how should business markets be segmented
TRANSCRIPT
IDENTIFYING MARKET SEGMENTATION AND TARGETS
CREATED BYPARAMPREET SINGHTU, PATIALA
HOW SHOULD BUSINESS
MARKETS BE SEGMENTED?
THERE ARE FIVE
DIFFERENT WAYS…
1. DEMOGRAPHIC SEGMENTATION
IT IS THE SEGMENTATION BASED ON INDUSTRY AND SIZE
RELAINCE IS A VERY GOOD EXAMPLE, AS IT IS IN 1. COMMUNICATONS2. AUTOMOTIVE3. GAS INDUSTRIES4. INFRASTRUCTURE5. AND MANY MORE
2. OPERATING VARIABLES
MARKET IS SEGMENTED IN THE FOLLOWING PARTS
• TECHNOLOGY
• USER STATUS
• CUSTOMER CAPABILITIES
• INDUSTRY CAPABILITIES
• CAPITAL INVESTED
• HUMAN RESOURCE
3. PURCHASING APPROACHES
MARKETS ARE SEGMENTED ON THE BASIS OF
• MARKETING RELATIONSHIP
• GENERAL PURPOSE POLICIES
• PURCHASING CRITERIA
• POWER STRUCTURE
• PURCHASING FUNCTION ORGANISATION
4. SITUATIONAL FACTORS
SEGMENTATION IS DONE ON THE BASIS OF
• URGENCY
• SIZE OF ORDER
• SPECIFIC APPLICATION
5. PERSONAL CHARACTERISTIC
S
SEGMENTATION ON THE BASIS OF
• LOYALTY : BUSINESS FIRMS WITH HIGH OR LOW LOYALTY STATUS.
• ATTITUDE TOWARDS RISK : RISK TAKING OR AVOIDING FIRMS.
• BUYER AND SELLER SIMILARITIES
DISCLAIMER
THIS PRESENTATION IS CREATED BY PARAMPREET SINGH, TU, PATIALA DURING A MARKETING INTERNSHIP BY PROF. SAMEER
MATHUR, IIM LUCKNOW
( WWW.IIMINTERNSHIP.COM)