hotelspro booking demo · welcome to hotelspro.com, the top-notch booking system of the world that...

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BOOKING DEMO www.hotelspro.com

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BOOKING DEMO

www.hotelspro.com

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Welcome to HotelsPro.com, the top-notch booking system of the world that is custom designed for use of travel agencies with many features. HotelsPro offers 24 hours easy access to specially negotiated net wholesale rates at 55.000 hotels, in 9000 destinations across the world and many activities, sightseeing tours and attraction tickets. Making bookings (be it hotels or activities) online is much more easier and faster through HotelsPro.com as our small demonstration will most clearly exhibit for the next few minutes. Making a reservation on Hotelspro.com requires that you first set up a site membership account. Membership is free of charge. To become a member firstly click on the “NEW AGENCY SIGN UP” button.

Then fill out the form click “Next”, and as soon as you accept the conditions mentioned in the following screen you will receive an e-mail informing you about your log-in details(User Code and Password) When you fill out the form, please bear in mind that although our agencies located in Europe can only operate on net rates at the moment, in the imminent future they will be able to apply commissionable rates like our agencies from US/Canadia. We will notify our clients about the progress on that issue.

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TRAVEL AGENCY LOG IN

Once you put in the sign-in info and click on the button afterwards, you will be entering the system with your name appearing on the left top of the page.

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FIT BOOKING

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In order to take advantage of our system consisting of 55.000 hotels in 9000 destinations, all you have to do is just to enter the details of your reservation. If you do not unclick any of the options, the search results will show all the available hotel categories & board types as it used to be. By unclicking the board type and/or categories you wish to omit, you are able to narrow down the search results according your client’s preference. You will see the results based on your search criteria in the next page. The hotels with “BOOK” button are available for instant confirmation while the hotels with “On request” button do not have available allotment for the particular period but we inform the hotel anyway about your request and get back to you within 72 hours about the response of the hotel. At the search results page you may sort the hotels according to price, hotel name and star rating.

You can also see the hotels on map by clicking “Hotel Map View”

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You can sort the hotels according to their distance to the Landmarks on the left hand side.

All hotels on Hotelspro system have detailed information about room amenities, hotel facilities, photos and surrounding area information. You may access these details simply by clicking on the name of the hotel you are interested in.

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Hotel Details Page;

When you find the hotel and room type best suited to your needs simply click on the button and fill out the booking form that comprises information about the names of the guest, payment option (HotelsPro accept credit cards and payments through a floating deposit. US/Canadian agencies can additionally use Pay Pal, wire transfer and cheque. You can also hold your reservations until the payment deadline specific to the hotel without any payment) credit card and billing details and preferences if there are any. If you choose the “credit card charge now” option your reservation will be “finalized” immediately. If you prefer the “credit card charge later” option you may be able to hold the reservation until the payment deadline of the specific hotel. You may see the cancellation and payment deadlines specific to the hotel at the top of the form as well. Finally tick the box to agree to

terms&conditions and click on the book now button.

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Your reservation has succesfully been completed. Since the charge later option was chosen the status of the reservation is “Payment Processing”. Once the payment is gone through it will be

finalised. GROUP BOOKING If you have 10 people or more travelling together, they will be classified as a GROUP, and as such will be subject to hotel's special conditions. In this case fill out our group request form, click next and we will get back to you with a quote as soon as possible, typically in 72hrs. First go to Group Booking link in the header.

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TOUR & ACTIVITIES BOOKING To enjoy the privilege of participating the most popular tours and activities in 128 countries, just log on to Hotelspro.com Fisrtly, please choose the Tours&Activities option.

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Enter your search parameters and click on button.

Then all activities including tours and transfers that match your criteria will be listed. Click the “Select” button next to the “Tours & Activities” of your preference. You may restrict the search to just tours and transfers by clicking on either of them.

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Now you can see every single detail about the activity on your screen such as pricing and schedule information, additional information comprising the inclusions and exlusions planned for the tour cancellation and change policy.

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Now that you are totally informed about the activity and make up your mind about going ahead with

the booking, please select date and number of passengers then click on button.

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Kindly fill out the booking form that comprises information about the names of the guest, payment option (HotelsPro accept credit cards and payments through a floating deposit. US/Canadian agencies can additionally use Pay Pal, wire transfer and cheque.) credit card and billing details and special requirements if there are any. If you choose the “credit card charge now” option your reservation will be “finalized” immediately. If you prefer the “credit card charge later” option you may be able to hold the reservation until the cancellation deadline of the specific tour. You may see the cancellation deadlines of particular tour at the top of the form as well

Finally tick the box to agree to terms&conditions and click on the button.

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Your reservation has succesfully been completed. Since the charge later option was chosen the status of the reservation is “payment processing”. Once the payment is gone through it will be finalised

PROMOTIONS You will be able to see all the valid promotions by clicking this link. MY BOOKING You can view, amend, cancel, send message, pay online, print proforma, voucher and invoice for your Hotel & Activity bookings from this section.

You can use different parameters such as proces ID, booking status etc. to filter reservations. When Hotel Bookings title is at the top, you can see your hotel reservations. You can get detailed reports for your bookings through HotelsPro by using different parameters. You can calculate your own volume. If you click on it the Activities Booking, you can shift to Activity Bookings page.

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The letters next to your reservation are abbreviations represent

: Amend button allow you to change the details of your bookings including room types, check-in check-out dates and the guest names.

After you make the amendment click on the button.

: Cancel, same process with the amendment is also valid for cancellations.

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After you make the cancellation click on the button.

: Proforma Invoice. In booking paid by the client’s credit card, we need the cardholder to sign the below authorization form that you can see by by clicking on the letter P.

: Finalize. After clicking on the letter F please enter the required details to the form and then click the “Finalize the booking” option.

:Message Through the message board you can contact our agents about any queries related with your bookings and see all the coreespondence.

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Special Booking Special bookings option can be used for requesting airport transfer services, city tours or alternative room types and destinations/hotels you cannot find in our system. To be able to make a special booking, please go to “My Booking” and click on the “Special Booking” option

Then fill out the form based on your need and click NEXT. Once received HotelsPro reservation staff will contact to provide you with suitable matches within 72 hours the latest.

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Messages By clicking on the “Messages”, you can view all the e mail correspondence between you and HotelsPro team.

ADMINISTRATION The administration consol allows the registered agents to view and change their account details, add new users online anytime, anywhere. You can see how much deposit you have sent and how much has remained in your account.

You can updated your account details by going to Account Details.

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You can add more users for your other offices or agents by clicking on the button.

And enter the details of the agent and click on button. Now the other agent can make reservations via HotelsPro.com as well.

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HOTEL DATABASE You can view all of our hotels at a specific destination.

Firstly click on the country and then click the city of your planned booking.

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You can now see the hotels in the city that you have chosen and

the information about the hotel. You can also check the availability for the particular hotel via the search engine located at the left hand side.