how to attract people that actually want to buy from you
TRANSCRIPT
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Find Your Target
How To Attract People That Actually Want To
Buy FromMichael BrennerCEO, Marketing Insider GroupAuthor, The Content Formula@BrennerMichael
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The world has changed. Most marketing stinks.
Attract people through stories they love.
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1. Digital Changes Everything
2. Content Marketing Emerges3. How To Find Your Target
@BrennerMichael
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Marketing Has A Marketing Problem
@BrennerMichael
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@BrennerMichael
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8© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Content marketing trends
@BrennerMichael
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What is the ROI?
@BrennerMichael @LizBedor
The First Banner Ad (1994)
@BrennerMichael
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Less likely to click on a banner than…
@BrennerMichael
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Ads don’t work for publishers
Ads don’t work for marketers
Ads don’t work for consumers
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7,00078%94%44%90%
marketing messagesper day
“Do Not Call”
skip TV ads
direct mail never opened
of emails never opened
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80% of CEOsunsatisfiedwith CMOs.~ The Fournaise Group@BrennerMichael
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Do you sponsor a team?
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40Number of times consumers need to see an ad before sales decline.
~ Advertising Research Foundation, 2016
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23© 2014 SAP AG or an SAP affiliate company. All rights reserved.
What’s The ROI?
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What’s The ROI?
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STOP interrupting what people are
interested in
and be what people are interested in!
@BrennerMichael
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1. Digital Changes Everything
2. Content Marketing Emerges3. How To Find Your Target
@BrennerMichael
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28© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Say they would consider a business based on the value of their content.
82%*Forbes/Elite Daily study, Jan. 2015.
@BrennerMichael
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IMAGINE: You show up first in Google
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IMAGINE: You are top resource for consumershttps://health.clevelandclinic.org/
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IMAGINE: Marketing that attracts new buyersAMEX OPEN Forum is the largest source of new leads for AMEX’s Small Business Division
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Which Ad Had A Higher CTR?
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10XCTR
(eConsultancy, 2014; Criteo 2013; Onespot 2015)
Re-Targeted Ads Content Works Better
100XCTR
70XRevenue
Re-Targeted Banner
Ads
Re-Targeted Content Re-Targeted Content
0.06% - 0.6% 0.06% - 6.0% $1 - $70
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Marketing That Attracts Your Target Audience
ContentMarketing
What Brands Publish
WhatCustomers
Want
Business Instinct CharityEmpathy
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Marketing Attracts A Larger Audience
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http://marketinginsidergroup.com/content-marketing/best-content-marketing-hub-examples/
Content Marketing is Owned Media”99+ Brand-owned Content Marketing Destinations”
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Show me the money!
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Content Marketing programs
are assets with real value that grows over time.
Need proof . . .@BrennerMichael
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Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-150
100
200
300
400
500
600
-
100,000
200,000
300,000
400,000
500,000
600,000 COMPOUNDING RETURN OF CONTENT MARKETING
# A
rticl
es
Traffi
c
________ Content Marketing LEAD$
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Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-150
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200
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100,000
200,000
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500,000
600,000 COMPOUNDING RETURN OF CONTENT MARKETING
# A
rticl
es
Traffi
c
________ Content Marketing Revenue
Investment -------- >
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Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-150
100
200
300
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600
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200,000
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400,000
500,000
600,000 COMPOUNDING RETURN OF CONTENT MARKETING
# A
rticl
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Traffi
c
________ Content Marketing Revenue
Investment -------- >
Return -------- >
@BrennerMichael
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BUILD THE BUSINESS CASE FIND THE BUDGET MEASURE RESULTS
My Free Gift To You: http://bit.ly/content-formula
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1. Digital Changes Everything
2. Content Marketing Emerges3. How To Find Your Target
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Find Your Target On The Channels They Use --81% of Content Discovery
Source:KoMarketing Associates
Search
Social
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PRODUCT MARKETING & ADVERTISING
Product contentOffers
BrochuresCustomer Testimonials
Case studiesAds
CONSIDERATION
AWARENESS
DECISION
How We Try To Find Our Target Audience
5
1580
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60-70% of marketing content goes completely unused.
*Sirius Decisions@BrennerMichael
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Behind every piece of bad content is an executive who asked for it.
@BrennerMichael
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What the world wants
What you know
What you love
Focus more here
The Secret of Life
Just a dream
Happy but poor
Bored
#WIN
@BrennerMichael
Your TargetAudience’sInterests
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A Marketing Mission That AttractsBecome the premier destination
for [what target audience] interested in [what topics]
to help them [customer value].
To reach, engage, and convert buyers you would have never seen.
@BrennerMichael
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How Do You Know If You’re Attracting The Right Target?
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57
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Your target audience has
a series of questions
that must be answered.
@BrennerMichael
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CLICK TO EDIT MASTER TITLEClick to edit Master subtitle styleYour
Audience Middle
Early What is / are?Why important
LateWho?How much?Where? 1
StageTarget Questions / Challenges Keyword Volume
100
How to? 10
Find Your Target By Anticipating Their Questions
@BrennerMichael
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60
Keywordtooldominator.comUbersuggest.ioKeywordtool.io
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CONTENT MARKETING
ArticlesNews InfographicsSocial Content Quizzes
VideoWhitepapersWebinarsPodcastsHow-To Guides
EventsNewsletters Customer Profiles
PRODUCT MARKETING & ADVERTISING
Product contentOffers
BrochuresCustomer Testimonials
Case studiesAds
CONSIDERATION
AWARENESS
DECISION
Create Content People Actually Want!
100
1
10
5
1580
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For every 1 piece of product content create 100 pieces
of customer content.
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• Executive PowerPoints - Slideshare
• Whitepapers – blog posts
• Customer Service and Sales FAQs
• Your emails = answers = content
• Cover competitor and industry research, video, infographics
• Ask 2nd-tier influencers to share their work
• Create a list of top influencers, best conferences, best quotes, best stats
How To Attract Your Target Without A Budget?
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Organic Search Traffic
REACH
Unbranded Search Traf -fic
LEADSCONVERT
OTHER CONVERSIONS
REVENUE
Time on Site
ENGAGE
Social shares
Subscriptions
Bounce rate
Retention Rate
Upsells
RETAIN
Measure Marketing Results
--> Subscribers produce 38X ROI --> Subscribers and are 9X more likely to convert@BrennerMichael
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AWARENESS
CONSIDERATIONDECISION
Email Subscribers: 90% of Known Content Touch Points in B2B
B2B prospects engage with 20 pieces of content
before they become a customer.2 white papers
1 webinar14 newsletters (70%)
4 lead-nurturing emails (20%)1 event
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Maturity Audiences Only!
Publish content to primary channel
Distribute content to the channels your audience uses
Convert Leads AndTrack ROI
Optimize
Optimize for subscriptions & offers
Marketing ROI is the #1 Objective for Marketers in 2016
Documented marketing mission
@BrennerMichael
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CapGemini: Content-Loop.com
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It’s 6-7X cheaper to keep an existing customer than to
acquire a new one.A 5% increase in retention
= 95% increase in ROI.
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Content consumers 3X more likely to renew.
Shane JordanDigital Marketing ManagerBlue Cross BlueShield Alabama
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When Michael thinks about video pop-up ads.
Create content people love.
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@BrennerMichael
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Thank you!Michael BrennerCEO, Marketing Insider GroupAuthor, The Content Formula
Book Me To Speak:[email protected]