct Ther-mal
Direct Thermal
Dimensions D: 194mm W: 125mm H: 114mm
D: 117mm W: 226mm H: 297mm
D: 138.58mm W: 103.33mm H: 60.96mm
D: 281mm W: 210mm H: 182mm
D: 245mm W: 60mm H: 154mm
D: 205mm W: 147mm H: 151mm
D: 195mm W: 145mm H: 141mm
Up to D: 239mm W: 201mm H: 173mm
Up to D: 57mm W: 104mm H: 136mm
Up to D: 173mm W: 117mm H: 84mm
Weight 1.7kg 2.5kg Up to 349g 1.72kg 3.2kg 1.6kg 1.45kg Up to 1.4kg Up to 0.34kg Up to 0.72kg
SNBC BTP-R580II
Zebra QLn220 /
320
Zebra iMZ220 /
320
SNBC BPT-R180II
SNBC BPT-M300
Zebra GC420
DecodeCapabilities
1D Laser or 2D Imager
1D Laser or 2DImager
1D Laser or 2D Imager
1D and 2D Scanner
1D and 2D Scanner
2D Imager 2D Imager 1D Laser or 2DImager
1D Laser or 2DImager
1D Laser or 2DImager
OperatingSystem
Windows CE 6.0 / Embed-ded Handheld 6.5
Windows CE 6.0 Core / CE 6.0 Pro
Android 4.4 Windows EH 8.1 / Android 4.4.4
Windows EH 8.1 or An-droid 4.4.4
Android 4.2.2
Android 5 Android 4.2.2
Android 4.2.3
WindowsMobile 6.5
IP Rating IP64 IP54 IP64 IP67 IP67 IP54 IP67 IP67 IP65 IP64
Screen Size 3.5” 2.4” 4.3” 4.7” 4.3” 5.9” 5” 4.7” 4.3” 3.5”
InterfaceOptions
Bluetooth, 3G, WiFi, USB, Ethernet
Bluetooth, WiFi, Mini USB, Ethernet (via cradle)
Bluetooth, 3G, WiFi, USB, Micro SD
Bluetooth, GPS, NFC, WiFi
Bluetooth, NFC, WiFi
Bluetooth, WiFi, 3G, NFC, Mini USB
Bluetooth, WiFi, 4G, RFID, GPS, NFC
Bluetooth, WiFi, USB, 4G
Bluetooth, USB, Serial
Bluetooth, USB, WLAN
Weight 415g 233g 250g 342g 214g 370g 279g 376g 500g 315g
Honeywell Dolphin 75e
Zebra TC70/75
Janam XT1
Janam XT2
Datalogic Memor X3
GSM Barcoding have a range of environmentally hardened devices, which offer an alternative to handhelds with larger screens for mobile ordering applications or data input providing a higher level of customer service.
There are also options for WWAN or WLAN, imager or scanner options or a camera up to 5 megapixels, on either the front, rear or both areas of the device. Operating systems include Android 2.3, 4.0 or 4.2.2.
Tablets are suitable to all hospitality environments, dependent on your customer’s requirements.
Zebra TC8000
Zebra MC55A0
Datalogic Elf
Honeywell CT50
Honeywell PC23 / PC43
Honeywell PR2 / PR3
Honeywell PC42t
GEN2Wave RP1600
ZebraET50/ET55
Epson TM-T70II
HP ProTab
Scan Laser Imager Imager Laser Imager Imager Laser Laser
Decode Capabilities
1D 1D, 2D. Postal / Stacked
1D, 2D 1D 1D, 2D optional 1D, 2D 1D 1D
Scan Distance
Up to 275mm Up to 400mm Up to 190mm Up to 300mm N/A Up to 4400mm Up to 6000mm Up to 260mm
Dimensions D: 110mm W: 99mm H: 150mm
D: 68mm W: 152mm H: 153mm
D: 80mm W: 83mm H: 150mm
D: 105mm W:102mm H: 150mm
D: 62mm W: 82mm H: 169mm
D: 82mm W: 80mm H: 140mm
D: 186mm W: 70mm H: 98mm
D: 62mm W: 60mm H: 180mm
Weight 440g 150g 340g 400g 130g 269g 224g 122g
Zebra CS3000
Data Collectors
Data collectors offer a small portable data collection solution for use in conferences or events. Ideal for exhibitors to record visitors throughout an exhibition.
Using Bluetooth technology, the pocket sized, lightweight data collectors can easily be connected to a non-scanning tablet or handheld devices and can be used to collect information quickly and efficiently.
Call GSM Barcoding on 01833 637647 (Northern office) or 01582 869000 (Southern office) for more information on our Hospitality range or visit www.barcoding.co.uk
Zebra DS9208
Zebra LI4278
Zebra LS1203
All product matrices and product information in this brochure are model dependent, and full product specifications can be found on our website - www.barcoding.co.uk
Honeywell Orbit 7120
Honeywell Voyager 1450g
Datalogic Heron
HD3430
Honeywell Genesis 7580g
Scanner Comparison SOTI MobiControl
From restaurants to hotels and conferences and exhibitions, business owners are realising the benefits of mobile technology in their strategies to create a seamless experience for both customers, guests and employees. SOTI is the world’s most trusted provider of Enterprise Mobility Management (EMM) software solutions, with over 10,000 enterprise customers and millions of devices managed worldwide.
Honeywell Voyager 1602g
Datalogic Cobalto CO5300
MobiControl securely manages applications, content, and services that combine to make great user experiences on mobile devices. With the MobiControl solution, business owners can realise the full potential of mobility to drive customer satisfaction without sacrificing the security and privacy of personal data.
e: [email protected] | w: www.barcoding.co.uk
Northern Office15a Redwell Court, Harmire Enterprise Park, Barnard Castle, Co. Durham, DL12 8BN T: +44 (0) 1833 637 647
Southern OfficePark House, Parkside Drive, Houghton Regis, Bedfordshire, LU5 5QLT: +44 (0) 1582 869 000
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