Confidential Property of SkyVision Global Networks Ltd. © 2013

How African enterprises can benefit from VSAT backup solutions when

adapting to new terrestrial networks

Confidential

SkyVision At-A-Glance

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Established in 2000

130 Employees

Operating in over 50 countries

Serving over 400 customers and over 2000 sites

Satellite Service Provider of the Year

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Global Coverage, Local Presence

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Global Operations & Facilities

Over 80 leading African service providers are amongst our customers

Local representatives, partners and resellers in over 50 African countries

Local staff in 12 African countries

24/7 Multilingual Technical Assistance Center

11 POPs and teleports worldwide, including Zimbabwe, Nigeria, Kenya, DRC, South Africa the Middle East, US and Europe

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Satisfied Customers & Partners

Financial

NGO & Government

Energy/ Oil & Gas

Mining

Travel & Leisure

Telcoms & ISPs

Cellular Operators

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ICT Transforming African Businesses Development

Internet use by African businesses

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Many companies and organizations still use the Internet primarily for simple research

More than 80% of surveyed SMEs believe taking better advantage of the Internet will improve their businesses’ economic performance

Expenditures in ICT within Africa could exceed US$150 billion by 2016

Dalberg Research Survey of 1 307 organizations operating in Ghana, Kenya, Nigeria and Senegal, 2012. Source: World Bank Databank - African Development Indicators, ITU Measuring the Information Society, 2011

Trends in Internet solutions for businesses

Increasingly focused on service delivery (23%) and information management (24%).

Internet solutions are no longer about communication alone

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0 10 20 30 40 50

Communication, Awareness,

Marketing

Information management

Service delivery

2009-2012

Pre - 2009

% of total Internet enabled business solutions in Kenya, Ghana, Nigeria and Senegal (2009-2012 vs. pre-2009) Source : Impact of the Internet in Africa, Dalberg 2013

ICT connectivity’s impact on Africa’s competitiveness

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Development of ICT and ICT connectivity is crucial to the productivity, efficiency and competitiveness of African businesses.

Africa’s competitiveness trails Southeast Asia, Latin America and the Caribbean in the quality of infrastructure & ICTs.

Technological readiness and adaptation of new technologies need to significantly improve to enhance productivity of African industries.

The Africa Competitiveness Report 2013 - World Economic Forum

Importance of ICT connectivity to global value chains

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ICT connectivity allows African enterprises to increase their share in the global value chain

Real-time information sharing is crucial for production-related data, delivery times, and, in some cases, also training

IT based importing and exporting processing contributes to efficiency and transparency

ICT connectivity is crucial for business-to-business and business-to-consumer customer relations as well as for communicating with buyers

The Africa Competitiveness Report 2013 - World Economic Forum

Cloud computing has the capability to transform how businesses in Africa operate

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Key benefit is the shifting from a capital expense (CapEx) model to an operational expense (OpEx) model

Cloud computing - main benefits:

Access to cutting-edge applications, platforms and infrastructure cost-efficiency

Reducing IT related expenses

Faster time to market of new products and services

Scalability & efficient use of licenses, storage & computing power

Reliability and availability of business applications & databases

Cloud computing in Africa

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Availability of high-speed access - main barrier for the adoption of cloud computing in Africa

55%

Most common available data rates 500Kbps – 2Mbps 52%

Nearly 47% of CIOs in Africa are already engaged in cloud strategy of some kind

Unified Communications and Managed Internet are the most common Cloud services offered by African service providers

Banking and Education sectors are the first to have adopted Cloud Computing in Africa

ITU report on Cloud computing in Africa: Situation and perspectives (2012) IDC Cloud Strategies for the CIO: Preparing for 2013 and 2020

Breaking through the cloud adoption

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Cost-effective access to reliable, high-capacity bandwidth is vital to the evolution of cloud computing in Africa

With no on premises processing lack of connectivity to business applications and data mean no productivity and loss of revenue

Redundancy at the data center & of the access links ensures business continuity

Connected Africa

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Corporate customers are looking at the fixed wireless and fiber services as their network access solutions

Sources: ITU , Hamilton Research,

Mobile broadband in Africa show the highest growth (11%)

40% of the population are within a 25km range of a fiber node

By 2015, more people in Sub- Saharan Africa will have access to mobile networks than to electricity in their homes

Terrestrial Networks in Africa

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Terrestrial networks still suffer from Limited coverage

High congestion

Lack of guaranteed SLA

Vandalism

Un sustainable power supply

In today’s fast-paced corporate world, businesses cannot afford to have their Internet or VPN connection down

Assessing the Financial Impact of Downtime

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A simple way to project the potential annual revenue loss from downtime is with the equation:

LOST REVENUE = (GR / TH) x I x H

Gross yearly revenue of the served business unit

Total yearly business hours

Percentage impact

Number of hours of downtime

Other Impacts of network downtime

Employees Productivity

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The affect on employees is determined by their dependency on ICT

Credibility & Customer satisfaction

Customers who rely on a product or service can not be served

Lost business opportunities

Prospects/Customers will not wait for a network restoration

Damage to Brand image - bad publicity Bad service = a bad brand image

Employees Morale Is affected when they can not do their work properly

Options for WAN redundancy

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Businesses of all sizes need to look at their network and the Internet in particular as one of their most strategic assets

What are the alternatives? • A wireless/fiber based service from a 2nd provider

• Mobile Broadband service

• VSAT based on demand backup service

Mobile broadband as a back up option

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The vast majority of broadband traffic in SSA is

transmitted over Mobile networks

The Mobile networks suffer from:

Limited spectrum availability

Increasing customer demands for bandwidth

Increased network congestion

Low service quality

And therefore are not sufficient to support enterprise access & applications

SSA Mobile Observatory 2012- GSMA, Deloitte and Wireless Intelligence

VSAT is the ideal network back-up link

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True redundancy Bypassing terrestrial networks, the VSAT network is protected from breaks in fibre optic, wireless & copper local networks

Scalable bandwidth Mirror your primary network link capacity or use it to support only mission critical applications

Availability Unlimited service coverage

VSAT equipment is straightforward to install

Reliable enterprise-level Transports any IP payload and enterprise application

Security Can include data encryption for enhanced security

VSAT provides:

SkyVision Active – backup on demand

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SkyVision Active - VSAT backup solutions for business continuity provide a redundant backup connection that keeps businesses connected when primary Internet/VPN service fails

Hot redundancy - Always on ready for immediate usage and also supports auto data switch over.

Unlimited, dedicated connectivity on demand

Utilizing an all IP-based advanced VSAT platforms

Supporting a variety of data rates and applications

Cost effective – pay per use service

SkyVision Active for Internet Access

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SkyVision Teleport

Terrestrial Network

Branch Office

Branch Office

Primary WAN LINK

Internet

Or Data Center

X

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Upscale hotel in Abuja, Nigeria

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SkyVision Active – on demand back up connectivity with VLAN separation of Internet and VPN payloads

THE NEED A reliable and affordable backup on demand Internet & VPN connectivity

THE SOLUTION

The hotel hosts many business men, government expeditions and conventions.

Requirement for business grade dedicated and premium internet access for the hotel guests and VPN connectivity for the hotel staff for continuation of the administration and operation of the hotel during an outage of the primary WAN connection.

Hospitality

SkyVision Teleport

Terrestrial Network

Hotel

Primary WAN LINK

Internet

Private

Network

Backup LINK

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Food Concepts Nigeria

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Fiber Leased Line SkyVision

Teleport in Lagos

Food Concepts Head office

Retail

A large retail food chain of bakeries and fast food locations, needed a high-speed network solution to run their Oracle ERP software across sites all over Nigeria.

THE NEED

SkyVision Active as backup to terrestrial links providing business continuity THE

SOLUTION

“I commend SkyVision for your fully optimized service provisioning. We really appreciate your support and will continue to sing your praises to our business partners and customers.” (Mr. Azeez Buari, Head of Information Technology, Food Concepts).

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Saving example

An enterprise branch lost revenue due to network downtime is $3000 per day

Assuming down time of 3 days/month

The monthly loss will be $9000

The customer is subscribed to SkyVision Active with 512Kbps/512Kbps data rate package

The service charge for 3 days would be $850

Which saved the enterprise $8,150

And a network access downtime !

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Confidential

SkyVision local HUBS

SkyVision operates these local/regional VSAT hubs:

South Africa – Amos 5, Ku and C-Band

Nigeria – IS-14, C-Band (pops in Lagos & Abuja)

DRC – W2A (10A), C-Band

Kenya – W2A (10A) ,C-Band

Guinea – Arabsat 5A , C-Band

Zimbabwe – W2A (10A), C-Band

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SkyVision… Your Link to Global Communications.

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Confidential Property of SkyVision Global Networks Ltd. © 2013

Thank You Ofer Farkash

Product Manager