how it can support a lean transformation? daniel t jones - european lean it summit 2012
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How IT can support a Lean Transformation? Daniel Jones' presentation from the European Lean IT Summit 2012. Watch more Lean IT presentations and videos on the event website: www.lean-it-summit.comTRANSCRIPT
How can IT support a Lean Transformation?
Daniel T Jones,
The Lean Enterprise Academy
22-23 November, 2012 Paris, France
How can IT support a
Lean Transformation?
Daniel T Jones
The Problem
The challenges in managing and transforming
organisations are common
Explore the contributions of three perspectives
the IT folks > the Lean folks > the CEO
using the 5 Lean Principles
What does this tell us about Lean
Transformation and the Lean Enterprise?
Value
IT – think forward from the capabilities
of the technology
Lean – think back from the circumstances
of the customer/user
CEO – grow sales through better
products/service – today and tomorrow
Value Streams
IT – model, simulate and automate
the system
Lean – understand the context for actions
to unblock the flow of value creation
CEO – see why it is broken and takes too long
where to focus improvements
and how to design the future
Flow
IT – optimise activities and standardise
through compliance
Lean – develop the capabilities to stabilise
the work and improve the flow
CEO – free up cash by compressing
order to cash and time to market
Pull
IT – vertical communications to control
the use of resources
Lean – horizontal communications to align
the work with the rate of demand
CEO – reduce cost by needing less capacity
to meet demand
Perfection
IT – changes are designed and implemented
by experts
Lean – everyone is engaged in creating value
and improving their work
CEO – reduce the capital required for
future investments
A Lean Management System
Direction Focus Top Vital Few
Aligning Hoshin
Enabling Oobeya
The Value Stream
Stability Plan/Actual
Problems Gemba Kaizen
Stability Plan/Actual
Problems
Stability Plan/Actual
Problems
Stability Plan/Actual
Problems
Stability Plan/Actual
Problems
Fu
nctio
n Value Stream
End-to-End VS Analysis
Lean Transformation
Solve specific business problems
By developing the capabilities
To improve the flow of work
Enabled by leaders showing clear direction
and asking questions
Systematic use of PDCA by everyone
“Follow Me”
Leadership
Go See
Ask Why &
Show Respect
The Lean Transformation Path
After John Shook, LEI
By enabling
Front Line Staff to
unblock the Flow of Value
Creation
By
developing their
Capabilities through
Mentored Learning by
Doing
Solve Business Problems in their specific Context
So everyone learns to use the Scientific Approach
So What?
While the specific results are fine
The lasting value is the capability to solve
the next set of problems
Success is judged by the ability of the team
to sustain and improve after you leave
It is the responsibility of management
to focus these actions on the needs of
the business and its customers
Beyond Mass ….
Many experiments – quick feedback – with
experienced users/customers
No one best way – multiple, parallel solutions
with total connectivity
Simplify the experience, work, tools, IT etc.
Everyone has knowledge – experts as advisors
Save capital, minimise resources and
support local communities
22-23 November, 2012 Paris, France
More Lean IT videos and presentations on www.lean-it-summit.com