About The AuthorsDr. Kenneth Blanchard, Ph.d.

• President of Blanchard training and development.

• Advised such organisation like United States Armed Forces,

UNESCO, IBM, Caterpillar.Dr. Spencer Johnson, M.d.

• Chairman of Cadle Comm. Corporation

• Medical Director of comm. for Medtronic, Cardiac pacemakers.

CHARACTERS

Enthusiastic Young Man The Young man/

YouAn Effective Manager The old man

Colleagues of effective

Manager

Mr. Trenell, Ms.

Levy, Ms. Brown

Managers

Autocratic

Bottom line

managerHard nosed

Profit minded

Tough

Democratic

Participative

Supportive

Humanistic

Nice

What You Want To Be ?

Tough/Autocratic Or

Nice/Democratic

“Effective

Manager”

+

Effective Manager

Organisation and the people get the benefits from

each other.

Organisation wins & retains people.

How?

3 Pillars to be an effective manager.

PILLAR 1 (One minute goal

setting) About your responsibilities &

accountabilities. Within 250 words(3 to 6 goals).

Read & reread these everyday.

Take a minute to cross check your work

accordance with your goal.(improve/continue)

PILLAR 2 (One minute praising)

• Help people to reach their full potential.

• Catch them doing something right and praise them

immediately. • Tell them what they did right and how you feel about what

they did right. • Stop for a moment of silence to let them feel how good you

feel and encourage them.

• Shake hand and support their success.

PILLAR 3 (One minute

Reprimand)• Tell them you are going to let them know how they are doing

in no certain terms. • Reprimand people immediately. • Tell them specifically where they went wrong and how you

feel about it.

• Stop few seconds to realize that they did.

• Shake hand .• Remind them how much you value them.

“The best minute I spend is the one I invest in

people.”

“We are not just our behavior, we are the

person managing our behavior.”