how schneider electric connects over 140,000 employees around the globe
DESCRIPTION
Schneider Electric needed to revolutionize its business processes. Schneider chose enterprise social networking to discover in-house expertise, to collaborate more effectively across regions, and to create a single destination for all knowledge.TRANSCRIPT
© Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.
Presented By:
Marc GelinasSr. Mgr. Collaboration Platform Adoption
Leading a Controlled Revolution
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24billion € sales in 2012
41%of sales in new economies
150,000+people in 100+ countries
4-5%of sales devoted to R&D
Schneider Electric at a glance
Ene
rgy
prod
uctio
n&
tra
nsm
issi
on
Making energy:• Safe• Reliable• Efficient• Productive• Green
The global specialist in Energy management
Ene
rgy
usag
e
A Recognised Sustainable commitment
Covering
of world final energy consumption
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If only Schneider knew, what Schneider knows..
Schneider Electric is comprised of over 100 acquisitions
Many lines of business and functions spread globally
More than 140,000 people without a single global connection
other than messaging
Varying geographical and cultural dynamics complicate the ability
to collaborate globally
Some of our business challenges
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Why have a social enterprise program?
4
Organic Growth Diverse CulturesNew Acquisitions
Connect for Efficiency
• Customer centric collaboration & knowledge sharing
• Cultural transformation
• Information access
• Employee productivity and shared practices
New Company Program 2012-15
If only Schneider knew, what Schneider knows!
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Why we chose tibbr
Mobile ExperienceEasy to Use
Subject Model Everyone ConnectedRapid Adoption
Integrations
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The Solution – Social Enterprise Desktop
Lotus Notes
An Enterprise-wide Social
Collaboration Platform…
A Collaborative & Personalized
Employee Portal …
…that Applications
can plug into over time
…with capability to
search for content across applications
Wikis
Blogs
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Our deployment model
Add structure in a revolutionary technology
Revolution Structured Revolution Structured
• Fast Deployment• Unstructured• Many Users• More clean up later
phases
• Phased Deployment• Focused communities• Focused locations• No clean up, deployment
as you deploy
• Slow Deployment• Slow adoption of users• Slow innovation
Make it viral, quite automatic with few core team resource involvement
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Implementing via a global adoption network
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Signs of transformation
Rapid responses from experts
answering questions
Feedback from across the
enterprise using polls and surveys
Issues getting resolved faster
More communities being formed
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Measuring the change
Adoption Trends
x 5
2012 2013
6K
30K
x 13
2012 2013
50K
650K
Collaborators Activity levels
OriginatorsAugment
ers
Readers
5%
10%
85%
95,000+Accounts activated on tibbr & Box
~45,000Employees have connected to date
~500New Logins every week
114Countries have users connecting
~70%Users return every week
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1. Implementing a Enterprise Social Platform requires sponsorship,
communication, and planning
2. The application of Enterprise Social works best when you start small
and grow organically
3. A communication strategy is essential to the success of an
enterprise social platform
4. Social Collaboration is not a ‘skill’ that can be taught overnight, it
evolves through practice and embracing behavioral change
5. Be prepared for a more active, collaborative and open enterprise
Key take-aways
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Thank you – Q&A
If only Schneider knew, what Schneider knows..
…it is possible!