Fundraising and Marketing AssistantOctober 2014

About MapActionMapAction (www.mapaction.org) is a leading humanitarian mapping charity. It deploys skilled volunteers to international humanitarian emergencies to map priority needs. This mapped information helps responders target their response effectively, contributing to saving lives and minimising suffering.

MapAction has built a strong reputation in the humanitarian sector and is a technical partner of the United Nations. The charity has attracted funding from UK Government (DFID), EU and other major donors. Prince Harry has been the charity’s patron since 2007.

Main ResponsibilitiesThis is a new role. It will provide administrative support to fundraising and marketing activities in order to boost the charity’s income.

Amongst other responsibilities, the successful candidate will generate content for the charity’s supporter communications (newsletter, website and social media) and support the development of MapAction’s Community & Events fundraising programme (London marathon, RideLondon etc)

Direct ReportsNone

Key Activities To generate and coordinate content for key donor communications, including six-monthly

newsletters sent via MailChimp and updates via social media (Facebook, Twitter etc); To update supporters during major emergencies by agreement with the Fundraising and Marketing

Director; To coordinate and administer MapAction’s Community and Events fundraising programme,

including supporting event participants to maximise their fundraising potential; To support the Fundraising & Marketing Director in tracking and forecasting income and

expenditure for the Community & Events budget line; To maintain and regularly update the supporter database (using Salesforce); To maintain and update marketing materials as requested; To support colleagues (staff, trustees and volunteers) in delivering fundraising activities, including

attending events and conferences; To provide administrative support for Fundraising, Marketing and Communications activities and to

the wider team as requested;

MapAction, The Clare Charity Centre, Wycombe Road, Saunderton, Buckinghamshire, HP14 4BFTel: +44 (0)1494 568899 Email: info@mapaction.org Web: www.mapaction.org

Job title: Fundraising and Marketing AssistantJob purpose: To boost income-generation by cultivating outstanding relationships with

MapAction supporters Hours: 15 hours per weekLocation: MapAction’s offices in Saunderton, BuckinghamshireSalary: £23,000 FTE, pro-rated per annumContract: This is a permanent positionResponsible to: Fundraising and Marketing Director

Fundraising and Marketing AssistantOctober 2014

To apply best fundraising practices, including compliance with the Data Protection Act, and ensure that all systems, processes and operating models are maintained appropriately to deliver an efficient service to our supporters.

Key Competencies

Knowledge and skills Essential / desirable

Managing a busy workload and keeping to deadlines Essential

Maintaining accurate records and ensuring supporters receive communications that are appropriate to their interests

Essential

Using excellent communication skills (written and spoken) and a strong eye for detail to ensure key messages are conveyed in a clear and compelling way

Essential

Writing for the web and (ideally) experience of uploading content to websites Essential

Using IT skills to make the fundraising function as efficient and effective as possible (including Excel, Word and ideally Salesforce)

Essential

Providing outstanding customer service by building strong relationships with supporters/clients and being able to understand / pre-empt their needs

Essential

Cultivating positive relationships with people from all backgrounds, including high net-worth individuals and business leaders

Essential

Being a team player that makes a positive contribution to the organisation as a whole

Essential

Using social media (Facebook and Twitter) as a marketing tool Highly desirable

Coordinating fundraising events, such as sporting/challenge events Highly desirable

Having sound working knowledge of Institute of Fundraising codes of practice, Charities’ Act and Data Protection Act and their application to fundraising

Highly desirable

Having sound working knowledge of MailChimp Desirable

Additional Information Must have the right to live and work in the UK (MapAction is unable to consider candidates who do

not already hold appropriate permissions) Must be able to work from the MapAction offices in Saunderton, HP14 Be flexible and willing to work on occasions outside office hours including evening and weekends

(e.g. representing MapAction at the London marathon). Must have a full, clean driving licence Must have an appreciation of, and affinity with, the humanitarian purpose of the charity

Equal Opportunities PolicyMapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travelers community or HIV&AIDS status.

How to applyPlease send a CV and covering letter to recruiting@mapaction.org. Applications by 10am Monday 27 October. Interviews are planned for Monday 3 November. Please indicate in your application if you are not available for interview on this day.

MapAction, The Clare Charity Centre, Wycombe Road, Saunderton, Buckinghamshire, HP14 4BFTel: +44 (0)1494 568899 Email: info@mapaction.org Web: www.mapaction.org