how the distribution of new faculty training can affect participation and engagement online

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ITC eLearning 2010 February 21, 2010 © 2010 Savannah College of Art and Design How the Distribution of New Faculty Training Can Affect Participation and Engagement Online Scott Dinho Coordinator of Educational Technology Savannah College of Art and Design

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Presentation made to Instructional Technology Council's eLearning 2010 conference. The presentation discusses how distributing the faculty development training throughout a term has a positive impact on faculty development as opposed to only training faculty once at the start of a term.

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Page 1: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

How the Distribution of New FacultyTraining Can Affect Participation andEngagement Online

Scott DinhoCoordinator of Educational TechnologySavannah College of Art and Design

Page 2: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Presentation Overview

• SCAD eLearning• Training Gap• Intervention• Current Results• Lessons Learned• Questions

Page 3: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

SCAD eLearning

Page 4: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Vice President– administrates eLearning and interacts with

other college administrators

Instructional Design– ensures instructional quality– creates master courses

Educational Technology– trains and supports faculty– manages and maintains live courses

eCampus– student support and services

Organization

Page 5: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

A SCAD-eLearning “course”:– represents 10-weeks (50 hours) of

instruction– operates “asynchronously”– consists of “lectures,” discussions,

assessments, and hands-on project work– meets accreditation requirements for

student/student and student/professor interaction

– uses rich media to support a variety of learning styles.

SCAD eLearning Courses

Page 6: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Live CourseSection 1

Master CourseLive Course

Section 2

Live CourseSection 3

Page 7: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Summer 2003:– ARTH 764: Rock Art: Legacy of Lascaux

Fall 2003: – 5 courses– 26 total course “seats” filled

SCAD eLearning—Then

Page 8: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

One of three SCAD campuses:– Savannah– Atlanta– eLearning

Fourth campus in Fall 2010– Hong Kong

SCAD eLearning—Now

Page 9: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Fully Online Degree Programs– 5 Bachelor of Arts– 11 Master of Arts– 3 Master of Fine Arts

Non-credit Program– English as a Second Language

SCAD eLearning—Now

Page 10: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

SCAD eLearning—Now

Winter 2010 Quarter Classes– 171 individual class sections– 129 different courses– 18 departments

Page 11: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

SCAD eLearning—Now

Winter 2010 Quarter Students– 757 at Savannah campus– 486 at eLearning campus– 257 at Atlanta campus– 5 at Lacoste, France location– 2,095 individual students– 2,296 total class “seats” filled

Page 12: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Courses Offered

Page 13: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Fully Online Enrollments

Page 14: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

SCAD eLearning—Now

Winter 2010 Professors– 113 Professors Overall– 32 Professors eLearning Only– 20 First-time eLearning

Page 15: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Page 16: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

SCAD eLearning Provides

• Fully developed course materials• Online-Teaching Workshop• eLearning Specialists

Page 17: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Training Gap

Page 18: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Page 19: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Online-Teaching Workshop

Online Content– Lives on Blackboard– All fully online professors enrolled– HTML content

• Overview of SCAD eLearning courses• Benefits of online learning• Blackboard training

– Links to articles and resources

Page 20: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Online-Teaching Workshop

Online-Teaching Guidebook– Physical document – PDF version accessible through

Blackboard – Contents

• Fully online teaching requirements and expectations

• Blackboard skills

Page 21: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Online-Teaching WorkshopBefore Term Online-Teaching Workshop Session

Week 1

Week 2

Week 3

Week 4

Week 5

Week 6

Week 7

Week 8

Week 9

Week 10

Page 22: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

ResultsOnline Materials Ignored

Face-to-Face Session Forgotten

Online-Teaching Manual and Online Materials

Often Out of Date

Use of Course Communication Tools What are those?

New Faculty Engagement with Students

Inconsistent and Generally Low

Page 23: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Results

Online Materials

Face-to-Face Session

Online-Teaching Manual and Online Materials

Use of Course Communication Tools

New Faculty Engagement with Students

Ignored

Forgotten

Out of Date

What are those?

Inconsistent and Generally Poor

Page 24: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Intervention

Page 25: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Page 26: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Online-Teaching Guidebook

Fully incorporated into online materials– No longer available as PDF download– Blackboard skills removed

Page 27: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Online Materials and Resources

Revised for relevance and ease of maintenance– Less focus on general benefits of online learning– More focus on skills, requirements, and

expectations specific to SCAD eLearning– Removal of redundant information, links, and

documents– Removal of Blackboard skills content in favor of

links to specific Blackboard manual topics

Page 28: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Page 29: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Current Results

Page 30: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Spring 2009 Pilot

•Only change was addition of follow-up sessions with weekly reminder message related to each session

•Six new fully online professors

– 4 Savannah campus– 1 Atlanta campus– 1 eLearning campus

only

•Varied subject areas– Art History– Electronic Design– English– Painting– Photography– Sequential Art

Page 31: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Spring 2009 Pilot

Overall improvement in observable professor engagement compared to previous quarters

– more announcement posts– more professor discussion posts – more student discussion posts– fewer days without login– all made some use of available synchronous

communication tools– all reporting a positive experience and desire

to teach again at the eLearning campus

Page 32: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Spring 2009 Pilot

Discussions during sessions – were lively with little need for prompting

activity– showed unseen holes in training

• Basic new faculty training gaps

Page 33: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Lessons Learned

Page 34: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Lessons Learned

• Professor engagement in the courses can be improved when we improve our engagement with them

• Online professors are willing to attend training session during the term and off of the regular day schedule

• Trainers learned as much as the trainees• We must cultivate an ongoing community of

practice so that these early gains are not lost.

Page 35: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Future Plans

Communities of Practice– Q&A sessions for online faculty– Encourage and promote discourse among fully

online professors • Adobe Connect sessions• asynchronous discussion forums• incorporating success stories into online training

materials

Page 36: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

On-going Question

How to create and sustain a fully online community of practice without

– stifling interaction by moderation– promoting the spread of “worst practices”

by lack of moderation– turning a beneficial supplement into a

burdensome requirement

Page 37: How the Distribution of New Faculty Training Can Affect Participation and Engagement Online

ITC eLearning 2010February 21, 2010© 2010 Savannah College of Art and Design

Questions, Comments, and/or Suggestions?

Scott DinhoCoordinator of Educational TechnologySavannah College of Art and [email protected]