housing resource directory

HousingDirectory

8550 Balboa Boulevard | Suite 150 Northridge, CA 91325

Emergency Shelter: Any facility with overnight sleeping accommodations, the primary purpose of which is to provide temporary shelter. The length of stay can range from one night up to as much as 3 months. Transitional Housing: A type of housing for homeless families that allows them to stay for a longer period of time. Transitional housing usually offers services designed to help clients live on their own such as case management, life skills, mental health counseling, and childcare.

Voucher: A voucher generally refers to a Section 8 voucher provided by a local Housing Authority to a low-income person but can also refer to an emergency voucher for short-term motel stay for a homeless person.

Low-income/Affordable Apartments: Affordable housing is typically aimed at low and moderate-income households that are burdened by the high housing costs. There is usually a long wait-list at each apartment complex with low-income units, but it is recommended to sign up for the wait-list.

Community Resource Services

2014

www.childguidance.orgFollow us @CFGCtips Like us on Facebook

The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource

Services of the Child and Family Guidance Center.

The Child and Family Guidance Center is a LA County Department of Mental Health (DMH) contractor that provides Specialized Prevention and Early Intervention (PEI) services to children, transition age youth, and adults utilizing evidence based treatment interventions (EBPs) that are consistent with LAC/DMH Mental Health services Act (MHSA). The Center also provides families with access to a comprehensive continuum of services depending on the needs of the family ranging from once a week; time limited mental services (PEI) to intensive in-home services that are delivered several times a week with 24-7 availability for crises. The Community Resource Services is a division dedicated to improving the quality of life for special needs children and their families by helping them to locate, access and effectively use essential community health and social services.

Table of Contents

The following directory is designed to assist families with locating emergency shelter and affordable permanent housing. This directory has been divided into seven sections:

I. Emergency/Transitional Housing Programs

List of shelters and emergency housing programs that provide emergency assistance to homeless families.

2

II. Information and Referral Services Provides hotline numbers and agencies that offer referrals to low-income housing.

4

III. Long Term Self Sufficiency Programs List of case management programs that help with locating affordable permanent housing.

5

IV. Financial Assistance List of agencies that provide interest free loans and assistance with moving costs.

6

V. Legal Services Legal organizations that can help with understanding the eviction process and other housing issues.

7

VI. Mediation Services Agencies that help resolve landlord conflicts.

8

VII. Housing Counseling List of agencies that can provide assistance on buying a home, renting, default, credit issues, and foreclosures.

9

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I. Emergency/Transitional Housing Programs 211 LA County Dial 2-1-1 or 1(800) 339-6993 www.healthycity.org L.A. County 211 is a free 24-hour hotline providing information and referrals to numerous social service agencies in Los Angeles County. They maintain an updated list of daily openings for shelters, it is recommended that you call in the morning of the day you need shelter. Homeless Education Unit – LAUSD 1430 South San Julian Street, Building 7 Los Angeles, CA 90015 (213) 765-2880 (213) 765-3867 Fax http://notebook.lausd.net The purpose of the Homeless Education Program is to reduce enrollment barriers that homeless families face, and ensure access to transportation service. In a homeless situation, the school also can call the previous school of attendance for immunization records, accept verbal verification, and request that the records be forwarded.

San Fernando Valley Rescue Mission 13422 Saticoy Street North Hollywood, CA 91605 (818)785-4476 (818) 785-4562 Fax www.erescuemission.org This is a non-profit corporation that offers food, shelter, clothing, referrals, rehabilitation programs, and counseling. They have multiple facilities and locations (Rescue Centers) with resources and supplies to meet the needs of the homeless in their own neighborhoods. To refer a client, a case manager must call and make the referral. The referring agency must write a letter on letterhead verifying client and family names, and the birthdates of family members. The client must check in between 4:00pm and 6:00pm every day.

Los Angeles Family Housing Corporation 7843 Lankershim Boulevard North Hollywood, CA 91605 (818) 982-4091 www.lafh.org This organization provides transitional housing; however they have a three-month wait list for families. Families need to make an appointment for an emergency intake. No Walk-Ins accepted. Families can live for up to six months in the transitional family shelter. While in this program, families receive intensive case management to help them locate permanent housing and employment. To apply for transitional housing, please call Anna Mancia at ext. 155. Families need to be in contact with Anna on a weekly basis, until housing is available. There is no wait list for single adult males or females.

P.A.T.H. (People Assisting the Homeless) 340 North Madison Avenue Los Angeles, CA 90004 (323) 644-2200 (323) 644-2216 www.epath.org They have six programs that help homeless people: PATHways Transitional Housing; P.A.T.H./Foundation House; PATHfinders Job Centers; PATHacademy Job Training Program; Homeless Access Center; and Street Outreach Teams. The Homeless Access Center provides the initial intake and assessment and provides ongoing case management, employment referrals, mental health and veterans’ services.

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http://www.healthycity.org/

http://notebook.lausd.net/

http://www.erescuemission.org/

http://www.lafh.org/

http://www.epath.org/



Passageways 1020 South Arroyo Parkway, Suite #100 Pasadena, CA 91105 (626) 403-4888 Intake (626) 403-4894 Fax www.unionstationfoudation.org Their hours of operation are Monday through Friday from 8:00am to 1:00pm. Services include: intakes for a shelter or transitional housing, case management, drug and alcohol program referrals, counseling, and street outreach. Contact agency before referring a family, and ask to speak to a case manager for information regarding availability at the shelter.

Weingart Center Association 566 South Pedro Street Los Angeles, CA 90013 (213) 627-9000 Main Office (213) 488-3419 Fax www.weingart.org

Access Center Address: 501Est 6th Street

Los Angeles, CA 90021 (213) 833 5020

The Access Center provides information and referrals for shelter, housing, food, medical services, mental health services, legal services, and case management. The Center serves newly homeless single adult males or females (no families). Clients have to be able to work. They do accept individuals taking psychotropic medications. It is open Monday through Thursday, from 8:00am to 4:00pm. New clients need to arrive before 7:00am due to long wait.

ASCENCIA (Lifting People Out of Homelessness) 437 Fernando Court Glendale, CA 91204 (818) 246-7900 (818) 246-2858 Fax www.achieveglendale.org ASCENCIA provides a range of services: case management, referrals to permanent, transitional and emergency housing, employment assistance, money management education, and referrals to health care, mental health, substance abuse recovery, and veterans’ services. Families must check in between 8:00am and 2:00pm, Monday through Friday. The family will complete an intake before receiving any services. After the intake, a case manager will be assigned to develop a plan to assist the family. They accept men, women, and families.

Sylmar Emergency Winter Shelter California National Guard Armory 12860 Arroyo Street Sylmar, CA 91342 (661) 259-1298 This shelter is open from December 1 through March 16 of each year. Shelter provides food, clothing, showers, and daytime case management. Because minors are not permitted to stay at the shelter, families with children under the age of 16 may receive 3-day motel vouchers. Shelter opens daily at 6:00pm. There is a shuttle van pick-up and drop-off in the evenings and mornings available at two locations in the valley: 1) Van Nuys Orange Line Station; 2) Home Depot Bus Stop on Foothill Blvd.

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http://www.unionstationfoudationhs.org/

http://www.weingart.org/

http://www.achiveglendale.org/



II. Information and Referral Services

Low-Income Apartments HUD 611 West 6th Street, Suite #800 Los Angeles, CA 90017 (213) 894 -8000 www.hud.gov LA Housing Department (LAHD) Customer Service Hotline: 1-866-557-RENT http://lahd.lacity.org/lahdinternet/ These organizations have lists of low-income units in LA County. The government gives funds directly to apartment owners, who lower the rents they charge low-income tenants. You can find low-rent apartments for individuals, families, senior citizens and people with disabilities. Individuals cannot earn more than the income limit assigned. Usually you will not find units that are available immediately; however, it is worth putting your name on the waiting list if available.

Apartment Search Websites Here are a few websites that people looking for apartments may find helpful. www.apartmentguide.com www.apartments.com www.apartmentsearch.com www.apartmentsmart.com www.craigslist.org www.chirpla.org www.forrent.com www.move.com www.mynewplace.com www.pararentar.com www.pennysaverusa.com www.rentline.com

New Economics for Women (NEW) 303 South Loma Drive Los Angeles, CA 90017 (213) 483-2060 (213) 484-1008 ext. 125 (For Applications or building information) www.neweconomicsforwomen.org This agency provides low-income rental housing for pregnant women or women with children. They provide: individual case management, referrals to outside services, financial literacy classes, and on-site learning center for children. If you are interested in renting an apartment from NEW, you must complete and submit the application form. Every application will be screened and you will be notified by mail if your application is accepted. The average wait period is about one year. Hours of operation: Monday-Friday from 8:00am-5:00pm. There are different buildings in Los Angeles and San Fernando Valley.

Tierra del Sol 7500 Alabama Avenue

Canoga Park, CA 91303 (818) 887-6946

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http://www.hud.gov/

http://lahd.lacity.org/lahdinternet/

http://www.apartmentguide.com/

http://www.apartments.com/

http://www.apartmentsearch.com/

http://www.apartmentsmart.com/

http://www.craigslist.org/

http://www.chirpla.org/

http://www.forrent.com/

http://www.move.com/

http://www.mynewplace.com/

http://www.pararentar.com/

http://www.pennysaverusa.com/

http://www.rentline.com/

http://www.neweconomicsforwomen.org/



III. Long Term Self-Sufficiency Programs Housing Authority of the City of Los Angeles 2600 Wilshire Boulevard Los Angeles, CA 90057 (213) 252-2500 *Closed for new registration due to lack of federal funding. Programs currently open. www.hacla.org Section 8: Housing Section 8 is a program of the U.S. Department of Housing and Urban Development (HUD) that makes rental payments to private landlords for eligible families, senior citizens, and disabled (physically and mentally challenged) persons. The objective of the Section 8 Program is to provide affordable, decent and safe housing for eligible families. An eligible Section 8 applicant receives assistance with a Voucher that is used to rent a dwelling. Section 8 tenants pay about 30% of their income towards their rent and HUD pays the rest of the rent to the owner. *Currently closed for new applicants. Registration opens from time to time.

Section 8: Family Self-Sufficiency Program (FSS) Contact: Leo Dith, Senior Case Manager (213) 252-4275 The FSS is designed to help Section 8 families gain and maintain independence from Welfare. FSS is a five-year to seven-year program designed to assist families who already have Section 8. Each family is assigned a case manager who coordinates the delivery of supportive services. The participants need to contact their Section 8 worker to enroll in the FSS program. *Currently closed for new applicants. Registration opens from time to time.

Section 8: Homeless Program Contact: Lorena Guardado, Special Programs Coordinator (213) 252-1612 The goal of the program is to provide permanent affordable housing for homeless individuals and families while insuring them access to supportive services to maintain independent living. The Homeless Program targets homeless individuals and families living in transitional housing and emergency shelters.

Section 8: Housing Opportunities for Persons with AIDS (HOPWA) Program Contact: Tela Raymundo, HOPWA Program Administrative Assistant (213) 252-2704 HOPWA "fast track" is rental assistance for very low-income persons with AIDS/HIV and their families. Depending on the outcome of the phone interview, he/she will be sent an application packet. *Currently closed for new applicants. Registration opens from time to time.

Section 8: Shelter Plus Care Program Contact: Vanessa Smith, Administrative Assistant (213) 252-4261 The Shelter Plus Care Program was created under the McKinney Homeless Assistance Act. Shelter Plus Care is designed to promote permanent housing with supportive service to persons with disabilities coming from the streets and emergency shelters. Shelter Plus Care grants require a supportive services match equal to, or greater than, the Section 8 rental assistance award. To be eligible for the program, a person must be homeless, with a mental illness, substance abuse problem, HIV/AIDS or a dual diagnosis, and must be referred by the community-based organization that provides supportive services under contract with the Housing Authority's Shelter Plus Care program.

Section 8: HUD-VASH Contact: Jose Gutierrez, Assistant Manager (213) 252-3140 The HUD-VASH Program is a national initiative originally implemented in 1992 as a collaborative effort between the US Dept of Housing and Urban Development and the Veterans Affairs Department that provides permanent housing and supportive services to homeless veterans. The program partners the Housing Authority of the City of Los Angeles and the L.A. Veterans Affairs Medical Center (VAMC). The goal of the Program is to combine Section 8 rental assistance vouchers with case management and clinical services provided by the Veterans Affairs Department at its medical centers to enable homeless veterans to re-integrate in the community to lead healthy, productive lives.

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http://www.hacla.org/



Beyond Shelter The Housing First Program for Homeless

Families 205 South Broadway, Suite #608 Los Angeles, CA 90012 (213) 252-0772 (213) 480-0846 Fax Contact: Intake Coordinators www.beyondshelter.org

San Fernando Valley Satellite Office 11243 Glenoaks Boulevard, Suite #6 Pacoima, CA 91331 (818) 897-7885 (818) 834-1595 Fax *Only take referrals from the shelters that

network with their program.

This organization places homeless families directly into permanent housing, while providing families with individualized case management support for up to one year. This program addresses the interrelated problems that homeless families face: poverty, access to credit and job training, and housing. Each family is assigned a case manager who coordinates the delivery of supportive services. Families must be living in homeless shelters to receive services. IV. Financial Assistance Department of Public Social Services 1-877-481-1044 Help Line www.ladpss.org East Valley Office: 14545 Lanark Street, Panorama City, CA 91402 (818) 901-4120 (Help Line) West Valley Main Office: 21415 Plummer Street, Chatsworth, CA 91311 (818) 718-5217 (Help Line) Glendale Office: 4680 San Fernando Road, Glendale, CA 91204 (818) 546-6100 (Help Line)

The Homeless Assistance Program is available to CALWORKS recipients who are homeless and have less than $100 left over from last month. They will provide funds for temporary shelter and permanent housing. Temporary shelter funds are available for up to 16 consecutive days to stay in a shelter or a hotel. Permanent housing funds are available to cover the actual cost of security deposit, and last month’s rent. These grants are only provided once in a lifetime. To apply, contact your CALWORKS worker.

Jewish Free Loan 6505 Wilshire Boulevard, Suite #715 Los Angeles, CA 90048 (323) 761-8830 (323) 761-8841 www.jfla.org

San Fernando Valley Satellite Office

5429 Lindley Avenue Tarzana, CA 91356

(818) 344-1072 Contact: Pearl

This agency provides emergency loans for security deposits and first months’ rent to low-income families. The loan has 0% interest. The family must have a source of income (welfare, SSI, employment, etc.) and one or two co-signers, depending on the amount of the loan. The co-signer needs to be a California resident, employed for one year, and have good credit. This agency will not give loans to pay consolidation of credit cards; however, they will provide loans for payment of medical bills, car repair or utility bills.

Rent Stabilization 1-866-577-RENT (7368) (213) 808-8888 www.cityofla.org/LAHD/rso.htm Office Hours: Monday –Friday 9am-4pm Rent Stabilization Ordinance (RSO) protects tenants from excessive rent increases, while at the same time allowing landlords a reasonable return in their investments. Residential rental units covered by (RSO) include: apartments, condominiums, town houses, duplexes, mobile homes, mobile home pads, two or more dwelling units on the same lot, rooms on a hotel, motel, rooming house or boarding house occupied by the same tenant for 30 or more consecutive days.

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http://www.beyondshelter.org/

http://www.ladpss.org/

http://www.jfla.org/

http://www.cityofla.org/LAHD/rso.htm



Los Angeles Family Housing Corporation Family Housing Assistance Program (818) 255-2731 Contact: Paola Theil, Program Manager The Family Housing Assistance Program (FHAP) is an innovative approach to helping homeless families who qualify to obtain affordable permanent housing. They provide a partial amount of monthly rental assistance to homeless families for up to one year. The program provides rental assistance during the critical time in a family’s homeless experience to rapidly transition the family out of homelessness. They also provide case management and referral to other service providers.

Homeless CalWorks Families Project San Fernando Valley Community Mental Health Center, Inc 11631 Victory Boulevard, Suite #201 North Hollywood, CA 91606 (818) 908-3855 (818) 509-3049 Fax Coordinator: Christina Giles The goal of this project is to locate CalWorks homeless families, stabilize them and remove mental health barriers to employment and housing. Calworks participants must meet DPSS definition of homeless. They provide: transportation and childcare; job leads, linkage to vocational or employment agencies; intensive case management and outreach services; assistance with of housing applications; informational group meetings; limited Section 8 Vouchers and rent subsidy; and opportunity for placement in permanent housing.

V. Legal Services Bet Tzedek Legal Services 12821 Victory Boulevard, 2nd Floor North Hollywood, CA 91606 (818) 769-0136 (818) 763-3299 Fax www.bettzedek.org Bet Tzedek offers free legal services to low-income residents of Los Angeles County. Areas of legal expertise include housing, landlord and tenant disputes, home equity fraud, Elder’s rights and consumer protection. Client needs to call first for a screening process over the phone. Then an attorney will be assigned to the case and schedule an appointment with the client. Office hours: Monday-Friday 9:00am - 5:00 pm. Appointments are only scheduled Monday-Thursday 9:00am - 11:00am.

Neighborhood Legal Services of the Los Angeles County

Pacoima Office 13327 Van Nuys Boulevard

Pacoima, CA 91331 (800) 433-6251 Hotline

(818) 896-5211 (818) 896-6647 Fax

www.nls-la.org They provide free legal services and assistance to low-income residents of the San Fernando, Antelope, and Santa Clarita Valleys and the cities of Glendale, Pasadena and Burbank. They provide assistance in the following areas: community development, consumer, employment, family law, government benefits, health care, housing, immigration, and community legal education.

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http://www.bettzedek.org/

http://www.nls-la.org/



Los Angeles Housing Department Code Enforcement Division 1200 West 7th Street, 1st Floor Los Angeles, CA 90017 1(866) 557-RENT or 1(866) 557-7368 www.lahd.lacity.org

North Region Office 6640 Van Nuys Boulevard

Van Nuys, CA 91405 (818) 756-1498 (818) 756-1473

If you believe that there are Housing Code violations in your unit (heater broken, rats, roaches, plumbing problems, etc.) or the surrounding common areas, you can file a complaint with the Los Angeles Housing Department using one of the following methods: call the Code Enforcement Complaint Line weekdays between 9:00am-4:00pm at (866) 557-RENT (7368), visit one of the Los Angeles Housing Department's Public Counters, or submit a complaint via the Internet.

VI. Mediation Services Mediation is a service that helps people resolve their differences without resorting to future litigation. The mediation process helps both parties communicate, negotiate, resolve issues and reach an agreement. The mediator takes a non-biased position when negotiations take place. Listed below are mediation programs that deal with landlord/tenant issues. Fair Housing Council of the San Fernando Valley 14621 Titus Street, Suite #100 Panorama City, CA 91402 (818) 373-1185 (800) 287-4617 www.fhcsfv.org The Fair Housing Council investigates alleged housing discrimination complaints, provides tenant and landlord referrals, and offers education and outreach on fair housing laws. Office hours: Monday-Friday from 8:30am - 5:00pm. They serve low to moderate-income families.

Loyola Law School Center for Conflict Resolution 919 Albany Street Los Angeles, CA 90015 (213) 736-1145 (213) 382-5403 Fax www.lls.edu This is a community conflict-resolution program where law students provide services. Mediation services are available to address the following issues: consumer/merchant, divorce, landlord/tenant (evictions and apartment conditions), and employment. This service is provided in English and Spanish. Mediation can be done over the telephone from Monday - Friday between the hours of 9:00am - 6:00pm. This service is free to low-income families or based on a sliding scale.

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http://www.lahd.lacity.org/

http://www.fhcsfv.org/

http://www.lls.edu/



VII. Housing Counseling Agencies These agencies provide counseling and assistance to individuals on a variety of issues, including foreclosures, renting, loan default, fair housing, credit issues, and home buying. Home Ownership Preservation Foundation (HPF) Home Owners Hope Hotline (888) 995-HOPE or (888) 995-4673 www.995hope.org

CLEARPOINT Credit Counseling Solutions 16800 Devonshire St, Suite #301 Granada Hills, CA 91344 (800) 750-2227 (877) 412-2227 (818) 360-9337 www.clearpointcreditcounselingsolutions.org

Home Affordable Refinance Program (HARP) (888) 995-4673 www.makinghomeaffordable.gov

Operation HOPE Mortgage Hotline (877)-592-HOPE

Housing Rights Center (800) 477-5977 www.hrc-la.org Call the Housing Rights Center if you think you are a victim of predatory lending.

Balance Credit Counseling Services (888) 456-2227 www.alternatives.org

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http://www.995hope.org/

http://www.clearpointcreditcounselingsolutions.org/

http://www.makinghomeaffordable.gov/

http://www.hrc-la.org/

http://www.alternatives.org/



NOTES:

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Revised 2013 | 11

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