how six sigma solves the employee satisfaction problem

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25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210 Website: www.NWCPE.com Phone: +1 (503)-610-3166 WHY SIX SIGMA IS THE ANSWER TO A PRODUCTIVE, SATISFIED TEAM

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Page 3: How six sigma solves the employee satisfaction problem

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210

Website: www.NWCPE.comPhone: +1 (503)-610-3166

EMPLOYEE SATISFACTION

Getting and keeping employees engaged is another matter altogether. Businesses and organizations routinely struggle with employee burnout, low productivity rates and turnover. The results of employee dissatisfaction can be costly. Dale Carnegie reports that employee turnover results in an $11 billion loss annually in the United States.

There’s an upside for workplaces that are able to tap into motivation as engaged employees outperform their disengaged counterparts by up to 202%.

Page 6: How six sigma solves the employee satisfaction problem

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210

Website: www.NWCPE.comPhone: +1 (503)-610-3166

SIX SIGMA FUNCTIONS AS A ROADMAP FOR EMPLOYEES

People like to know where they’re going, how to get there and what’s expected of them at each stage in the journey. Six Sigma functions as a roadmap for employees, highlighting the target goal and underlining the key stops along the way.

But here’s what makes Six Sigma different from other lofty, pie-in-the-sky business goals— it’s measurable, achievable and defined. Telling people they need to produce the customer’s vision of quality is one thing. Explicitly defining that vision and providing a step-by-step process to get there is another matter completely.

To get employees onboard, make sure everyone understands the Six Sigma process, your organization’s reasons for using it and the positive outcomes you plan to achieve.

Have you learned something interesting already? Spread the knowledge by sharing with fellow Six Sigma fans.

Page 7: How six sigma solves the employee satisfaction problem

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210

Website: www.NWCPE.comPhone: +1 (503)-610-3166

IT STREAMLINES OPERATIONS

Two of the biggest factors contributing to professional burnout? Work overload and poor processes. It produces a snowball effect. Employees feel trapped by inefficient processes and become less productive themselves, which only leads to more inefficiency.

So, how do you get out from under the avalanche of inefficiency? You need two things: a way to eliminate invaluable processes, errors and waste plus a method to optimize your existing processes.

Your employees will be some of your most valuable assets for spotting process inconsistencies. Their input must be a prominent factor in the success of your business or organization.

Six Sigma can be used to remove non-value added operations and in turn, improve the production flow. As a result, this technique evens out the workload for employees and allows them to focus on processes that lead to real results.

Page 11: How six sigma solves the employee satisfaction problem

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210

Website: www.NWCPE.comPhone: +1 (503)-610-3166

TEAMWORK

Teamwork often seems elusive and downright unattainable. However, organizations that foster a sense of community unite their employees with a shared goal. With Six Sigma, your business goals are no longer pipe dreams. What you want to accomplish will be broken down to a digestible, achievable message. And there are real parameters and targets to make it happen.

As you optimize your processes and eliminate unnecessary tasks, your results will begin to improve. This progress will ignite your employees’ motivations again and again, leading to continued success.

To tap into your employees’ potential and your own, sign for the Northwest Center for Performance Excellence’s Winter/Spring 2016 Six Sigma courses.

These courses are offered at Portland State University, both independently and as a series to earn certification as a Six Sigma Yellow Belt, Green Belt or Black Belt.