how the app store positions your company for world domination - update!!
DESCRIPTION
Now that SharePoint 2013 is available, almost every SharePoint user wants to know “What the heck is the App Store? How will it impact my environment? How will it impact me?” In this session, you’ll learn how the App Store will help you unlock the full potential of SharePoint by offering business users the ability to download valuable apps from a public market place—without posing risk to the environment—and use them to create better SharePoint solutions that IT can easily support and maintain. An app from the App Store could be the difference between an average SharePoint environment and one that takes your business to the next level. Come witness how the App Store will help you improve SharePoint adoption and enable you to focus on more strategic projects and daily SLAs.TRANSCRIPT
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How the SharePoint App Store Positions Your Company for World Domination
Dan Barker – Global Product Manager
@barking - Dell Software
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Who on earth is Dan Barker
www.dan-barker.com
@barkingd
• Global Product Manager for Dell Software• Worked with SharePoint since the “Tahoe”
days• Engineer, architect, financial/data analyst,
GM• Prior work at multiple fortune 500 companies• Work from the Microsoft campus in Redmond• I am not related to Bob Barker• Sports Nut / Detroit Tigers fan / Your new
friend
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Agenda
• What the heck is the App Store (Quick Overview)
• How will it impact my environment
• How will it impact me
• 6 reasons why you should be empowered through the App Store
• The App Model
• Demo (if the internet works!)
• Q&A
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What the heck is the App Store?
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The SharePoint App Store
It’s like the Apple App Store
But in SharePoint (2013) and for the enterprise
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The SharePoint App Store
• Available on Office.Microsoft.com
• Integrated into SharePoint 2013
• Apps extend native capability
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The SharePoint App StoreExtending Native Capability
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The SharePoint App StoreAn Example App: Dell Social Hub
• Extends social features
• Pulls in external social content
• Twitter, FaceBook, LinkedIn, Yammer
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The App Store is Young
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App Store Disclaimer
• Microsoft’s first attempt creating an enterprise app store– It hasn’t changed much in 12 months
• Microsoft is putting a lot of investment into the app model – insure solid, high value apps can be built
• Extending multi-tenant O365 functionality to compete with on-prem.
• It’s hard to do everything at once….O365 this is the largest enterprise platform in the world….
• Enterprises need time to – understand the differences, – obtain the right resource skills– develop technology and architecture game plan
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How will the app store impact me and my environment?
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App Store Impacts• Prior to SharePoint 2013 acquiring
tools was difficult– Required server access to
install/use– Installing/building apps is risky– Users had little say in the process
• For the first time YOU can install an app
• World Domination first steps….
We are going to be so productive it’s not even funny….wait.. yes it is….
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App Store Impacts
• Easy access to available tools (“Apps”)– The App Store is a storefront
• Risk has been eliminated– App store apps are not installed on the server =
Less risk!– Like Mafia Wars on FaceBook
• Purchasing or Requesting abilities– Powerful (important) organic pressure– Crowdsourcing for tools – Request what you need!– Everyone has the same ability– Power in numbers– Improves the purchasing process (grassroots)
• You now have more influence!
• The App Store helps you maximize the investment
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“By 2014, (citizen developers) will build at least 25% of new business applications.” – Gartner, “Using Gartner's Reference Architecture to Improve Architectural Decisions,” Mike Rollings, December 11, 2012.
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Who is a Citizen Developer?
You are!
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What is a SharePoint “citizen developer”
• End users who are not professional developers, but who create business solutions – for themselves and their groups – to help them perform their jobs more efficiently– Also called “power users”
• DIY SharePoint (DIO)
• Used to be called “Rogue IT” (but it doesn't have to be!)Citizen developers do … Citizen developers don’t …
Create solutions with user-facing tools like Excel, Excel Services or PowerPivot
Write code using tools like Visual Studio
Have some technical knowledge Have custom development knowledge or experience
Understand their business needs Always know what tools are available
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A root problem with SharePointUsers need SharePoint to do more
• SharePoint out of the box doesn’t meet business requirements– Specific functional needs …
– Forms– Data views / filtering– Navigation– Charting/BI– Line of business integration
• Citizen developers (CDs) lack training and experience required to self serve– Or don’t have rights to customize if tools are locked
down
• CDs need enhancements done yesterday
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Your organizations face a choiceShut down citizen development or embrace it
Too risky - Shut it down• Burden on IT to control and monitor this
rogue development • Performance issues if solutions are not
built and deployed properly • Lack of consistency across solutions,
which lead to support and upgrade headaches
Benefits abound – bring it on!
• Increased user adoption• Better business productivity• Reduced IT burden• Improved SharePoint ROI• And more!
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6 reasons why you should be empowered as a Citizen Developer
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• Eliminates back and forth between IT and business to define project requirements
• Ensures faster and more accurate delivery
• Reduces turnaround time for updates and change control
• You understand your needs/requirements best– No amount of scoping will identify all
nuances
1. Puts business solutions in the hands of the business – You!
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• It’s gonna happen anyways (“Rogue IT”)– Does not have to be negative!
• Governance, training and proper tools are key
• Look for supportable and upgradeable options ensure long-term value
• Helps avoid discovering “Worst Practices”– Example: building and testing in prod– Example: using InfoPath client solutions
2. Results in solutions IT can support and encourage
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3. Reduces the IT burden
• Empowered CDs can make their own customizations– quickly and confidently– without posing risk to the environment– in a way that IT can support and maintain
• Frees IT staff to focus on important projects that only they are qualified to take on – especially important to free expensive
developer resources
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4. Enhances the IT and business relationshipBuilding better connection points
• You can build your own solutions on your own timelines
• IT can helps citizen developers learn SharePoint techniques—and vice-versa
• Allows the business and IT to work together using a common platform and toolset
• It’s about getting things done as efficiently as possible
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Data & Trends
98% say do-it-yourself SharePoint customization would be useful Would it be useful if your non-technical
users could easily implement the following types of SharePoint customizations
themselves?
Source: Dimensional Research
More Dimensional Research Information Here
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Data & Trends
What types of SharePoint customizations are most requested by business users?
Most customization requests are for common requirements
Source: Dimensional Research
More Dimensional Research Information Here
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Data & Trends
Do non-technical SharePoint users have the necessary tools available to them to easily make their own
customizations safely and with confidence?
Existing SharePoint customization tools inadequate for non-technical staff
Source: Dimensional Research
More Dimensional Research Information Here
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4. Enhances the IT and business relationship
• Citizen development improves organizational agility– IT can facilitate this process
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5. Improves SharePoint adoption
• As a citizen developer you create solutions that make SharePoint more useful and engaging
• Successful citizen development leads more users to become citizen developers
• Maximizes the SharePoint investment
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6. Harness the SharePoint 2013 App StoreMicrosoft is creating opportunities for citizen development• New app model enables users to
install apps from a public store – potentially without ever calling IT
• Public and private enterprise app catalog options
• App Store benefits– No server-side install = no risk– Cloud-ready– Bringing solutions directly to the
business users
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Quick Apps Chart App for O365
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App Model Benefits
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Effectiveness Today vs. Tomorrow
IT Serves App Model Serves
Top Projects
Top Needs
Less people & less projects
More people & more projects
User Community User Community
Num
ber
of
Use
rs
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The Cost Advantage
Lower Resource Costs
Use of web standard will create a larger pool of development supply
Less Hardware
Internal management of servers, patching, and general uptime is eliminated
Licensing & Maintenance Costs
Subscription options and lower overall price points (OpEx vs. CapEx)
The business is interested in transferring capital expenditures to operational expenses
Upgrade & Migration Cost
Managing timelines and communication vs. doing it all yourself (No more upgrades?!?!)
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The Adoption/Enablement Advantage
Strong self-service / DIY play
A gallery of solutions everyone has access too
Don’t wait for IT to get what you need
Grass roots procurement
Based on group/team needs
The bottom up movement
ROI via adoption
There is no ROI without adoption
Mobile
If 10 percent of your use cases migrate to mobile, they may
generate as much traffic as the rest of your 90 percent web-based use
cases.
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The Platform Advantage
Platform Power
Includes Exchange and Lync, all delivered in a Software as a Service (SaaS) model.
Hosting Options
SharePoint Online service in Office 365, AWS, Rackspace, Azure or alternative
Public and Corporate Catalog Options
Get apps created and made available for public consumption
Build apps internally to be used within the corporate catalog (side loaded)
Forrester Research
62 percent plan to deploy SharePoint 2013 on-premises,
This is a significant shift in the numbers and it’s still VERY early
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How does this position my company for World Domination?Doing the everyday better than anyone else
• Connecting the dots
• Tracking & transparency
• Trend analysis
• Opportunities for improvement
• New more efficient ways to do things
• Like gears in motion
• Result: Faster Speed to Market
• Result: Cost savings
• Result: Address bottlenecks
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Consumerization
Personal Life
Work Life
Available Technology /choices Expectation Dependency Effectiveness Enablement Entertainment
Available Technology /choices Expectation Dependency Effectiveness Enablement Entertainment
?
?
?
?
?
Tools to unleash human potential
?
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Demo:
The SharePoint App Store
• Getting to the SharePoint App Store
• Installing a SharePoint App
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Final ThoughtsQuick summary
1. The app store extends native SharePoint capabilities
2. It’s like the Apple store for but the enterprise
3. You can install and purchase apps
4. You now have organic influence
5. You should be empowered and now you know why
6. You are the gears of the enterprise
7. Make your group, team, organization better
8. Dominate your competition as a result
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Questions?
Be sure to fill out a survey!
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Additional resources
White Paper: 6 Reasons to Empower Your SharePoint Citizen DevelopersLink to Quick Apps for SharePoint Product Information
Dell TechCenter SharePoint for All Community
Link to Dell Social Hub in the SharePoint App Store
www.dan-barker.com
@barkingd
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Thank you