how customer feedback shaped the planned sap screen personas (asug 0705)

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Orange County Convention Cente Orlando, Florida | June 3-5, 201 How customer feedback shaped the future of SAP Screen Personas Sebastian Steinhauer, SAP Imagineering Peter Spielvogel, SAP Imagineering

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Slides from SAPPHIRE NOW / ASUG 2014 presentation by Peter Spielvogel and Sebastian Steinhauer about how we worked with Personas 2.0 customers to develop the requirements for Personas 3.0. Date of presentation was June 4, 2014. List of all SAP Screen Personas sessions at SAPPHIRE NOW: http://scn.sap.com/community/gui/blog/2014/05/16/sap-screen-personas-sessions-at-sapphire-now-2014

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Page 1: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Orange County Convention CenterOrlando, Florida | June 3-5, 2014

How customer feedback shaped the future of SAP Screen PersonasSebastian Steinhauer, SAP ImagineeringPeter Spielvogel, SAP Imagineering

Page 2: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

SAP Screen Personas

Page 3: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Current Personas Architecture

Page 4: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Planned Personas Architecture

Page 5: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Developing Personas is a Team Effort

1

2

3

4

5

1 Basis Kernel 2 3 Personas

4 Web GUI

SAP GUI

5

Page 6: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

This is a boon to end-users of SAP GUI screens who are not quite SAP literates. Makes screens simple and enjoyable to work with, besides increasing the throughput to the Organization. Geetha Makireddy

Fortescue Metals Group Western Australia

SAP Screen Personas allows us to customize the functionality and the look and feel of transactions to better meet our own individual needs. The result is a more streamlined, easier to use interface that end-users are eager to adopt. Business Systems Analyst - User Experience & Mobility

Technology company

Customer Feedback

Page 7: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

We Solicit Feedback Through Several Channels

SAP Screen Personas Practitioner Forum Monthly SAP Connect web conference Focus on deployment strategies, best practices Round table format, peer-to-peer sharing Invitation-only to Personas customers Typical agenda:

Customer demo with interactive Q&A Open discussion SAP Tutorial

More information at:http://scn.sap.com/community/gui/blog/2013/06/25/maximize-your-investment-in-sap-screen-personas-free-practitioner-forum-best-practices

Page 8: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

What We Heard From Customers

Improve performance Enhance scripting - nested if statements & looping Make editing more user friendly and dynamic Remove Silverlight dependency without losing

functionality Run on iPad

Page 9: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

What We Heard From Customers

Improve performance Enhance scripting - nested if statements & looping Make editing more user friendly and dynamic Remove Silverlight dependency without losing

functionality Run on iPad

Themes for planned release

Page 10: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Current Performance

Page 12: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Planned Performance

Current: Tab CachingSystem pre-fetches entire contents of every cached tab

Planned: Tab MergingSelectively retrieve only elements that are rendered on the screen

Lab Preview

Page 13: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Current Scripting

Page 14: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Planned Scripting

Lab Preview

Page 15: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Current Design

Page 16: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Planned Design

Lab Preview

Page 17: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Planned Migration

Page 18: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Recommended Preparation

Use updated kernel

Make sure screen/control overrides are in placehttp://scn.sap.com/community/gui/blog/2014/04/12/sap-screen-personas-screen-id-and-control-id-overwrite-rules

Test flavor to ensure it works

No hacks

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Where to Learn More

www.sapscreenpersonas.com

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Personas Sessions - Today

Time session # Location Details

1:00 - 1:20 PM

TE14064 Theater 2 Theater PresentationPersonalize and Simplify the User Experience with SAP Fiori and SAP Screen PersonasNestle

2:30 - 2:50 PM

TE14076 TE303 Demo TheaterIncrease Productivity with Simplified Screens using SAP Screen PersonasPeter Spielvogel (SAP)

4:30 - 5:30 PM

Services Lounge

Transformation Room

SAP Screen Personas Roadmap Discussion and Readiness WorkshopThe workshop will focus on how to prepare your current Personas environment and flavors for a smooth migration.Sebastian Steinhauer (SAP), Peter Spielvogel (SAP)

Page 21: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

Personas Sessions - Tomorrow

Time session # Location Details11:30 - 11:50 AM

TE16350 Theater 3 Theater PresentationElevate the User Experience to Increase Productivity with SAP Screen PersonasCheryl Sutton (Freescale)

2:30 - 2:50 PM

TE14076 TE 303 Demo TheaterIncrease Productivity with Simplified ScreensPeter Spielvogel (SAP)

Show hours

TE326 Expert TableDemo of SAP Screen Personas and SAP Fiori

Page 22: How Customer Feedback Shaped the Planned SAP Screen Personas (ASUG 0705)

FOLLOW US

@SAPImagineering

Peter SpielvogelSAP Screen PersonasProduct Marketing

Sebastian SteinhauerSAP Screen PersonasProduct Owner