HOW A TOP PHYSICIAN GROUP MIGRATED TO THE CLOUD WITH PBCS

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ABOUT PERFICIENT

Perficient is the leading digital transformation consulting firm serving Global 2000 and

enterprise customers throughout North America.

With unparalleled information technology, management consulting, and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution, and value with outstanding digital experience, business optimization, and industry solutions.

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PERFICIENT PROFILEFounded in 1997

Public, NASDAQ: PRFT

2015 revenue $473.6 million

Major market locations:Allentown, Atlanta, Ann Arbor, Boston, Charlotte, Chattanooga, Chicago, Cincinnati, Columbus, Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis, Lafayette, Milwaukee, Minneapolis,New York City, Northern California, Oxford (UK), Southern California, St. Louis, Toronto

Global delivery centers in China and India

>2,800 colleagues

Dedicated solution practices

~90% repeat business rate

Alliance partnerships with major technology vendors

Multiple vendor/industry technology and growth awards

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PRESENTERS

Thomas KellyDirector of Finance

Harvard Medical Faculty Physiciansat Beth Israel Deaconess Medical Center, Inc.

tkelly3@bidmc.harvard.edu

Don FordDirector, Oracle EPM Practice

Perficient, Inc.Don.Ford@Perficient.com

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AGENDA• Introductions

• Oracle Cloud Landscape

• Current States / On-Premises Challenges

• Project Scope and Timeline

• Perficient SupportNet

• Outcomes / Success Metrics

• What’s Next / Look into the Future

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HARVARD MEDICAL FACULTY PHYSICIANS at Beth Israel Deaconess Medical Center Inc.

• Formed in 1998 in support of merger of Beth Israel Hospital and New England Deaconess Hospital (now BIDMC)

• Employs approximately 1,200 Harvard Medical Schoolfaculty members

• Exclusive agreement with BIDMC for patient care, research, and teaching services

• Comprised of 13 clinical departments

• Corporate provides comprehensive management services, such as compliance, legal, finance, and human resources to its faculty members

• Originally implemented Hyperion Planning in 2012

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PERFICIENT’S HYPERION PRACTICEFast Facts• Practice Started: 2002• Projects Completed: 1000+• Management Team: 14 years• Oracle authorized education center

• Hyperion Education• SupportNet Managed Services

• Support Services

Solutions Expertise• EPM strategy and assessments• Financial close & consolidations• Cloud & on-premises solutions• Reporting & analytics• Data relationship management• Account reconciliations• Profitability & cost management• Infrastructure & high availability

Oracle Specializations

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A COMPLETE EPM CLOUD SOLUTION

Account Reconciliations

Consolidations

Budgeting &Forecasting

Integration

Secure Single Vendor Platform

COMPREHENSIVE - The most complete cloud-based Enterprise Performance Management solution available

EASY TO ADOPT – Modular products with Configurable capabilities, leveraging a Common Platform, Flexible Deployment

FIRST-IN-CLASS FUNCTIONALITY –Embedded Best Practices, Tailored Role-based Interfaces, Pre-Built Content, Extensive Leverage of Oracle R&D

Copyright © 2016 Oracle and/or its affiliates. All rights reserved.

COMPREHENSIVE – The most complete cloud-based enterprise performance management solution available

EASY TO ADOPT – Modular products with configurable capabilities, leveraging a common platform, flexible deployment

FIRST-IN-CLASS FUNCTIONALITY –Embedded best practices, tailored role-based interfaces, pre-built content, extensive leverage of Oracle R&D

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ORACLE’S EPM CLOUD LEADERSHIP

Built on over 15 years of product innovation

Clients across industries

Financial Services, Higher Ed, Consumer Goods, Retail, Services, High Tech, Public Sector

1,637Customers to date

93,000End users and growing!

Available and supported globally 24 X 7 X 365

⁺ As of 20 June 2016

First service launched:February 2014(5 services to date)

Copyright © 2016 Oracle and/or its affiliates. All rights reserved.

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PLANNING AND BUDGETING CLOUD SERVICE• SaaS-based enterprise planning solution

• Powerful workflow and task management

• Driver-based and predictive planning

• Seamless Microsoft Office Integration

• Powerful reporting and analysis

• Robust data integration

• Cloud-based ‘Software-as-a-Service’ delivery advantages:

• No capital infrastructure investments

• Minimal IT resource requirements

• Owned by line of business

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COMPANY BACKGROUND

• Originally implemented Hyperion Planning in 2012

• Experienced significant growth since then• Growing need to provide executive office with

greater insight into financial performance and more flexibility in budgeting

Growing Book of Business with Stagnant Application

Financial Planning & Analysis Team

• 13 clinical departments, each with multiple entities and varying degrees of complexity

• Corporate: Two analysts, one director• New team, fresh perspective• Completed one full budget cycle

• Experienced pain points first hand• Evaluated system, gathered end-user feedback

Processing Data

Analyzing Data

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ON-PREMISES CHALLENGES• Corporate generated and distributed various spreadsheets

outside of the system• Caused bottlenecks getting data into Hyperion

• Time was spent processing data, rather than analyzing it

• Lack of “real-time” budgeted bottom line• Business rules were bundled into one all-inclusive ruleset

which was only run twice a day during the budget cycle as it took 2-3 hours to complete

• Complicated matrix of forms for user input• System was cluttered with old cost centers, inconsistent

naming conventions, unused forms and business rules

• Half of the workforce planning budget was developed outside of the system

• Lack of IT support for on-premises application maintenance

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Early 2015:Shared pain points/challenges with Oracle. Helped identify partners.

Late 2015:New team completed 1st budget cycleObtained feedbackDeveloped plan with Perficient

January 2016:Commenced Phase I of project with Perficient

April 2016:Went live with new PBCS applicationFY17 budgeting process began

August 2016:Finalize FY17 budget

PBCS INTEGRATION TIMELINE

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Optimization Workforce Planning On-premises to Cloud

• Real-time calculations in all areas

• Improve budget creation workflow and usability

• Inclusion of all legal entities

• Provide more robust labor model

• Plan replacements vs. net new headcount

• Inclusion of PeopleSoft FTEs to PBCS

• Receive latest enhancements first

• Improved system efficiency and updated user interface

• Do not need to maintain servers

• Implement SSO

PBCS SCOPE AREAS

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• Leaned on SupportNet for post go-live support

• Functional application support

• Planning

• Data integration

• Financial reporting

• Recovery and maintenance

• Virtual team of experienced consultants who

were both knowledgeable and efficient

PERFICIENT’S HYPERION SUPPORTNET

SupportNet provided a valuable “lifeline” at critical moments

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Admin Feedback

User Feedback

Project Success

• Less data to process offline, put more in end-users’ hands

• Able to quickly calculate impact of potential budget changes for CFO

• Easier data import process• No more servers or patches!

• Happy to run business rules and “refresh” budgets immediately

• Felt the system was much quicker, cleaner and had a more pleasant U/X

• Excited to be able to update entire workforce planning throughout the budget process

• On time and on budget!• Estimated 30% time savings

around planning op. expenses and workforce planning

• “Real-time” numbers enabled end users to complete their budgets earlier and spend time planning for the upcoming fiscal year

PROJECT OUTCOMES

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WHAT’S NEXT? PHASE II UPGRADE

Provide users the ability to develop and calculate Net Patient Service Revenue within PBCS

Develop “Funds Flow Tracker” within application to track and update budgets based on approval/denial of new budget requests submitted to the hospital

Develop year-end / quarterly forecasting within PBCS

Utilize as financial reporting system: develop cross-company consolidated P&Ls

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VISIT US AT ORACLE OPENWORLDSession Title: • Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center Inc.

Migrates to Oracle Planning and Budgeting Cloud Service• Session ID: CON5684

Date and Time: • 9/22/16, 12:00 - 12:45PM | Moscone West - 3024

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QUESTIONSType your question into the chat box

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Next up:

Stop by our booth at Oracle OpenWorldSeptember 18-22 in San Francisco!

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THANK YOU