how do we mobilise people around shared outcomes?
TRANSCRIPT
How do we mobilise people around shared outcomes?
Understanding the place, people & capabilities
Developing a shared theory of change
Tracking impact to stimulate transformation
How does systems change work?
“People are really strong here .. they come together”
How does systems change actually work?
“People are really strong here .. they come together”
How could systems change work?
“People are really strong here .. they come together”
Who is the system?
“People are really strong here .. they come together”
• Community groups & charities
• Public services• Sports & leisure providers• Local businesses• Colleges & universities • Housing associations &
developers
How can we work together as a system?
“People are really strong here .. they come together”
How do we understand the change people want to create?
“People are really strong here .. they come together”
Isolated Individuals
Personalised Consumers
Self-Sufficient
Communities
Collaborative Networks
What is the change that people want to achieve?
How do we enable people to track their own impact?
How can we track the impact of systems change?
“People are really strong here .. they come together”
Readiness of practitioners to work
with other organisations &
residents
Level of influence of residents on
commissioning & delivery of services &
activities
Ability of practitioners to adapt services &
activities around insights on residents
Ability of residents to drive change themselves
Confidence & motivation of
practitioners in working
collaboratively and being able to lead
How do we use data to stimulate transformation?
“People are really strong here .. they come together”
How can we track impact at scale?
Baselined motivations, assets, behaviours & demographics of inactive residents
Practitioners can demonstrate causality between their intervention and the impact on residents
Independent evaluations confirm impact & causality of interventions that have been scaled
Evidence that processes to deliver intervention can be replicated elsewhere at scale
How do we develop a systems change framework?
“People are really strong here .. they come together”
Collaborative
leadershipSelf-assessment of
systems change
capability
Shared values &
principles
Systems readiness
framework
Understanding
of placeCultural mapping Opportunity & journey
mapping
Participation principles
Understanding
of peopleEthnographic research
& data analysis
“I” Statements Shared theory of change
Readiness of
partnersValue exchange Partner commitments Programme plan
Questions
“People are really strong here .. they come together”
How do you use your insights to influence behaviour & systems change across a place?
What performance frameworks to incentivise people to work in an outcome-based way?
How do you embed demand management into people’s everyday working practices?
What if we collaborated on a specific issue that we have in common that influences behaviour change? (i.e. co-design day)?