how social software helps 350,000 men's wearhouse customers dress better every year

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© Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. Presented By: Jamie Bragg EVP Operations The Men’s Wearhouse, Inc. Enterprise Social – A Retailer’s Perspective

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© Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.

Presented By:

Jamie BraggEVP OperationsThe Men’s Wearhouse, Inc.

Enterprise Social – A Retailer’s Perspective

© Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 2

© Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 3

Over 17,000 employees

Over 1,000 storesMultiple Brands

TMW K&G Moore’s Twin

Hill/Dimensions11 Distribution Centers

1 Manufacturing facility

24 Hub locations5 Office Locations

TMW background

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Consistency of messaging from top to bottom of the organization

Connection of a large disparate employee population

Emerging technology that engages employees – allows two way interaction with content

Why Enterprise Social?

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Improved communication amongst disparate group of leaders

Improved awareness of company initiatives & direction

Support of our company culture

Infrastructure to support our future by connecting stores given tablet initiative

What we get from tibbr

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Connect, Create & Collaborate

First users were leadership teamDisparate group that has little “face time” with one another

Project managementLeadership team “forums”Sharing of best practicesStrengthening relationshipsSpirited debateThought provoking content

Improved Communication

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Reinforce our goal of inclusiveness by providing high quality content that clearly defines company direction

Create support for company initiatives with content that is engaging and allows for two-way interaction

Awareness

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Awareness

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Awareness

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Awareness

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Culture is vital at TMW

Tribal StoriesEventsRecognitionStories about Service

Culture

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Culture

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Culture

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Culture

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Culture

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Mobile and tablet applications will become the central “hub” of our stores

Mobile POSTuxedo ReservationsSales Support via e-commerce

Learning ManagementWorkforce ManagementEnterprise Social

Our Future

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Active critical mass of users

Adding more users at staff level

Introduction of game-changing applications that will support even more business use case

What we’re excited about

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Questions?