how estes express survived a data center flood disaster with lto tape data protection

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Estes Data Processing Estes Data Processing Services Services Dick Cosby Dick Cosby EDPS Systems Administrator EDPS Systems Administrator estes-express.com estes-express.com

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A hurricane completely destroyed our data center! Fortunately, 100% of our data was saved the previous night on tape off-site. We now use a very comprehensive and strategic blend of disk, virtualization, and LTO tape to manage performance, data growth, data protection and costs. Learn how we do it!

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Page 1: How Estes Express survived a data center flood disaster with LTO tape data protection

Estes Data Processing Estes Data Processing ServicesServices

Dick CosbyDick CosbyEDPS Systems AdministratorEDPS Systems Administrator

estes-express.comestes-express.com

Page 2: How Estes Express survived a data center flood disaster with LTO tape data protection

Agenda:Agenda:Challenge

•Elimination of nightly backup window•Independent of data volume increases

•Elimination of interruptions to production server jobs (24x7 availability) •Eliminate night operators•Mandatory requirement for daily point-in-time backups•Eliminate complex software replication•Need for cost effective, fast, secure and reliable off-site, long-term storage•Provide 100% reliable data recovery for unplanned outage or disaster

SolutionVirtualization with…• SAN Storage servers•LTO Tape Libraries•FlashCopy data snapshots

Framework for remote Disaster Recovery process

Page 3: How Estes Express survived a data center flood disaster with LTO tape data protection

HURRICANE GASTON

Tape backup used for Disaster RecoveryTape backup used for Disaster Recovery

Page 4: How Estes Express survived a data center flood disaster with LTO tape data protection

Flood Disaster Recovery at EDPS

Hurricane Gaston August 30, 2004

14 inches of rain in 8 hours

Ground floor (Data Center) flooded with 4.5’ water for 12 hours

Total loss of hardware, networks, phone systems, generator, utility power

Any Good News??

Page 5: How Estes Express survived a data center flood disaster with LTO tape data protection

Flood Disaster Recovery at EDPS

Hurricane Gaston August 30, 2004

14 inches of rain in 8 hours

Ground floor (Data Center) flooded with 4.5’ water for 12 hours

Total loss of hardware, networks, phone systems, generator, utility power

Any Good News??

Yes!! We had a tape backup of 100% of our data off site, made the night before.

Page 6: How Estes Express survived a data center flood disaster with LTO tape data protection

Tape Backup Process

Components include a tiered storage environment:

•System Storage SAN Servers

•LTO Tape Libraries

•Tape management utility on data backup servers

•System Storage Copy Utilities

•Off-site LTO tape storage

Page 7: How Estes Express survived a data center flood disaster with LTO tape data protection

Tape Backup Process

Flush

IASP-A

SysBas

SAN Storage

SysBas

Steps:

•Make point-in-time data snapshot available to backup serve

•Begin LTO tape backup copy

Page 8: How Estes Express survived a data center flood disaster with LTO tape data protection

Tape Backup Process

Prod.SAN

Server

Flush

IASP-A

SysBas

Multi-path Fibre

SysBas

Point-in-Time snapshot

Available on backup server

Data saved to LTO Library

LTO Tape sent off-site

Page 9: How Estes Express survived a data center flood disaster with LTO tape data protection

Tape Backup Process

Prod.SAN

Server

Flush

IASP-A

SysBas

Multi-path Fibre

SysBas

Production Server users are unaware

of the backup process

taking place

Page 10: How Estes Express survived a data center flood disaster with LTO tape data protection

Tape Backup Process

Prod.SAN

Server

FlashCopyVolumes

FlushFlashCopyVolumes

IASP-AIASP-A

SysBas

Multi-path Fibre

SysBas

After the snapshot is executed, a 100%

point-in-time copy of the Production data

is available to our backup LPARs and backed up to LTO

Page 11: How Estes Express survived a data center flood disaster with LTO tape data protection

Tape Backup Process

FlashCopyVolumes

FlushFlashCopyVolumes

IASP-AIASP-A

SysBas

SAN Storage

SysBasWith our LTO Library, 100% of our production data is saved every night, 365 days a year, without operator intervention or production interruption

LTO Library

Page 12: How Estes Express survived a data center flood disaster with LTO tape data protection

BenefitsBenefits• No production interruption No production interruption

• No save windowNo save window

• LTO Library ReliabilityLTO Library Reliability

• No operators, Lights out operationsNo operators, Lights out operations

• Set it and forget itSet it and forget it

• ‘‘Point-in-TimePoint-in-Time’’ snapshot of data snapshot of data

• Single vendor source for Production Single vendor source for Production

Servers, SAN Storage, LTOServers, SAN Storage, LTO Tape Tape

Library, Software, MaintenanceLibrary, Software, Maintenance

• LTO tapes sent to off-site tape storage LTO tapes sent to off-site tape storage

same daysame day

• Copy of data on-line & available until Copy of data on-line & available until

next Copy cycle beginsnext Copy cycle begins

Page 13: How Estes Express survived a data center flood disaster with LTO tape data protection

LTO BenefitsLTO Benefits• High reliability, 0.999999 AvailabilityHigh reliability, 0.999999 Availability

• Scalable, Generation-tolerant Scalable, Generation-tolerant

• Virtualized, available to all serversVirtualized, available to all servers

• Low cost of ownership, very Low cost of ownership, very GREEN !GREEN !

• Flexible, Simple to implement & manageFlexible, Simple to implement & manage

• Remote operations, Browser controlsRemote operations, Browser controls

• Tape encryption with LTO4 and LTO5Tape encryption with LTO4 and LTO5

• High performanceHigh performance

• Critical for fast data restoresCritical for fast data restores

• High cartridge capacity, low costHigh cartridge capacity, low cost

Page 14: How Estes Express survived a data center flood disaster with LTO tape data protection

Additional…Storage Stories

• Legal Directive…do not delete any data• Remote Site Install…150TBs…easy!• Isolated from Virus Corruption• Permanent long-term storage• Encrypted for secure shipments

Page 15: How Estes Express survived a data center flood disaster with LTO tape data protection

DR Environment

Tape benefits.

Maximizing critical data protection with LTO

*LTO Technology: Highest reliability, lowest cost *Tape Economically complements DeDuplication and data

snapshots by completing data protection process *Simple to operate, low staff training *Tape Encryption provided for data security *Tape Provides Off-line storage, no power cost, Protects

against On-line Corruption Risks *Highly mobile without technology, safe for low-cost shipments and storage *LTO technology enhancements more than meet demands

for data protection

Page 16: How Estes Express survived a data center flood disaster with LTO tape data protection

DICK COSBYDICK COSBY

dcosby@[email protected]