how business relationships affect communication

7/28/2019 How Business Relationships Affect Communication

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HOW BUSINESSRELATIONSHIPS

AFFECT

COMUNICATION ?


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GROUP MEMBERS

SAYYIDA RAHAT RAFIQUE

ASMA HAMEED

AMMAD ASLAMJAWAAD

SHEHBAZ


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RELATIONSHIP

A state

involvingmutual dealings

between

peoples or

parties


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BUSINESS RELATIONSHIPS

A formal contractual

relationship

established to

provide for regular

banking, brokerage

or business services


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COMMUNICATION IN BUSINESS

RELATIONS:

Communication in which the sender is

able to effectively convey his massage

by verbal and non-verbal communication

methods and the receiver is able to

understand the entire context of the

massage


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THE LINE OF COMMUNICATION:

It needs to be a two way

process . It happens that too

many international negotiatorsdo not take time and dismiss

the need to include some frank

discussion in how to parties will

maintain contact with each

other


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BUSINESS RELATIONSHIPS INSIDE THE

ORGANIZATION (COMMUNICATION AFFECTS)

Horizontal

communication

Verticalcommunication


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Vertical communication:


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OUTSIDE THE ORGANIZATION( COMMUNICATION AFFECTS)

Business relationships and there

communication facet


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BUSINESS RELATIONSHIP

Pre-relationshipstage

Early stage Developmentstage

General info about

company and

products

One-way

Low level of

individualization

and interactivity

Mass emails

Information related

to a purchasing

process

Two-way

Multi-way

More interactive and

individualized

Transactional

Customized

relationship-related

information

Multi-user

Participation

Highly interactive

and individualized

relationships

content

Direction

Mode

Commun

icationfacet


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Presentation affects


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Conflicts


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Conflict:

Hurts qualityHurts productivity

Hurts morale

Hurts working relationships

Conflict Management


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Powerful points of good communication in

business relations

1. Complete knowledge of your

customer

2. Know every ones birthday3. Encourage a sense of ownership

among your employees


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For Good communication

4. Contact your mentors frequently

5. Constantly recognize a job well done

6. Have one-on-one conversation with your

customers


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GOOD BUSINESS

RELATIONSHIPS AND BAD


1.Good business

relationships

2.Bad business

relationships


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Important points of good business

relationships

1. Remember that first

impression counts

2. don't take the easy way overthe right way

3. Remember that it is not just

what you do but how you do

4. Just like any relationship

there will be give and take


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Points for good business

relationships

5. Trust works both ways,

even in a business

relationship6. Communication is key

7. If things go sour, still

keep it professional


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Points of bad business

communication:

1.Language

2.Cultural problems


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Points of bad business communication

3. You maybe at risk

4. Miss communicatedinstructions


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Points of bad business communication

5. Miss communicated

symbols


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Points of bad

communication6. Different meaning of the

same word

Different meaning

of RUN

73

Definition

s as

verb

47

definitions

as noun

4

definitions

as

adjective


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how business relationships affect communication

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