div class=ts-pagebutton class=gotoPage data-page=1Page 1button div class=ts-imageimg data-url=how-consumers-are-changing-the-face-of-customer-service-infographichtmlpage=1 data-page=1 class=ts-thumb lazyload alt=Page 1: How Consumers Are Changing the Face of Customer Service Infographic loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader031vdocumentinreader031viewer20220303045877f93e1a28ab91178b5443html5thumbnails1jpg width=140 height=200 divdiv