how are mobile devices changing face of payments?
DESCRIPTION
This is the presentation at Mobile Developer Conference, Chennai, India on Dec 01, 2012TRANSCRIPT
How are mobile devices changing the face of
payments?
Pragati Ogal RaiMobile Technology Evangelist, PayPal
@pragatiogalgithub.com/pragatiogal
Mobile Developer Conference, Chennai, Dec 1, 2012
Agenda
• Journey of Payments
• Current Landscape
• Emerging Trends in Mobile Payments
Journey of Payments
Livestock Warfare
Fruits and grains
Old Roman Empire Gold Coin Ancient Indian Gold Coin
Ancient Greek Silver Coin
Emperor Kublai KhanYuan Dynasty
1215-1294 AD
Paper Money500 Cash 1269-1365
Kublai Khan issued paper money known as Chao
http://en.wikipedia.org
Marco Polo was a Venetian merchant traveler whose travels are recorded in II Milone.
He introduced Europeans to Central Asia and China.
Marco Polo1254 – 1324 AD
Curtsey Diners club
First Diners Club credit cards were given out in 1950
Founded in 1998, PayPal allows payments and money transfers through the Internet.
http://www.prlog.org
Logos!
Worldwide mobile payment transaction values will surpass $171.5
billion in 2012, a 61.9 % increase from 2011
Gartner, May 2012
1.8 billion consumers globally will buy digital goods via their mobile in
2011, this will rise to 2.5 billion in 2015.
Juniper Research, 2011
Current Landscape
Infrastructure
Clients Merchants
Mobile Payments Ecosystem
Security
What are Mobile Payments?
• Consumer uses a mobile device
• Merchant uses a mobile device
• Both consumer & merchant use a mobile device
How do you define mobile payments?
Remote Mobile Payments
• Send and request money
• SMS based payments
• Mobile banking
• Application/ Browser based payments
• Carrier Billing
Fahad.com
Proximity Mobile Payments
• Barcode Scanning
• Point of Sale
• NFC
• Bluetooth
• RFID
• Accelerometer
Wikepedia.org
Your Definition of Mobile Payments
What does a Merchant want?
• Quick, easy, hassle free
• Security compliance
• Fraud prevention systems
• Current and up to date system
• Reliable
• Pricing
What does a Consumer want?
• Fast
• Secure
• Easy
• Choice of payment providers
04/11/2023
Consumer Products
Merchant Products
Capabilities
MerchantProducts
OVER 800,000 DEVELOPERSCommunity
eBay Inc.: Developer Offerings
Open Global Payments Platform
Why PayPal?
113.2 million Active consumers190 markets25 currencies21 localized websites$118 billion TPV in 2011$4382 per sec6.2 million payments per day0.26% fraud rate
Collecting Payments: Express Checkout
Collecting Payments: Mobile Express Checkout
Collecting Payments: Adaptive Payments
Reports and Information
Transaction Search / Details
Instant Payment Notifications
PayPal Access: Your Commerce Identity
1. Forrester Research 2. Blue Inc.
• 23% - customers who abandon carts when asked to register1
• 45% - leave website when they can’t remember their password2
• 25 - average number of online accounts per user1
Sign-on Today
PayPal Access: Your Commerce Identity
• Single sign-on
• Enter and update billing and shipping information once
• Commerce identity. PayPal is trusted by consumers to keep their information secure and respect their privacy
Informatics Data Examples
PayPal Access: Delivers Actionable Consumer Data
Online activity: who customer is & how they purchase– Time of last purchase– Frequency of online purchase– Average amount per online purchase– More…
Category of purchase history– UPC code – eBay category (420K categories)
i.e. women's clothing jeans, women's junior’s jeans, women's petites jeans
Real-time data: Enables targeted offers, even on first visit
All online transactions
PayPal Informatics data covers up to 60% of online
transactions*
PayPal Informatics
PayPal Here: Point of Sale Payments
Development Phases
Create Sandbox account
Get API credentials
Design, build & test application
Submit for approval*
GO LIVE
* Only Adaptive Payments, Mobile Payment Library, and certain advanced APIs in Express Checkout require submission.
Biggest Challenge?
Security
Diverse & Evolving Mobile Ecosystem
Wireless Networks
Security
Developers
Carriers
OS VendorsOEMs
Services & Infrastructure
Security Issues
• Device security
• Privacy
• Fraud & Risk
• Client-merchant authentication
• Client authorization
• Evolving standards
PCI Standard Council
• Independent organization
• Develop common set of payment standards
• PCI-DSS v2.0
• PCA-DSS
• PCI-PTN
• PCI-P2PE
PCI-DSS V2.0
• Build and maintain a secure network
• Protect cardholder data
• Regularly test and monitor networks
• Maintain an InfoSec policy
• Maintain vulnerability management program
• Implement strong access control measures
Emerging Trends….
Mobile Payments are Here to Stay
"We expect global mobile transaction volume and value to
average 42 percent annual growth between 2011 and 2016, and
we are forecasting a market worth $617 billion with 448 million
users by 2016,"
Sandy Shen, research director at Gartner, May 2012
M-payments is a Global Phenomenon
Eastern Europe will see the highest user growth between
2011 and 2016. Asia/Pacific will have the most m-payment
users, but Africa will account for the highest revenues.
Gartner, May 2012
M-payments is a Global Phenomenon
• M-pesa in Kenya
• Chipknip
• GeldKarte
• Royal Canadian Mint
http://pritamkabe.wordpress.com
Mobile brings New Use Cases
Promotions & coupons
Location-based services
In-store research
Self-scanning & self-checkout
Global Social Commerce
Loyalty
Online Commerce
Mobile Wallet
Shopping Lists
Changing Form of Payments
• Money becomes more abstract• Royal Canadian Mint• Digital goods• Anonymous payments: Bitcoin
Less cash society Cashless society
Increased Collaboration among Mobile Payment Stakeholders
Improvements in Payment Security
• Consumer awareness
• Improved device security
• Biometric identification
• Evolving security standards like PCI Security Standards
Summary
• Mobile payments are here to stay
• Define what mobile means to your business
• Think beyond the hype
• Security, trust, and safety is of paramount importance
Pragati Ogal Rai
@pragatiogal
http://www.slideshare.net/pragatiogal