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Session 1.3

‘How net:gain made a difference’

Speed dating discussion circle session

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1.3 Workshop agenda• Summary - 15 minutes

• Benefits of net:gain for delegates• Introducing the circle ‘hosts’

• Discussion circles• “Speed dating” technique• Choose a ‘circle’• 15 minute Q & A and discussion• Change-over• Time for 3 circle sessions…

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The challenge:ICT planning - No thanks!“We rely so much on ICT but it’s an area

we neglect…”“ICT goes to the bottom of the pile…”“It’s difficult to get senior managers

involved in planning for ICT..”“ We are good at ICT, we just didn’t know

where to start with planning... We needed a model…”

Evidenced by a range of research

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The planning gap…Typical CEO or Trustee focus Typical Technical focus

What is our Mission and Vision? What ICT do we have?

How is our sector/sub-sector changing? What ICT is emerging/exciting?

What needs? What opportunities?(clients, stakeholders, funding)

What ICT systems are working well,less well?

What objectives should we set? What problems need fixing?

What strategies will help us meet/resourcethese objectives?

What ICT is currently available, howcan we use it better?

What goals should we set? What work-around or fixes can Isuggest?

How can we ensure we reach these goals? What else needs to happen to makethis work?

How can we measure success? What budget/resource have I got/canI get?

Goal and performance-related Problem and solution oriented

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Net:gain includes…• An adaptable ‘route map’

• Links ICT to performance improvement• 10 steps - 10 flip charts• 3 meetings for training/support

• Tools, templates and techniques• Mentoring help from net:gain centre• Online expert help• Peer support• Signposting, discounts

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net:gain offers:A route map to filter & manage information

Step 1 Step 2 Step 3 Step 4 Step 5 Steps 6 and 7 Step 8 Step 9 Step 10

Goal

Goal

Goal

Goal

initiative

initiative

initiative

initiative

Requirements

Risk

Benefits

Implementation Plan

Sources of

Support

P

L

A

N

Full cost of

ownership

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Visual/inclusive templates & tools

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Your discussion circle ‘hosts’…

• Linking ICT to Business Plan• Getting buy-in from staff

Dorothy House Hospice Peter Lennard

• FutureLearning• Chris Pickering

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Your discussion circle ‘hosts’…

• Better internal communications• Better strategic understanding• Better customer service

Jack Drum Arts Stacey Taylor

• Teesdale Village Halls

• Fergus Arkley

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Your discussion circle ‘hosts’…

• How net:gain helped a new VCO set-up• Getting help from within the sector• Linking into online help and networks

Titanic Heritage Trust Howard Nelson

• Holbrooks Centre• Mike Connell

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Your discussion circle ‘hosts’…

• N Yorks Forum, Mark Kennedy• Electroville, Colin Harris

• Age Concern NW Cumbria, Louise Stern• Cumbria Deaf, John Brown

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‘Speed dating’ discussion circles

• First circle session:• Stay where you are or move..

• net:gain delegate gives a short overview• 2 or 3 things about their organisation• 2 or 3 things they found useful/learnt thro

net:gain

• Ask questions, listen, discuss• Exchange Business Cards!• Talk more later….

• Time’s Up! Move to another circle…• Do it again…