how tablet mobility is transforming the way we do …€¦ · is transforming the way we do...
TRANSCRIPT
HOW TABLET MOBILITY IS TRANSFORMING THE WAY WE DO BUSINESS
Travis HooperArmorActive | VP Product and Strategy
September 13th, 2016
Conference Room / Hoteling Work Space
ArmorActive Video
Mobility:The ability to move or be moved freely and easily
Flexibility
Portability
Adaptability
Nimble
Tablet Trends: Enterprise
4
340% Since 2012
45M
4
5
The customer experience is at the epicenter for all brands, in all industries, in all parts of the world. Digital enablement is leading the strategic agenda in the boardroom.
Customer Engagement
66
Digital strategy on the corporate agenda
Brands wanting an intimate experience with customers
Differentiated experience
Government funding driving adoption
Operational efficiencies and cost reductions
Staying Relevant & Innovative
Factors Driving The Tablet Mobility Agenda:
7
Tablets were designed as a consumer producto Entertainmento Emailso Gaming
How do you secure the tablet, while allowing for?o Interactivityo Connectivity o Mobility
What tablet and operating system to use? What software to use? How to integrate into existing IT infrastructure?
Challenges For Tablet Mobility Deployments
8
Customer Engagement
Mobile Device OEM
Channel / Integrators
Peripherals
Software
INDUSTRY SEGEMENT OVERVIEW
- Workplace transformation is moving
up the corporate agenda as real estate
costs rise to support global workforces.
- Time & Attendance software has
simplified and the overall cost to
administer has greatly reduced.
- Very undefined space and workforce
productivity initiatives expected to
drive investments.
Corporate Office Use Cases
Space Management/Scheduling Conference Room Scheduling Time and Attendance Workspace Office Workspace Directory Wayfinding/Info-kiosk
CORPORATE OFFICE(CONFERENCE ROOM & TIME & ATTENDANCE)
10
11
How The Office Has Changed Digital Room Signs Software
• ‘Hoteling’ Work Spaces A single workspace costs $8,000 to $14,000
per year. Repurposing unused and underutilized meeting rooms, offices, and desks can impact the bottom line.
Meeting and room scheduling software offers employees an easy way to find and book the hoteling and activity-based workspaces they need from any device.
12
MEDICAL OVERVIEW
• Hospitals are very early in their adoption of mobile devices – started with BYOD, now seeing hospital-wide pilots
• New government policies driving patient engagement initiatives
• New larger tablet screen sizes are supporting medical requirements - MsftSP3 and S3
• Hospitals are looking at ways to leverage historical spend while upgrading existing equipment – cart retrofits
Healthcare Use Cases
• Check-in / Check-out / Co-Payment Capture
• Patient Engagement & Education (Bedside)
• Hospital Room Management• Nurse Station• Interpreter Services• Cart Retrofits
RETAIL / POS
13
• Retailers have historically been very progressive with customer engagement initiatives.
• Utilizing significant investments in Digitalexperiences is now driving physical experience in stores – Omni-channel, Look Books, and catalog extension.
• POS market contains many players, however, EMV and mPOS initiatives are driving investments.
Retail Use Cases
• POS and mPOS• Self Service Checkout• Catalog Extension• Interactive Display• Catalog / Product Locator• Loyalty Program• Gift Registry• Back of House• Credit Application
TRANSPORTATION
14
• Department of Transportation regulations
requiring digital capture of driver and
vehicle activity
• Digital tracking of Repair, Maintenance, &
Overhaul providing significant cost savings
and improved vehicle up-time
• Fleet Management software companies
looking to provide turn key solutions via
tablet deployments in vehicle
Transportation Use Cases
• Driver Log Books• Vehicle Tracking• RMO Management• Fleet Scheduling• Government & Safety Compliance
15
FINANCIAL
• Financial institutions looking to differentiatethemselves and provide digital and high touch experience
• Millennials prefer self-service banking options via kiosks
• Device bars and personal engagement through handhelds, similar to line-busting are becoming the norm
• Banks are focusing on increasing services offered while minimizing real estate footprint
Financial Use Cases
• Lobby Check-in• Mobile Banker• Credit Application Capture• Entertainment/Education• Room Panel• Customer Authentication• Merchant POS systems
16
Hawaiian Airlines Customer Kiosks• Full Metal Jacket +• Gravity Flip Pro
17
iPad Mini 900 positions
18
iPad Air Enterprise Tablet Lite
19
500 + Units ETL Credit Checks
VIDEO LOOPING SIGNAGE
20
LeBron’s Unknwn Store
CATALOG LOOK-BOOK & ORDERING
21
Interactive Display
22
Kate Spade Saturday
PRODUCT INFORMATION
23
FurnitureLand & King Arthur Flour
Application (Use Case) Trends
24
Evolve / Gravity Flip Pro
Questions?
