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How do I? The Student Guide to ECU Sydney 1 Disclaimer: Every effort has been made to ensure that the information contained in this publication is correct at the time of production. The information is subject to change from time to time and the University reserves the right to add, vary or discontinue courses and impose limitations on enrolment in any course. The publication constitutes an expression of intent and is not to be taken as a firm offer or understanding. CRICOS IPC 00279B

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Page 1: How do I?€¦ · Campus Support by one of the following ways: 1. Chat in real time to a staff member via the “Chat to Us” tab on Ask Us. 2. Via the “Ask a Question” tab on

How do I?

The Student Guide to ECU Sydney

1

Disclaimer: Every effort has been made to ensure that the information contained in this publication is correct at the time of production. The information is subject to change from time to time and the University reserves the right to add, vary or discontinue courses and impose limitations on enrolment in any course. The publication constitutes an expression of intent and is not to be taken as a firm offer or understanding.CRICOS IPC 00279B

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We acknowledge the Wurundjeri people and their custodianship of the land on which we gather today.

2

Disclaimer: Every effort has been made to ensure that the information contained in this publication is correct at the time of production. The information is subject to change from time to time and the University reserves the right to add, vary or discontinue courses and impose limitations on enrolment in any course. The publication constitutes an expression of intent and is not to be taken as a firm offer or understanding.CRICOS IPC 00279B

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Welcome to ECU Sydney

Congratulations, you have made the right decision to study at Edith Cowan University (ECU). I am sure you’re going to have a great time here at ECU because we provide the ideal learning environment for our students.

ECU courses are developed in consultation with industry, and our exceptional teaching staff have the industry experience and networks to benefit you. That’s why, as an ECU student, you can expect access to placement opportunities, fieldwork, practicums and networking events as part of your studies.

This approach has been rewarded with five-star ratings for teaching quality over the past seven years, along with consistently high ratings for graduate satisfaction and generic skills, as reported in the Good Universities Guide.

You’re joining Australia’s most satisfied public university students.

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ECU & VIT: Partners on locationVIT is our partner in delivering a quality educational experience to you.

Facilities: Like the library, student lounge and quiet study zones

Technology:Like the wi-fi and IT support

Academic Support:Such as learning advisors, counsellors and the librarian

As ECU students, you will come to ECU only for:

• Academic Matters• Fees information• Visa Support• Enrolment Support• Matters pertaining to marks & exams• Issues regarding your study

VIT will deliver the on location service, but an online service is also available from ECU for:

• Academic Learning Support• Library Support• Careers Advice• Academic Instruction

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Welcome to ECU

5

Senior Deputy Vice Chancellor Professor Arshad Omari

Executive Dean of Business and Law, Professor Maryam Omari

Executive Dean of Science, Professor Andrew Woodward

Academic Director (National Programs) Dr Nathalie Collins

Academic Coordinator (National Programs) Dr Jenny Yang

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Your Journey

Start Guide

Virtual Information

Pack

Fees SSAF

Your ECU Account

Your ECU ID Card

Advanced Standing

SIMO Enrolment Blackboard Timetable

Results & Appeals

Library Services

Learning Advice

Location Map Amenities Accommodation Homestay

Enquiries

After Hours Access

Careers Services Study Spaces

Overseas Health Cover

Medical Services

Counselling Services

Equity & Disability

Student Charter

6

Student Guild Visa Conditions

Academic Life

Help Guide

Non Academic

Life

Tax in Australia

Cultural Transition

What is Tax?

Tax Return

Tax Rates SuperannuationCash in Hand Tax File Number

Tax Help

Exams

Important Dates

IT Support

Faith Support

Misconduct

Complaints

English Language Support

Wireless Network

Study and Enrolment

Student Connect

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Virtual Information Pack What is this?The Virtual Information Pack (VIP) is the online page where you:

• Respond to your offer• Activate your email

account• Find out what your

course units will be• Get your checklist for

next steps after enrolment

When do I use this?Access this after you receive your offer.

If I need help who do I contact?Off Campus Support via Ask Us

Web: ecu.edu.au/new-students/virtual-information-pack

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Start Guide

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Cultural TransitionWhat is this?Adapting to changes in physical location, language, customs and/or culture which can be stressful.

How do I navigate transition?• Knowing yourself and the new situation• Take care of yourself and your wellbeing• Acknowledge difficulties, but focus on the positives (understand that it’s normal)

What can I do?• Talk to others- Student Connect- Fellow students - Academic staff- Other support services - Friends & family• Become involved- Student activities- Volunteering and mentoring• Be informed/get information- Student requirements- University processes- Important dates as per the Student Portal

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Start Guide

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EnquiriesWhat do I do if I have a question?First, search for keywords on Ask Us – a knowledge base of FAQs.

If you can’t find the answer, contact Off Campus Support by one of the following ways:1. Chat in real time to a

staff member via the “Chat to Us” tab on Ask Us.

2. Via the “Ask a Question” tab on Ask Us. Ensure the subject field is related to your question.

3. Send an email to [email protected]

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Web: askus.ecu.edu.au/

Start Guide

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Your ECU AccountWhat is this?Once you’ve accepted your offer you’ll be provided with your ECU LoginID, which gives you access to a range of services and resources that support your studies including Blackboard, the Student Portal and MyECU – your Student email account.When do I use this?During semester.

If I need help who do I contact?Phone: 134 328

Off Campus Support via Ask Us

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Web: portal.ecu.edu.au

Start Guide

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Your ECU EmailWhat is this?All students are provided with an ECU student email account. It is important to check your student email regularly as the University will send you important information such as re-enrolments dates, assessments, exams, cut-off dates and fees invoices.

How do I access this?Click on the ‘My ECU Email’ link in the left hand side menu in the Student Portal. You can then login using your student email address ([email protected]) and ECU password.

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Web: webmail.student.ecu.edu.au

Start Guide

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What is this?Your ID card provides a form of identification to use within the university and gives you access to a variety of services and discounts for student.Your photo will be taken by VIT staff and sent to ECU to produce the card. VIT will distribute the cards once received.

When do I use this?During semester and exams.

If I need help who do I contact?Front desk staff will be able to assist

Your ECU ID Card

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Web: intranet.ecu.edu.au/student/support/it-services/getting-connected/student-id-cards

Start Guide

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Important DatesWhat is this?All the important dates you will need to know during semester.

Academic Calendar When classes start and finish.

Academic Penalty Dates Withdrawal after this date will result in a withdrawn fail (WF).

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Web: intranet.ecu.edu.au/student/dates-and-events/home

Start Guide

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What is this?Advanced standing allows you to reduce the number of units you need to study to be awarded your ECU qualification. If you have previously studied, you may be eligible. You should apply for this as soon as possible after offer acceptance.

How do I know if I am eligible?Check our Advanced Standing Database.

How do I apply?After you have accepted your offer and paid your fees, you must apply via the online Application for Advanced Standing form.

Advanced Standing

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Web: apps.wcms.ecu.edu.au/advanced-standing/overviewapps.wcms.ecu.edu.au/advanced-standing/course-search

Start Guide

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FeesHow much do I need to pay?The indicative semester fee and total fee is located on your offer letter and Confirmation of Enrolment.

When do I need to pay my fees?Fees are payable each Semester. Your invoice is provided online via SIMO after you enrol into your units and will tell you when to pay your fees by.

How do I pay?There are a variety of ways to pay your fees including Online Payment, BPAY, and telephone payment. 15

Web: intranet.ecu.edu.au/student/money-matters/feesapps.ecu.edu.au/fees-calculator

Start Guide

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Start Guide SSAFWhat is this?The Student Services and Amenities (SSAF) fee is allocated to the provision of services and amenities including counselling and careers advice.

Your SSAF must be paid in addition to your tuition fees.

How do I pay?There are a variety of ways to pay your fees including Online Payment, BPAY, and telephone payment.

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Web: intranet.ecu.edu.au/student/money-matters/student-service-amenities-fee

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SIMOAcademic Life

What is this?This is where you can: Enrol in units before the

start of each semester See your class and

exam timetables View your results Confirm your personal

details

How do I access this?You first access SIMO when you complete the VIP and use it to enrol in your first semester units. You can then login to SIMO through the login links on the left hand side of the Student Portal.

If I need help who do I contact?Off Campus Support via Ask Us 17

Web: simo.ecu.edu.au

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EnrolmentAcademic Life

What is this?You are required to enrol in your units for each semester.

How do I enrol?You need to login to SIMO, select ‘Enrol Online’ and follow the prompts.

If I need help who do I contact?Off Campus Support via Ask Us

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Web: simo.ecu.edu.au

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BlackboardAcademic Life

What is this?Blackboard is the online learning environment where you can access unit specific information, communication from your lecturer about the unit as well as forums. Each unit uses Blackboard in different ways depending on the lecturer’s preferences.

How do I access this?You can access Blackboard from the links on the left hand menu in the Student Portal.

If I need help who do I contact?Off Campus Support via Ask Us 19

Web: blackboard.ecu.edu.au

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TimetableAcademic Lifee

What is this?Your unit timetable tells you which classes you have on and where. You can draft your timetable before enrolling by using our Semester Timetable app.

How do I see my own Timetable?Visit the ECU Melbourne and Sydney Timetable site to view your study timetable and exam locations.

If I need help who do I contact?ECU Melbourne and Sydney Enquiry Desk

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Web: ecu.edu.au/courses/ecu-melbourne-ecu-sydney/

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ExaminationsAcademic Life

How do I found out when my exams are?Exam schedules will be available under the “Exam Timetable” tab in SIMO approximately six weeks before the examinational period.

What happens if I can’t attend an exam?You may apply for a deferred exam. Please note, deferred exams are only granted in certain circumstances.

If I need help who do I call?Off Campus Support via Ask Us

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Web: intranet.ecu.edu.au/student/my-studies/exams-and-resultsaskus.ecu.edu.au/app/answers/detail/a_id/803

Melbourne

Exam Room

Melbourne

Exam Room

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Results and AppealsAcademic Life

How do I find out my semester results?Your results will be released on SIMO approximately 4 weeks after the examination period.

How do I make an appeal?If you wish to appeal a unit result or course status, you have the right to submit an appeal within 20 business days of the result being released.

If I need help who do I call?Off Campus Support via Ask Us

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Web: intranet.ecu.edu.au/student/my-studies/exams-and-results/results

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Library ServicesAcademicLife

What is this?A variety of services and resources, including support sessions and private consultation with a librarian.

What can I get help with?• Academic and

scholarly resources• Assistance with finding

information• Referencing• Training in Information

SkillsIf I need help who doIcall?ECU librarian orPhone: (08) 6304 5525 or Online Chat via Ask Us

Web: ecu.edu.au/centres/library-services/overview

Useful Links

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State Library City LibrariesOffering exhibitions, book collections, talk and tours, the State Library has everything you need.

Study Spaceshttp://www.sl.nsw.gov.au/plan-your-visit-spaces-research-and-study/study-rooms

Exhibitions and eventshttp://www.sl.nsw.gov.au/whats-on

Become a member for freehttp://www.sl.nsw.gov.au/research-and-collections/get-library-card

There are nine different city libraries:Customs House, Glebe, Green Square, Haymarket, Kings Cross, Newtown, Pyrmont(Library link), Surry Hills, Library Express, Waterloo and Ultimo.

Perks:• Bookable spaces• Borrowing books• Computers and

internet

Become a member for freehttp://www.cityofsydney.nsw.gov.au/explore/libraries/using-the-library/membership-and-fees/membership

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Learning AdviceAcademicLife

What is this?Learning consultants can assist you with developing your study skills and can answer many questions regarding your studies.

What can I get help with?• Managing and

organising your studies

• Referencing

How do I get help? You can register for an individual appointment,one hour group sessions or workshops through reception or by emailing [email protected]

In 2018,Studiosity isyour free, 24/7, onlinelifesaver.

Find it atblackboard.ecu.edu.au

Help is always available

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You get FREE expert help after hours, with Accounting | Economics | English skills and writing | Maths | Referencing | Report Writing | Research | Statistics | And more

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English Language SupportAcademic Life

What is this?Individual appointments with a qualified English Language teacher to assist you with English Language Proficiency.

What can I get help with?• Academic writing• Vocabulary and

grammar improvements• Accessing reliable

sources• Understanding

plagiarism

How do I get help?You can book an appointment through reception or by emailing [email protected]

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MisconductAcademic Life

What is this?ECU regards any form of academic or general misconduct as unacceptable. Academic misconduct includes, but is not limited to:• Plagiarism;• Unauthorised

collaboration;• Cheating in

assessments; and/or• Theft of another

students’ workGeneral misconduct includes, but is not limited to: • Breaches the University

Act, Statutes, Rules and/or By-laws

• Constitutes a serious impediment to the University 26

Web: ecu.edu.au/centres/strategic-and-governance-services/our-services/policy-and-legislation/university-statutes-rules-and-by-laws

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Non Academic

Life Location Map

Address: 333 Kent St, Sydney NSW 2000, Australia

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Amenities MapNon

Academic Life

Address: 333 Kent St, Sydney NSW 2000, Australia

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AccommodationWhat if I need somewhere to stay?If you are looking for accommodation in Sydney, you may like to visit Furnished Property, which provides accommodation and facilities for students that are located close by or easily accessible to Sydney's universities.

For more information, please visit: https://furnishedproperty.com.au/accommodation-types/student-accommodation-sydney

Non Academic

Life

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Homestay

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What is this?Students selecting Homestay will live in an environment in which they can study and have access to the Australian way of life through interaction with another family or individual.

I am interested, what do you do next?Visit homestaynetwork.org/and select students.

Non Academic

Life

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After Hours AccessWhat is this?The opening hours for the locations are:Monday - Friday 8:30am –9pmSaturday & Sunday 9am –2pm

You must have your Student ID on you at all time to access the building.

What do I do if I am feeling unsafe?Call security immediately on: +61 412 888 614

Non Academic

Life

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Careers ServiceWhat is this?Careers Advisers can assist with:• Career Development• Self-awareness• Job Search• Networking• Values of internships,

graduate programs and vacation programs

How do I access this?Keep an eye out for Careers Days around the time your classes are on.

JOIN LINKED IN AND THE MELBOURNE OR SYDNEY ECU GROUPFor a direct line to career opportunities and to message the Academic Director

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Non Academic

Life

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Study SpacesWhat study spaces are available to me?Room 509 – Computer Lab has 68 computers and can be used at any time, unless there is a class on.

What do I do if I want a private study room for my group?You can book learning rooms for a private group meeting room. This can be booked through the VIT student service desk.

Non Academic

Life

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IT Support

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What is this?A range of IT related services including assisting with computer and network problems.

Who do I contact if I am having trouble connecting to the ECU network?ECU IT Service Desk: [email protected]+61 8 6304 6000

Who do I contact if I am having computer lab issues?Contact VIT IT Support from the front desk or Email: [email protected]: +61 402 185 804

Non Academic

Life

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Wireless Network

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What is this?Wireless connection will be vital to access the internet and materials for your units.

ECU students must use the VPN as these are unsecured networks.

How do I access this?Signs on the wall give the channel name and password

If I need help who do I contact?Contact Student Services Email: [email protected]: +61 402 185 804

Non Academic

Life

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ComplaintsWhat is this?Concerns that you may have about your experience at ECU will very often be resolved simply in discussion with staff. If you have a complaint about ECU’s service or administrative practices you are welcome to discuss your concerns with a relevant member of staff involved in the service delivery or administration.

What is my issue still isn’t resolved?You can lodge a Formal Complaint Form.

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Web: ecu.edu.au/centres/office-of-governance-services/our-services/student-complaints

Non Academic

Life

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Overseas Health CoverHelp Guide

What is this?OSHC is mandatory insurance to assist with meeting the costs of medical and hospital care.Medibank is ECU’s preferred provider.

How do I get my OSHC card?Contact your provider.

How do I make a claim?You should attend a GP that direct bills your provider. You can contact your provider for this.

Picture??

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Web: health.gov.au/internet/main/publishing.nsf/content/overseas+student+health+cover+faq-1

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Medical ServicesWhat should I do if I require first aid while on location?Let a staff member know as soon as possible. They will contact a first aid officer.

Contact Details:Surender R EtikalaPhone: +61 450 057 710

What do I do if I need to visit a doctor?Please contact your OSHC insurance provider to book an appointment with a GP.

Help Guide

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Counselling ServicesHelp Guide

What is this?The Counselling Service is a free and confidential service which provides professional, short-term, counselling to students.

What are some things I can talk about?• Balancing study, life and

work• Time management• Cultural Adjustment• Anxiety & Depression• Relationship problems• Difficulty studying

If I need help who do I contact?Book an appointment by visiting reception or by emailing [email protected]

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Equity and DisabilityHelp Guide

What is this?The Equity, Diversity and Disability Service (EDDS) provides a free, confidential service for students with a disability or medical condition, either permanent or temporary. EDDS also caters for students who are carers for a family member with a disability or medical condition. You can get help reading materials in alternative formats, alternative exam conditions and other support as required.

If I need help who do I contact?Make an appointment with an officer via phone/email 40

Web: intranet.ecu.edu.au/student/support/student-equity

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Student CharterHelp Guide

What is this?The University is pledged to providing all students with equal opportunities, and embraces its statutory obligations to guarantee an environment free of racial, sexual, religious, cultural and physical discrimination. In addition, the University is committed to the values of integrity, respect, rational inquiry and personal excellence, and the Student Charter is informed by these values. It sets out the standards of provision which students are expected to assume as members of the University.

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Web: intranet.ecu.edu.au/student/my-studies/rules-and-policies/student-charter

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Faith SupportWhat is this?You, your faith, and your traditions are valued and respected as a member of ECU’s dynamic, multicultural and multifaith community.

Below are some places around Sydney you might like to visit:

Islam and MuslimSydney CBD Masjid 56-60 Erskine Street

Sikh Sri Sri Radha-Gopinatha Mandir – 180 Falcon Street, North Sydney

ChristianThe Uniting Church of Australia – 10/222 Pitt Street

CatholicSt Patrick’s Catholic Church – 641 George StreetSt Mary’s Cathedral – St Marys Road

Help Guide

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Student ConnectHelp Guide

What is this?At times you may find that you require additional advice and support to negotiate university life. Student Connect Officers can assist with • Ongoing support to

enhance study progress, health and wellbeing

• Referrals to specialist support services

• Investigate alternative study options

• Confirmation of Enrolment (CoE) extensions

How do I contact them?Via Ask Us or [email protected] 43

Web: intranet.ecu.edu.au/student/support/student-connect

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Student GuildHelp Guide

What is this?The Student Guild is run by students for students. They ensure that University Administration is aware of student concerns and issues.

What can they help with?• Guidance through an

appeal process• Help resolve

grievances• Support you if accused

of academic misconduct

How do I contact them?Visit ecuguild.org.au/contactand complete the web form 44

Web: ecuguild.org.au

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Visa ConditionsHelp Guide

• 40 hour per fortnight work limitation

• Maintain registered course enrolment including satisfactory course progress

• Must have sufficient funds for study and living costs

• Maintain health insurance (OSHC)

• Maintain schooling for independent children

• Notify ECU of change of address within 7 days

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Study and EnrolmentHelp Guide

• Course complete with your CoE timeframe

• Reduced study loads must be approved by a Student Connect Officer

• You may enrol in online units if:

- You enrol in at least one on-campus unit per semester

- Your online units do not exceed 25% of the remaining total credit points required for your course

completion

• To calculate the amount of online units you can study:

- Eg. Total course credit points = 360

- 25% of 360 = 90 credit points can be studied online

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What is Tax?Tax in Australia

Tax is the money that governments collect from people and businesses to pay for services to the

community eg. hospitals, schools and roads.

In Australia, everyone pays their fair share of tax, individuals and business.

As an Australia resident:

- you must declare all income you earned anywhere in the world on your tax return

- you’re entitled to the tax-free threshold – this means there is no tax on your income up to a

$18,200

- you'll generally pay the Medicare levy.

- the more money you earn the more tax you pay

Australian residents with a tax file number generally pay a lower rate of tax than foreign residents.

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Tax RatesTax in Australia

These rates apply to individuals who are Australian residents for tax purposes.

These rates are for the 2017-18 year and apply from 1 July 2017

Taxable income Tax on this income

0 – $18,200 Nil

$18,201 – $37,000 19c for each $1 over $18,200

$37,001 – $87,000 $3,572 plus 32.5c for each $1 over $37,000

$87,001 – $180,000 $19,822 plus 37c for each $1 over $87,000

$180,001 and over $54,232 plus 45c for each $1 over $180,000

The above rates do not include the:

• Medicare levy of 2%

• Temporary Budget Repair Levy; this levy is payable at a rate of 2% for taxable incomes over

$180,000.

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Cash in Hand

When people of businesses deliberately hide income to avoid paying tax it’s called the cash and hidden

economy and it’s not fair. When transactions go unrecorded it means there are less funds for important

community services.

If you are paid wages in cash, this could mean:

• You are being paid less than the correct award wages

• You could end up with a large tax bill because your employer has not taken tax out of your pay

• You may be missing out on being paid super

• You may not be covered by workers compensation insurance

If you are being paid your wages in cash, you should:

• Declare the cash as income when you lodge your tax return

• Still receive a pay slip showing all of your earnings and the amount of tax taken out

• Receive a payment summary at the end of the year which sets out your full earnings of the year and

how much tax has been deducted

• Check with your employer that you are receiving super contributions49

Tax in Australia

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Superannuation

Superannuation or “Super” is money you set aside during your working life to provide an income to live

on when you retire from work. You must leave your super in a super fund until you either read a

minimum age or meet strict requirements set by the government.

Super is important for you because the more super you accumulate during your working life, the higher

your standard of living will be in retirement. In general, most Australians would like to have a higher

income in retirement than that offered by the government age pension. Over time, the age pension will

provide a basic safety net for older Australians, which will be supplemented or even replaced by the

income generated from their superannuation.

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Tax File Number

• If you start earning money, you will need a tax file number (TFN), a unique number issued by the

Australia Taxation Office (ATO) to identify you for tax purposes. You will need this to:

- To lodge your tax return

- To apply for Centrelink payments while you study or look for work

- To ensure you pay the correct amount of tax.

In Australia, when you earn any income from salary or wages (or other sources), you are required to pay

tax on this income. Once Australian residents earn over a certain amount in a given year (the “tax-free

threshold”, currently $18,200), their employer is obliged to take, or “withhold” this tax out of their pay

and send this to the Tax Office regularly.

When this happens, your TFN is used to record how much you’ve earned, and how much tax your

employer has taken from your pay, to ensure that you pay the correct amount of tax. You don’t have to

have a TFN, but if you don’t give your employer your TFN within 28 days of starting a job then they may

have to withhold 49% of your pay as tax, and this means you are paying too much!

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Tax File Number

You can get your TFN is by completing an online application form and taking this to your nearest

participating Australia Post outlet.

You can apply for a TFN through a free service by the Australia Post if you:

• are an Australian resident (for tax purposes)

• can attend an interview at a participating Australia Post outlet, and

• can present your identity documents at the interview.

If you're unable to use the Australia Post service you can apply in person at an Australian Taxation

Office shopfront or you can apply by post.

If you are not an Australian resident but have either:

• a valid permanent migrant visa

• a valid overseas student visa, or

• a valid visa allowing you to stay in Australia indefinitely

then there is a separate online application form. Just go to the Tax Office web-site as well go to

ab.gov.au/TFN. If you need more information, visit your nearest ATO shopfront, phone 13 28 61 or the

Translating and Interpreting Service on 13 14 50.52

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Tax File Number

Your TFN is an important part of confirming your identity. Keep it secure – in the wrong hands, it could

be used to commit fraud.

Only some people and organisations can ask for your TFN. The most common are:

Employers: after you commence work so that they can withhold the correct amount of tax from your

pay.

Universities will need your TFN if you want to apply for a higher education loan to defer your fees.

Centrelink require your TFN if you want to apply for government benefits while you look for work.

Banks may ask for your TFN when you open an account so they don’t have to take extra tax out of the

interest you earn on your savings.

Super funds: Your employer may need to pay contributions to a superannuation fund on your behalf,

quoting your TFN to the superannuation fund. Your super fund will also need your TFN if you want to

make personal contributions into your fund.

Tax agents: If you use a tax agent to prepare your tax return then they will need your TFN.

If you think your TFN has been lost, stolen or accessed by an unauthorised third party, contact

the ATO as soon as possible, on 1800 467 033 between 8.00am and 6.00pm, Monday to Friday. 53

Tax in Australia

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Tax Return

If you had tax taken from any income you received during the financial year, you will need to lodge a tax

return. A tax return is the document used to inform the Tax Office how much income you earned and any

tax deductions or tax offsets you are claiming for the financial year. The financial year ends on the 30th

of June and, unless you are using a tax agent, you have until the 31st of October to lodge your return.

Options available for you to lodge your tax return are:

• online using myTax

• free help with a Tax Help Volunteer, or

• Registered Tax Agent

To lodge your tax return you will need the following information:

• details of any income you earned in the last financial year

• details of any deductions you are eligible to claim

You can look at the ATO web-site for some examples of the types of things you can claim for.

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Tax Help

If you need help with tax in Australia, you can connect with the tax office:

Personal tax enquiries 13 28 61

Translating and Interpreting Service 13 14 50

ato.gov.au/otherlanguages

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ECUjourney

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