HOUSTON HOUSING AUTHORITY BOARD OF COMMISSIONERS MEETING

NOVEMBER 14, 2017

CLAYTON HOMES 1919 RUNNELS

HOUSTON, TEXAS 77003

Transforming Lives & Communities

BOARD OF COMMISSIONERS MEETING

Tuesday, November 14, 2017

TABLE OF CONTENTS

AGENDA 3

September 21, 2017 BOARD MEETING MINUTES 5

October 17, 2017 BOARD MEETING MINUTES 20

October 31, 2017 BOARD MEETING MINUTES 33

COMMENTS AND RESPONSES

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NEW BUSINESS

Resolution 2926

Approval of Dates and Locations for the 2018 Board of Commissioners’ Meetings

39

Resolution No. 2927

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Employee Health and Welfare

Benefits Renewals Effective January 1, 2018

Resolution No. 2928

Write-offs for the Period of

July 01, 2017 to September 30, 2017

47

Resolution No. 2929

56

Update Utility Allowance Rate for Applicable Public Housing Developments

Resolution No. 2930

61

Amendments to the FY 2018 HHA PHA Annual Plan

2640 Fountain View Drive, Houston, Texas 77057 | Phone 713.260.0500 | Tory Gunsolley, President & CEO

Board of Commissioners: LaRence Snowden, Chair |Phillis Wilson, Vice Chair | Shondra E. Wygal | Tim Horan | David Enrique Ruiz | Kristy Kirkendoll

Resolution No. 2931

Award of Contracts for Architectural and Engineering Services for Hurricane Harvey Disaster Recovery Program Projects

64

Resolution No. 2932

Increase Contract for Adjusters International for Hurricane Harvey Public Assistance Disaster Recovery Program

68

Resolution No. 2933

Memorandum of Understanding with Ojala Holdings, LP

71

Resolution No. 2934

Memorandum of Understanding with Ojala Holdings, LP

75

BOARD REPORT 79

FINANCE REPORT 99

HHA CALENDAR OF EVENTS 101

AGEN DA

AGENDA

I. Call to Order

II. Roll Call

III. Approval of the September 21, 2017 Houston Housing Authority Special Board Meeting Minutes

IV. Approval of the October 17, 2017 Houston Housing Authority Board Meeting Minutes

V. Approval of the October 31, 2017 Houston Housing Authority Special Board Meeting Minutes

VI. President’s Report

VII. Public Comments

VIII. New Business

a. Approval of Dates and Locations for the 2018 Board of Commissioners’ Meetings (Resolution No. 2926)

b. Employee Health and Welfare Benefits Renewals Effective Janaury 1, 2018 (Resolution No. 2927)

c. Write-offs for the Period of July 01, 2017 to September 30, 2017

(Resolution No. 2928)

d. Update Utility Allowance Rates for Applicable Public Housing Developments (Resolution No. 2929)

e. Amendments to the FY 2018 HHA PHA Annual Plan (“Annual Plan”) (Resolution No. 2930)

f. Award of Contracts for Architectural and Engineering Services for Hurricane Harvey Disaster Recovery Program Projects (Resolution No. 2931)

g. Increase Contract for Adjusters International for Hurricane Harvey Public Assistance Disaster Receovery Program (Resolution No. 2932)

BOARD OF COMMISSIONERS’ MEETING

TUESDAY, NOVEMBER 14, 2017 AT 3:00 P.M.

CLAYTON HOMES

1919 RUNNELS, HOUSTON, TEXAS 77003

2640 Fountain View Drive, Houston, Texas 77057 | Phone 713.260.0500 | Tory Gunsolley, President & CEO

Board of Commissioners: LaRence Snowden, Chair |Phillis Wilson, Vice Chair | Tim Horan | Shondra E. Wygal |David Enrique Ruiz | Kristy Kirkendoll

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h. Memorandum of Understanding with Ojala Holdings, LP (Resolution No. 2933)

i. Memorandum of Understanding with Ojala Holdings, LP (Resolution No. 2934)

IX. Executive Session Convene an Executive Session to discuss:

a. Personnel matters in accordance with Section 551.074 of the Texas Government Code b. Legal issues in accordance with Section 551.071 of the Texas Government Code c. Real estate matters in accordance with Section 551.072 of the Texas Government Code

X. Reconvene Public Session

XI. Adjournment

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2640 Fountain View Drive ■ Houston, Texas 77057 ■ 713.260.0500 P ■ 713.260.0547 TTY ■ www.housingforhouston.com

MINUTES OF THE HOUSTON HOUSING AUTHORITY EMERGENCY BOARD OF COMMISSIONERS MEETING

THURSDAY, SEPTEMBER 21, 2017

An Emergency meeting of the Board of Commissioners (“Board”) of the Houston HHA (“HHA”) was held on Thursday, September 21, 2017, at 2100 Memorial Apts., 2100 Memorial, Texas 77007. Vice Chair Wilson called the meeting to order at 3:33 p.m. Secretary Gunsolley called roll and declared a quorum was not present. He indicated Commissioner Horan is due to arrive shortly. Present: Phillis Wilson, Vice Chair Tim Horan, Commissioner (arrived during the President’s Report) Kristy Kirkendoll, Commissioner

David Enrique Ruiz, Commissioner Tory Gunsolley, Secretary

Absent: LaRence Snowden, Chair Nicola Fuentes Toubia, Commissioner

Shondra E. Wygal, Commissioner PRESIDENT’S REPORT Secretary Gunsolley: Thank you for attending today. I know many of you did not agree with the issuance of the notices to vacate. I would like to explain to you why the health and safety of all of the residents at 2100 Memorial are at risk. The main threat to your health and safety is the condition of the electrical system. The transformer on the first floor and the entire electrical backbone of the building flooded by the water from the bayou. This is a very dangerous situation. The electrical system is going to fail and it is not a question of if it will fail, but when it fails and what will happen when it fails. My primary concern is for the health and safety of everyone at 2100 Memorial and this situation is not safe. I will be happy to go into more detail and try to answer as many questions as I can because, at the end of the day, I want you to understand the seriousness of the situation. My desire is that no one gets harmed at 2100 Memorial. I know that no one wants to move and I don’t want you to move either, but we don’t have a choice when it comes to the health and safety of the residents here. Before we begin public comments, I would like to address some of the other questions that I have been hearing and I know are first and foremost not reliant. Commissioner Horan arrives. Secretary Gunsolley: I heard residents say his reason for issuing the Notice to Vacate is to tear this building down and build luxury housing. That is simply not true. The HHA has no interest in building anything other than affordable housing. 2100 Memorial is also protected by land use restriction until at least 2025 which means even if I wanted to do something other than affordable housing, I am not allowed to. But the decision to build something here is not my decision, but it is the decision of the Board and they will not build luxury housing here. And so, I cannot make it any clearer that HHA will have affordable senior housing at this location and this is the end of the story on that. Secretary Gunsolley: One of the other questions that I have heard is if residents will be able to come back? And the answer is yes. All residents will be given a priority reference for any vacant units just as soon as the building is safe. People have asked about whether or not they are going to get their security deposit back and the answer is yes. HHA

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expects to have your checks ready tomorrow to give everyone their security deposits back. We’ve been asked who is going to pay for relocation expenses. And the answer is the HHA and FEMA are going to make sure that residents aren’t paying for relocation expenses so residents do not have to bear the burden of relocation expenses. We are going to be working with you on a case-by-case basis as issues arise so we can address them, but you need to be working with us and talking to us so that we can meet your needs. The HHA, after the Board’s approval, will have movers at no cost to you available to move you and your belongings to a new residence. If you have already paid for private movers, let management know and we will reimburse you for those expenses. Secretary Gunsolley: I have also been asked, what the rent at the other apartment is and will I have to pay more for the new place? And again, the HHA and FEMA are making sure that you don’t bear any increased cost due to this relocation. We’ve identified other tax credit housing units that have the exact same rent structure and rules as 2100 Memorial. We’re committed to working through any issues and differences that may arise on a case-by-case basis, but you will need to talk to us and let us know what you are being told. Secretary Gunsolley: I think the number one question that people have asked is, do I have to leave by Saturday? And the answer is no. We will not be evicting anyone on Saturday. However, my primary concern is the health and safety of the residents and we are going to work with residents to relocate them as quickly and as orderly as we can. I cannot emphasize that the electrical system will fail. So, public comments will be done in an orderly fashion and people are able to sign up. During public comments, everyone will have an opportunity to speak and the Board and I will stay until everyone has had their say, but we need to be respectful of each other as we do this. The question asked, is why not fix the electrical system? And the answer is we can fix the electrical system, but the quotes that we have say it’s going to take at least eight (8) weeks to get all of the parts built and shipped here. And then, they have to shut the electricity down in the entire building for at least seven (7) days to do the work. This is not acceptable because the system could fail before that happens and when the system fails, it doesn’t just turn off. What happens is it catches fire and this has happened at other buildings downtown and across the City. I’m trying to be honest and straight with you that this is a dangerous situation. (The audience talking loudly) Secretary Gunsolley: I appreciate if you do not continue to shout questions so that everyone would have a chance to ask their questions. The longer it takes for us to get into the units that have mold in them and eliminate that damage, the less likely we will be able to save this building. The insurance company may reject our insurance claim if we don’t take steps to immediately mediate the damage. That means by refusing to allow us to mediate, you’re not only putting your own unit at risk, but you are putting the entire building at risk because we need the insurance money to be able to make repairs. And the longer that unit sits there unremediated, the worst it gets. So with that, we will turn to public comments, but first, we have Councilwoman Karla Cisneros here to speak. Vice Chair Wilson: For the record, Commissioner Horan has arrived, therefore, a quorum is present. Councilwoman Karla Cisneros: First let me say I am so sorry that any of you have to be going through this. What a heartbreaking, hardship this is and it has been really confusing to all of us that the storms happened and that things unfolded the way that it has. It’s been frightening to you and confusing. This is not a City project, but now that the City is aware and I appreciate this because it was many of you who came to the public session on Tuesday. Will you raise your hand if you were there? Because it was lots of you who came, so thank you for being there. It really helped the Council Members, the Mayor and the news stations to understand that we are behind you. The Mayor said that he appointed our housing director, Tom McCasland, who’s back there, to be the City’s eyes and make sure that things were happening, that you were being respected, you were being taken care of and you were being safe. So, I’m grateful to Mr. McCasland for being here and I think he will be speaking in just a little bit. Just know there’s an absolute commitment from our Mayor, from me and other Council Members that you are a very high priority. This is not land that will turn into something else and this will remain senior affordable housing and I hope that will be sooner rather than later, but we don’t know for sure. When they get in, tear the electrical system out and see how much damage it has, then we will know how long the process will be. And they can just fix it and then, you guys can come back. You will have the first choice to come back and if it takes longer than that and they say this building needs to go and we need to look at another one. It will still be affordable senior housing. It will take longer and it will impact your lives more, but it’s not a decision that has been made at this time. Again, I’m just sorry for what you are going through and I know it’s really hard. I know this is your home and this is your family and that’s a concern I heard that they will be relocated and it’s not going to be everyone all together. There will be places that will be available and most of you can see if you can stay with each other, but it will not be the

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same and that’s life. Thank you for the opportunity to speak and I am happy to be available to do anything else I can, but I am definitely going to be keeping my eye on this to make sure things happen the way the Mayor expressed to you on yesterday. Secretary Gunsolley: Are there any other elected officials or representatives of elected officials who want to speak before we start public comments. Vice Chair Wilson: The Board will now move into public comments. Vice Chair Wilson offered the use of an interpreter or translator to any in attendance. PUBLIC COMMENTS Vice Chair Wilson: Gracie Garcia. Ms. Gracie Garcia: I have lived at 2100 Memorial for four (4) years and my mother sold her home because she couldn’t keep up with the yard and other things, so we would like to stay at 2100 Memorial. My mother is ninety-five (95) years and when we received the letter saying we have to get out by Friday. We were scared and my mother was crying all day. We do not know where we are going to go. I have been trying to find places, but they are either too far or too much money. It’s unbelievable what the HHA is doing to us and it’s not fair. My mother is handicap and I have trouble walking. I can’t go to each and every apartment just to see if one is vacant because it’s too much trouble. I want to live close to where we live now so that we can be near my mother’s doctor. I am very unhappy about everything that’s happening at 2100 Memorial and this was going on before and no one has said nothing. We were here for a flood, but did HHA get rid of us? No, you just cleaned it up. And now, residents have to move out because of the electricity and water. I understand that it is not safe, but HHA needs to fix it because we like it here. We are safe and we don’t have any problems. I pray that you are going to do the right thing for us. (The audience clapping) Vice Chair Wilson thank you, Ms. Garcia, for your comments. The Board takes all of her concerns at hand and they hear what she is saying. I want to apologize for what the residents are going through and HHA is going to try to make their transition as easy as we can and she can hold them to that. Vice Chair Wilson: Connie Castillo. Ms. Connie Castillo: I am extremely disappointed on how all of this was handled. To scare us to death and to be told we had to leave by Saturday, is disappointing. Then in the management office on yesterday, staff was still saying, even after the Mayors’ meeting, we still had to leave because that was their target date, but not mandatory. Now, there has been neglect in this building, the maintenance has gone down drastically. The roof was supposed to be repaired and mold is in apartments and this has not been addressed. A man has lived here for three (3) years and the mold in his apartment has not been taken care of and that’s neglect. For majority of the residents, their apartments are fine and I understand the electricity situation, but I have nowhere to go and I don’t have a voucher. I’m just low income and no one is going to take me in but does anybody care really. After this is gone from the media, I am going to disappear off the radar and so, what guarantees that I will get back in. I would rather leave my possession in my apartment, continue to pay rent and relocate on a friend’s sofa for a matter of weeks rather than being asked that I leave my home. I have no family and I have no children, so this is my home and this is home for a lot of people. I chose to live here because as an elderly person I felt safe and secure. Without a doubt, there has been neglect and it has been allowed to go on and no one has sounded the alarm. I pray the Board keeps the residents in their thoughts and hearts, and don’t kick us out if they don’t have to. I understand there are electrical problems, but take care of it by inconveniencing us as little as possible because it’s our lives. Vice Chair Wilson: Thank you, Ms. Castillo, for your comments. Connie DuBroff. Ms. Connie DuBroff: The building has flooded many times before and residents did not have move out. All of the places I looked at, that were affordable, were horrible. This is hard for many residents and we are not asking for any special handouts, but we just want to be treated fairly. There were a lot of things wrong at 2100 Memorial, even before this flooding, and so we just want to be treated right.

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(The audience clapping) Vice Chair Wilson: Francis McLean Mr. Francis McLean: (Inaudible). When I moved to 2100 Memorial, I thought this would be my last home. I don’t have anywhere to go. Vice Chair Wilson: Lori Schoggins Ms. Lori Schoggins: I agree with everyone that the building has had a lot of maintenance problems, but it is still home for everybody here. Inaudible. I would like to thank all the people who have been helping the residents at 2100 Memorial. (The audience clapping) Vice Chair Wilson: Richard Tomlinson. Mr. Richard Tomlinson: I am an attorney with Lone Star Legal Aid and we represent some of the people here. I have a few questions if the Board doesn’t mind. One is it seems like the decision to close the building and terminate the leases is done. Is that a fair statement? Secretary Gunsolley: Yes, for the health and safety of the resident and we don’t have an option (inaudible). (The audience talking loudly) Mr. Tomlinson: I’m just trying to get a few things clear. My question to you is why couldn’t there be an opportunity for the community to speak to you all before you made the decision. I’m just asking if there was no other way to do this before you made the decision. Secretary Gunsolley: If you could submit your questions in writing, we will give you complete responses. (The audience talking loudly) Unidentified Male Speaker: Just answer the question. Secretary Gunsolley: This is a public comment session and we will provide answers at a later time. Mr. Tomlinson: Is there an expert report from whoever did the inspection? Secretary Gunsolley: Our General Counsel would be happy to talk to you offline. (The audience talking loudly) Unidentified Male Speaker: Answer the question. Secretary Gunsolley: There was a red tag on the front of the building. Mr. Tomlinson: That’s the Fire Department, that’s from the Fire Marshal. I understand that relates to the control panels. Is that fair? Secretary Gunsolley: This is not a Q&A session. (The audience talking loudly) Mr. Tomlinson: Did you have somebody who was an electrical expert -- (inaudible). (The audience talking loudly)

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Secretary Gunsolley: I actually can’t hear your questions because there is so much noise. Mr. Tomlinson: I asked if there was someone else who’s in electrical that questioned the building. Is the electrical system “rigged”, is my question? (The audience talking loudly) Secretary Gunsolley: I can’t hear the question, but I believe the question is has the electrical system been looked at by a qualified electrician. The answer is qualified electricians have looked at the electrical system and said it is breached and this is a threat. So it’s not a question about have we had the right people to come here to look at the system and investigate. We take this decision very seriously -- (inaudible). (The audience talking loudly) Mr. Tomlinson: Inaudible. Secretary Gunsolley said there are representatives from the City who are here so you can ask them. (The audience talking loudly) Mr. Tomlinson: It doesn’t sound like you have a red tag from the City -- (inaudible). Is that fair? Secretary Gunsolley: I’m not going to continue the back and forth. Unidentified Male Speaker: Answer the questions. (The audience talking loudly) Mr. Tomlinson: I know that you are offering assistance to getting people -- (inaudible), giving rent refunds, delaying terminations, assisting and helping people pack and providing moving services, is the housing authority assisting people directly in finding housing or are you going to leave it entirely up to them to find their own housing? Secretary Gunsolley: We had dozens of people who have been trying to help them find and relocate to other apartments and we will continue to do that -- (inaudible). (The audience talking loudly) Mr. Tomlinson: I appreciate that answer. My only concern is before the decision was made to terminate the leases, -- (inaudible). Secretary Gunsolley: I wish I could go back and start over again and have a meeting with everybody here and tell them that on Monday, this is why we have to -- (inaudible). But, I can’t go back and start over. As soon as we realized these very serious risks were going to get worse in this building, we took action because -- (inaudible). Mr. Tomlinson: I appreciate the response and will pass the microphone to someone else. Vice Chair Wilson: Paula Sitter. Ms. Paula Sitter: This is not going to be pretty nor will we go quietly. They are moving us out and restarting our lives after what we went through with Hurricane Harvey and this has been mindboggling -- (inaudible). But Lynd, HHA, the City of Houston, the State of Texas, FEMA, the Red Cross and Federal Housing, we did nothing wrong. We have strived for our community and our family here at 2100 Memorial. We will not go quietly nor will we go without a fight. (The audience clapping). Much of what happened could have been handled with forthright, openness and determination to put right what we had to go through when you abandoned us for 3.5 days finding excuses by all four -- (inaudible). When you take on a housing contract that community comes first, we count and you haven’t done that. If you can’t handle that you ought to take yourself and your company out of this business. (The audience clapping). The countless excuses -- (inaudible). The only way we survived was because of a call to the Sixth Ward volunteers to get help. When I made the

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call, I felt that I was drowning and they had a lifeline to our saving. Please get a company that will not lie to seniors, but will handle all problems forthright and with honesty, not blaming others for their own problems. Every conversation with Lynd has been punctuated with -- (inaudible). I don’t believe the inspectors have all the facts and even firemen are perplexed. An electrical system that all work fine most part of the hurricane. The moral to this is to get this place, 2100 Memorial senior living, in shape. No more excuses, no more lies, say what you mean and do what you say you are going to do. (The audience clapping) Secretary Gunsolley: Ms. Sitter, you said you felt I abandoned this building. I did not see everybody that day, but I was here as soon as the rain stopped, delivering water and delivering food and helping with response. (The audience talking loudly) Ms. Sitter: What Tory said is true. He brought water because I called him and he brought food so don’t just count him out because he has been here to help them. (The audience talking loudly) Secretary Gunsolley: I just want to say that I did not abandon this building and I am not abandoning this building now and I am not abandoning the residents. Residents need to leave this building because I am concerned about your safety and health. This building is dangerous and I cannot be clearer than I have that if something happens here, it will be worse than all of the things that have happened before. Ms. Sitter: Thank you, Tory. Vice Chair Wilson: Myron Floyd. Mr. Myron Floyd: I was a former HHA Board of Commissioner and was appointed by former Mayor Bill White and I served from 2005 to 2011. During this time, we dealt with both the aftermath of Hurricane Katrina and Hurricane Ike. We had a disaster preparedness plan in place and it seems like this plan just didn’t take effect. There is no reason and there is no excuse. I have called the agency many times since I have been off of the Board and no one answers the phone. And for this to happen at this time of crisis is unforgivable. I have volunteer crews right now working and helping people clean out their apartments at Clayton Homes and in other places and so, I am not sure where the true responsiveness is. For me, it’s an operational issue and it lies with what happens with the staff. I know Tory said he can’t make the clock go back, but I wish I could because the last major decision I made was the hiring decision for you. And if I could, I would change that because what I see now and what I have seen in the last few weeks and over time, it’s like gosh, do you care about people? I know that is kind of personal, but what happens to the people should be very personal to him. For operation, it might be business, but for these residents here and all of the other places, it’s not business, it’s their lives. (The audience clapping) Vice Chair Wilson: Billy Brawdy. Mr. Billy Brawdy: I have a few questions. Number one, if residents accept the deposit and moving expenses would that cause legal problems in losing the right to stay or to even recover loses made that incur still. Number two, if another inspector claims that the apartments are livable after residents move out, are we losing our right to return. Why can’t I live at 2100 Memorial while the repairs are made? I would like proof if there is absolutely no way residents can’t stay here, but there is none. I want to be bought out of my lease. I have a lease that goes until next summer and if I have to pay about $200 more a month to move somewhere else, than I want to be bought out of my lease so I can have the money to take care of my loses if I got to go. I don’t know where I am going to go because I don’t know many of the places HHA is trying to get me to go to. They are all in bad areas. I don’t believe there is mold throughout the building because I don’t smell mold. Over the years, residents have seen the walls torn out and carpet torn out of this place a number times and residents did not have to move. I’m not having any problems living in my apartment and I just don’t believe that the repairs can’t be done while residents remain here. (The audience clapping)

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Vice Chair Wilson: Tom McCasland. Mr. Tom McCasland: I’m the City’s Director of Housing & Community Development Department and for the first three (3) weeks of this disaster, I was in charge of the George R. Brown shelter working twenty (20) plus hour days, making sure people who were impacted by this storm were safe and secure. We have now turned our attention to the rest of the City. I report directly to the Mayor and I just want to speak here to make sure that you know that he is focused on this and we are working with FEMA to make sure your cost is reduced. We are working and mediating to make sure that information being requested by attorneys can be provided because we don’t want a disaster here either. We want to make sure that you get the information you need. I have been onsite at this property several times and some of his staff has been onsite as well. And we met with staff from the housing authority and we will assist any way that we can. My office is literally across the street and so, I’m close by and I will keep an eye on this as we move forward through this process. We can understand that this is not what you want and we understand that this is not an ideal situation. And speaking personally, I understand that some of the communication around this could have been so much better than what it was. We want to make sure that the communication continues to be improved and that you get the information that you need. And in any way possible that we can be helpful, the City is going to help both the housing authority, but also is going to support the tenants who are impacted by this. So, from the Mayor, again, he is so sorry that this has impacted your lives, but if there is anything we can do, reach out to us. We will be walking the halls, which I have already done, and we will be happy to talk to you so that we can assist you in getting to your new location and we can make sure that the financial impact for you is as low as possible. So that’s our commitment from the City, we are working with FEMA, we are working with the other funders in the area to make sure that this goes smoothly, but we don’t want people lives at risk. And so, that is our commitment and to do everything we can to assist. Vice Chair Wilson: Brian Harrison. Mr. Brian Harrison: I want to respond to the claims about the sprinkler system and how it’s so damaged that the building is dangerous. That is a very serious thing and if certified competent electricians have looked at it, that’s the way it reports. Many people have very strong questions about that decision, please release those reports so that the community here at 2100 Memorial and the wider Houston community can see those reports. Please be transparent. Turning now to the community, I believe there is a very strong community at 2100 Memorial and I know that there is a strong community in the City of Houston. The Board has made some very important promises to us today that they’re going to do whatever they can to take care of 2100 Memorial and the residents here. And also make sure that this property is available to us when we need it after they’ve done repairs. We need to organize and make sure that they keep their promises and that means coming together here at 2100 Memorial and also with the wider Houston community. Because we have seen from experiences with Hurricanes Katrina, Allison and Ike that sometimes officials don’t keep their promises. So we need to organize as a community and hold the Board and hold the City to the important promises that they are making today. (The audience clapping) Ms. Hannah Rooth: I’m with Socialist Alternative Houston and I am here representing the broader Houston community and I wanted to assure the residents here and inform the Board, like what Mr. Harrison said, we will be here and we will be showing up and we will make sure that the Board is keeping the promises that they made to the residents. We will demand that they return rent that has been paid this month, that they return security deposits and that all additional moving expenses will be covered. Every human being in this City deserves an affordable place to live and especially our elderly community deserves the dignity of being returned to their homes. So I want to say that we will not forget the residents, we will be showing up and the Board has asked that you believe that they will keep the promises that they have made. And so, I want to say as a Houston community, we are not going to believe that, we are going to be here to make sure that you receive what you have been promised. (The audience clapping) Ms. Georgia Houghton: I have been around Houston to at least 10 to 12 properties and they have at least 30 people on waiting list for housing and this is unacceptable because we are all competing with one another to get an apartment. Can the housing authority reach out to other properties that are not signed up with you yet, so that the residents can try to find another place to stay? Because it is not working the way it is now. (The audience clapping)

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Mr. Edward Price: As a Veteran, the VA was here day one and they started taking care of us. But my problem is for those people who don’t have the VA or don’t have family support -- (inaudible). I came here today to get specifics about moving on and helping people find housing. When thinking about seniors, there is nothing available in secure areas, but the good thing about 2100 Memorial is it’s secure. There were other problems before Hurricane Harvey came and this building should have been looked at. I would suggest if HHA is going to reopen the building, you should fix all of the things that need to be repaired even the things before Hurricane Harvey hit. I love this place and I thought I was never going to have to live anywhere else, but I understand the situation and I just hope the housing authority keeps its word to the residents. This is difficult for a lot of residents because some people do not have family to help them and so, residents need compassion. I have accepted it and I will move on, but I hope if 2100 Memorial reopens, residents will have priority to return. I at least commend HHA for their communication. (The audience clapping) Vice Chair Wilson: Thank you Mr. Price for your remarks and for your service to this country. Mark Kazanski. Mr. Mark Kazanski: So we have already seen residents here organizing, but once the media loses interest and once the community is broken up, it will be important that the organization continues. There needs to be resident organizing to make sure the promises that were made are kept and that affordable housing is made available. I see that the housing authority is relying on volunteers organized by the community, so organizing matters because we see affordable housing disappearing in Sixth Ward and all over Houston. And so, the people who need affordable housing should be the ones organizing to make the -- (inaudible) fight for it. We have seen the circumstances of the past few days, particularly the mental health of the residents here and so, is there anything being done to provide mental health services for residents? (The audience clapping) Vice Chair Wilson: Jay Hamburger. Mr. Jay Hamburger: For thirty-eight (38) years, I have been a neighbor of 2100 Memorial and the people of this building are a part of my family. Many of my neighbors feel the same way and evidence is, during the storm, the water we hauled, the free medical services we provided, food that we delivered and laundry that we did for residents. And this is how all Sixth Ward perceives these people. So, I have a particular interest in this as a community servant and as a neighbor. And the most important thing of the human element is that all of the people are dealt with in a fair, ethical way. The alarm is the inaction and missteps of the Houston Housing Authority. We didn’t do any of this, the housing authority brought this on and so, it’s up to the housing authority to fix it. I am here to make sure the housing authority does this the honorable, and ethical way. Just do the right thing and be fair to these people. After Hurricane Katrina, special vouchers were issued, where are they now and are there vouchers that can be granted to these residents? (The audience clapping) Mr. Doug Goerner: (Inaudible). If I owned this property, I would have an investigation conducted on the electrical system -- (inaudible). Secretary Gunsolley: It was not an investigation, but it was an electrical assessment by contractors. Vice Chair Wilson: Hannah Terry. Pastor Hannah Terry: I am the Pastor of Westbury United Methodist Church and I’m here representing FAM Houston. I believe there is an abundance of resources in Houston. We have seen in the last three-plus weeks, volunteers to -- (inaudible), living, transportation and dollars. The faith community in Houston that I have been in conversations with for all three weeks want to help any way possible. We are here to help. I will be following up with my questions in writing. But my first question is I understand that there are checks being cut tomorrow to help with moving, are there funds available to supplement the residents’ rent to relocate short-term? Because we have a relationship, we have a team of apartments that are willing to wait for deposits, waiver all of the fees and take all of the folks in right now, if the City of Houston will cover the shortfall and is willing to pay for people, but they just need a confirmation of that. My next questions is we know that there are units available around the City that are new and ready to receive your residents, is there any confirmation that they can go ahead and work in collaboration with the Houston Housing Authority to receive

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these residents? We have been working to organize volunteers to move residents safely and with dignity on Saturday in my conversations with other ministries here in Houston and the Easter Seals. (The audience clapping) (The audience talking loudly) Secretary Gunsolley: I appreciate all of the volunteers and I will never forget what the Sixth Ward did to help all of the residents and we want to continue working with all of them. But that was a City arrangement and I don’t have nearly enough details to give you any answers. And regarding the question about DHAP. This hasn’t been authorized yet and that’s a question for FEMA. (Inaudible). Pastor Terry: I know there are funds that the City of Houston has, so how can we help connect those dots to specific landlords that are waiting. We know that this is a strong community that wants to live together. We would love to help connect the dots and collaborate so people can be moved in many communities to apartment complexes. (The audience talking loudly) Secretary Gunsolley: (Inaudible). Vice Chair Wilson: Kelly Burd-Huss. Ms. Kelly Burd-Huss: I’m here as a member representing FAM Houston and Westbury United Methodist Church and a private citizen. As a woman of faith God called us to work with our brothers and sisters as Hurricane Harvey crashed on communities. When a community fractures, we get scared. We see a scarcity of resources, we scramble and we want to stay in place with people we love and trust. My work and the work of FAM Houston at this point in coordinating volunteers is to ensure that your souls and your lives are protected and cared for in a safe and truly affordable environment. Everyone deserves the dignity of a home and community with others whom they love and without a threat to lives and health. As I have been waiting for my time to speak, I have been mingling with residents and families of residents, as I thought about what I would be saying. This is a very special place and it shines through and one of our visions in the community is to see people reaching the poor of all ages, nations, races, and of all colors. Living together in peace and unity and that is happening here with me just looking at the crowd and speaking to the people I have spoken to today. As people of God, we are called to stand in the way of fraction in our communities as well and one thing that seems to be obvious from all of this going on is that we need trust. We need to trust that funds have been properly managed over the years, not just in the last few months. And we need to trust that all efforts have been made to ensure 2100 Memorial has been properly maintained and to ensure that resident’s lives and souls are well cared for. We need transparency and we need proof that this building can be repaired and residents can stay safe while staying in place in the process. We want the truth. We are mobilizers and we work with experienced people in disaster relief and experienced volunteer organization in major disasters that are able to work through all of the contingencies when something like this happens. Our mission is to have empowered and conducive communities across this City. Conserving and empowering communities that have been fractured is our key core mission. So we are organizing with the private sector to assist in cooperation with Donna Dixon who is coordinating volunteers here onsite. We have ten (10) mental health professionals confirmed that are coming on Saturday to help residents emotionally process the radical changes of their lives since Hurricane Harvey. We also have groups who will help residents prepare for temporary or permanent locations if that’s an option residents would like to take. We’re not here only stand behind residents, but we are here to walk with residents and forging a path forward. As United Methodist with FAM Houston and Westbury and the whole connection of the Methodist Church in Texas, we like to show that we love God’s children and this means every one of you and we are here for you at the time. (The audience clapping) Mr. Gene Walker: Thank God that we do have a government that can help us because when I look at the news and see what happened in Mexico City, that puts things in perspective. I know here residents can come to people like you guys to help. One thing that has been mentioned is communication and communication about properties that are available to residents. I heard that the housing authority has set it up where many other properties will take residents in without taking deposits and fees. Who do I need to speak to about where I need to go? The communication with the management staff would be helpful so that residents can coordinate our move and talk to them on a case by case issue.

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Also, residents are going to have to sign a new lease. If I am tied up in a new lease, how can I come out of it to move back to 2100 Memorial once repairs are made if it is a short-term matter? The rent at the new location is going to be $200 more and this is going to cause potential issues for a resident who can’t afford it, but I have heard that we will be given some assistance with that. So, where do we get this assistance? Someone brought up the point that if residents do accept some of these things, are we forfeiting our rights to return to 2100 Memorial. So that is a question I have in mind because I really want to come back. This is a jewel in this community because there is no other high rise in an area like this for low-income people. It’s just perfect for the residents here and we love it. The promises have been touched on about being kept and the decision to return after the repairs have been made. So, most of my questions have been answered and the only thing I want to know is who on staff I need to talk to about coordinating my move. Secretary Gunsolley: The question was asked about the communication and how residents get assistance. Many residents have expressed their frustration that they are not getting answers. For us, we only have twelve to thirteen people who are helping residents walk through that process. -- (Inaudible). Mr. Tucker is here to provide residents with some guidance. Mr. Tucker do you want to describe how the process works? And if it doesn’t work for everybody, we will find a better process. We are committed to working with every single person to find you a suitable place. Mr. Dana Tucker: We are coordinating these efforts with our office that we have in 714 where we are working to relocate people. We have volunteers from HHA, as well as, the staff here at the property where we are working to assist you with relocation efforts. Come talk to me after the meeting and I am happy to work through that process just for you and give you some guidance as well. Unidentified female speaker: Yelling -- (Inaudible). (The audience talking loudly) Vice Chair Wilson: Edna Besiant. (The audience talking loudly) Vice Chair Wilson: Excuse me, ladies and gentlemen. Can we please have a little order and give everybody the same respect when they speak that everyone else has had. Thank you. Unidentified male speaker: (Inaudible) Vice Chair Wilson: Ms. Besiant. Ms. Edna Besiant: My name is Edna Besiant. I am a 79-year old, resident, senior citizen of the United States of America, in Houston, Texas. I’ve lived in this building for 15 years. Real estate people say the main words in real estate are location, location and location. And when you look that up in the dictionary you should see 2100 Memorial. Look at the beautiful view we have here, look at where we are. We can walk to the library. We can walk downtown, and we can walk to the service station. We can walk to Walmart, and we can walk to Kroger’s. This is prime real estate. Location, location and location. We have several problems here, they are communication, transparency, and that you are accurate you will back up what you say. We have a credibility problem here, we are told one thing and someone does the next. Why were we told one evening, after 5 p.m. about this problem? The United States of America, the greatest nation in the world, Houston, Texas the fourth largest city in this nation. We cannot do or refuse to do for senior citizens, what we do for everybody all over the world, this is ridiculous. I can understand the problem, but don’t tell me that you cannot do this for me or do that for me because that is a real problem when we send all over the world, all kinds of money to help other people. What are you going to do to help a citizen who has worked all of her life, two or three jobs and never received assistance from anybody, except God. I don’t ask for anything, but I want what is due to me. I paid my rent so where am I going to get money for someone to come move me. I don’t have this kind of money and I don’t have anyone to do this for me. How am I going to get that? You tell me that there are people here to help me so let me tell you what these people have done and I think that they are a great organization. I got this piece of paper and it says this is your “RC number” and so, I asked what that is. I went to 1301 Fannin to get help and you know what the man did for us, he went through a list of apartment numbers. This man is from Brooklyn, New York and he knows nothing about Houston. The first place he offered me was a place on Lyons Avenue. When I lived in New York, we had a 24-hour doorman and a swimming pool. I told my husband that I would rather eat and drink water than live in a ghetto. I worked two to three jobs all my life just for my golden years, and this is what you are going to do for me. Yet you can do something else because all I got is a list

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of addresses and phone numbers and that’s the help you gave me. So I have to call and see if there is an opening. That’s great and I thank them for it, but once I get an opening, what else will I have to do? A deposit, a reference check and it cost about $50 for that, a month’s rent and a month’s security deposit. Where am I going to get this money from? Are you going to help me? Are you going to help me by giving me a grant, not a loan to do this? I appreciate this, but let’s look at the reality. Part of the problem here is sympathy, but not empathy. If you go home today, you go home to your homes and find this notice on your door that said that you have to move all of your belongings that you have accumulated over the past 50 years with your spouse, your three children, your two dogs, your one cat and you have to move it all in the next five (5) days. Could you do that? But you are asking seniors to do this. Where is your empathy? You have given us plenty of your sympathy. We are going to do this and we are going to do that, and going to is fine, but I can’t live off going to, I have to live right now and right this minute. If I go and find a place around the corner, they have 500 square feet for over $1,000.00 a month on the second or third floor and I can’t walk upstairs. I’m going to have to pay a month’s rent, a month’s security deposit, they are going to do a reference check and that’s good, but who’s going to pack my things and who’s going to take them over there. I don’t have anyone to help and I don’t want anybody to give me something, but you owe me something. I am not begging you because I have worked for this. I am a good citizen and Christian so I don’t need your sympathy, but I need some money to get me into an apartment. I need you to find me an apartment in a decent neighborhood where I won’t be afraid to walk out of my door and I won’t be afraid to have my grandchildren come over and say hello. This is what senior citizens need. Your time is fine and we appreciate it and we thank you for coming out, but the residents need some positive action with some good results. Thank you. (The audience clapping) Vice Chair Wilson: Sheila Henderson Ms. Sheila Henderson: So much has been said and I apologize to Mr. Gunsolley for being disrespected, but what you need to understand is the residents were disrespected from the start. And you can’t expect respect from people who have been trampled. Now one of the things that you said to us, members of the Houston Housing Authority, is that residents do not have to move this weekend and we can be here. I am a new retiree who moved to Houston and I’ve represented this country overseas and every time I said I do this in the name of the people of the United States, I felt proud. And now what I am asking from the Housing Authority is accountability. You all are not accountable to us and had you been accountable, you would have had resources. You would have put everything together first and there is no way no one would have given us a five day or ten-day notice to get out. What I hear you saying in a veiled way by telling me the electricity is going to go down, is you can stay here for another week as long as you live without maybe water or maybe air conditioning because it is going to go down. The other thing is, it’s shocking that you all actually sit there and act as though you don’t have a procurement department, you don’t know who the contractors are and you don’t know who the electricians are that you are using. You don’t want to tell us their names and you know who they are. You know who the contractors are, you know who the subcontractors are and you know exactly who it was that looked and assessed this building. And that you would dare tell me you don’t know public information, is outrageous. (The audience clapping) Vice Chair Wilson: Roger Williams. Tina Rodriguez. Arnold Talbeat. Rod Rodriguez. Daniella Chambers. Ms. Daniella Chambers: I am coordinating some resources and I am looking and trying to get some more information on social services providers who are assisting here in some capacity. The one questions that I have is the information that has been provided says there are resources to cover expenses for these residents who are moving out. Is that type of resource or financial assistance going to be reimbursed to these residents? Are they are going to have to pay out of pocket in advance? Or are these resources coming in advance, and you will have them before residents step out of the building to look for other places? My next question is what time frame should service providers be looking at because we have seen the dates change and the deadlines change and we want to make sure that all residents have assistance in a capacity where they are not shocked or turned over into a new situation the next morning and being told there is a new timeline. And they have a couple of days and they are not packed in that time. So what timeframe should service providers be operating under to ensure we are helping and getting clients prepared to the best of their abilities? Secretary Gunsolley: FEMA is supposed to be processing payments and in addition to that, all of the movers -- (inaudible). The residents who have already relocated can submit receipts from moving and we will reimburse them. (Inaudible). Unidentified female speaker: We can’t hear you.

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Secretary Gunsolley: We are not going to set a new deadline and say that the new deadline is on this particular date. So, we are not giving another date. What we are saying is, this is a dangerous situation and we need you to be working with us so we can assist you with relocating as soon as possible. Vice Chair Wilson: Tim Stroud. Mr. Tim Stroud: Ladies and gentlemen, I know good afternoon has turned into good evening. The volunteers from Easter Seals and Red Cross have been here and we have been delivering boxes up to your residences. Also, we have been going floor to floor to make sure you get the right information on Red Cross benefits and if you are a Veteran or a family member is a Veteran, you also qualify for certain benefits. We’ve started on the fourteenth floor and began working our way down, and if we’ve missed you by any chance, we are going to make sure that we are here through the weekend. Unidentified male speaker: We can’t hear. Mr. Stroud: Okay sir, I’m just letting you know all volunteers were here to help out and after this meeting is over, we’ll make sure we will touch base with every single one of you. Thank you. Vice Chair Wilson: Otis Langston. Mr. Otis Langston: How do you relocate us when you don’t have anywhere for us to go. All you guys are doing is giving us a list and telling us to go and relocate. Secretary Gunsolley: We are also trying to provide assistance to anyone who needs it – (Inaudible). Mr. Langston: That’s not correct sir. If you guys were relocating us, you would be moving us from this building to another building. And that’s not what you are doing. You are telling us to get out and find somewhere else to stay. (The audience clapping) Vice Chair Wilson: Ms. Roberson. Ms. Roberson: I am here representing my mom who has lived here for ten years. My question is you said that you handed the residents the notices and that is not true. You taped it to their doors one evening and said you are terminating their leases and you never said anything about a timeline. All you said to us is you are terminating our leases. We will give you a prorate of your rent after September, and we are going to give you your deposits back, so thank you and goodbye. You said you did an assessment of the building and you had contractors and electricians. You are going to tell me as the fourth largest city in the United States, you don’t have a timeline for how long it’s going to take the building to be repaired? Puerto Rico suffered a Category 5 Hurricane and they already know it’s going to take four to five months to get their electricity back on, in just one day. You have been here since about the 30th of August and nobody knows how long everything is going to take to get things done. I find that completely incredible. You have no timeline and you say you had an electrician who said it’s going to take six to eight weeks to build the electrical system. Then, you said the sprinkler system is not working. All of those contractors can tell you whether it’s going to be three months, four months, five months, or eight months to a year. You are not telling us anything. You are just telling us to leave. And if it’s not in writing, it doesn’t work. We can have lawsuit, after lawsuit, but when you get to that one judge and he says to everybody, is it in writing? Sorry. (The audience clapping) Vice Chair Wilson: Jerry Dohalick. Mr. Jerry Dohalick: I have been a resident here for about five years and I’m not going to turn my back on the residents. I’m a cancer survivor and I go to the doctor almost every day. Speaking for myself and for the residents who are attending this meeting who are still having problems, I really appreciate them for being here. But the lady who just addressed that letter, in it basically said to get out, we are going to charge you for storage and we are going to charge you for everything. And now, you are talking about you are going to reach out and help residents so I appreciate that. When I get handed a letter that has no phone numbers on it or no names on it -- (inaudible). Another thing too that really upsets me is I have been a developer of buildings before and I had backup generators twice this size. I had pumps put in that electricians put

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in and have those buildings back up and running in less than 24-hours. Now, I understand that this whole area is under a lot of stress. There’s a shortage of contractors, there’s a shortage of generators and there’s a shortage of pumps and I get that, but I also know that this isn’t your first rodeo. You guys have been through this before and this is not your only building. You know who these people are, you know where to find them and you can get that stuff trucked in, okay. So that kind of upsets me a little bit, when you give us five days to get out. If you want this building back, I get that, but five days isn’t reasonable, okay. Even as sick as I am, I probably have more resources than most of you in this building and you talk about helping people with this stuff, we appreciate that. As some people have already mentioned, we don’t have money for that and so, I think that is really one of our biggest concerns. No one wants to leave this place. I was offered a place in Sugarland and they are sitting under water and if I wanted to live in Sugarland, I would be there. I understand that you also have limited resources and you only have so many places to send people, I get that and most of the people here understand as well. But that doesn’t help us today. And I’ve been down to the office and I asked some of the questions that you asked us to asked and I get a blank stare. We don’t have the resources to go to some of other these place in just five days or even ten days. So you are getting beat up by us because we are not really getting any of the answers we need. I believe you guys are in this business and you do have resources. You should give us a little more information, even if it’s not helping monetarily. I just get a list and as you heard so far, the list is useless, and that’s not your fault. None of this is placing blame, we are just asking for help and asking for a little communication. You say go down to the office and I’ve been there for hours. Like I said, there has been zero communication and leaving in five days is getting impossible every day. And all I’m getting is these flyers on my door and so I don’t know who to talk to or where to go. I guess that’s all I have to say. Thank you. (The audience clapping) Vice Chair Wilson: George Horan. Mr. George Horan: I have been here for six years and we have seen a lot of floods here and a lot of problems with this building over the years. We put up with a lot here and the first thing I remember is the building outside was painted. And it was a big, big deal because everybody’s lives had been disrupted. We dealt with it because we thought the building was going to be beautiful by the time they get finish with it and it’s going to be nicer. Well, it took months to get this done, but we decided to live through it, get over it and get on with it. The next thing that we had, they came in and they decided the kitchen appliances and the bathroom cabinets weren’t worth anything. So they disrupted the entire building, all 200 apartments there, and took everybody’s kitchen out, including the refrigerator, the stove, the dishwasher, the countertops and everything. Well this was fine and they did it for every apartment in the entire building and not only did they do the kitchens, they did the bathrooms too. Not only did all of that disrupt everybody here, but we put up with it because we thought this was our home, these guys are trying to make it nicer for us, so we said okay we can put up with this and we did. And then all of a sudden, the next thing, they decided to do and when I moved in, there wasn’t such a thing as a sprinkler system or any centralized fire system. We had just some little thing that screwed into the wall and that was it, but it worked out just fine for everybody here. Nobody got killed, and there were no fires, there were no problems and we put up with it. The next thing, they changed the entire sprinkler system and so, all of a sudden now they want to disrupt all of our lives to put in a new sprinkler system, put in a new fire alarm system and a P.A. system so they can tell us when a fire drill is happening. So we said okay, that’s fine because they are trying to help us here. And we put up with it and not only that, but there were two or three other disastrous storms that hit this City and the building flooded. I remember when there was carpet on the first floor, but the rain came several years ago and guess what, it flooded the building again. Then all of a sudden, they decided to take the carpet out on the first floor, which was a good decision and put in the vinyl flooring and it looked nice. So we put up with it and that’s because we decided that they were trying to help us and make the place nicer for us. So we thought hey these are some pretty nice people who are trying to keep us going and make things nice around here. And then, all of a sudden someone decided, well let’s just get rid of all of these old people here. We don’t need them anymore because they haven’t put up with enough grief and so, let’s put them through some more stuff and give them five days’ notice and get their butts out of here and guess what? We can’t go. Half of us don’t have any transportation because my car got flooded on the first floor. I have no car here because this stupid place flooded. It was parked on the first floor where the handicap section is and where I thought it would never flood, but it flooded all the way to right here, up to this floor. Anyhow, we put up with the flood and my car got ruin, but so did a lot of other cars. I had my car towed out of here at my expense. Nobody helped me and nobody cared about anything that happened to my stuff, but I didn’t complain. I pulled my car out and took it to the mechanic and it’s still there and it’s still not running, but I’m going to save enough money to get it fixed because it was paid for and I can’t afford to buy another car. We put up with a lot of things here over the years, many, many times and it has flooded here and we have put up with those things. But we’re not going to put up with this anymore, we can’t do it. I have a lease that goes until next summer and if I wanted to break that lease, guess what? You guys would sue me and ruin what

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little credit that I may have and I wouldn’t be able to get another place anywhere. But we are putting up with it because we are old people and we put up with things and this is what I am thinking you guys think about us also. Hey, they’re just a bunch of old people and they can put up with it. Well, guess what? Senior lives matter. (The audience clapping) We are a bunch of seniors and just because we are not rich, doesn’t mean we don’t matter. Senior people are good people, we are all good Christian people or at least some type of religious people, and we make a difference here and we like it here. I love my place and senior lives matter. And it should matter to you. (The audience clapping) Unidentified female speaker: I have one thing to say. When we came to these apartments and they showed us our apartment and we saw how beautiful the apartment was. I was going out my door to get my paper, I spilled a little coffee on the wall so I started cleaning it. As time went on, it was powdered paint and we get dirty spots all over the whole apartment. I was embarrassed to invite family over because I didn’t want them to see it. Then a lot of things were breaking in the apartment and the office got attitudes saying we broke this and we broke that. We put up with roaches and bedbugs. They would come spray in the kitchen and in the bathroom, but the roaches are still running around. And we put up with this and I have been telling my mother, I don’t want to stay here anymore because it’s not healthy, but she likes it here so I said okay I will stay with you. The thing is they raised our rent. Why would they raise our rent when they knew something was wrong with the building, but they raised our rent? Two bedrooms with all of the roaches and bedbugs and everything is broken, was $901 and now it’s $955. Who has got that kind of money? Just because we get social security checks, but there might be a car involved, insurance involved and medical involved. We might have $300 to $400 left. And so, what I’m saying, I’m hoping that you will tell us the truth and I hope you are going to help us because God doesn’t like ugly. Commissioner Horan: I want to thank everyone for coming to speak. We understand totally everyone’s frustration and anger in some cases, and we fully sympathize with your situation. I want you all to know this Board is totally committed on your behalf in making this relocation as easy as possible. All the promises and statements that Secretary Gunsolley made in the beginning on how we are going to deal with this, I want to ensure you that this Board is behind you and we will uphold those promises. The other thing that I would like to say is that this is not easy for us as well. We don’t choose to relocate the residents here, that’s the last thing in the world we wanted to do. It’s got to be very expensive for the Housing Authority to pull this off. We are going to have to pay moving expenses to remodel and rehabbing this project is going to be enormous, but it’s going to be a better project when we finish. I wish the flood hadn’t happened and we didn’t have to do this, but it’s just the reality and for your safety, this needs to happen. We don’t want to do it because we don’t want to spend the money. There were several people who implied that there was no empathy from the Board and accusations made directly to Secretary Gunsolley that he doesn’t have enough empathy and that’s the last thing in the world. It’s been the history of the Board to provide affordable, safe and low-income housing to all of our residents and we are going to do the right thing. So thank you again for your comments. Sir will you come and make your comments. Mr. Ben Clarke: I lived here for seven years and seven years ago, I watched the City of Houston walk down this street and installed suck cups that would drain this neighborhood behind us. When I saw this going on I said why don’t you put this building on that dedicated line that connects to the hospital and we will always have power and so, they said fine and they did. So whoever is telling you that we are going to lose power, it’s because you turned power off. You turned the power off and not the City. Vice Chair Wilson stated we will now move into New Business. NEW BUSINESS Resolution No. 2914 – Approval of Loan to V.J. Memorial Corporation (“VJM”) for Moving Expenses for 2100 Memorial Secretary Gunsolley stated Resolution No. 2914 authorizes the Houston Housing Authority to loan $250,000, without interest, to V.J. Memorial Corporation for the purpose of addressing moving expenses at 2100 Memorial arising from Hurricane Harvey. Vice Chair Wilson asked for any questions, concerns or comments regarding Resolution No. 2914. Vice Chair Wilson motion to approve Resolution No. 2914.

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Commissioner Horan moved to approve Resolution No. 2914. Commissioner Kirkendoll seconded the motion. Resolution No. 2914 passed. Vice Chair Wilson stated the HHA Board Commissioners will forego Executive Session. ADJOURNMENT Vice Chair Wilson asked for a motion to adjourn the meeting. Commissioner Horan moved to adjourn. Commissioner Kirkendoll seconded. The meeting adjourned at 5:46 p.m.

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2640 Fountain View Drive ■ Houston, Texas 77057 ■ 713.260.0500 P ■ 713.260.0547 TTY ■ www.housingforhouston.com

MINUTES OF THE HOUSTON HOUSING AUTHORITY BOARD OF COMMISSIONERS MEETING

TUESDAY, OCTOBER 17, 2017

A meeting of the Board of Commissioners (“Board”) of the Houston HHA (“HHA”) was held on Tuesday, October 17, 2017, at Lyerly, 75 Lyerly, Houston, Texas 77022. Chair Snowden called the meeting to order at 3:01 p.m. and offered the use of an interpreter or translator to any in attendance. Secretary Gunsolley called roll and declared a quorum present. Present: LaRence Snowden, Chair Phillis Wilson, Vice Chair

Shondra E. Wygal, Commissioner Kristy Kirkendoll, Commissioner David Enrique Ruiz, Commissioner Tory Gunsolley, Secretary

Absent: Tim Horan, Commissioner APPROVAL OF MINUTES Chair Snowden called for discussion or approval of the September 9, 2017, Special Board of Commissioners meeting minutes. He remarked he always has to inject that his reader and editor of the meeting minutes is no longer with us on the Board just in case she goes back and reviews the minutes. Secretary Gunsolley stated there were a couple of changes and a revised copy was distributed to the Commissioners. Commissioner Ruiz moved to adopt the September 9, 2017 Special Board of Commissioners meeting minutes. Vice Chair Wilson seconded the motion. The minutes passed unanimously. Chair Snowden called for discussion or approval of the September 26, 2017, Board of Commissioners meeting minutes. Commissioner Ruiz moved to adopt the September 26, 2017 Board of Commissioners meeting minutes. Commissioner Kirkendoll seconded the motion. The minutes passed unanimously. Chair Snowden offered the use of an interpreter or translator to any in attendance. Chair Snowden asked Secretary Gunsolley if there is a reason why the Board doesn’t have the minutes from the Special HHA Board of Commissioners meeting from September 21, 2017. Secretary Gunsolley replied we are still working on them.

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Chair Snowden remarked he wants to let everyone know that we did have another Special HHA Board of Commissioners meeting at 2100 Memorial on September 21, 2017 and those minutes will be included in the Board Packet at the next meeting. PRESIDENT’S REPORT Secretary Gunsolley stated he would like to start off with some good news. HHA received our shortfall funding from the U.S. Department of Housing & Urban Development (HUD), a little over $8,550,000.00 for the voucher program and it will be very helpful in closing the gap. If there is still a gap, in December, there will be additional money awarded. But at this time HUD is hopeful that it closed the majority of the shortfall. He explained HHA is still under the shortfall measures to reduced that gap and it will be in effect until at least the end of the year. Secretary Gunsolley indicated the voucher department also has been very busy issuing a lot of vouchers. As a result of Hurricane Harvey, HHA has issued over three hundred sixty (360) vouchers to the four hundred (400) families that were identified as unlivable emergency fail units. Additionally, the voucher department has been issuing vouchers at 2100 Memorial to the voucher families that were there and this past week, we started issuing vouchers to families at Clayton Homes. He said then this week at Forest Green, through an innovative partnership with the Oklahoma City Housing Authority (OCHA), who is essentially lending us vouchers, we began to distribute eligibility packets to those families and hopefully, we will be issuing them voucher just as soon as OCHA puts them on their waiting list, issue the voucher and then ports the voucher to HHA to be able to reissue the voucher to the family here in Houston. Secretary Gunsolley remarked that quite a bit is happening this month relating to vouchers and the HHA now has a firmer assessment of the damage to our portfolio. There are a total of nine hundred and fifty-three (953) units that were damaged during the storm, which is about 16% of our portfolio. And of that, about five hundred forty-three (543) units were flooded or had flood related damage and four hundred thirty-two (432) units had roof or window leaks. So we have been busy working on all of these things. Secretary Gunsolley continued, stating this past week, HHA had its exploratory call with the Federal Emergency Management Agency (FEMA), which is the start of the process for the public assistance, and we will be working through that process with FEMA in the next several weeks. We have a second call, which is the scope call, and we have a lot of work to do in the meantime in uploading a lot of information into FEMA’s system. So staff will be working on that and he will keep the Board apprised on how that process is going. Lastly, Secretary Gunsolley shared the Texas Municipal League (TML) meeting was in Houston for their annual conference and he was invited to speak on a panel on homelessness. He had a lot of good questions from a lot of other municipalities in Texas who are also struggling with homelessness in their communities and hoping to learn something from us in Houston. Secretary Gunsolley stated this concludes his President’s Report and he’s open for questions. Chair Snowden stated he would like more details, and maybe it’s something that the Board will discuss in Executive Session, on 2100 Memorial, Clayton Homes and Forest Green if Secretary Gunsolley has this information. Secretary Gunsolley indicated currently, 2100 Memorial has one hundred-thirty-one (131) vacant units, twenty-nine (29) units are pending move outs, these residents have secured alternative housing, but the move hasn’t happened yet. Fifteen (15) units haven’t secured housing yet and we are working with them on trying to find suitable housing options. And lastly, there are a group of twenty-two (22) people who are not looking for alternative housing and are continuing to protest the closing of the building. He said in Executive Session, we can talk about the lawsuit. Secretary Gunsolley specified at Forest Green, there are eight-four (84) households that need to be relocated and that process has just started. HHA is distributing eligibility packets. At Clayton Homes, eighty-eight (88) households out of the one hundred twelve (112) attended the voucher briefing and were issued a voucher and twenty-five (25) of them already submitted vacant notices and of those, most of them are self-movers who were already moving out on their own. So, we’re starting to make progress there, but again, it has just started.

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Chair Snowden said he will follow up with Secretary Gunsolley on the details of how we are handling the Clayton Homes moves as well as the 2100 Memorial moves and all of the other moves. He wants to make sure that we are handling them with the care that we should be. Chair Snowden asked for any further questions, concerns or comments regarding the President’s Report. PUBLIC COMMENTS Ms. Estell Punch, of Lyerly, apartment #104, addressed the Board with concerns about problems with her telephone. Ms. Punch complained since HHA has remodeled the building, she has been having trouble with her telephone and she has witnesses to this. She said all of the previous property managers at Lyerly knew about her telephone, but are long gone because HHA is known for transferring property managers. She added she is here today because she is tired of complaining about her telephone and she wants HHA to do something about it. Ms. Punch indicated the problem is not on the inside of the apartment because she has had several companies come to fix it and was told the problem is on the outside because she is not getting a good signal. She remarked she would appreciate the Board’s help very much. Secretary Gunsolley asked Ms. Punch if this is her cell phone. Ms. Punch answered it’s her home phone. Secretary Gunsolley stated we can first start with the property management company (PMC) to handle this issue. Chair Snowden told Ms. Punch after the meeting, he is going to personally take her to the property manager so that she and he can have a conversation with the manager to make sure that this matter gets taken care of. Because he wants to call her and get a good signal. Ms. Punch thanked Chair Snowden. Ms. Susie Rios, of Lyerly, apartment #507, addressed the Board with concerns about the traffic at the intersection of Airline Drive and Lyerly Street near the building. Ms. Rios said she has lived at Lyerly for twenty (20) years and residents have been going to Fiesta grocery store either walking, driving scooters or in wheelchairs , and they have trouble crossing the street on Airline Drive. She asked if it is possible to get a traffic light at the intersection of Airline Drive and Lyerly Street. Ms. Rios said if not, what can residents do about it because there are a lot of accidents that happen at this intersection. Secretary Gunsolley replied this is something that the HHA can ask the City of Houston to take a look at because HHA doesn’t control the traffic lights, but we can certainly inquire. Chair Snowden told Ms. Rios HHA will inquire with the City if they could put a traffic light at this intersection. He said HHA will report back to her sometime before next month’s meeting on what outcomes we have. Ms. Rios thanked Chair Snowden. Secretary Gunsolley stated there is a traffic light on either end of the street so he thinks the City will not vote favorably on it, but he will certainly ask. He added he agrees that we should try to make it safe for residents, but he is trying to set expectations that the City’s answer maybe there is a traffic light just down the block. Chair Snowden asked Secretary Gunsolley if there is a shuttle at this facility. Secretary Gunsolley replied no. Chair Snowden remarked the PMC at this property location is J. Allen Management and he will have a conversation with them after the meeting. Mr. Clifford Haynes, of Lyerly, apartment #501, addressed the Board with concerns about the recent suicide at Lyerly. Mr. Haynes stated residents felt there could have been some prevention and maybe a remedy to keep this type of thing from happening again. He suggested medical personnel should come to Lyerly to interview patients and providers to patients

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to try to get an idea of how they both are doing. Mr. Haynes remarked he just wants a remedy or solution to this issue to prevent this from happening again. Secretary Gunsolley stated HHA is actively looking at installing stops in the windows so that the windows can’t be fully opened. We need the permission of the Fire Marshal to do that and we are also looking to have special screens put in where firefighters will still have access if they need to get in and get out. So these are two other solutions HHA is looking at as well. Chair Snowden remarked he thinks Mr. Haynes is talking about counseling services that could or should be done. So maybe this is something we can look at too. He thinks Mr. Haynes was angling in that direction, so he will discuss this with J. Allen Management too. Ms. Shari Quattlebaum, of Lyerly, apartment #420, addressed the Board with concerns about getting more security cameras in the hallways, residents dropping garbage in the hallways, roaches and bedbugs, conducting fire drills and doing wellness checks at Lyerly. Ms. Quattlebaum asked why Lyerly can’t have security cameras placed in all of the hallways on every floor. She stated there are a lot of people who take their garbage and just drop it in the hallways. Residents also drag their garbage in the hallway and on yesterday, she had to mop up juice from the trash in the hallway. She indicated there are a lot of things that happen in the hallways and if it was caught on camera, it would be stopped. Ms. Quattlebaum continued, stating people are spitting in the hallways and on last week when she was getting on the elevator, a resident told her to watch her step because someone spilled water. She indicated when she looked down, it was a big glob of spit. She complained there are people peeing in the hallways, elevators and a couple of weeks ago, someone peed in the community room. Ms. Quattlebaum said she doesn’t mean to be rude, but there are a lot of “slubby” people at Lyerly. She said there are also people who care about their apartments and the home that they live in. She stated people tell her that this is an invasion of privacy, but she feels the hallways don’t belong to the residents to do this because residents don’t pay rent for the hallways, they pay rent for their apartments. Ms. Quattlebaum also complained about the roaches. She said she keeps a clean house, but she is fighting roaches consistently. She has gotten bedbugs three (3) times and the manager told her she is bringing the bedbugs in. She explained she doesn’t have any visitors from the outside other than her caregiver and her daughter and she gave her daughter bedbugs and it cost her daughter $1,500.00 to get rid of them. Ms. Quattlebaum stated something needs to be done about the bedbugs and residents need to be inspected mandatory whether they need it or not. She indicated when people come to Lyerly to live, this is in the contract and if they don’t like it, then they shouldn’t live here. But something needs to be done because these are nice apartments. Ms. Quattlebaum continued, stating a couple of residents would like the fire alarms tested twice a year and fire drills twice a year so that residents know where to go and what to do in case of a fire. She added maybe flyers can be put out a day before the fire drill happens. She indicated residents should let the fire captain and the management office know who didn’t come out of their apartments during the fire drill because it should be mandatory that residents come out of their apartments and downstairs. Ms. Quattlebaum also said there needs to be someone conducting wellness checks on each floor because last year, Lyerly had a lot of deaths and they found a lot of residents dead in their apartments. She explained it wouldn’t take long to do these wellness checks and she doesn’t mind doing it on her floor just to see if residents are doing okay. She said there should be a captain on each floor that residents can report if everyone is doing okay. Lastly, Ms. Quattlebaum complained the washers and dryers need to be replaced and the air conditioner in the hallway on the 4th floor near the elevator hasn’t been working in over a year. She also complained the elevators in the building don’t always work and when it’s summertime and you are walking downstairs, it gets hot. Chair Snowden thanked Ms. Quattlebaum for her comments. He said he appreciates them and he has identified some areas that HHA will discuss with the property manager to make sure they are looking at these issues and report back to on the solutions. Chair Snowden remarked he appreciates Ms. Quattlebaum’s attention to Lyerly and wanting this property to be as good as it should be for all people. It’s going to take this type of community living and community involvement from all to make sure that we are keeping our surrounding clean. And if you see people who are doing things they shouldn’t, residents need to report it. He said he wishes the room was totally filled with all of the residents so that he could say this one time that everyone needs to be taking some special attention to their living surroundings and other public spaces in this building. So thank you so much.

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Ms. Nellie Johnson, of Lyerly, apartment #532, addressed the Board with concerns about the air conditioners in hallways and getting reflectors in the hallways. Ms. Johnson said she wants to elaborate on what Ms. Quattlebaum said about the air conditioners. She indicated residents are turning off the air conditioners and opening up the windows, but it doesn’t help the situation. She also said in regards to having security cameras on each floor, it would also be a good idea to have reflectors in each corner that you walk around. This way if a person in a wheelchair is coming from around the corner you wouldn’t collude because you can see them coming from the reflectors. Chair Snowden thanked Ms. Johnson for her comments. Ms. Lovie Thomas, of Lyerly, apartment #512, addressed the Board with concerns about the entrance door to her right. Ms. Thomas said as an individual who has to use a walker when she has packages to carry it is hard and difficult for her to come through the entrance door. She said she is hoping that something can be done so it’s not so difficult for a person to try to come in the door with a walker or with any other handicap. She indicated residents have keys to open the door, but it’s difficult to. She asked if the HHA could consider having air-conditioned elevators because it gets really hot in them especially when you are coming from outside. Ms. Thomas also said she wants to “amen” Ms. Quattlebaum who spoke about the bedbug problem. She asked if Houston has always been bombarded with bedbugs because she hasn’t lived long. She wants to know if there is anything that residents can do in their apartments to help this situation. Ms. Thomas stated she is somewhat of a germophobe and she and her provider do not walk in her apartment with their shoes on. She indicated when the maintenance men go from apartment to apartment fixing things and they go to someone’s apartment who has bedbugs and the bedbugs get on their clothes, when they come to your apartment, the bedbugs can be transferred that way. She said she is wondering what the solution to this problem is because she has never seen bedbugs until she moved into Lyerly, but she appreciates having an apartment here. Chair Snowden thanked Ms. Thomas for her comments. Mr. Ertha Stacey, of Lyerly, apartment #524, stated the reason he wanted to speak last is because a lot of the residents at Lyerly aren’t able to attend many of the meetings held at the other locations and so, he wanted to give them the opportunity to address the issues they are concerned about at Lyerly. Mr. Stacey said the residents who spoke today addressed a lot of the issues so he is not going to readdress them. He said, first of all, he wants to let Mr. George Griffin know that the residents at Lyerly appreciate what he and his staff have done and getting Dr. Jackson to come speak to residents. He added he also wants to thank Ms. Renee Lewis for her help in getting Dr. Jackson as well because she did a marvelous job so he appreciates it. Lastly, Mr. Stacey thanked Ms. Gwen Ware, the property manager. He remarked the residents at Lyerly could not have a better manager than what they have now (Applause). He said the residents appreciate Ms. Ware for all the things that she has done, is doing and going to do for the residents at Lyerly. He indicated that she works sometimes six (6) days a week and twelve (12) to thirteen (13) hour days and so, residents appreciate Ms. Ware and he thanks her. Chair Snowden thanked Mr. Stacey for his remarks. NEW BUSINESS Resolution No. 2920 – Implementation of Revised Utility Allowances for use in applicable Housing Choice Voucher Programs Secretary Gunsolley stated every year HHA takes a look at the utility allowances and if the utility rates have changed by 10% or more, we are required to publish new schedules and that is the case for this year. The utility allowances are increasing by approximately 6% to 9% in the various programs based on apartment size and utilities. Chair Snowden asked for any questions, concerns or comments regarding Resolution No. 2920. Chair Snowden asked for a motion to approve Resolution No. 2920. Commissioner Wygal moved to approve Resolution No. 2920. Commissioner Ruiz seconded the motion. Resolution No. 2920 passed unanimously.

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Resolution No. 2921 – Negotiate and Execute an Interlocal Agreement with Harris County Community Services Department Secretary Gunsolley stated Harris County Community Services Department (HCCSD) has been interested in trying to solve a problem at the Northline Single Room Occupancy (SRO) for quite some time. They had started the process in 2012 and made an offer to purchase the property and the plan was, they were going to build a replacement property to be able to move people from Northline SRO to this other property using disaster recovery money. And much like HHA has experience challenges with the disaster recovery money and reconciliation agreement, HCCSD has had a variety of challenges in getting this property built. Hurricane Harvey hit and it had a big impact on the building and so the Commissioners’ Court and the County decided that they just want to go ahead and purchase the property and provide for the relocation of the existing tenants and so, they have asked the HHA to administer that temporary rental assistance program. Secretary Gunsolley indicated HCCSD will be providing HHA funding in the amount of $2.1 million to provide that assistance to the tenants of Northline SRO and there is a copy of the agreement in the Board’s Packet. The County’s attorney just got back with us with some other edits, so if the Board wants to see the final version, he is happy to distribute that. We’ll be covering our cost to help out these tenants as they relocate from the Northline SRO. Chair Snowden asked for any questions, concerns or comments regarding Resolution No. 2921. Chair Snowden asked how this impacts our existing residents who were possibly displaced by Hurricane Harvey. Secretary Gunsolley responded it doesn’t impact them at all. This is a new source of funding the County is making available to HHA to take of clients that they want to buy the property of. Commissioner Ruiz asked if this agreement will be renewable for an additional year at the end of October 31, 2018. Secretary Gunsolley replied in the affirmative. He stated it is contemplated that it could be renewed or if it is a voucher situation, we can absorb them into our voucher program. Commissioner Ruiz further asked if it is their plan to build something to replace that structure. Secretary Gunsolley responded HCCSD has been building something, but it’s not ready yet. And so, they are looking at this as a better relocation option and some of the tenants might eventually go into the new building, otherwise, this building will be built for others who need permanent supportive housing. Chair Snowden indicated he needs some clarity. He asked if the one hundred twenty (120) residents, who are coming from this SRO, are getting permanent relocation vouchers. Secretary Gunsolley answered no. He explained they are getting temporary rental assistance from the County and HHA is administering the program. Chair Snowden asked so HHA is just acting as the administrator. Secretary Gunsolley responded that is correct. Chair Snowden remarked going back to his original question, he wants to make sure that these tenants are not getting something that someone is already in line for. Secretary Gunsolley stated no. He indicated HCCSD is paying for the case manager, the inspections and rent reasonableness and so, they are paying HHA to administer their money to essentially run a “voucher-like” program. Chair Snowden asked in addition to this one hundred twenty (120) residents, there may be more residents that HCCSD wants to run through this program. Secretary Gunsolley replied no.

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Chair Snowden further asked why would this program need to go pass the October 31, 2018 deadline. Secretary Gunsolley replied if tenants still required assistance, there would need to be further assistance past the October 31, 2018 deadline. Chair Snowden asked for any further questions, concerns or comments regarding Resolution No. 2921. Chair Snowden asked for a motion to approve Resolution No. 2921. Commissioner Ruiz moved to approve Resolution No. 2921. Commissioner Wygal seconded the motion. Resolution No. 2921 passed unanimously. Resolution No. 2922 – Change Order #1 for Public Relations Services Secretary Gunsolley stated because of Hurricane Harvey, HHA has been using media a lot more than what we had anticipated and we are spending down the contract faster than what we anticipated and had budgeted for. So, he is looking for a one-time increase to give HHA a cushion for the balance of the contract year ending in January 2018. He may not need the entire additional $75,000.00, but he doesn’t know how much of the media pressure is going to relax or if it’s going to continue. Secretary Gunsolley said he has found that Etched Communication has provided us an invaluable service particularly with some of the negative stories that are out there and we need to be doing everything we can to try to give our side of the story. Chair Snowden commended the work of Etched Communication. He remarked he always like to go back to his first days of coming onto the Board where this was an area that he was passionate about and wanted to make sure that if HHA just got our story out that it would be a better day for us. And he sees some of that happening even now so he wants to commend Etched Communications on the work that they are doing. Chair Snowden said he knows the Board is very conservative on our work and the cost of it, but he thinks this is well worth it and he’s hoping that we will be able to get more value out of it in the future. He thanked Etched Communications. Chair Snowden asked for any questions, concerns or comments regarding Resolution No. 2922. Commissioner Ruiz inquired in regards to the amount, Secretary Gunsolley mentioned that he may not need the entire additional $75,000.00. He asked what does he think would be a reasonable amount? Secretary Gunsolley responded he thinks the $75,000.00 gives him plenty of cushion and it allows him to be reactive to the stories that are evolving, but it allows him to be proactive to pitching other stories. He thinks a lower amount will also be manageable, but it’s not that different. To be safe, he would probably say $125,000.00, but it’s dependent on how many more media requests HHA continues to get and they keep coming in. But Etched Communications bills HHA on an hourly basis with very detailed invoices so we know what we are paying for and we can provide an accounting of that. Chair Snowden asked for any further questions, concerns or comments regarding Resolution No. 2922. Chair Snowden asked for a motion to approve Resolution No. 2922. Commissioner Wygal moved to approve Resolution No. 2922. Vice Chair Wilson seconded the motion. Resolution No. 2922 passed unanimously. Resolution No. 2923 – Lease Space at Cuney Homes Resource Center Secretary Gunsolley stated HHA has been approached by Generation One, which is a private school with about forty-five (45) children, and they have lost their lease and have to be off their current premises by the end of November. He had met with them and showed them the space that’s currently being used with Jobs Plus and Generation One indicated they thought this would be a good fit and so, he told them that he has to do a public process. So, HHA put out a Request for Information (RFI) and Generation One was the only one to respond to the RFI. Secretary Gunsolley indicated what we would like to do is to be able to lease Generation One space for a shorter term and not a long-term ten (10) year lease. He said Generation One has purchased a property and are preparing to build a new building so they would probably need this space for two (2) or three (3) years. Generation One serves residents of Cuney Homes and they are looking to expand

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the number of students from Cuney Homes in their classes. He received good feedback from some of the partners that he has talked to and they are providing a service to the community as well as being respected in the community. We have not negotiated a specific rate at this point, but this resolution would authorize him to negotiate and at a minimal, he is looking to cover our cost and if possible, also generate some additional revenue. Secretary Gunsolley explained Jobs Plus has had a move. At the beginning of Jobs Plus, we were focused on doing a lot of the training and now, we’ve reduced the number of training classes because we saw that the same people were taking training after training, but were not going out getting jobs. So we’re really focused now on employment and finding someone a job rather than sending them to more classes. Most of the space was used to conduct training in the large classrooms and so, this is the space that Generation One is interested in leasing. Secretary Gunsolley concluded Generation One will not be using all of the space so we will be keeping the Food Bank and some of the administration space. The Jobs Plus staff have told him that they feel they will be able to operate the program in other spaces at Cuney Homes. Chair Snowden remarked he did not receive the RFI when it came out and he would like to make sure going forward when RFIs are posted that he receives a copy. He said if HHA is soliciting this type of work, he wants the details. He knows we have had discussions about that space at Cuney Homes because of some of the previous contracts and relationships that we have had, even with Texas Southern University (TSU). He indicated he is hoping that our HUD officials are aware of this before we move forward. Chair Snowden stated his other concerns are about the Jobs Plus Program. He noticed in the memorandum and support documents there were some statements about individuals or the parents of the 45 students that they’re presently working with being able to utilize the services of the Jobs Plus Program. He wants some clarification on this because his understanding from these statements from his reading is, “both parties agreed that the availability of on-site employment services would be an added-value for parents/caretakers whose children enrolled in the academy.” He stated if he is correct, when this grant was written, it was specific to only Cuney Homes. And so, if we have not already gone out to our other public housing properties and he is looking at Ms. Rivers and he wants to have a conversation with her afterwards, to make sure that we are not going to be providing services to an outside source that if we could provide it to other people at Cuney Homes that some of our other public housing properties have that right to come in and utilize it. Chair Snowden continued, stating he also saw that this was a Christian non-profit and he knows we have a very large Muslim population at Cuney Homes and so, he wants to make sure as we go forward that it doesn’t hinder those families from being a part of the possible resources if we do this program. He stated he is brainstorming right now because he wants to make all of his thoughts about this public. He wants to make sure there is a clear understanding that this is a public housing facility and if these individuals are going to be on the property, the resources need to be equally provided to all residents without any discriminatory means. Chair Snowden indicated he wants to be engaged, but he recognizes that Secretary Gunsolley will be negotiating it, but he wants to make sure that there is some gain in it for the Houston Housing Authority. Chair Snowden said he doesn’t know how the Board wants to carry out the resolution and approve it, but he wants a clear understanding before HHA moves into final negotiation and entering into a contract with Generation One. He said he did his research on Generation One and as he was reading through the packet, he thinks Generation One has a very qualified staff and he noted that. But he wants to make sure he will not have to call Ms. Harrison to do more public relations (PR) management with some of our tenants. Secretary Gunsolley stated he thinks the resolution could stand as it is written. But with the understanding that before anything is signed, he will make sure to keep Chair Snowden in the loop. Chair Snowden remarked he is okay with that. He asked for any further questions, concerns or comments regarding Resolution No. 2923. Commissioner Ruiz remarked Generation One is a private school, but it is opened up for anyone who wishes to pay. He asked Secretary Gunsolley if he knows what the fees are. Secretary Gunsolley replied he doesn’t know the details of the fees. Chair Snowden asked if there is a representative from Generation One in attendance.

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Secretary Gunsolley stated he doesn’t think a representative is here. Commissioner Wygal asked if there is any profit made from this program, does it go into Cuney Homes. Secretary Gunsolley replied in the affirmative. He stated any excess revenue stays with the property, but HHA doesn’t generate any profits. Chair Snowden asked for any other questions, concerns or comments regarding Resolution No. 2923. Chair Snowden asked for a motion to approve Resolution No. 2923 to include the discussion points that have been made. Commissioner Wygal moved to approve Resolution No. 2923. Vice Chair Wilson seconded the motion. Resolution No. 2923 passed unanimously. Resolution No. 2924 – Increase not to exceed amount for Architectural/Engineering and Construction Services for Capital Improvement Projects Secretary Gunsolley stated in December 2015, the Board had passed a resolution shortlisting these three (3) firms for any work in construction services and we have almost exhausted the $300,000 upset limit with the amount A/E services and construction services that are needed. HHA has a substantial number of projects that we need these services for to repair the property. So we’re looking to increase the upset limit to $600,000 to be able to accommodate the damage from Hurricane Harvey and use the A/E services to draw up scopes and do the construction services. Secretary Gunsolley said it’s not in the memorandum, but just to refresh the Board’s memory, AT/3 Plus RDC Architects are both MBE architects and they are the highest scoring firm. Chair Snowden asked for any questions, concerns or comments regarding Resolution No. 2924. Commissioner Wygal asked Secretary Gunsolley to repeat his last remarks because she didn’t hear them. Secretary Gunsolley stated the number one ranked firm is an MBE firm. Chair Snowden asked if this means that other architect firms would not be included or able to do any of the Hurricane Harvey scoping work. Secretary Gunsolley replied the initial scoping work for the repairs would remain with these three (3) firms. He said if we contemplated larger scale work, like new buildings, we might choose to go back out. This extra $300,000 wouldn’t be enough to do some of those major scopes of work. Chair Snowden further asked if there was a Qualifications-Based Selection (QBS) put out there, what that would entail. Secretary Gunsolley responded HHA just put out a QBS for the affiliate entities for additional architecture services. Chair Snowden inquired if the QBS would be something separate from this resolution. He asked if Secretary Gunsolley could outline for him what would be the scope of work that these firms would be handling. Secretary Gunsolley explained these firms would develop a scope of work like at Forest Green. They would go into the units and say this is what needs to be done and then, draw it out so HHA can bid out that repair work. The repair work at Allen Parkway Village (APV), a number of the roofs repairs would require extra services. They also have independent cost estimates, drawing specifications, construction inspections and manage the draw-down and payment process to ensure the contractors are following the scope. Chair Snowden remarked the reason for his questions and comments is because he sees Hurricane Harvey as being something new and the work that will be coming from this is somewhat unexpected. He wants to go back and look at the December 2015 resolution and see what’s included so when he goes out in public and people are asking him questions, he can respond to them that this work is being included with something that was already existing. He said he wants to able to respond properly to the public.

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Secretary Gunsolley stated it’s the same exact scope of work and it is limited to only public housing properties. If there are major new projects, HHA would have to bid this separately. Chair Snowden remarked okay. Chair Snowden asked for a motion to approve Resolution No. 2924. Commissioner Ruiz moved to approve Resolution No. 2924. Commissioner Kirkendoll seconded the motion. Resolution No. 2924 passed unanimously. RENTAL ASSISTANCE DEMONSTRATION (RAD) PROGRAM DISCUSSION Secretary Gunsolley stated at the last meeting, he had distributed the RAD Summary Report and so, he wants to be able to have a discussion with the Board about some its findings and recommendations. And he wants to be able to answer their questions, but also be able to have a discussion about RAD. The deadline to submit our Commitment to enter into a Housing Assistance Payment (CHAP), which is the contract, is October 23, 2017. Obviously, this is not going to happen and we have submitted a request for an extension. We have been told by HUD the extension is in the works for housing authorities that were impacted by the hurricanes and wildfires. And so, HHA will probably get an extension, but as of today, we don’t have an extension so we thought it would be a good opportunity to start the conversation on RAD. He has asked Brian Gage, HHA’s Senior Policy Advisor, to lead the discussion and then, we can answer the Board’s questions and have a discussion about it. Secretary Gunsolley explained RAD essentially allows the housing authority to convert property from public housing to a form of Section 8 property based assistance program, and there are some nuances to how that’s done. But essentially, it lets us lock in our subsidy for the next twenty (20) years, as opposed to in the Public Housing Program, where every year we are subject to the whelm of appropriators and Congress. And lately, the appropriation has continued to get smaller for Public Housing. Secretary Gunsolley indicated the report states that HHA has a $67 million backlog of capital work and HHA currently gets about $4.7 million each year of capital money. It would take HHA about fourteen (14) years to address all of those needs and in the meantime, new needs will develop. And so, RAD is one way of trying to get ahead of that backlog and address those issues. He stated HHA had only been invited to submit a little over six hundred (600) units so we don’t have the option to do the entire portfolio like it’s been done in El Paso and Baltimore. There are so many ways that we can pursue a RAD conversion, and one option is just a straight conversion with no additional financing. This is where essentially one day the building is Public Housing and you do a lot of paperwork work with HUD, flip a switch and the next day, it’s a RAD building. Secretary Gunsolley continued, stating the analysis shows for HHA to do this at all of our properties, it would require an investor, either from HHA or from the City of Houston to be able to make those properties self-sufficient, which indicates that our subsidy levels are too low and they are not self-abstaining if you just flipped a switch. He added the other two options are the 4% tax credit program and the 9% tax credit program. The 9% tax credit program is a more robust program and would generate cash flow and generate a bigger amount of leverage for these properties. He said a 4% tax credit program may require an investor depending on the needs of the property and in some cases, substantial investment and in other cases, a minor investment. He explained RAD is not going to answer any of our Hurricane Harvey challenges. RAD using the 9% tax credit program can’t solve the capital needs of Cuney Homes, Irvinton Village, Clayton Homes and Kelly Village. He said the capital needs at these properties are too great to leverage RAD by itself. Secretary Gunsolley remarked he will pause here and turn it over to Mr. Gage. Brian Gage, of HHA, stated if the Board remembers, they meet with the RAD consultants a few months ago and talked to them about their visit to the Houston Housing Authority sites and this is their work product. It’s actually the Executive Summary of their work product and there are about another 200 pages of attachments containing all kinds of data the HHA provided to the consultants. And so, they crunched numbers on financing and determined what types of deals the HHA could put together. Essentially, their recommendations come in the third section of this summary, which indicates what they recommend if HHA moves forward with the RAD conversion. Mr. Gage explained the consultants looked at what’s the loan payment group, what’s secondary and what’s mid-range and then, what are our long-term ones. Their recommendations were first, HHA should look at properties where there is an easy conversion. He indicated either straight conversion where there is very little work to do or we could take advance

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of the 4% tax credits and do a moderate rehabilitation of some of these projects and bring them up to current date preparedness. The properties that the consultants listed in the summary are the ones that are about twenty (20) years old. So basically, the 4th Ward properties, the ones that where a part of HHA’s 1999 HOPE VI Grant, like Allen Parkway Village, Historic Oaks of Allen Parkway, Victory Place and Historic Rental Initiative (HRI). He noted geographically, these properties are all next to one another. Their recommendation was to take those properties as our first six hundred (600) and possibly go forward with the 4% tax credit deal or straight conversion. Mr. Gage said the benefit in the 4% tax credit deal is HHA already made some substantial investments in the pitched roofs and in the Energy Services Company (ESCo) improvements of about $4 million to $6 million. The 4% tax credit program will allow us to reach back and incorporate those capital improvements in that and get tax credits for those retroactively. So our window is really short if HHA wants to do this because we have just finished those projects. Mr. Gage continued, stating in addition, it’s in a difficult to develop area so there is a tax credit bonus you get for going into those areas. The consultants have recommended that as the first step and as Secretary Gunsolley mentioned earlier, there are a few weaknesses that the consultants identified in the summary report that HHA has to work on if we are going to go forward with RAD seriously. One of those weaknesses is our Physical Needs Assessment (PNA) that HHA did two (2) years ago, in the summer of 2015 and it’s outdated so we would need to update it and incorporate all of the new improvements that HHA put into the properties, as well as, create a new accumulated capital backlog of the work that has happened at those properties. So, we would have to revisit this with the consultants. The numbers and projections that the consultants put in the report are based solely on the 2015 projection and not updated with any of the capital improvements we have done today. So that would switch the numbers a little, but if HHA decides to go forward with pursuing RAD, we can work with the architects to update that PNA. Mr. Gage shared the second thing is, over the last few years, HUD has threatened HHA relative to our operating reserves and has put out there that they might offset or recapture our reserves. So, what we have done over the last couple of years is tried to spend down the reserves by improving the property and increasing maintenance. What this did for the properties is it increased our Real Estate Assessment Center (REAC) Scores and made the properties look really good and well maintained. But on an operating pro forma bases, it appears we have operating losses because we have been dipping into those reserves. So the banks and the investors are not entice to come and look at our properties. If HHA plans to move forward with RAD, we are going to have to make a strategic shift in our budgeting for future years and stick to those budgets and reduce the operating budgets at our properties to show that we actually break even. And show that these properties will work just like a private market property that has income coming in and it can pay its expenses. If we can’t show that the property can pay its expenses, HUD is not going to let us do RAD. So, this is where HHA is sitting at now. Almost all of the properties are showing negative operating because we have been dipping into the reserves and improving the properties. The good part of this is if we go into RAD and get out of Public Housing, the threat to recapture those operating reserves goes away because HUD doesn’t take those reserves away from private companies. We would be treated like a private landowner and not a public entity in the RAD Program so HUD wouldn’t be able to take back our money and we would be less subject to appropriations. The stable source of funding for the last ten (10) years has been through the Section 8 Program because it has always been funded at 100%. The Public Housing Program is always the first program HUD will take money away from, so that’s one of the benefits of getting into the RAD Program. Mr. Gage indicated the in the third phase, the consultants recommended straight conversion at some of the properties that have limited partners once the limited partners leave. So, at Lincoln Park and Oxford Place, when the limited partners exit, at that time the consultants would recommend doing the RAD conversion because now you don’t have the limited partner getting in the way. Secretary Gunsolley interjected provided that HHA is allowed to by HUD. Mr. Gage added this goes for Heatherbrook as well. If the limited partner exits, HHA doesn’t have to worry about the limited partner in the RAD conversion. He stated the third tier is properties, such as Forest Green, Ewing, Lyerly and Bellerive or the “forty (40) year old properties.” The consultants’ recommendation was to demolish and reconstruct Ewing at a higher density because it’s a great neighborhood in a great location. Currently, there is a lot of higher density housing in that area being built right now and we could take advantage of the property we own by demolishing it, doing a 9% tax credit deal, building up, increasing density and doubling the number of units that are onsite. Mr. Gage said the consultants recommended more substantial rehabilitation at Lyerly, Bellerive and Forest Green. He indicated Forest Green is in limbo right now and so, it is possible that HHA can move up Forest Green because it’s a higher priority. HHA is going to have to do some substantial work there now or it could be that we just fix it up and it might have to be a straight conversion instead of doing a more substantial rehabilitation. And so, this property is kind of depending on what FEMA

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funds or CDBG funds come in to assist with that. He stated there is definitely a gap and HHA is going to have to contribute some capital funds and we probably will have to contribute if we get CDBG monies to do some of these repairs and we are going to have to tighten up our operating budgets on this upcoming fiscal year if this is the direction HHA wants to go. Mr. Gage concluded he told the consultants, EJP Consulting Group, Praxis Consulting Group and The Bryant Design Group, he would try to answer as many of the Board’s questions that he could since they weren’t able to attend the meeting today. But he would take questions that he couldn’t answer or weren’t answered in the report back to them and then he would follow back up with the Board on those questions. Mr. Gage stated there is a public process where HHA would have to meet with resident and would have to do an amendment. HHA is not sure how long the RAD application extension will be, but it could be sixty (60) days, ninety (90) days or even thirty (30) days and so, we would like to start the public process and meeting with residents as soon as possible to get their feedback, if the Board decides to go forward. Chair Snowden asked for any questions, concerns or comments on the Discussion of the RAD Program. Commissioner Ruiz asked if Table 3 is where it shows all of the RAD recommendations. Mr. Gage replied in the affirmative. He stated those are the recommendations and at the top, the consultants incorporated the eminent domain actions in the analysis of the whole portfolio conversion. But basically, the four categories that they fall into are disposition, moderate rehabilitation, straight conversion and long-term master planning, which is a five to ten-year strategic plan which hasn’t started yet. And so, this is where a lot of housing authorities are with these categories and the most challenging ones are on the back burner and the easier ones are on the front. All of the earlier conversions seem to be feasible and doable, but on the backend, we would need some substantial capital investment, like a partnership with the City on some significant CDBG investment to either rehab or construct property that increase the density and decrease the concentration. But those are long-term strategic programs, listed in categories 3 or 4, to fixed income stream under the RAD Program. Commissioner Ruiz further asked the first invitation is for six hundred (600) units, do we know which 600 units the consultants recommended. Mr. Gage responded the consultants’ recommendation was Allen Parkway Village and Historic Oaks of Allen Parkway, which is five hundred (500) units between those two properties and then, Victory Place, which is one hundred (100) units, and Historic Rental Initiative, which is forty (40) units and interestingly, they add up perfectly to the six hundred and thirty-eight (638) units and they are all geographically located in the 4th Ward. He indicated the consultants’ recommendation on the tax credit program would be to bundle all four properties into a single 4% tax credit allocation, although, at least one of them is competitive for the 9% tax credit program if we decide to go that way. The other consideration we have is in timing with all of the other work that we have at HHA. He explained we are in the middle of rehabbing nine hundred (900) units that were damaged in the storm and this may be something that we could do in-house. We could get a developer to do this work, but we already have EJP Consulting Group as a program manager under contract as Phase I. So Phase II of the contract, we can issue a notice to proceed with the RAD application for HHA and it’s a relatively easy application and it’s not that costly. Phase III is an hourly contract and that’s the implementation, so the consultants will be working on all of the financing documents and getting everything together. Commissioner Wygal asked, in regards to the limited partner investor, if HHA would wait until their contract is up or would we start immediately with RAD and buy them out somehow. Mr. Gage responded usually, in this case, you have to wait until the investor received all of their credits so you have to wait until year ten. After year ten, like what we did at Victory Place and Fulton Village, we stepped in and set up our non-profit entity, Allen Parkway Partners. We came in and purchased the limited partnership for $1, but provide a guarantee for the tax credits. So usually, HHA steps in and take the limited partnership because they are only in it for the tax credits and after year ten, they are really looking to exit out of it. It’s usually fairly easy, you just have wait until they received all of their tax credits out of it. HHA has been trying to get the limited partners out of it so we can maintain full control of the partnership and do with it what we want after they have received their tax credits. Chair Snowden asked for any other questions, concerns or comments on the Discussion of the RAD Program. Chair Snowden remarked that he has been quiet, but he will present Mr. Gage his questions in writing just to get additional clarity and he will keep the Board informed on that as well. He stated staff knows how he feels about the RAD

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Program and he still hasn’t crossed over to the other side of the hill yet, but he is getting closer. He said he hopes staff will continue to educate him on the benefits of the RAD Program. In the end, making sure the individuals that we serve are not negatively impacted, hurt and still have a place to live within the Historic 4th Ward, is important to him Mr. Gage commented one of the key components of the RAD Program is to a lot of housing authorities’ dismay, but not necessarily to ours, the tenant advocates played a substantial role in the development of the RAD Program and had substantial tenant protections. And one of them is the right to return to the property. So if we decide to do a rehab and a tenant is temporarily relocated out of a unit, the tenant has an absolute right to return to a unit. He said one of the other benefits is after a year or two years and it solely depends on how HHA structures it, the family will have the ability to take a voucher and move out of the property into a place of their own. So any RAD conversion has a right to receive a voucher after a period of time or the right to return if a tenant is displaced temporarily from a unit due to reconstruction or rehabilitation. Commissioner Ruiz asked if the application will be due within the next thirty (30) days or so. Secretary Gunsolley replied probably not, but we don’t know until HUD issues the Notice. Commissioner Ruiz asked at this point, HHA will need what? Secretary Gunsolley replied at some point if we move forward, we will need to have a board meeting and take action. Mr. Gage indicated there are also two meetings that HHA will need to have at the properties before we can submit the application, as well as a forty-five (45) day public comment period. The process doesn’t have to be done when we apply, but it has to be started when we apply. Chair Snowden remarked the Commissioners are not going to be rushed as a Board to make a decision because everyone else is rushing. And personally, he is not going to be rushed into making a decision. And until he is comfortable that this is going to do what the Board feels is in the best interest our clients, he isn’t voting. Chair Snowden said there is more discussion needed and he hates that EJP Consulting Group was not able to be here today. He indicated that Secretary Gunsolley and Mr. Gage did a fantastic job, but he wants to know more. He said he has a lot of homework to do and this program concerns the Vice Chair quite a bit, as she stated to him in their discussions. He wants to make sure that Commissioner Wilson is comfortable and understand that we are clear on what we are doing for people. We are talking about two big locations that will cause a lot of controversy and that’s Allen Parkway Village and Cuney Homes. These properties are even more popular than 2100 Memorial. So he wants to make sure there is a clear understanding with the people at the property, with the people in the surrounding communities and with the people who represent the people in these areas. Mr. Gage asked Chair Snowden if it is appropriate to start this discussion with the residents at some of these properties. Chair Snowden replied to let him think about it. He thanked Mr. Gage for leading this discussion. EXECUTIVE SESSION Chair Snowden suspended the Public session on Tuesday, October 17, 2017, at 4:26 p.m. to convene into Executive Session to discuss personnel, legal and real estate issues in accordance with Sections 551.074, 551.071 and 551.072 respectively, of the Texas Government Code. PUBLIC SESSION RECONVENED Chair Snowden reconvened Public Session at 5:04 p.m. ADJOURNMENT Chair Snowden asked for a motion to adjourn the meeting. Vice Chair Wilson moved to adjourn. Commissioner Ruiz seconded. The meeting adjourned at 5:05 p.m.

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2640 Fountain View Drive ■ Houston, Texas 77057 ■ 713.260.0500 P ■ 713.260.0547 TTY ■ www.housingforhouston.com

MINUTES OF THE HOUSTON HOUSING AUTHORITY SPECIAL BOARD OF COMMISSIONERS MEETING

TUESDAY, OCTOBER 31, 2017

A Special meeting of the Board of Commissioners (“Board”) of the Houston HHA (“HHA”) was held on Tuesday, October 31, 2017, at the Houston Housing Authority Central Office, 2640 Fountain View Drive, Houston, Texas 77057. Chair Snowden called the meeting to order at 8:03 a.m. and offered the use of an interpreter or translator to any in attendance. Secretary Gunsolley called roll and declared a quorum present. Present: LaRence Snowden, Chair Phillis Wilson, Vice Chair Tim Horan, Commissioner

David Enrique Ruiz, Commissioner Shondra E. Wygal, Commissioner Tory Gunsolley, Secretary

Absent: Kristy Kirkendoll, Commissioner NEW BUSINESS Resolution No. 2925 – Approval of Loan to V.J. Memorial Corporation (VJM) for Operating Expenses for 2100 Memorial Secretary Gunsolley stated the agenda indicates Resolution No. 2925 stated for “moving expenses,” but that is a mistake. It is for operating expenses for 2100 Memorial. He explained there are currently $296,000.00 of outstanding payables that need to be made to the vendors who have done work. The building has not been collecting rent since the storm, but most importantly, the mortgage is due tomorrow. And so, we need an immediate infusion of cash to stay current on our mortgage and to pay those other vendors. HHA is anticipating that there will be insurance payments, at which time, we will be able to pay this loan back, but they are not here yet. HHA will be advancing the money from Business Activities, which is a non-federal source of funds and will still allow us to seek Federal Emergency Management Agency (FEMA) reimbursement. He added if we had used federal funds, then FEMA may dispute reimbursement. Commissioner Horan asked Secretary Gunsolley what is the monthly total expenses including the work for that property? Secretary Gunsolley responded it’s in a state of flux right now because we don’t know what the management structure is going to look like and what the utility cost is going to look like. Chair Snowden asked if this is something that we needed to discussion in Executive Session. Secretary Gunsolley replied he’s getting to an answer. Commissioner Horan remarked it can be an approximate number. Secretary Gunsolley answered it’s approximately $120,000.00 a month.

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Commissioner asked how much is the mortgage itself? Secretary Gunsolley replied, it’s $43,000.00. So for the operating expenses plus the debt service, it’s about $150,000.00 to $160,000.00 a month. Commissioner Ruiz inquired, on the bottom of the list, it says the cost to restore the fire protection systems is $200,000.00. He asked if Secretary Gunsolley plans to cover that with this loan. Secretary Gunsolley replied no. He stated they will talk more about that shortly. Chair Snowden asked if there was further discussion that the Board needed to have in Executive Session before approving this resolution. Secretary Gunsolley answered no. He said we certainly could, but the short facts are the property already owes $300,000.00 and it doesn’t have the ability to cut a check. So, we need to cut a check. Commissioner Horan moved to approve Resolution No. 2925. Commissioner Ruiz seconded the motion. Resolution No. 2925 passed unanimously. EXECUTIVE SESSION Chair Snowden suspended the Public session on Tuesday, October 31, 2017, at 8:08 a.m. to convene into Executive Session to discuss personnel, legal and real estate issues in accordance with Sections 551.074, 551.071 and 551.072 respectively, of the Texas Government Code. PUBLIC SESSION RECONVENED Chair Snowden reconvened Public Session at 8:42 a.m. ADJOURNMENT Chair Snowden asked for a motion to adjourn the meeting. Vice Chair Wilson moved to adjourn. Commissioner Wygal seconded. The meeting adjourned at 8:42 a.m.

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2640 Fountain View Drive ■ Houston, Texas 77057 ■ 713.260.0500 P ■ 713.260.0547 TTY ■ www.housingforhouston.com

A Fair Housing and Equal Employment Opportunity Agency. For assistance: Individuals with disabilities may contact the 504/ADA Administrator at 713-260-0353, TTY 713-260-0547 or 504ADA@housingforhouston.com

RESPONSES TO COMMENTS RECEIVED AT THE TUESDAY, OCTOBER 17, 2017

BOARD OF COMMISSIONER MEETING A Meeting of the Board of Commissioners (“Board”) of the Houston Housing Authority (“HHA”) was held on Tuesday, October 26, 2017, at Lyerly Apts., 75 Lyerly, Houston, Texas 77022. The Board received comments during the public comment period; HHA’s responses to each comment are detailed below: C = Comments Received R= HHA Response PUBLIC COMMENTS C: Ms. Estell Punch, of Lyerly, apartment #104, addressed the Board with concerns about problems with her telephone. Ms. Punch complained since HHA has remodeled the building, she has been having trouble with her telephone and she has witnesses to this. She said all of the previous property managers at Lyerly knew about her telephone, but are long gone because HHA is known for transferring property managers. She added she is here today because she is tired of complaining about her telephone and she wants HHA to do something about it. Ms. Punch indicated the problem is not on the inside of the apartment because she has had several companies come to fix it and was told the problem is on the outside because she is not getting a good signal. She remarked she would appreciate the Board’s help very much. R: Mr. Tom Tu with Business Telephone Equipment from Beaumont came to Lyerly back in August 2017 to check the telephone lines and Ms. Punch’s cordless telephone. He did not find a problem with the telephone lines and explained to Ms. Punch that both the telephone lines and her cordless telephone are working. He did suggest that she change from a cordless phone to a landline phone with a higher volume. Ms. Punch still insists there is a problem with the line C: Ms. Susie Rios, of Lyerly, apartment #507, addressed the Board with concerns about the traffic at the intersection of Airline Drive and Lyerly Street near the building. Ms. Rios said she has lived at Lyerly for twenty (20) years and residents have been going to Fiesta grocery store either walking, driving scooters or in wheelchairs, and they have trouble crossing the street on Airline Drive. She asked if it is possible to get a traffic light at the intersection of Airline Drive and Lyerly Street. Ms. Rios said if not, what can residents do about it because there are a lot of accidents that happen at this intersection. R: HHA will take the lead on contacting the City of Houston relative to the light issue. However, there may be a challenge with placing a light at this location. Lyerly intersects Airline but does not cross it, instead it dead ends with a business strip on the other side. C: Mr. Clifford Haynes, of Lyerly, apartment #501, addressed the Board with concerns about the recent suicide at Lyerly. Mr. Haynes stated residents felt there could have been some prevention and maybe a remedy to keep this type of thing from happening again. He suggested medical personnel should come to Lyerly to interview patients and providers to patients to try to get an idea of how they both are doing. Mr. Haynes remarked he just wants a remedy or solution to this issue to prevent this from happening again.

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R: J. Allen Management Company’s (JAMC) office protocol for staff is when they notice something different/unusual going on with a resident, staff will always reach out to HHA’s Service Coordinator Renee Lewis and a family member. Staff has followed this procedure in several instances, and one case is ongoing. Security locks have been temporarily placed on the upper level windows that will only open 4-12 inches which will not allow a resident to jump out. JAMC is still reaching out to the Fire Marshal for a permanent solution within the Fire Code without hindering the rescue of residents in an emergency. C: Ms. Shari Quattlebaum, of Lyerly, apartment #420, addressed the Board with concerns about getting more security cameras in the hallways, residents dropping garbage in the hallways, roaches and bedbugs, conducting fire drills and doing wellness checks at Lyerly. Ms. Quattlebaum asked why Lyerly can’t have security cameras placed in all of the hallways on every floor. She stated there are a lot of people who take their garbage and just drop it in the hallways. Residents also drag their garbage in the hallway and on yesterday, she had to mop up juice from the trash in the hallway. She indicated there are a lot of things that happen in the hallways and if it was caught on camera, it would be stopped. Ms. Quattlebaum continued, stating people are spitting in the hallways and on last week when she was getting on the elevator, a resident told her to watch her step because someone spilled water. She indicated when she looked down, it was a big glob of spit. She complained there are people peeing in the hallways, elevators and a couple of weeks ago, someone peed in the community room. Ms. Quattlebaum said she doesn’t mean to be rude, but there are a lot of “slubby” people at Lyerly. She said there are also people who care about their apartments and the home that they live in. She stated people tell her that this is an invasion of privacy, but she feels the hallways don’t belong to the residents to do this because residents don’t pay rent for the hallways, they pay rent for their apartments. Ms. Quattlebaum also complained about the roaches. She said she keeps a clean house, but she is fighting roaches consistently. She has gotten bedbugs three (3) times and the manager told her she is bringing the bedbugs in. She explained she doesn’t have any visitors from the outside other than her caregiver and her daughter and she gave her daughter bedbugs and it cost her daughter $1,500.00 to get rid of them. Ms. Quattlebaum stated something needs to be done about the bedbugs and residents need to be inspected mandatory whether they need it or not. She indicated when people come to Lyerly to live, this is in the contract and if they don’t like it, then they shouldn’t live here. But something needs to be done because these are nice apartments. Ms. Quattlebaum continued, stating a couple of residents would like the fire alarms tested twice a year and fire drills twice a year so that residents know where to go and what to do in case of a fire. She added maybe flyers can be put out a day before the fire drill happens. She indicated residents should let the fire captain and the management office know who didn’t come out of their apartments during the fire drill because it should be mandatory that residents come out of their apartments and downstairs. Ms. Quattlebaum also said there needs to be someone conducting wellness checks on each floor because last year, Lyerly had a lot of deaths and they found a lot of residents dead in their apartments. She explained it wouldn’t take long to do these wellness checks and she doesn’t mind doing it on her floor just to see if residents are doing okay. She said there should be a captain on each floor that residents can report if everyone is doing okay. Lastly, Ms. Quattlebaum complained the washers and dryers need to be replaced and the air conditioner unit in her hallway near the elevator hasn’t been working in over a year. She also said the elevators in the building don’t always work and when it’s summertime and you are walking downstairs, it gets hot. R: A. Bed Bugs Concerns- Shari Quattlebaum unit is going to be treated for bed bugs by ABC Home and Commercial Services on Friday November 3, 2017. Staff met with Ms. Quattlebaum later after the meeting and she stated that her neighbor across the hallway from Ural White in unit 421 told her when he goes fishing he has put up a bed bug or two. She was asked why he did not report this or tell Mr. White to report this. However I had Mr. White’s unit checked for bed bugs and it is positive. Guard Tech will be treating this unit on tomorrow November 2, 2017. B. The A/C located on 4th floor by elevator - Staff contacted Nikko Electric because the outlet for the AC cord needs to be replaced.

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C. Wellness Checks - Office staff does well checks if we notice a resident has not been seen or is ill. Well checks are done if family or friends state they are not able to get in touch with a resident. The suggestion to have the fire captains do well checks may present a problem because most residents will not want some of the fire captains that did volunteer to check on them such as Ms. Hawkins. Also a lot of our residents are very private and do not want any one knocking on their doors except for business. D. Currently the washer and dryer contract is with Coinmach and managed by Houston Housing. The washers do go out but Coinmach has been quick with servicing them. E. Staff contacted Al Bennett Community Liaison with the Houston fire Department to setup fire drills now that the fire alarm system is repaired. Staff was told in April 2017 that the cost would be $1,500.00 for four drills a year. Currently, awaiting on a response from the Legal department. C: Ms. Nellie Johnson, of Lyerly, apartment #532, addressed the Board with concerns about the air conditioners in hallways and getting reflectors in the hallways. Ms. Johnson said she wants to elaborate on what Ms. Quattlebaum said about the air conditioners. She indicated residents are turning off the air conditioners and opening up the windows, but it doesn’t help the situation. She also said in regards to having security cameras on each floor, it would also be a good idea to have reflectors in each corner that you walk around. This way if a person in a wheelchair is coming from around the corner you wouldn’t collude because you can see them coming from the reflectors. R: JAMC will a proposal to the Public Housing Operations (PHO) Department for a mirror to be installed in hallways. C: Ms. Lovie Thomas, of Lyerly, apartment #512, addressed the Board with concerns about the entrance door to her right. Ms. Thomas said as an individual who has to use a walker when she has packages to carry it is hard and difficult for her to come through the entrance door. She said she is hoping that something can be done so it’s not so difficult for a person to try to come in the door with a walker or with any other handicap. She indicated residents have keys to open the door, but it’s difficult to. She asked if the HHA could consider having air-conditioned elevators because it gets really hot in them especially when you are coming from outside. Ms. Thomas also said she wants to “amen” Ms. Quattlebaum who spoke about the bedbug problem. She asked if Houston has always been bombarded with bedbugs because she hasn’t lived long. She wants to know if there is anything that residents can do in their apartments to help this situation. Ms. Thomas stated she is somewhat of a germophobe and she and her provider do not walk in her apartment with their shoes on. She indicated when the maintenance men go from apartment to apartment fixing things and they go to someone’s apartment who has bedbugs and the bedbugs get on their clothes, when they come to your apartment, the bedbugs can be transferred that way. She said she is wondering what the solution to this problem is because she has never seen bedbugs until she moved into Lyerly, but she appreciates having an apartment here. R: This will need further discussion on the ramifications and effects of having an automatic door in the rear of the building. The door would have to remain unlocked to be able to be opened automatically. This would cause a security issue with non-residents being able to enter the rear of the building. If we install and auto opener and have the door locked she would have to unlock/swipe card and move quick enough as not to be hit by the door opening (door opens outwards). In commercial setting where handicap door openers are used they are at the end of a railing and the doors remain unlock to be accessible. This would be possible if the door opened right to left and not outwards. Ms. Thomas unit was treated for bed bugs by ABC pest control on Friday October 27, 2017. There will be a follow-up to recheck the unit by ABC in twenty-one days. JAMC is researching the issue relative the entrance door. C: Mr. Ertha Stacey, of Lyerly, apartment #524, stated the reason he wanted to speak last is because a lot of the residents at Lyerly aren’t able to attend many of the meetings held at the other locations and so, he wanted to give them the opportunity to address the issues they are concerned about at Lyerly. Mr. Stacey said the residents who

37

spoke today addressed a lot of the issues so he is not going to readdress them. He said, first of all, he wants to let Mr. George Griffin know that the residents at Lyerly appreciate what he and his staff have done and getting Dr. Jackson to come speak to residents. He added he also wants to thank Ms. Renee Lewis for her help in getting Dr. Jackson as well because she did a marvelous job so he appreciates it. Lastly, Mr. Stacey thanked Ms. Gwen Ware, the property manager. He remarked the residents at Lyerly could not have a better manager than what they have now. He said the residents appreciate Ms. Ware for all the things that she has done, is doing and going to do for the residents at Lyerly. He indicated that she works sometimes six days a week and twelve to thirteen hour days and so, residents appreciate Ms. Ware and he thanks her. R: No response needed.

38

Resolution No. 2926

Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM

1. Brief Description of Proposed Item

Approval of dates and locations for the 2018 Board of Commissioners’ Meetings

2. Date of Board Meeting: November 14, 2017

3. Proposed Board Resolution:

Resolution: That the Houston Housing Authority Board of Commissioners hereby approves the dates and locations for the January 2018 – December 2018 Board of Commissioners’ meetings, pursuant to the October 25, 2017 memorandum from Donna Dixon, Special Assistant to the President & CEO, to Tory Gunsolley, President & CEO.

Date Property Address

January 23, 2018 HHA Central Office 2640 Fountain View, Houston, TX 77057

February 20, 2018 Lincoln Park 790 W. Little York, Houston. TX 77091

March 27, 2018 Telephone RD. 6000 Telephone Rd, Houston, TX 77087

April 17, 2018 HHA Central Office 2640 Fountain View, Houston, TX 77057

May 15, 2018 Bellerive 7225 Bellerive, Houston. TX 77036

June 19, 2018 Cuney 3260 Truxillo, Houston. TX 77004

July 17, 2018 HHA Central Office 2640 Fountain View, Houston, TX 77057

August 28, 2018 Kelly 3118 Green, Houston, TX 77020

September 18, 2018 Kennedy 3100 Gillespie, Houston, TX 77020

October 16, 2018 HHA Central Office 2640 Fountain View, Houston, TX 77057

November 20, 2018 Irvinton 2901 Fulton, Houston, TX 77009

December 18, 2018 Oxford 605 Berry Rd. Houston, TX 77022

All Backup attached? Yes No If no, what is missing and when will it be submitted:

5. Department Head Approval Signature Date:

6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available Yes No Source Account #

VP of FO Approval Signature Date:

7. Approval of President & CEO Signature Date:

39

Resolution No. 2926

Transforming Lives & Communities

MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: DONNA DIXON, SPECIAL ASSISTANT TO THE PRESIDENT & CEO

SUBJECT: APPROVAL OF DATES AND LOCATIONS FOR THE 2018 BOARD OF COMMISSIONERS MEETINGS

DATE: OCTOBER 25, 2017

This memorandum recommends that the Houston Housing Authority Board of Commissioners approves a proposed schedule of dates and locations for the 2018 regular board meetings.

BACKGROUND

The proposed schedule continues the Board’s tradition of meeting at 3:00 pm on the third Tuesday of each month, with the exception of January, March and August. The January, March and August board meetings will be held on the fourth Tuesday of the month. It has been established that by holding meetings at the properties, residents, neighbors and other stakeholders are more prone to attend and participate at board meetings. Also by meeting on site, the Commissioners are allowed an opportunity to visit different properties and interact with residents. RECOMMENDATION Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: That the Houston Housing Authority Board of Commissioners, hereby approves the dates and locations for the January 2018 – December 2018 Board of Commissioners meetings, pursuant to the October 25, 2017 memorandum from Donna Dixon, Special Assistant to the President & CEO, to Tory Gunsolley, President & CEO.

Date Property Address

January 23, 2018 HHA Central Office 2640 Fountain View, Houston, TX 77057

February 20, 2018 Lincoln Park 790 W. Little York, Houston. TX 77091

March 27, 2018 Telephone RD. 6000 Telephone Rd, Houston, TX 77087

April 17, 2018 HHA Central Office 2640 Fountain View, Houston, TX 77057

May 15, 2018 Bellerive 7225 Bellerive, Houston. TX 77036

June 19, 2018 Cuney 3260 Truxillo, Houston. TX 77004

July 17, 2018 HHA Central Office 2640 Fountain View, Houston, TX 77057

August 28, 2018 Kelly 3118 Green, Houston, TX 77020

September 18, 2018 Kennedy 3100 Gillespie, Houston, TX 77020

October 16, 2018 HHA Central Office 2640 Fountain View, Houston, TX 77057

November 20, 2018 Irvinton 2901 Fulton, Houston, TX 77009

December 18, 2018 Oxford 605 Berry Rd. Houston, TX 77022

40

Resolution No. 2927

Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM 1. Brief Description of Proposed Item

Employee Health and Welfare Benefits Renewals Effective January 1, 2018

2. Date of Board Meeting: November 14, 2017 3. Proposed Board Resolution:

Resolution: That the Houston Housing Authority Board of Commissioners authorizes the President & CEO to execute the contracts for medical benefits, dental insurance, and life and accidental death and dismemberment (AD&D) insurance provided by HHA to all active full-time employees for an annual estimated cost increase of $72,324 to the Authority, pursuant to the November 1, 2017, memorandum from Dianne Mitchell, Human Resources Director to Tory Gunsolley, President and CEO.

4. All Backup attached? X Yes No If no, what is missing and when will it be submitted: 5. Department Head Approval Signature Date: 6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available X Yes No Source Account # VP of FO Approval Signature Date: 7. Approval of President & CEO Signature Date:

41

Resolution No. 2927

Transforming Lives & Communities

MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: DIANNE MITCHELL, DIRECTOR, HUMAN RESOURCES

SUBJECT: EMPLOYEE HEALTH AND WELFARE BENEFITS RENEWALS EFFECTIVE JANUARY 1, 2018

DATE: NOVEMBER 1, 2017

This memorandum recommends that the Houston Housing Authority Board of Commissioners, authorizes the President & CEO to execute the renewal of employee health and welfare benefits contracts for Medical benefits with the Housing Benefit Plan (HBP), Dental, Life and AD&D insurance with Guardian for an effective date of January 1, 2018.

BACKGROUND

The contracts for the Houston Housing Authority’s Medical, Dental, Life and AD&D insurance are up for renewal. On behalf of the Houston Housing Authority, Gallagher Benefit Services issued Request-for-Proposals (RFP) for Medical, Dental, Life, and AD&D insurance for the Employees of Houston Housing Authority. EVALUATION PROCESS All submissions were reviewed by Gallagher Benefit Services, HHA’s employee benefits broker, who presented their recommendations to the Houston Housing Authority’s Director of Human Resources, and who subsequently presented to the Benefits Review Committee, which consist of Dianne Mitchell and Tory Gunsolley. Please see Exhibit I for summaries of the renewal and competitive bid analysis conducted by Gallagher Benefit Services. Medical renewal has been received with a rate increase of 6% to all participants of the Housing Benefit Plan (HBP). For 2018, HBP is changing the medical plan deductibles for Premier plan in-network deductibles from $350 individual/$1,050 family to $450 individual/$1,350 family, and the Value plan in-network deductibles from $1,000 individual/$2,000 family to $1,250 individual/$2,500 family. Corresponding out-of-network plan deductibles are also increasing. Medical proposals were received from Aetna and UnitedHealthcare (UHC). UHC provided a competitive proposal with rates that are 2.1% higher. However, changing to UHC is disruptive to employees and has a risk of a high renewal increases for subsequent years. It was recommended that the medical carrier remain with HBP for the stability in annual renewal process and no disruption for employees. Dental Proposals were received from Guardian, MetLife, and Sun Life. Proposals were received based on the current plan design. An analysis of the proposed rates and coverage was conducted for all proposals received. It was recommended that the dental carrier remain with Guardian.

42

Resolution No. 2927

Guardian proposed a 6% rate increase for the Dental PPO option and a 0% rate increase for the Dental HMO option with a total annual cost increase of $3,628. While MetLife and Sun Life had lower proposed rates, the savings were not sufficient to justify the disruption to employees to change dental insurance carriers. Basic Life and AD&D proposals were received from MetLife. Guardian provided a renewal with a 10.3% increase from current costs with a total annual increase of $2,921 to HHA. MetLife has the lowest rate but the $1,947 annual savings is not sufficient to change from Guardian and add the complexity of another carrier to the benefits program. Assuming enrollment remains the same, the proposed medical, dental, life and AD&D plan renewal cost for the benefits program will result in an overall cost increase of 11% or $54,815 annually for employees and 4% or $72,324 for HHA. PROPOSED BENEFIT PROGRAM CHANGES EFFECTIVE JANUARY 1, 2018 (SEE EXHIBIT I) 1) Medical Plan Renewal and Competitive Bid. Medical coverage will remain with The Housing Benefits Plan. 2) Dental Insurance Renewal and Competitive Bid. Dental insurance carrier will remain with Guardian. 3) Basic Life and AD&D Insurance Renewal Basic Life and AD&D insurance carrier will remain with Guardian. RECOMMENDATION Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: That the Houston Housing Authority Board of Commissioners authorizes the President & CEO to execute the contracts for medical benefits, dental insurance, and life and accidental death and dismemberment (AD&D) insurance provided by HHA to all active full-time employees for an annual estimated cost increase of $72,324 to the Authority, pursuant to the November 1, 2017, memorandum from Dianne Mitchell, Human Resources Director to Tory Gunsolley, President and CEO.

43

Resolution No. 2927

Exhibit I 1) Medical Carrier Competitive Renewal & Plan Design

We recommend remaining with Housing Benefit Plan for medical coverage with 6%

renewal increase which is appropriate for HHA’s medical claims experience and no

disruption for employees.

Housing Benefit Plan will be making plan deductible changes.

HBP Medical Plan Designs and Rates

Current HBP Premier Plan Renewal HBP Premier Plan HBP Value Plan w/Premier Rx HBP Value Plan w/Premier Rx

$350 PPO - Current $450 PPO - Renewal $1,000 PPO - Current $1,000 PPO - Renewal

Plan Provisions In-Net Out-of-Net In-Net Out-of-Net In-Net Out-of-Net In-Net Out-of-Net

l Annual Deductible

-- Individual $350 $700 $450 $900 $1,000 $2,000 $1,250 $2,500

-- Fami ly $1,050 $2,100 $1,350 $2,700 $2,000 $4,000 $2,500 $5,000

l Out-of-Pocket (includes ded and copays)

-- Individual $2,000 $4,000 $2,000 $4,000 $4,000 $8,000 $4,000 $8,000

-- Fami ly $6,000 $12,000 $6,000 $12,000 $8,000 $16,000 $8,000 $16,000

l General Coinsurance 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded

l Preventive Care $0 40% after ded $0 40% after ded $0 40% after ded $0 40% after ded

l PCP Office Vis i t $25 copay 40% after ded $25 copay 40% after ded $35 copay 40% after ded $35 copay 40% after ded

l Specia l i s t Office Vis i t $25 copay 40% after ded $25 copay 40% after ded $35 copay 40% after ded $35 copay 40% after ded

l Inpatient Hospita l 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded

l Outpatient

-- Anci l lary (x-ray, lab) 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded

-- Imaging (CAT, MRI, PET, etc.) 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded

-- Surgery 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded 20% after ded 40% after ded

l Emergency Room

l Urgent Care Center $50 40% after ded $50 40% after ded $50 40% after ded $50 40% after ded

l Retai l Rx (30-day supply) OptumRx OptumRx OptumRx OptumRx

-- Generic $10 $10 + 30% $10 $10 + 30% $10 $10 + 30% $10 $10 + 30%

-- Formulary Brand $35 $35 + 30% $35 $35 + 30% $35 $35 + 30% $35 $35 + 30%

-- Non-Formulary Brand $50 $50 + 30% $50 $50 + 30% $50 $50 + 30% $50 $50 + 30%

$150 copay, 20% after ded$150 copay, 20% after ded $150 copay, 20% after ded $150 copay, 20% after ded

1/1/2017 Monthly Rate Per Employee 1/1/2018 Monthly Rate Per Employee

Medical Medical - HBP Medical - HBP

HBP # Ees Employee Company Total Employee Company Total

Premier PPO

Employee Only 27 $213.93 $499.17 $713.10 $234.33 $521.56 $755.89

Employee + Spouse 3 479.68 1,119.26 1,598.94 525.41 1,169.46 1,694.87

Employee + Child(ren) 7 412.88 963.40 1,376.28 452.24 1,006.61 1,458.85

Employee + Family 7 553.99 1,292.66 1,846.65 606.81 1,350.64 1,957.45

Total/Avg 44 317.80 741.54 1,059.34 348.10 774.80 1,122.90

Subtotal Annual Medical 167,799 391,533 559,332 183,798 409,095 592,893

Value PPO

Employee Only 63 $127.26 $499.17 $626.43 $142.46 $521.56 $664.02

Employee + Spouse 7 285.35 1,119.26 1,404.61 319.42 1,169.46 1,488.88

Employee + Child(ren) 27 245.60 963.40 1,209.00 274.93 1,006.61 1,281.54

Employee + Family 24 329.58 1,292.66 1,622.24 368.93 1,350.64 1,719.57

Total/Avg 121 202.94 796.02 998.96 227.18 831.72 1,058.90

Subtotal Annual Medical 294,671 1,155,818 1,450,489 329,860 1,207,660 1,537,520

TOTAL ANNUAL MEDICAL 165 462,470 1,547,352 2,009,822 513,658 1,616,755 2,130,413

$ Diff from Current 51,188 69,403 120,591

% Diff from Current 11% 4% 6%

44

Resolution No. 2927

2) Dental Carrier Renewal and Competitive Bid Analysis

We recommend renewing with Guardian for Dental PPO and HMO coverage.

Guardian proposed a 6% increase for Dental PPO and 0% increase for Dental HMO. Although MetLife and Sun Life proposed more competitive costs, the some plan benefits are not equivalent and the cost savings are not sufficient to disrupt employees.

Current Monthly Rates Proposed 2017 Dental PPO Plan Monthly Rates

Dental PPO Enroll Current Guardian PPO

2018 Renewal Guardian

PPO MetLife Sun Life

Ee Only 48 $35.65 $37.79 $30.64 $32.35

Ee+Fam 34 97.75 103.62 82.83 92.56

Annual Cost 82 $60,416 $64,044 $51,443 $56,398

$ Change from Current $3,628 ($8,973) ($4,018)

% Change from Current 6.0% -14.9% -6.7%

Plan Provisions Guardian MetLife Sun Life

Deductible NAP Plan Value Plan NAP Plan Value Plan High Plan Low Plan

Individual/Family $50/$150 $50/$150 $50/$150 $50/$150 $50/$150 $50/$150

Preventive (deductible waived)

100%, does not apply to

annual max

100%, does not apply to

annual max 100% 100% 100% 100%

Basic 80% 100% 80% 100% 80% 100%

Major 50% 60% 50% 60% 50% 60%

Endodontics/Periodontics 80% 100% 80% 100% 80% 100%

Annual Maximum $1,000 $1,000 $1,250 $1,250 $1,000 $1,000

Orthodontia - to age 18 Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered

Out-of-Network Reimbursement * U&C Fee Schedule U&C Fee Schedule U&C Fee Schedule

Annual Max Rollover Up to $250/year None None

Late Entrant Waiting Period None None

Basic - 6 months, Major - 12

months

Monthly Rates

Dental HMO Enrollment

Guardian HMO Plan -

Current

Guardian HMO Plan -

Renewal MetLife - MET245 Sun Life

Ee Only 45 $13.52 $13.52 $13.63 $12.21

Ee+Fam 46 35.36 35.36 36.13 29.73

Annual Cost 91 $26,820 $26,820 $27,304 $23,004

$ Change from Current $0 $484 ($3,815)

% Change from Current 0.0% 1.8% -14.2%

Plan Provisions

Guardian HMO Plan -

Current

Guardian HMO Plan -

Renewal MetLife - MET245 Sun Life

Office Visit $5 $5 $5 $10

Prophylaxis - Adult D1110 $0 $0 $0 $5

Bitewing X-rays D0270 $0 $0 $0 $0

Sealant per Tooth D1351 $10 $10 $0 $15

Resin Composite Fil l ing - 1 Surface D2391 $35 $35 $30 $80

Crown - Porcelain D2750 $250 $250 $245 $300

Root Canal - Molar D3330 $170 $170 $210 $200

Periodontal Scaling & Root Planing D4341 $30 $30 $50 $55

Complete Denture - Maxillary D5110 $345 $345 $325 $335

Extraction, Erupted Tooth D7140 $10 $10 $5 $20

Orthodontia - Child to age 18 D8080 $2,500 $2,500 $1,850 $2,000

Proposed 2017 Dental HMO Plan Monthly Rates

45

Resolution No. 2927

3) Basic Life/AD&D Insurance Renewal and Competitive Bid & Services

We recommend remaining with Guardian for Basic Life and AD&D insurance. Guardian provided a 10.3% for the renewal.

Although MetLife provided a more competitive proposals, the annual savings of under $1,947 is not sufficient to change basic life/AD&D insurance carrier and add the complexity of another carrier to the benefits program.

5) Summary of Annual Cost Changes

Monthly Rates

Life and AD&D VolumeGuardian - Current Guardian - Renewal MetLife

Basic Life Rate( per $1,000) $16,226,100 $0.126 $0.141 $0.123

Basic AD&D Rate ( per $1,000) $16,226,100 $0.020 $0.020 $0.028

Total Life & AD&D Rate ( per $1,000) $16,226,100 $0.146 $0.161 $0.151

Annual Total 189 $28,428 $31,349 $29,402

$ Change from Current $2,921 $974

% Change from Current 10.3% 3.4%

Plan Provisions Guardian Guardian MetLife

Employee Basic Life 1.5 x pay + $10,000 1.5 x pay + $10,000 1.5 x pay + $10,000

Guarantee Issue $350,000 $350,000 $350,000

Basic AD&D Same as Life Same as Life Same as Life

Age Reduction Schedule

65% @ age 65 65% @ age 65 65% @ age 65

40% @ age 70 40% @ age 70 40% @ age 70

25% @ age 75 25% @ age 75 25% @ age 75

Rate Guarantee 1 year 1 year 2 years to 1/1/2019

Proposed 2017 Life and AD&D Options

Current Renewal 1/1/2018 (Recommended) B: Alternative (UHC & MetLife)

ER 70% Subsidy of Premier Plan)

Vendor Annual Cost Vendor Annual Cost

Medical

Option 1 HBP Premier $559,332 HBP Premier $592,893

Option 2 HBP Value $1,450,489 HBP Value $1,537,520

Subtotal Medical $2,009,822 $2,130,413

Dental

DPPO Guardian $60,416 Guardian $64,044

DHMO Guardian $26,820 Guardian $26,820

Subtotal Dental $87,236 $90,864

Voluntary Vision NVA $10,582 NVA $10,582

Basic Life/AD&D Guardian $28,428 Guardian $31,349

Subtotal Ancillary $39,010 $41,931

Grand Total Annual Cost $2,136,068 $2,263,208

$ Change from Current $127,140

% Change from Current 6.0%

Employee Annual Cost $519,540 $574,355

$ Difference N/A $54,815

% Difference N/A 11%

Employer Annual Cost $1,616,528 $1,688,852

$ Difference N/A $72,324

% Difference N/A 4%

46

Resolution No. 2928

Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM 1. Brief Description of Proposed Item Write-offs for the Period of July 01, 2017 to September 30, 2017 2. Date of Board Meeting: November 14, 2017 3. Proposed Board Resolution:

Resolution: The Houston Housing Authority Board of Commissioners authorizes the

President & CEO to write off vacated tenant accounts in the amount of $84,837.30 and make necessary changes and corrections pursuant to the memorandum dated October 28, 2017, from George Griffin III, Vice President of Housing Operations to Tory Gunsolley, President & CEO.

4. All Backup attached? X Yes No If no, what is missing and when will it be submitted: 5. Department Head Approval Signature Date: 6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available X Yes No Source Account # VP of FO Approval Signature Date: 7. Approval of President & CEO Signature Date:

47

Resolution No. 2928

Transforming Lives & Communities

MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: GEORGE GRIFFIN III, VICE PRESIDENT OF HOUSING OPERATIONS

SUBJECT: THIRD QUARTER WRITE OFFS JULY 1, 2017 TO SEPTEMBER 30, 2017

DATE: OCTOBER 28, 2017

This memorandum recommends that the Houston Housing Authority Board of Commissioners authorizes the President & CEO approval to write-off vacated tenant accounts designated as uncollectible in the amount $84,837.30. This amount captures accounts written off for the months of July 1, 2017, through September 30, 2017.

BACKGROUND

The Houston Housing Authority (HHA) reduces public housing accounts receivable balances by writing off bad debt that is owed by former tenants after the debt has been deemed uncollectible. Write-offs are typically the result of tenants with balances owed to HHA leaving without notice or due to eviction. HHA writes off vacated tenant accounts considered to be uncollectible from the Agency’s books once per quarter. To ensure accuracy, HHA made certain that property managers notified former residents in writing off any delinquent balances, and referred these balances to a private collection agency NRA (National Recovery Agency). HHA also ensured that the write-offs excluded former residents who have transferred to the Housing Choice Voucher Program (HCVP). Any HCVP participants with outstanding Public Housing balances must pay back all debt owed or they will be terminated from the HCV Program. HHA only writes-off debt for residents who have left the program and for whom HHA has no reasonable expectation of being able to collect the debts owed. HHA takes the following steps to collect rent:

1. Rent Statements are provided to all public housing tenants on a monthly basis listing their monthly rent payment and any other obligations (i.e., utilities, maintenance, etc.). When payment is made to the office, the Property Manager ensures the amount being paid is correct and payment source is made out to the property.

2. If rent payments are not received by the 5th working day of the month, the Property Manager sends a 14-Day Notice to the tenants.

48

Resolution No. 2928

3. If rent payments are not received after the 14-Day Notice period, tenants are sent a Three (3)-Day Notice to Vacate.

4. The eviction process begins with filing procedures in County Court. The bad debt is also

referred to a private collections agency within 30 days. Bad debt includes rent, maintenance fees, legal fees, utilities and other fees. HHA submits all unpaid debt to the PIH Information Center (PIC) as required by the Department of Housing and Urban Development (HUD). The property names and recommended write-off amounts are as follows: Property Name Write-off Amount

1. Allen Parkway Village $1,194.47 2. Bellerive $749.00 3. Clayton $19,061.98 4. Cuney $15,600.84 5. Forest Green $362.00 6. Heatherbrook $1,314.25 7. HOAPV $2,822.00 8. Irvinton $15,415.23 10. Kelly Village $8,843.59 11. Kennedy Place $5,197.29 12. Lincoln Park $2,825.32 13. Long Drive $4,049.17 14. Lyerly $578.00 15. Oxford $6,624.31 16. Telephone Road $199.85 $84,837.30

The following is a breakdown of write-off amounts per category:

Rent $22,872.70 25%

Unreported Income $2,372.00 3%

Maintenance Charges $47,989.43 55%

Legal Charges $8,242.14 10%

Utilities $4,203.21 5%

Other Fees $1,326.82 2% Grand Total: $84,837.30 100%

49

Resolution No. 2928 HHA is writing these debts off consistent with HUD regulation. Not writing-off these debts negatively impacts the Agency’s scoring on a critical HUD management test. RECOMMENDATION Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: The Houston Housing Authority Board of Commissioners authorizes the

President & CEO to write off vacated tenant accounts in the amount of $84,837.30 and make necessary changes and corrections pursuant to the memorandum dated October 28, 2017, from George Griffin III, Vice President of Housing Operations to Tory Gunsolley, President & CEO.

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17

54

Resolution No. 2928

1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Totals

Allen Parkway Village 3,379.66$ 3,952.25$ 13,118.98$ 10,698.28$ 31,149.17$

Bellerive 550.62$ 65.06$ 615.68$

Clayton 14,241.94$ 3,700.22$ 9,019.55$ 18,027.13$ 44,988.84$

Cuney 10,854.71$ 9,088.69$ 6,581.02$ 13,663.81$ 40,188.23$

Ewing 478.00$ 295.00$ 773.00$

Forest Green 429.00$ 429.00$ 1,511.00$ 1,645.57$ 4,014.57$

Fulton Village 2,208.71$ 708.00$ 4,047.16$ 6,963.87$

HOAPV 1,544.00$ 1,843.70$ 890.15$ 343.50$ 4,621.35$

HRI 1,086.00$ 1,086.00$

Heatherbrook 1,544.00$ 3,396.25$ 1,681.25$ 6,621.50$

Irvinton 6,096.10$ 7,488.58$ 17,364.70$ 5,471.70$ 36,421.08$

Kelly Village 2,791.61$ 2,949.73$ 2,666.93$ 14,755.37$ 23,163.64$

Kennedy Place 39.00$ 141.25$ 140.65$ 2,865.24$ 3,186.14$

Lincoln Park 7,099.84$ 2,223.39$ 11,226.37$ 6,733.63$ 27,283.23$

Long Drive 2,659.49$ 3,030.21$ 2,665.55$ 1,876.82$ 10,232.07$

Lyerly 1,385.06$ 3,001.00$ 325.00$ 4,711.06$

Oxford Place 10,247.37$ 501.00$ 3,209.06$ 14,310.65$ 28,268.08$

Telephone Road 1,794.60$ 1,020.30$ 2,085.30$ 4,900.20$

Victory 883.25$ 1,622.95$ 1,622.95$ Re 4,129.15$

Total 69,312.96$ 37,678.97 $77,434.46 98,890.47$ 283,316.86$

1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Totals

Allen Parkway Village 15,239.11$ 3,685.00$ 1,194.47$ 20,118.58$

Bellerive 748.00$ 749.00$ 1,497.00$

Clayton 30,457.70$ 13,898.21$ 19,061.98$ 63,417.89$

Cuney 29,467.85$ 13,236.45$ 15,600.84$ 58,305.14$

Ewing 4,178.91$ 665.00$ 4,843.91$

Forest Green 576.75$ 362.00$ 938.75$

Fulton Village 717.11$ 110.75$ 827.86$

Heatherbrook 59.00$ 1,372.25$ 1,314.25$ 2,745.50$

HOAPV 3,476.23$ 2,822.00$ 6,298.23$

HRI 3,493.75$ 3,493.75$

Irvinton 7,812.32$ 10,313.35$ 15,415.23$ 33,540.90$

Kelly Village 14,721.85$ 8,275.93$ 8,843.59$ 31,841.37$

Kennedy Place 1,492.86$ 271.20$ 5,197.29$ 6,961.35$

Lincoln Park 1,682.68$ 8,824.27$ 2,825.32$ 13,332.27$

Long Drive 3,989.60$ 441.00$ 4,049.17$ 8,479.77$

Lyerly 237.00$ 846.00$ 578.00$ 1,661.00$

Oxford Place 10,539.63$ 10,003.40$ 6,624.31$ 27,167.34$

Telephone Road 63.00$ 944.00$ 199.85$ 1,206.85$

Victory 3,838.98$ 989.86$ 4,828.84$

Total 128,550.58$ 78,118.42 $84,837.30 -$ 291,506.30$

2016 - 2017 Summary Write-Offs

2016

2017

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Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM 1. Brief Description of Proposed Item

Update Utility Allowance Rates for Applicable Public Housing Developments 2. Date of Board Meeting: November 14, 2017 3. Proposed Board Resolution:

Resolution: That the Houston Housing Authority Board of Commissioners authorizes the President & CEO to update the utility allowance rates in accordance with the utility allowance study for applicable Public Housing and Tax Credit Developments and make any corrections and changes, pursuant to the memorandum dated November 1, 2017, from George D. Griffin III, Vice President of Housing Operations to Tory Gunsolley, President & CEO.

4. All Backup attached? X Yes No If no, what is missing and when will it be submitted: 5. Department Head Approval Signature Date: 6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available Yes No Source Account # VP of FO Approval Signature Date: 7. Approval of President & CEO Signature Date:

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MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: GEORGE D. GRIFFIN III, VICE PRESIDENT OF HOUSING OPERATIONS

SUBJECT: UPDATE UTILITY ALLOWANCE RATES FOR APPLICABLE PUBLIC HOUSING DEVELOPMENTS

DATE: NOVEMBER 1, 2017

This memorandum recommends that the Houston Housing Authority Board of Commissioners authorizes the President and CEO to update the utility allowance rates for applicable Public Housing and Tax Credit Developments. BACKGROUND The Houston Housing Authority (HHA) is required to review at least annually the basis on which utility allowances have been established and, if reasonably required in order to continue adherence to HUD regulations, shall establish revised allowances. The review shall include all changes in circumstances (including completion of modernization and/or other energy conservation measures implemented by HHA) indicating probability of a significant change in reasonable consumption requirements and changes in utility rates. In June 2015, HHA entered into an energy performance contract with Siemens for energy improvements at the majority of HHA public housing properties. The project provided a broad range of energy improvements to reduce the consumption and related cost of energy and water use in the facilities and by implementing the following Facility Improvement Measures (FIMs). METHODOLOGY The establishment of the building allowances is based on accepted engineering heat loss/gain calculation methods that recognize the thermal design characteristics of each representative unit type. The utility allowances are based on all building related requirements including heating, lighting, refrigeration, small appliances, domestic water heating, and cooking, as required in 24 CFR Part 965 of the Code of Federal Regulations. This study is a result of two interrelated phases: 1. The on-site survey, and the utility data analysis completed by Siemens. 2. The on-site survey entails a combination of management and staff interviews, representative unit surveys to include but not be limited to, 3. Standard of living, 4. Building construction, 4. Type of HVAC equipment, 5. Peripheral equipment, 6. Use of building plans to determine wall, roof, ceiling and window areas, 7. Local climatological data, 8. And operating hours for lighting, HVAC equipment, and Authority and tenant-supplied appliances. The on-site data is in turn analyzed combining essential as well as specific "standard of living" allowances to determine the total utility allowances for each particular unit type.

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There are several factors to be taken into account when creating utility allowances. The first is the type of methodology. There are two accepted approaches and Siemens utilizes the Engineering-Based Methodology. The two HUD accepted approaches are: 1. Engineering-Based Methodology – Allowances based on engineering calculations and standard consumption tables. 2. Average Consumption-Based Methodology – allowances based on actual resident utility bills. The second important consideration when creating an allowance study is to follow HUD’s Federal Regulations concerning Resident Paid Utility Allowances. HUD gives the freedom to each housing authority to develop their allowances choosing the methodology that works best for their organization: however, requirements are placed on which end uses are covered by the allowances. The main goal of the allowances should be to encourage energy conservative households. The residents should be consuming energy in a fashion that meets their needs and affords them to live comfortably, while staying within the guidelines or regulations established by HUD. HHA staff carefully reviewed and evaluated the study's new utility allowance rates against each dwelling unit category and unit size to determine the extent of energy savings and change. Relative to the air conditioning individual relief amounts, Siemens provided calculated updates for tax credit developments and an amount of relief per unit for non-tax credit developments. A list of updated utility allowance rates are as follows:

TENANT PAID ALLOWANCES

TX 5-02 HOAPV (Non-Historic)

2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

Change With AC

1 BR $59 $58 $1 $66 $65 $1

2 BR $66 $63 $3 $77 $75 $2

3 BR $70 $67 $3 $86 $84 $2

4 BR $78 $75 $3 $99 $97 $2

5 BR $83 $80 $3 $108 $107 $1

TX 5-03 Historic Rental Initiative

2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

1 BR 1BA Duplex $87 $83 $4 $94 $90 $4

2 BR 1 BA Duplex $93 $88 $5 $104 $100 $4

1 BR 1BA Detached $87 $83 $4 $95 $92 $3

2 BR 1 BA Detached $93 $88 $5 $104 $103 $1

TX 5-05 Ewing Homes 2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

1 BR 1BA $65 $64 $1 $72 $71 $1

2 BR 1 BA $80 $78 $2 $91 $90 $1

TX 5-08 Heatherbrook 2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

2 BR $64 $64 $0 $84 $87 -$3

3 BR $73 $75 -$2 $94 $97 -$3

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4 BR $85 $87 -$2 $109 $112 -$3

TX 5-09 Forest Green 2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

2 BR $61 $61 $0 $77 $78 -$1

3 BR $76 $78 -$2 $96 $98 -$2

4 BR $87 $85 $2 $109 $112 -$3

TX 5-11 Fulton Village 2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

1 BR $62 $59 $3 $78 $77 $1

2 BR $66 $63 $3 $86 $85 $1

3 BR $70 $67 $3 $94 $93 $1

4 BR $74 $72 $2 $101 $100 $1

TX 5-19 Kennedy Place

2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

1 BR $46 $46 $0 $53 $53 $0

2 BR $58 $58 $0 $69 $70 -$1

3 BR $67 $68 -$1 $83 $85 -$2

4 BR $75 $76 -$1 $96 $98 -$2

TX 5-18 Lincoln Park 2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

1 BR $54 $54 $0 $66 $67 -$1

2 BR $66 $67 -$1 $81 $83 -$2

3 BR $79 $81 -$2 $96 $99 -$3

TX 5-15 Oxford Place 2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

1 BR $59 $59 $0 $70 $71 -$1

2 BR $73 $72 $1 $93 $96 -$3

3 BR $85 $82 $3 $112 $115 -$3

TX 5-17 Victory Apartments

2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

1 BR $58 $55 $3 $77 $76 $1

2 BR $61 $59 $2 $80 $78 $2

3 BR 2 BA (C1 and C3) $65 $63 $2 $89 $87 $2

3 BR TH 2 2/3 BA (C2) $65 $63 $2 $89 $87 $2

TX 5-16 HOAPV (Historic)

2018 OLD 2017

CHANGE 2018 with AC

2017 with AC

CHANGE

1 BR 1 BA (HE) All Elec $58 $58 $0 $73 $79 -$6

2 BR 1 BA (HE) All Elec $67 $68 -$1 $84 $95 -$9

1 BR 1 BA (HE) Gas $57 $55 $2 $72 $73 -$1

2 BR 1 BA (HE) Gas $61 $59 $2 $78 $79 -$1

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SUBMETERED UTILITY ALLOWANCES (NO CHANGE)

TX 5-04 Clayton Homes GAS (Ccf) ELECTRIC ELECTRIC With AC

1 BR 1 BA 16 176 310

2 BR 1 BA 23 190 420

3 BR TH 1 BA 30 218 544

4 BR TH 1 BA 34 230 652 TX 5-05.1 Cuney Homes GAS (Ccf) ELECTRIC ELECTRIC With AC

1 BR (A-H) 1 BA 19 149 283

2 BR TH (J, K & L) 1 BA 25 166 396

3 BR TH (P,Q,R&S) 1 BA 28 178 504

4 BR 1 BA 33 194 616

TX 5-07 Irvington Village GAS (Ccf) ELECTRIC ELECTRIC With AC

1 BR 1 BA 15 133 267

2 BR 1 BA 25 151 381

3 BR 1 BA 29 161 487

4 BR 1 BA 34 174 596

TX 5-14 Kelly Village GAS (Ccf) ELECTRIC ELECTRIC With AC

1 BR 1 BA - Elec Heat 8 329 463

2 BR 1 BA - Elec Heat 12 346 576

3 BR 1 BA - Elec Heat 16 361 687

4 BR 1 BA - Elec Heat 19 400 822

1 BR 1 BA - Gas Heat 18 139 273

2 BR 1 BA - Gas Heat 24 152 382

3 BR 1 BA - Gas Heat 29 162 488

4 BR 1 BA - Gas Heat 35 171 593

RECOMMENDATION Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: That the Houston Housing Authority Board of Commissioners authorizes the President & CEO to update the utility allowance rates in accordance with the utility allowance study for applicable Public Housing and Tax Credit Developments and make any corrections and changes, pursuant to the memorandum November 1, 2017, from George D. Griffin III, Vice President of Housing Operations to Tory Gunsolley, President & CEO.

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Resolution No. 2930

Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM 1. Brief Description of Proposed Item

Amendments to the FY 2018 HHA PHA Annual Plan (“Annual Plan”) 2. Date of Board Meeting: November 14, 2017 3. Proposed Board Resolution:

Resolution: That the Houston Housing Authority Board of Commissioners authorizes the President & CEO to submit to HUD the revisions to the 2018 PHA Annual Plan (“Annual Plan”), pursuant to the memorandum dated November 2, 2017, from Brian Gage, Senior Policy Advisor to Tory Gunsolley, President & CEO.

4. All Backup attached? Yes X No If no, what is missing and when will it be submitted: 5. Department Head Approval Signature Date: 6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available Yes no Source N/A Account # VP of FO Approval Signature Date: 7. Approval of President & CEO Signature Date:

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Transforming Lives & Communities

MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: BRIAN GAGE, SENIOR POLICY ADVISOR

SUBJECT: AMENDMENTS TO THE FY 2018 HHA PHA ANNUAL PLAN (“ANNUAL PLAN”)

DATE: NOVEMBER 2, 2017

This memorandum recommends that the Board of Commissioners authorizes the President and CEO to submit to HUD the revisions to the 2018 PHA Annual Plan (“Annual Plan”). BACKGROUND: The Annual PHA Plan process was established by section 5A of the United States Housing Act of 1937 (42 U.S.C. 1437 et seq.). The purpose of the Annual Plan is to provide a framework for local accountability and an easily identifiable source by which public housing residents, participants in the tenant-based assistance programs, and other members of the public may locate basic PHA policies, rules and requirements concerning its operations, programs and services. The Board of Commissioners approved the Annual Plan at its September 2017 meeting, and the document was submitted to HUD. The following revisions are listed below:

DEMOLITION/DISPOSITION ACTION As a result of Hurricane Harvey the HHA submitted an emergency Section 18 application for 14 buildings consisting of 112 units at Clayton Homes (TX00500004) that were flooded during the storm. Additionally, the HHA will submit a demolition application for one building consisting of 10 units at Irvinton Village (TX00500007)

PREFERNECE FOR PUBLIC HOUSING (ACOP) Section II.F.e Families who reside in HHA owned properties in need of emergency relocation

An applicant qualifies for this preference if the applicant has been or will be involuntarily displaced due to inhabitability of the unit, or in connection with public improvements or development program affecting the HHA owned unit in which they resided at the time of the determination of inhabitability.

The amendment to the plan was made available at HHA’s central office and on HHA’s website. The 45-day public comment period began on September 28, 2017, and ends on November 13, 2017. The HHA also provided the amendment to the Resident Council Leadership for review and comment.

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The Resident Councils discussed the amendment with some of HHA’s executive team at their leadership meeting on November 1, 2017. The HHA received no substantive comments. RECOMMENDATION: Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: That the Houston Housing Authority Board of Commissioners authorizes the President & CEO to submit to HUD the revisions to the 2018 PHA Annual Plan (“Annual Plan”), pursuant to the memorandum dated November 2, 2017, from Brian Gage, Senior Policy Advisor to Tory Gunsolley, President & CEO.

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Resolution No. 2931

Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM 1. Brief Description of Proposed Item

Award of Contracts for Architectural and Engineering Services for Hurricane Harvey Disaster Recovery Program Projects

2. Date of Board Meeting: November 14, 2017 3. Proposed Board Resolution:

Resolution: That the Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and execute contracts, and make any necessary changes, with the short listed Design Professional firms for the Hurricane Harvey Disaster Recovery Program, for two years, with a one year extension option, pursuant to the memorandum dated November 1, 2017, from Peter Clark, Interim Vice President of REID, to Tory Gunsolley, President & CEO.

4. All Backup attached? X Yes No If no, what is missing and when will it be submitted: 5. Department Head Approval Signature Date: 6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available X Yes No Source Account # VP of FO Approval Signature Date: 7. Approval of President & CEO Signature Date:

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Resolution No. 2931

Transforming Lives & Communities

MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: PETER CLARK, INTERIM VICE PRESIDENT OF REID

SUBJECT: AWARD OF CONTRACTS FOR ARCHITECTURAL AND ENGINEERING SERVICES FOR HURRICANE HARVEY DISASTER RECOVERY PROGRAM PROJECTS

DATE: NOVEMBER 1, 2017

This memorandum recommends that the Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and execute a contract or contracts, and make any necessary changes, with the short listed Design Professional firms for the Hurricane Harvey Disaster Recovery Program, as required for two years, with a one year option to renew. BACKGROUND HHA intends to engage the services of a three member pool of Design Professional firms for the Hurricane Harvey Disaster Recovery Program to prepare detailed scopes of work and to provide Construction Administration Services at properties damaged by Hurricane Harvey. HHA expects to expend about $1,320,000.00 in Architectural Services for repairs estimated at $22,000,000.00. On October 11, 2017, the Houston Housing Authority issued solicitation - QBS#17-27, requesting qualification statements from Design Professional firms to provide architectural and engineering services for the Hurricane Harvey Disaster Recovery Program. The QBS was advertised in local newspapers, State reporting services and on the HHA website. ADVERTISEMENT In October, 2017, HHA’S Procurement Department facilitated the placement of a legal notice announcing QBS 17-27 A&E Disaster Recovery Services in the Houston Chronicle, and Forward Times Newspapers. In addition to posting QBS 17-27 A&E Disaster Recovery Services on HHA’s webpage, HHA’s Procurement Department publicized QBS 17-27 A&E Disaster Recovery Services by sending e-mails and/or contacting via telephone:

Greater Houston Black Chamber of Commerce;

The City of Houston Office of Business Opportunity;

The Houston Office of U.S. Small Business Administration;

The Houston Minority Supplier Development Council (HMSDC);

The National Association of Minority Contractors-Greater Houston Chapter;

Registered Architectural and Engineering Firms on HHA’s, and City of Houston’s Bidder’s List; and,

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Several other small and M/WBE Firms that were brought to the attention of the Procurement Department.

Additionally, HHA’s Procurement Department enlisted the services of Etched Communications to help identify potential M/WBE Architectural and Engineering Firms. EVALUATION PROCESS The Evaluation Committee for this QBS was composed of Peter Clark, Interim Vice President of REID, Brian Gage, Senior Policy Manager, and Katie Barbour, Policy Analyst. All submittals were evaluated and ranked based on the following Evaluation Criteria stated in the Solicitation: Each of the eight (8) proposals were analyzed, evaluated and scored using the following published evaluation/selection criteria:

The eight (8) proposals were ranked as follows:

Evaluation/Selection Criteria

Maximum Points

1. Firm’s history and resource capability to perform required

services. 20

2. Evaluation of the qualifications of the assigned personnel. 15

3. Demonstrated related experience in:

Design services Construction Coordination Rehabilitation

10 5 5

4. Budget, cost-control experience and results. 10

5. Understanding HUD, TDCHA requirements, and City, State and Federal codes

10

6. Project planning, methodology/strategy to accomplish task 5

7. Schedule of performance/timeliness 5

8. Section 3 Participation 5

9. M/WBE Participation 10

Total Points 100

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Resolution No. 2931

Rank

Firms M/WBE

Average Evaluation Rating

1 PDG Architects 99

2 STOA MBE 93

3 Tyson and Billy Architects 93

4 AT3+RDC Architects MBE 89

5 Kenall Consulting Engineers WBE, MBE 69

6 Urban Area Architects WBE, MBE 66

7 Heneco Consulting and Engineering MBE NA*

8 Multilynx Engineering MBE NA*

9 Socrates Garrett Enterprises NA**

*Heneco and Multilynx are Engineering Firms only, no Architects on their teams, proposals were not reviewed. **The response submitted by this Firm was not evaluated, because it was deemed non-responsive. Their submittal contained a flash drive only, and did not have the requisite hard copies specified in QBS 17-27 A&E Disaster Recovery Services.

All the firms, except for Urban Area Architects, will comply with HHA Section 3 Policy either by employing or training Section 3 residents or by contributing to HHA Compliance Fund. The firms below average score was greater than 90 points and will be on the short list for upcoming projects.

Short List Firms Maximum Points

PDG Architects 99

STOA Architects 93

Tyson and Billy Architects 93

References have been checked and returned positive. There are no conflicts of interest and all firms are not on the HUD Debarment List. RECOMMENDATION Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: That the Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and execute contracts, and make any necessary changes, with the short listed Design Professional firms for the Hurricane Harvey Disaster Recovery Program, for two years, with a one year extension option, pursuant to the memorandum dated November 1, 2017, from Peter Clark, Interim Vice President of REID, to Tory Gunsolley, President & CEO. .

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Resolution No. 2932

Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM 1. Brief Description of Proposed Item

Increase Contract for Adjusters International for Hurricane Harvey Public Assistance Disaster Recovery Program

2. Date of Board Meeting: November 14, 2017 3. Proposed Board Resolution:

Resolution: That the Houston Housing Authority Board of Commissioners, authorizes the President & CEO to increase the current not to exceed amount of $90,000 to $650,000 for Adjusters International (AI) to provide Program Management services for the Hurricane Harvey Public Assistance Disaster Recovery Program, pursuant to the memorandum dated November 1, 2017, from Peter Clark, Interim Vice President of REID, to Tory Gunsolley, President & CEO.

4. All Backup attached? Yes No If no, what is missing and when will it be submitted: 5. Department Head Approval Signature Date: 6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available Yes No Source Account # VP of FO Approval Signature Date: 7. Approval of President & CEO Signature Date:

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Resolution No. 2932

Transforming Lives & Communities

MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: PETER CLARK, INTERIM VICE PRESIDENT OF REID

SUBJECT: INCREASE CONTRACT FOR ADJUSTERS INTERNATIONAL FOR HURRICANE HARVEY PUBLIC ASSISTANCE RECOVERY PROGRAM

DATE: NOVEMBER 1, 2017

This memorandum recommends that the Houston Housing Authority Board of Commissioners, authorizes the President & CEO to increase the current not to exceed amount of $90,000 to $650,000 and negotiate and execute contracts and make necessary changes for Adjusters International (AI) to provide program management for the Hurricane Harvey Public Assistance Disaster Recovery Program.

BACKGROUND

Adjusters International (AI) was procured through Choice Partners Co-op as Program Manager for the emergency FEMA Category B phase. AI has a MBE subcontractor, MPACT, participating at 25%. The initial $90K contract scope of work addressed oversight and documentation of FEMA emergency Category B Items including:

1. Safety inspections 2. Environmental inspections 3. Cleaning of units 4. Emergency repairs such as installation of roof tarps 5. Identifying damages incurred during Hurricane Harvey 6. Uploading documentation to the FEMA portal

The increased amount $650K is to be for Program Manager for FEMA Category A-G and document the build back phase which includes:

1. Procurement of architectural services to produce scopes of work (SOW) and cost estimates for the Build back Phase.

2. Bidding of the SOWs and contractor selection. 3. Monitoring the construction process 4. Documenting the construction close out process 5. Preparation of an expedited FEMA Project Worksheet (PW) 6. Uploading documents to the FEMA Portal 7. Negotiating FEMA PWs on the behalf of HHA 8. Hazard Mitigation Grant and other FEMA grants 9. Insurance Claims

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Resolution No. 2932

REID recommends that the current contract be increased by $650,000 for a total of $740,000, which includes a 5% contingency of $37,000 to be held outside the contract to manage the build back phase. The HHA estimates that up to $39,000,000 may be reimbursed by FEMA through the Hurricane Harvey Disaster Recovery Public Assistance Program and the estimated completion time is November, 2018. References have been checked. Adjusters International is not on the HUD Debarment List and there is no conflict of interest. RECOMMENDATION Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: That the Houston Housing Authority Board of Commissioners, authorizes the President & CEO to increase the current not to exceed amount of $90,000 to $650,000 for Adjusters International (AI) to provide Program Management services for the Hurricane Harvey Public Assistance Disaster Recovery Program, pursuant to the memorandum dated November 1, 2017, from Peter Clark, Interim Vice President of REID, to Tory Gunsolley, President & CEO.

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Resolution No. 2933

Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM 1. Brief Description of Proposed Item

Memorandum of Understanding with Ojala Holdings, LP

2. Date of Board Meeting: November 14, 2017 3. Proposed Board Resolution:

Resolution: The Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and execute a Memorandum of Understanding and make any corrections and changes as necessary with Ojala Holdings, LP for a Housing development partnership related to a development in District C, pursuant to the memorandum dated October 31, 2017, from Michael Rogers, Vice President Fiscal & Business Operations, to Tory Gunsolley, President & CEO.

4. All Backup attached? Yes No If no, what is missing and when will it be submitted: 5. Department Head Approval Signature Date: 6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available Yes No Source Account # VP of FO Approval Signature Date: 7. Approval of President & CEO Signature Date:

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Resolution No. 2933

Transforming Lives & Communities

MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: MICHAEL ROGERS, VICE PRESIDENT FISCAL & BUSINESS OPERATIONS

SUBJECT: MEMORANDUM OF UNDERSTANDING WITH OJALA HOLDINGS

DATE: OCTOBER 31, 2017

This memorandum recommends that the Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and enter into a Memorandum of Understanding (MOU) with The Ojala Holdings to provide additional affordable housing in the City of Houston, some of which may be used to relocate families displaced by the TXDOT acquisition of the HHA property. BACKGROUND The Houston market area has a substantial shortage of affordable housing units. Recent Census data indicates that over 400,000 households in Houston qualify for housing assistance at 80% of the Area Median Income (AMI), additionally there are 155,582 families currently living in poverty. Over 200,000 families in Houston pay greater than 30% of their income for housing. The existing housing stock only provides affordable opportunities for 76,725 families in Houston. This sheds light on the extent of the need for affordable housing for all families at all income ranges below 80% of AMI. The Houston Housing Authority wishes to increase the number of affordable housing units available for qualified residents within its jurisdiction. To facilitate this, Request for Proposal 17-17 (RFP 17-17) was issued on June 18, 2017. This goal of RFP 17-17 was to solicit acquisition, rehabilitation or construction opportunities involving affordable housing. The RFP establishes six (6) rounds of bid solicitations calling for bids to be submitted by the deadlines as follows: Round One – June 30, 2017 Round Two – July 28, 2017 Round Three – August 25, 2017 Round Four – September 29, 2017 Round Five – October 27, 2017 Round Six– November 17, 2017 Each round provided for an approximate thirty-one (31) day negotiation period to enter into a MOU concerning the submitted acquisition, rehabilitation or construction opportunity. The negotiated MOU(s) will require board approval at a later board meeting. Ojala Holdings was the only company to respond by the end of Round Five. Ojala Holdings is proposing to develop a 303 unit multifamily mixed-income apartment development located in the Heights area of

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Houston. Upon completion of the development 152 (50.17%) of the units will be restricted to residents earning less than 80% of the Area Median Income. The remaining 151 (49.83%) of the units will be market units. AREA OF OPPORTUNITY The potential development is located in a TDHCA Area of Opportunity quartile 1 which is the highest of the areas of opportunity. This means that the census tract has low poverty and minority along with access to great schools, jobs and community amenities. The census tract has a minority concentration of 39.4% and a poverty rate of 6.4%, both of which are significantly lower than the City of Houston’s average. Although the potential development is located in an area of opportunity, almost the entire tract is located in sometime of floodplain. A large portion of the site is in the 100 year flood plain with a portion in the actual floodway. EVALUATION COMMITTEE The Evaluation Committee for round five (5) of RFP 17-17 consisted of Michael Rogers, Vice President Fiscal & Business Operations, Lori Graves, Hearing Officer, and Peter Clark, Director of Real Estate Investment Department. Michael Rogers chaired the round five (5) evaluation committee SCORING The terms of RFP 17-17 called for the evaluation committee to evaluate each submittal and to recommend that each proposal scoring in excess of seventy-five (75) points be selected to determine if a MOU could successfully be negotiated.

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The scoring criteria and results are listed below:

OJALA

RFP 17-17 SCORING HOLDINGS

POINTS Standard Heights

Demonstrated expertise & relevant experience with:

1 Design, Construction & management of mixed income / mixed finance 10 10

finance developments.

Reference - Financial institutions, governmental entities and former clients

Project Design and Location:

2 Ability to comply with HUD Site and Neighborhood Statdards 25 22

Development serves and underserved community or population

Community amenities including low poverty rates, low crime rates, high

school achievments, access to employment

Ability to meet Section 3 and M/WBE requirements:

3 Proposal to meet requirements 10 8

Track record of meeting requirements

Development Partner Plan:

Overall feasibility of Plan, Schedule of performance / timeline

4 Strategy/methodology, Acquistion, with or without Rehabilitation or 20 18

new construction

Development Specifications that contribute to the mission of HHA

Proposed number of units and type of affordable units

Construction / Rehabilitation Estimate, proposed construction partners

Proposed Budget:

5 Development and Operating Pro-Forma including the amount of gap funding 10 10

assistance needed for HHA relative to the amount of public benefit

Sources and Uses including cash flow

Economic Benefit to HHA:

6 Allocation of income streams and all revenue sources and providing

guarantees post development partner exit 25 20

Developer Fee Split

Proposed Ground Lease Payments

Right of first refusal, purchase option, or exit strategy

TOTALS 100 88

The Ojala Holdings LP submittal met the minimum score threshold and was selected to determine if a MOU could successfully be negotiated. RECOMMENDATION Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: The Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and execute a Memorandum of Understanding and make any corrections and changes as necessary with Ojala Holdings, LP for a Housing development partnership related to a development in District C, pursuant to the memorandum dated October 31, 2017, from Michael Rogers, Vice President Fiscal & Business Operations, to Tory Gunsolley, President & CEO.

74

Resolution No. 2934

Transforming Lives & Communities

REQUEST FOR BOARD AGENDA ITEM 1. Brief Description of Proposed Item

Memorandum of Understanding with Ojala Holdings, LP

2. Date of Board Meeting: November 14, 2017 3. Proposed Board Resolution:

Resolution: The Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and execute a Memorandum of Understanding and make any corrections and changes as necessary with Ojala Holdings, LP for a Housing development partnership related to a development in District E, pursuant to the memorandum dated October 31, 2017, from Michael Rogers, Vice President Fiscal & Business Operations, to Tory Gunsolley, President & CEO.

4. All Backup attached? Yes No If no, what is missing and when will it be submitted: 5. Department Head Approval Signature Date: 6. Statement regarding availability of funds by VP of Fiscal Operations Funds Budgeted and Available Yes No Source Account # VP of FO Approval Signature Date: 7. Approval of President & CEO Signature Date:

75

Resolution No. 2934

Transforming Lives & Communities

MEMORANDUM

TO: TORY GUNSOLLEY, PRESIDENT & CEO

FROM: MICHAEL ROGERS, VICE PRESIDENT FISCAL & BUSINESS OPERATIONS

SUBJECT: MEMORANDUM OF UNDERSTANDING WITH OJALA HOLDINGS

DATE: OCTOBER 31, 2017

This memorandum recommends that the Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and enter into a Memorandum of Understanding (MOU) with The Ojala Holdings to provide additional affordable housing in the City of Houston, some of which may be used to relocate families displaced by the TXDOT acquisition of the HHA property. BACKGROUND The Houston market area has a substantial shortage of affordable housing units. Recent Census data indicates that over 400,000 households in Houston qualify for housing assistance at 80% of the Area Median Income (AMI), additionally there are 155,582 families currently living in poverty. Over 200,000 families in Houston pay greater than 30% of their income for housing. The existing housing stock only provides affordable opportunities for 76,725 families in Houston. This sheds light on the extent of the need for affordable housing for all families at all income ranges below 80% of AMI. The Houston Housing Authority wishes to increase the number of affordable housing units available for qualified residents within its jurisdiction. To facilitate this, Request for Proposal 17-17 (RFP 17-17) was issued on June 18, 2017. This goal of RFP 17-17 was to solicit acquisition, rehabilitation or construction opportunities involving affordable housing. The RFP establishes six (6) rounds of bid solicitations calling for bids to be submitted by the deadlines as follows: Round One – June 30, 2017 Round Two – July 28, 2017 Round Three – August 25, 2017 Round Four – September 29, 2017 Round Five – October 27, 2017 Round Six– November 17, 2017 Each round provided for an approximate thirty-one (31) day negotiation period to enter into a MOU concerning the submitted acquisition, rehabilitation or construction opportunity. The negotiated MOU(s) will require board approval at a later board meeting. Ojala Holdings is proposing to acquire an existing 734 unit multifamily mixed-income apartment development located in Southeast Houston. Upon completion of the acquisition, the units will be converted from market rate to a mixed income property and to rehabilitate the property. The proposal

76

Resolution No. 2934

calls for 75 (10.22%) of the units to become ACC units and another 298 (40.6%) will be restricted to residents earning less than 80% of the Area Median Income. The remaining 361 (49.18%) of the units will remain as market units. AREA OF OPPORTUNITY The potential development is located in a TDHCA Area of Opportunity quartile 3. The census tract has low poverty and minority along with access to great schools, jobs, and community amenities. The census tract has a minority concentration of 51.7% and a poverty rate of 4.8%, both of which are lower than the City of Houston’s average. EVALUATION COMMITTEE The Evaluation Committee for round five of RFP 17-17 consisted of Michael Rogers, Vice President Fiscal & Business Operations, Lori Graves, Hearing Officer, and Peter Clark, Director of Real Estate Investment Department. Michael Rogers chaired the round 5 evaluation committee SCORING The terms of RFP 17-17 called for the evaluation committee to evaluate each submittal and to recommend that each proposal scoring in excess of 75 points be selected to determine if a MOU could successfully be negotiated.

77

Resolution No. 2934

The scoring criteria and results are listed below:

OJALA

RFP 17-17 SCORING HOLDINGS

POINTS The Bradford

Demonstrated expertise & relevant experience with:

1 Design, Construction & management of mixed income / mixed finance 10 10

finance developments.

Reference - Financial institutions, governmental entities and former clients

Project Design and Location:

2 Ability to comply with HUD Site and Neighborhood Statdards 25 18

Development serves and underserved community or population

Community amenities including low poverty rates, low crime rates, high

school achievments, access to employment

Ability to meet Section 3 and M/WBE requirements:

3 Proposal to meet requirements 10 8

Track record of meeting requirements

Development Partner Plan:

Overall feasibility of Plan, Schedule of performance / timeline

4 Strategy/methodology, Acquistion, with or without Rehabilitation or 20 17

new construction

Development Specifications that contribute to the mission of HHA

Proposed number of units and type of affordable units

Construction / Rehabilitation Estimate, proposed construction partners

Proposed Budget:

5 Development and Operating Pro-Forma including the amount of gap funding 10 10

assistance needed for HHA relative to the amount of public benefit

Sources and Uses including cash flow

Economic Benefit to HHA:

6 Allocation of income streams and all revenue sources and providing

guarantees post development partner exit 25 23

Developer Fee Split

Proposed Ground Lease Payments

Right of first refusal, purchase option, or exit strategy

TOTALS 100 86

The Ojala Holdings LP submittal met the minimum score threshold and was selected to determine if a MOU could successfully be negotiated. RECOMMENDATION Accordingly, I recommend that the Board considers this resolution, which states:

Resolution: The Houston Housing Authority Board of Commissioners authorizes the President & CEO to negotiate and execute a Memorandum of Understanding and make any corrections and changes as necessary with Ojala Holdings, LP for a Housing development partnership related to a development in District E, pursuant to the memorandum dated October 31, 2017, from Michael Rogers, Vice President Fiscal & Business Operations, to Tory Gunsolley, President & CEO.

78

BOARD REPORT FOR MONTH ENDING OCTOBER 31, 2017

I. Executive Summary……………………………………………..…..................................80

II. Section 3 and JobsPlus Update………………………………………………………………..81 …

III. Low-Income Public Housing……………………………………..................................82

IV. Housing Choice Voucher Program…………………………………………………...........90

V. Real Estate, Investment and Development……………………………………...........91

VI. Addendum: Open Solicitation Log …………….…………….………………..……………94

VII. Addendum: Hurricane Harvey Updates ……………………………………….............95

VIII. Addendum: Operating Statements …………….…………………………….…………..99

79

EXECUTIVE SUMMARY

LOW-INCOME PUBLIC HOUSING

The Low-Income Public Housing (LIPH) program had an adjusted vacancy rate of 3.8% on October 31, 2017. As of November 1, 2017, rent collection for June was 100% of rents billed on an adjusted cash accounting basis. There are currently 43,516 active applications for the public housing central and site-based waiting lists, which represents an increase of 162.6% in the last month.

Low-Income Public Housing

August September October

Waiting Lists 16,708 16,569 43,516*

Vacancy Rate 0.9% 1.6% 3.8%

Rent Collection 93.1% 100% 100.4%

Unit Turnaround Time (Days) 16 16 17

Avg. Non-Emergency Work Order Days 1.61 1.22 1.07

HOUSING CHOICE VOUCHER PROGRAM

The HCV staff completed 1,811 annual re-examinations during October. The HCV department also completed 467 interims, 179 change of units (moves), 129 new admissions, and 57 portability move-in transactions. On October 31, 2017, 617 families were enrolled in the Family Self Sufficiency (FSS) program; 210 of the 541 (38%) families eligible for escrow currently have a FSS escrow balance. The PIH Information Center (PIC) reporting rate for the one-month period ending October 31, 2017 was 100.0%.

Voucher Programs (Excluding DHAP)

August September October

Households 18,036 17,963 17,898

ABA Utilization/Unit Utilization 114.8%**/103.7% 114.1%**/102.9% 114.1%**/102.9%

Reporting Rate 100% 100% 100%

Annual Reexaminations Completed 1,553 1,493 1,811

HQS Inspections 1,785 2,861 1,980

Waiting List 27,951 27,951 27,951

*This is the first month in reporting the new online PHO waiting list. **The funding asterisk is because we continue to use the original HAP funding as a baseline, and will update with the new numbers when released.

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SECTION 3 AND JOBS PLUS UPDATE- JANUARY THROUGH OCTOBER 2017

Section 3 Report

PHO HCV

Low- Income Individuals

Total Count Total Income

Annual Enrollment 62 19 51 132 - *enrollees re-certify annually

Hired by HHA 10 0 4 14 $92,446.73

Hired by HHA Contractors

2 3 7 12 $92,752.42

Hired by Local Employers 18 3 4 25 $152,973.73

Total Hired 30 6 15 51 $338,172.88

Compliance Fund

Total Contributions $115,903.21

Total Expenses Year to Date ($15,757.65)

Balance Year to Date $100,145.56

JobsPLUS Update

4-Year Goals (unduplicated) Grant to Date Performance Threshold

(22 mo.)(61%)

Enrolled 339 residents 354 125%

Assessed 275 residents 354 137%

Provide 254 residents with Post- Assessment Services

327 148%

Assist 207 unemployed residents in acquiring employment

75 59%

Increase # individuals who obtain a living wage

0 0%

Assist 106 residents in retaining employment for at lease 180 days

59 103%

425 households receiving EID benefits (discounted rent)

92 37%

Amount of Earned Income Disregard provided to households (discounted

rent for employed tenants) $194,343 N/A

81

PROPERTY MANAGEMENT SUMMARY

PMC

Rent Collection

August September October

% Grade % Grade % Grade

Orion 89.8 F 103 A 100.9 A

Lynd 95.8 C 89.6 F 108.2 A

J. Allen 96.9 B 97.9 B 98.7 A

PHAS Score

Occupancy Rate

Avg. Total Turnaround

Days

Rent Collection

Percentage

Avg. W/O Days

A 98 to 100 1 to 20 98 to 100 ≤24

B 97 to 97.9 21 to 25 96 to 97.9 25 to 30

C 96 to 96.9 26 to 30 94 to 95.9 31 to 40

D 95 to 95.9 31 to 40 92 to 93.9 41 to 50

E 94 to 94.9 41 to 50 90 to 91.9 51 to 60

F ≥93.9 ≥51 ≥89.9 ≥61

PMC

Emergency Work Orders (Completed within 24 hours)

Routine Work Orders

August September August September October

% Grade % Grade % Grade Days Grade Days Grade Days Grade

Orion 100 A 100 A 100 A 1.8 A 1.4 A 1.1 A

Lynd 100 A 100 A 100 A 1.3 A 0.0 A 0.0 A

J. Allen 100 A 100 A 100 A 1.6 A 1.4 A 1.8 A

PMC

Vacancy Unit Turnaround Time (YTD)

August September October August September October

% Grade % Grade % Grade Days Grade Days Grade Days Grade

Orion 0.5 A 0.3 A 1.1 A 15.7 A 16.6 A 16.8 A

Lynd 1.2 A 0.0 A 0.0 A 10.8 A 16.6 A 12.0 A

J. Allen 0.4 A 3.5 C 7.6 F 16.6 A 12.0 A 18.1 A

82

PUBLIC HOUSING MANAGEMENT ASSESSMENT

VACANCY RATE Goal 2.0% Actual 3.8% A 0 to 2 B 2.1 to 3

This indicator examines the vacancy rate, a PHA's progress in reducing vacancies, and unit turnaround time. Implicit in this indicator is the adequacy of the PHA's system to track the duration of vacancies and unit turnaround, including down time, make ready time, and lease up time.

C 3.1 to 4

D 4.1 to 6

E 5.1 to 6

F ≥6.1

RENT COLLECTION (YTD) Goal 98% Actual 100.4% A 98 to 100 B 96 to 97.9

This report examines the housing authority's ability to collect dwelling rent owed by residents in possession of units during the current fiscal year by measuring the balance of dwelling rents uncollected as a percentage of total dwelling rents to be collected.

C 94 to 95.9

D 92 to 93.9

E 90 to 91.9

F ≤89.9

EMERGENCY WORK ORDERS Goal 100% Actual 100% A 99 to 100 B 98 to 98.9

This indicator examines the average number of days that it takes for an emergency work order to be completed. Emergency work orders are to be completed within 24 hours or less and must be tracked.

C 97 to 97.9

D 96 to 96.9

E 95 to 95.9

F ≤94.9

NON-EMERGENCY WORK ORDERS Goal 25 Days Actual 1.07 Days A ≤24 B 25 to 30

This indicator examines the average number of days that it takes for a work order to be completed. Implicit in this indicator is the adequacy of HHA's work order system in terms of how HHA accounts for and controls its work orders and its timeliness in preparing/issuing work orders.

C 31 to 40

D 41 to 50

E 51 to 60

F ≥61

ANNUAL INSPECTIONS Goal 100% Actual 100% A 100 B 97 to 99

This indicator examines the percentage of units that HHA inspects on an annual basis in order to determine the short-term maintenance needs and long-term modernization needs. Implicit in this indicator is the adequacy of HHA's inspection program in terms of the quality of HHA's inspections, and how HHA tracks both inspections and needed repairs.

C 95 to 96.9

D 93 to 94.9

E 90 to 92.9

F ≥89.9

83

VACANCY RATE AND TURNAROUND DAYS

Low-Income Public Housing Development PMC

ACC Units

Approved Units Offline

Total Available ACC Units

Occupied Units

Vacant Units

Occupancy Percentage Grade

Total Vacant Days

Units Turned YTD

Avg. Total

Turnaround Days YTD Grade

Allen Parkway Village

Orion 278 0 278 271 7 97.5% B 573 36 16 A

Bellerive J. Allen 210 0 210 210 0 100.0% A 505 21 24 B

Clayton Homes J. Allen 296 1 295 224 71 75.9% F 1311 80 16 A

Cuney Homes Orion 553 1 552 547 5 99.1% A 2017 89 23 B

Ewing Orion 40 0 40 40 0 100.0% A 71 6 12 A

Forest Green J. Allen 100 1 99 82 17 82.8% F 148 9 16 A

Fulton Village Lynd 108 0 108 108 0 100.0% A 85 10 9 A

Heatherbrook Lynd 53 0 53 53 0 100.0% A 143 9 16 A

Historic Oaks of APV

Orion 222 0 222 222 0 100.0% A 352 14 25 B

Historic Rental Orion 40 0 40 39 1 97.5% B 31 3 10 A

Irvinton Village J. Allen 318 1 317 303 14 95.6% D 1477 73 20 A

Kelly Village J. Allen 270 0 270 270 0 100.0% A 512 38 13 A

Kennedy Place Orion 108 0 108 107 1 99.1% A 189 20 9 A

Lincoln Park Orion 200 0 200 199 1 99.5% A 429 32 13 A

Lyerly J. Allen 199 0 199 195 4 98.0% A 277 13 21 B

Oxford Place Orion 230 0 230 229 1 99.6% A 347 43 8 A

Victory Apartments

Orion 100 0 100 97 3 97.0% B 252 10 25 B

Totals 3325 4 3321 3196 125 96.2% C 8719 506 17 A

Section 8 New Construction Development PMC

S8 NC Units

Units Offline

Total Available

S8 NC Units

Occupied Units

Vacant Units

Occupancy Percentage Grade

Total Vacant Days

Units Turned YTD

Avg. Total

Turnaround Days YTD Grade

Long Drive Tarantino 100 0 100 98 2 98.0% A 224 20 11 A

Telephone Road Tarantino 200 0 200 198 2 99.0% A 170 19 9 A

Totals 300 0 300 296 4 98.7% A 394 39 10 A

PHAS Score

Occupancy Rate

Avg. Total Turnaround

Days

A 98 to 100 1 to 20

B 97 to 97.9 21 to 25

C 96 to 96.9 26 to 30

D 95 to 95.9 31 to 40

E 94 to 94.9 41 to 50

F ≥93.9 ≥51

99 99.2 99.2 99.1

98.4

96.2

92

93

94

95

96

97

98

99

100

May June July August September October

Six Months Trailing Occupancy Rate

84

TAX CREDIT APARTMENT LEASING/OCCUPANCY INFORMATION

Property Property Manager Total Units

Public Housing/Tax Credit Units

Market Units

Vacant Units Occupied (%)

2100 Memorial Lynd 197 0 0 137 31%

Heatherbrook Lynd 176 53 36 1 99%

Mansions at Turkey Creek

Alpha Barnes

252 0 0 70 72%

Peninsula Park Orion 280 0 0 3 99%

Pinnacle at Wilcrest Embrey 250 0 0 5 98%

Sweetwater Point Lynd 260 0 0 5 98%

Uvalde Ranch Hettig-Kahn 244 0 0 78 68%

Villas at Winkler Lynd 234 0 0 6 97%

Willow Park Embrey 260 0 0 2 99%

PH-LIHTC

Fulton Village Lynd 108 108 0 0 100%

HOAPV Orion 222 222 0 0 100%

Lincoln Park Orion 250 200 50 2 99%

Oxford Place Orion 250 230 20 1 100%

Victory Apartments Orion 100 100 0 0 100%

*EXCLUDES PUBLIC HOUSING LIHTC PROPERTIES

98.5% 98.4% 98.4% 98.2%

92.7%

89.9%

85.0%

88.0%

91.0%

94.0%

97.0%

100.0%

May June July August September October

6 Month Trailing Occupancy Rate

85

RENT COLLECTION Low-Income Public

Housing Development PMC Month Billed

Month Collected

% Collected Grade YTD Billed

YTD Collected

% YTD Collected Grade

Allen Parkway Village Orion $95,719 $93,820 98.0% A $982,523 $963,363 98.0% A

Bellerive J. Allen $49,512 $49,374 99.7% A $483,086 $482,753 99.9% A

Clayton Homes J. Allen $59,091 $58,021 98.2% A $780,588 $766,601 98.2% A

Cuney Homes Orion $101,739 $103,513 101.7% A $1,025,185 $1,000,619 97.6% B

Ewing Orion $5,920 $5,985 101.1% A $63,584 $63,101 99.2% A

Forest Green J. Allen $18,276 $18,788 102.8% A $216,947 $215,060 99.1% A

Fulton Village Lynd $29,456 $32,293 109.6% A $280,261 $282,933 101.0% A

Heatherbrook Apts. Lynd $9,955 $10,337 103.8% A $96,104 $93,626 97.4% B

Historic Oaks of APV Orion $57,123 $57,239 100.2% A $552,669 $547,767 99.1% A

Historic Rental Orion $8,710 $8,683 99.7% A $80,030 $79,441 99.3% A

Irvinton Village J. Allen $72,121 $70,418 97.6% B $688,965 $672,209 97.6% B

Kelly Village J. Allen $61,307 $60,219 98.2% A $615,652 $603,899 98.1% A

Kennedy Place Orion $30,425 $32,324 106.2% A $302,829 $302,266 99.8% A

Lincoln Park Orion $38,502 $38,477 99.9% A $364,570 $361,166 99.1% A

Lyerly J. Allen $47,764 $47,328 99.1% A $484,602 $483,522 99.8% A

Oxford Place Orion $36,025 $37,356 103.7% A $384,309 $381,132 99.2% A

Victory Apartments Orion $23,951 $24,310 101.5% A $272,081 $272,215 100.0% A

Totals $745,596 $748,486 100.4% A $7,673,987 $7,571,673 98.7% A

Section 8 New Construction Development

Month Billed

Month Collected

% Collected Grade YTD Billed

YTD Collected

% YTD Collected Grade

Long Drive Tarantino $20,087 $21,119 105.1% A $199,598 $197,621 99.0% A

Telephone Road Tarantino $50,096 $50,376 100.6% A $505,084 $505,315 100.0% A

Totals $70,183 $71,495 101.9% A $704,681 $702,935 99.8% A

PHAS Score

Rent Collection Percentage

A 98 to 100

B 96 to 97.9

C 94 to 95.9

D 92 to 93.9

E 90 to 91.9

F ≥89.9

98.5%98.4% 98.4%

93.1%

100.0%

100.4%

85.0%

90.0%

95.0%

100.0%

May June July August September October

6 Months Trailing Rent Collection Rate

86

EMERGENCY WORK ORDERS

Low-Income Public Housing

Development PMC Emergency Work Orders Generated

Emergency W/O Completed within

24 hours

Percentage Completed

within 24 hours Grade Allen Parkway Village

Orion 0 0 0.0% A

Bellerive J. Allen 0 0 0.0% A

Clayton Homes J. Allen 1 1 100.0% A

Cuney Homes Orion 0 0 0.0% A

Ewing Orion 0 0 0.0% A

Forest Green J. Allen 0 0 0.0% A

Fulton Village Lynd 0 0 0.0% A

Heatherbrook Apartments

Lynd 0 0 0.0% A

Historic Oaks of APV Orion 0 0 0.0% A

Historic Rental Orion 0 0 0.0% A

Irvinton Village J. Allen 5 5 100.0% A

Kelly Village J. Allen 10 10 100.0% A

Kennedy Place Orion 0 0 0.0% A

Lincoln Park Orion 0 0 0.0% A

Lyerly J. Allen 16 16 100.0% A

Oxford Place Orion 0 0 0.0% A

Victory Apartments Orion 0 0 0.0% A

Totals 32 32 100.0% A

Section 8 New Construction Development

Emergency Work Orders Generated

Emergency W/O Completed within

24 hours

Percentage Completed

within 24 hours Grade

Long Drive Tarantino 0 0 0.0% A

Telephone Road Tarantino 0 0 0.0% A

Totals 0 0 0.0% A

PHAS Score

Avg. W/O Days

A 99 to 100

B 98 to 98.9

C 97 to 97.9

D 96 to 96.9

E 95 to 95.9

F ≤94.9

87

NON-EMERGENCY WORK ORDERS

Low-Income Public Housing Development PMC

Work Orders Generated

Average Completion Time (Days) Grade

Allen Parkway Village Orion 16 0.00 A

Bellerive J. Allen 319 1.80 A

Clayton Homes J. Allen 277 2.62 A

Cuney Homes Orion 292 1.06 A

Ewing Orion 3 2.00 A

Forest Green J. Allen 66 1.44 A

Fulton Village Lynd 0 0.00 A

Heatherbrook Apartments Lynd 0 0.00 A

Historic Oaks of APV Orion 5 0.00 A

Historic Rental Orion 3 0.00 A

Irvinton Village J. Allen 269 1.52 A

Kelly Village J. Allen 135 1.38 A

Kennedy Place Orion 92 1.22 A

Lincoln Park Orion 157 1.03 A

Lyerly J. Allen 207 1.31 A

Oxford Place Orion 29 1.44 A

Victory Apartments Orion 130 1.29 A

Totals 2000 1.07 A

Section 8 New Construction Development

Work Orders Generated

Average Completion Time (Days) Grade

Long Drive Tarantino 203 1.93 A

Telephone Road Tarantino 152 1.00 A

Totals 355 1.47 A

PHAS Score

Avg. W/O Days

A ≤24

B 25 to 30

C 31 to 40

D 41 to 50

E 51 to 60

F ≥61

2.291.42 1.62 1.61 1.22 1.07

0

2

4

6

8

10

May June July August September October

6 Months Trailing Non-Emergency Work Orders

88

ANNUAL INSPECTIONS

Low-Income Public Housing

Development PMC YTD Inspections Due YTD Inspections

Performed Percentage Complete Grade

Bellerive J. Allen 210 210 100.0% A

Clayton Homes J. Allen 296 296 100.0% A

Cuney Homes Orion 553 553 100.0% A

Ewing Orion 40 40 100.0% A

Forest Green J. Allen 100 100 100.0% A

Fulton Village Lynd 108 108 100.0% A

Heatherbrook Apartments

Lynd 176 176 100.0% A

Historic Oaks of APV Orion 500 500 100.0% A

Historic Rental Orion 40 40 100.0% A

Irvinton Village J. Allen 318 318 100.0% A

Kelly Village J. Allen 270 270 100.0% A

Kennedy Place Orion 108 108 100.0% A

Lincoln Park Orion 250 250 100.0% A

Lyerly J. Allen 199 199 100.0% A

Oxford Place Orion 250 250 100.0% A

Victory Apartments Orion 100 100 100.0% A

Totals 3,518 3,518 100.0% A

Low-Income Public

Housing Development PMC Inspections Due

Inspections Performed

Percentage Complete Grade

Long Drive Tarantino 200 200 100.0% A

Telephone Road Tarantino 100 100 100.0% A

Totals 300 300 100.0% A

PHAS Score Inspections

Performed YTD

A 100%

B 97 to 99%

C 95 to 96.9%

D 93 to 94.9%

E 90 to 92.9%

F ≥89.9%

89

HOUSING CHOICE VOUCHER HUD-GRADED SEMAP INDICATORS Score Performance

ANNUAL REEXAMINATIONS REPORTING RATE Goal 96% Actual 100% 10 ≥96 5 90 to 95

This Indicator shows whether the Agency completes a re-examination for each participating family at least every twelve (12) months.

0 ≤89

CORRECT TENANT RENT CALCULATIONS Goal 98% Actual 100% 5 98 to 100 0 ≤97

This Indicator shows whether the Agency correctly calculates the family’s share of rent to owner in the Rental Voucher Program.

PRECONTRACT HQS INSPECTIONS Goal 100% Actual 100% 5 98 to 100 0 ≤97

This Indicator shows whether newly leased units pass HQS inspection on or before the beginning date of the Assisted Lease and HAP Contract.

FSS ENROLLMENT Goal 80% Actual 121% 10 ≥80 8 60 to 79

This Indicator shows whether the Agency has enrolled families in the FSS Program as required. To achieve the full points for this Indicator, a housing authority must have 80% or more of its mandatory FSS slots filled. There are currently 512 slots on the FSS Program; 617 families are currently enrolled.

5 ≤59

FSS ESCROW Goal 30% Actual 38% 10 ≥30 5 ≤29

This Indicator shows the extent of the Agency’s progress in supporting FSS by measuring the percent of current FSS participants with FSS progress reports entered in the PIC system that have had increases in earned income which resulted in escrow account balances. To achieve the full points for this Indicator, at least 30% of a housing authority’s enrolled families must have an escrow balance. 617 families participate in the FSS program. 210 of the 541 (38%) families eligible for escrow currently have a FSS escrow balance.

90

REAL ESTATE, INVESTMENT, AND DEVELOPMENT

NOVEMBER 2017

REO PROJECTS PUBLIC HOUSING DIFFERED MAINTENANCE AND CAPITAL IMPROVEMENTS

Major Capital Projects

o Allen Parkway Village

While investigating the rebuild of the parapet walls on 8 buildings we found that these

buildings and possibly others are infested with bats. We are determining the extent of

the problem and a solution to remove the bats and seal the buildings so they cannot

return.

NEW DEVELOPMENT CROSSTIMBERS & MAIN (INDEPENDENCE HEIGHTS)

Framing is underway. Rough plumbing is being installed. Roofing is underway. Project is on schedule

and approximately 47% complete.

Aerial photos are available upon request. These are taken on a monthly basis and show the progress of

the work.

KELLY II LAND ASSEMBLEDGE

Due to Hurricane Harvey this project is temporarily on hold.

2650 FOUNTAINVIEW OFFICE RENOVATION

All staff information has been sent in preparation for the move.

Move-in date has been set for November 10th

RE-DEVELOPMENT TELEPHONE ROAD

Sec 8 HAP Contract will expire August 2018

Exploring cost to recapitalize and renovate

Negotiating PDG Architects to develop Specifications, and Plans for the Renovation.

HURRICANE HARVEY 2100 MEMORIAL

Professionals are assessing the building and will give us options regarding the extent and cost to repair or replace the building.

The majority of the first floor has been gutted MANSIONS AT TURKEY CREEK

44 units and the club/leasing building were flooded, vacated, gutted and are in the process of final clean. 29 of the units and the club/leasing building are covered by flood insurance; 15 of the units are not covered by flood insurance. We are developing a Scope and Cost to rebuild as soon as the units pass environmental inspections.

91

The roof, may need to be replaced due to extensive leaks. We are trying to get the insurance to cover, but don’t expect this to happen. Our LP, Alden Torch, is evaluating our request to replace the roofs using Replacement Reserves and available cash in the operating account.

UVALDE

74 units and the club/leasing building were flooded, vacated, gutted and are in the process of final clean. 10 garage buildings also flooded and damaged. We believe that all damage will be covered by flood insurance and are developing a Scope and Cost to rebuild as soon as the units pass environmental inspections.

SWEETWATER

73 units affected mostly by roof and window leaks. The wet carpet and some drywall has been removed and are in the process of final clean. Roofs repaired, need to seal windows. We believe that all damage will be covered by flood insurance and are developing a Scope and Cost to rebuild as soon as the units pass environmental inspections.

FOREST GREEN

84 units and the leasing building were flooded, 2 gutted. 64 are still occupied. No flood insurance was placed on this property, thus we will seek FEMA funding for. Scope and Cost will be determined as soon as we have access to all the units. Scope and Cost will be determined as soon as we have access to all the units.

CLAYTON HOMES

112 units were flooded in 15 buildings. 32 gutted. 45 are still occupied (1 was vacant). Wind driven damage to 21 buildings. No flood insurance was placed on this property, thus we will seek FEMA funding for. Scope and Cost will be determined as soon as we have access to all the units.

IRVINGTON

10 units damaged by flood and/or wind in building #127. All residents are out and the building is being cleaned and will be boarded up. Crawl space under buildings #125, 126 & 127 received flood water and sustained damage. Multiple roof leaks and damaged fencing.

WINKLER

172 units damaged from roof leaks. Repairs started, about 10% done.

FULTON VILLAGE

No units were flooded, roof leaks occurred affecting 38 units with leaks to ceilings, walls and windows. The roof was on schedule to be replaced prior to the storm. Certain foundation repair needs to take place prior to the roof repair. We are in the process of developing a SOW/ICE to procure both the foundation and roof repairs.

CUNEY

18 units have water damage from roof leaks. Crawl space underneath each building contaminated by flood waters. Roof damage to all buildings.

APV/HRI

Roof leaks will be repaired by contractor, roof under warranty

APV 79 units damaged from roof leaks. About halfway through removing sheetrock. Basement and elevator pits flooded.

HOAPV two elevator pits flooded.

92

HEATHERBROOK 27 units with water damage from roof leaks. Repairs underway.

KENNEDY

17 units with water damage from roof leaks. Repairs done.

LINCOLN PARK 27 units with water damage from roof leaks. Repairs underway.

OXFORD

16 units with water damage from roof leaks. Sheetrock removed. VICTORY

27 units with water damage from roof leaks. Repairs 50% done.

93

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98

OPERATING STATEMENTS: 9 MONTH ENDING SEPTEMBER 30, 2017

Affordable Housing Rental Programs Annual Budget

2017

Year to Date Budget

Year to Date Actual

Favorable (Unfav) Variance

Operating Income

HUD Subsidy - Low Rent Housing 11,753,995 8,815,496 9,411,116 595,620

HUD Subsidy - Section 8 New Construction 1,894,468 1,420,851 1,451,578 30,727

Tenant Rental Income 12,063,234 9,047,426 8,945,003 (102,423)

Other Income 336,804 252,603 170,405 (82,198)

Total Operating Income 26,048,501 19,536,376 19,978,102 441,726

Operating Expenses

Administrative Expenses 9,273,685 6,942,515 6,547,309 395,206

Tenant Services 578,532 433,899 310,857 123,042

Utilities 4,046,500 3,034,875 2,730,049 304,826

Maintenance 9,553,484 7,165,113 7,508,474 (343,361)

Protective Services 2,191,004 1,643,253 1,476,341 166,912

Insurance Expense 1,434,958 1,076,219 1,067,352 8,867

Other General Expense 220,000 165,000 210,407 (45,407)

Total Routine Operating Expenses 27,298,163 20,460,874 19,850,789 610,085

Net Income from Operations (1,249,662) (924,498) 127,313 1,051,811

Non Rountine Maintenance 6,410,000 4,807,500 2,825,190 1,982,310

Debt Service 259,782 194,837 166,339 28,498

Debt Service- ESCO 1,569,115 1,176,836 758,488 418,348

Provision/Reimbursement of Replacement Reserve 310,644 232,983 0 232,983

Cash Flow from Operations (9,799,203) (7,336,654) (3,622,704) 3,713,950

Funds From Reserves/CFP 9,799,203 7,336,654 3,622,704 (3,713,950)

Cash Flow (Deficit) from Operations 0 1 0 (1)

Includes: Public Housing Units and Tax credit/market rate units located on Public Housing sites Section 8 New Construction Rental units

Central Office Annual Budget

2017

Year to Date Budget

Year to Date Actual

Favorable (Unfav) Variance

Operating Income 5,817,963 4,363,472 4,514,520 151,048

Administrative Fee- Indep. Heights 0 1,072,000 1,072,000

Total Operating Income 5,817,963 4,363,472 5,586,520 1,223,048

Operating Expenses

Salaries and Benefits 3,869,687 2,976,411 2,805,812 170,599

Facilities and Other Administrative Expenses 1,611,678 1,218,509 1,241,700 (23,191)

Total Central Office Expenses 5,481,365 4,194,920 4,047,512 147,408

Surplus/(Use) of Business Activities Funds for COCC 336,598 168,552 1,539,008 1,370,456

99

OPERATING STATEMENTS: 9 MONTH ENDING SEPTEMBER 30, 2017

Housing Choice Voucher Program Annual Budget

2017

Year to Date

Budget Year to Date

Actual Favorable (Unfav)

Variance

Administrative Operating Income

Total Operating Income 11,156,000 8,367,000 8,547,530 180,530

Operating Expenses

Salaries and Benefits 6,485,882 4,985,611 4,514,739 470,872

Administrative Expenses 2,161,933 1,621,450 1,277,547 343,903

COCC-Management Fees 3,763,763 2,822,822 2,869,821 (46,999)

IT Initiative 1,200,000 900,000 0 900,000

Total Operating Costs Expenses 13,611,578 10,329,883 8,662,107 1,667,776

Cash Flow (Deficit) from Operations (2,455,578) (1,962,883) (114,577) 1,848,306

Beginning Admin Operating Reserves 0.00 0 0 0

Ending Admin Operating Reserves (2,455,578) (1,962,883) (114,577) 1,848,306

Housing Assistance Payments (HAP)

Housing Assistance Payment Subsidy 130,000,000 97,500,000 115,864,152 18,364,152

Investment Income on HAP Reserves 0 0 500 500

Housing Assistance Payments

130,000,000 97,500,000 109,989,161 (12,489,161)

HAP Current Year Excess (Use) 0 0 5,875,491 5,875,491

100

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