hotelzon presentation italy
DESCRIPTION
Hotelzon is a leading corporate online hotel booking company offering booking services and hotel distribution technology to corporate clients, hotels and agency partners. Hotelzon’s strategic partnership with Travelport provides one of the largest truly online inventories of over 140,000 hotels worldwide. Hotelzon is headquartered in London, UK. Hotelzon’s hotel booking software provides efficient tools for simplifying the corporate hotel booking process, implementing company travel policy, and control functions with real time reporting. For hotels and agency partners, Hotelzon offers a suite of hotel distribution technology and services ranging from direct sales tools such as an online booking engine through to GDS distribution. Hotelzon is about committed personnel, open-minded culture and agility in all operations. This is achieved through continuous personal development, and the company drive to develop hotel booking solutions with innovative methodology. Hotelzon has an extensive customer base – in total the corporate client base exceeds 15 000 customers. Hotelzon processed more than 1.5 million room nights in 2010. The Hotelzon International Group has four subsidiaries – Finland, Sweden, Apac and UK. For Italy contact piramide.net Srl http://www.piramide.net [email protected]TRANSCRIPT
Hotelzon Company Presentation
2012
2012
Cost cuttings in travel expenditure and tighter company travel policies
Manslaughter Act – already in the UK, soon to take force within the EU
Travel purchases lead the online retail sector
Business travel purchasing has changed for good
hotelzon.com hotelzon.com
Hotelzon – Introduction
hotelzon.com
hotelzon.com
Hotelzon delivers unique, proprietary technology
and commited customer service to provide
cutting edge solutions for all your
corporate hotel booking needs
hotelzon.com
Technology provider for the travel industry • Hotel booking technology and services • Used by thousands of corporate customers and the world’s largest travel
agencies – 500,000 users around the globe
Content • Known for its unique inventory of hotels • All 140,000 properties available online 24/7 • Mobile app links travel policy to travellers’ mobiles
Roots • 40 years in the industry, over 20 years online • Privately owned
Hotelzon in a nutshell
Hotelzon service offering
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hotelzon.com
• Save 10-20% of hotel spend by consolidating your bookings with Hotelzon
• Locate your travellers in a click
• Self-booking tool is easy to use and supports your travel policy
• Mobile client with your negotiated rates
• Total visibility of travel spend
• Hotel booking system made for professionals
• Provide a world-class self booking tool for corporate customers
• Access to both GDS and non-GDS inventory
• Full integration to back-end systems
• White label solutions
• Used by the world’s largest travel agencies
• Cost-efficient distribution channel
• Reach 15 000 corporate customers and hundreds of travel agencies
• Choose between an extranet connection or direct connectivity, web-based user interface
• GDS/ADS distribution
Corporate Online
Hotel Online
Agent Online
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• Hotel booking portal or integration to your website or travel portal
• Choose from two options: turnkey solution with HZ layout or xml based interface with your own front end
• Hotelzon content for your own hotel booking system
• Revenue stream from shared commissions
• Book meeting rooms online 24/7 with instant confirmation via email, fax or SMS
• Negotiated rates and venue suppliers´ best available rates in real time
• Several search functions including Google maps
• Book your own negotiated rates or the best available rates
My Online
Venues Online
140,000+ properties fully available online of which 37 000 are unique
2%
3% 5%
37%
41% 12%
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hotelzon.com
Implementation • Implementation
plan according to customer needs to ensure a smooth start.
• Global Delivery organisation to support implementation and change management.
Account management • Focus on
customer satisfaction and customer specific needs.
• Support and consultation on travel policy, system settings and new features.
Support • Support available
24/7 for any urgent user requests.
• Support available in a number of languages.
Hotelzon service cycle
Technology – investment for the future
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hotelzon.com
Looking ahead – technology is key
• Customer focused organization • Rapidly growing global operations • World class delivery organization ensures smooth
implementation
Committed partner to grow with your demands
• Short development cycles • Customer driven development Agile technology
• In the business since 1972, online since 1988 • Best of breed solution and attitude
Long and deep understanding of hotel booking industry
• Direct hotel connections are a key focus • Continuous growth of non-GDS inventory – driven by
customers Global network of hotels /
preferred partner for hotels
• Innovative and open approach towards market changes
• Continuous development of online booking tools, interfaces, payment methods and future technologies
Investing in the future
From walking in to the hotel or
phoning…
..to OTAs, portals and TMCs getting
their content from ADSs,
GDSs and other sources..
..the world is changing, and it’s
changing fast..
...the future is MULTIPORTALS
.
Hotelzon vision
Supporting the concept of a single portal for air, train, hotels and car rental - the traditional travel agent of today is changing fast.
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They have made their decision – why wouldn’t you?
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hotelzon.com
“ABB has 50 000 people using Hotelzon Online for their hotel bookings, and it will be rolled-out in 56 countries
in 2011. We admire their customer driven, solution oriented R&D and the account management has been
absolutely great. With Hotelzon, we have been able to improve our internal processes throughout locations
around the world and implement our travel policy efficiently. The cooperation has been extremely beneficial
and we are looking forward to the future with Hotelzon.”
Johanna Peitsara
Travel Manager
ABB
ABB
hotelzon.com
“Hotel content as well as seamless integration with our web-portal, statesmanager, were second to none. As
we have grown we have also found the dedicated support of Hotelzon to be invaluable. Their customer
services team has always resolved our problems promptly and their development team has reacted as quickly
as possible to our requirements. They have always appreciated and quickly responded to system changes to
accommodate the TMC’s special needs. Moreover, at a managerial level, we have always felt that Hotelzon
has been both supportive and interested - helping us become successful by being receptive to our needs.”
Kyriacos Paschalis
IT Director
Statesman Travel Limited
Statesman Travel Limited
hotelzon.com
“Hotelzon has provided Chelsea Travel Management with the ability to deliver flexibility and choice to clients in
the area of hotel management. The ability to streamline the billing process and extend enhanced hotel
content has given our company the opportunity to grow hotel revenue over the last year.
The site offers advanced features and benefits for the end user and has added value to our service offering.”
Jackie Lacey
Managing Director
Chelsea Travel Management
Chelsea Travel Management
hotelzon.com
“Hotelzon Online is easy to use and reliable way to do and manage hotel bookings and the whole hotel program.
Through Hotelzon, our customers are able to utilize the online management information with versatile reporting
options enabling exhaustive statistic utilization. Managing company profile is very friendly on user perspective and
technology behind that is developed – that’s why we chose Hotelzon. 80 % of our clients using Hotelzon Online, are
making their bookings themselves through Hotelzon. Hotelzon Online reservation system has supported our business
remarkably in Finland and Baltic area and we see it as the premier choice in the future, too.”
Mika Kiljunen
CEO
CWT Kaleva Travel
CWT Kaleva Travel