how to build a guild
TRANSCRIPT
The Catalyst for Change
AirBNB Uber
Netflix
We must adapt
How to Build a GuildJames Kitney – Guild Master @ IAG
May 2016@JamesKitney @IAGAust
Equipping Ourselves for a Digital Future• Continuous Learning
• Increasing collaboration & connectivity
• More autonomy
• Faster delivery, faster feedback
• Fostering Innovation
• Automate, Automate, Automate
• Page 500.00.2016
Enabling the QA’s of the futureManual
Testing with UI
Automation
Automate close to the
code
Independent “Checking” in isolation
Pairing & Collaboratio
n
Centralised Testing
Function
Cross Function Delivery
So, How did we equip our people?
We started a Guild!
What is a Guild?
• Page 900.00.2016
Guilds @ IAGDelivery Team
Guild
• Page 1000.00.2016
Guilds @ IAG
A Guild is a group of people that have expert technical skills in a particular subject matter. As a community we develop our skills further, collaborate and help to create a connected culture. In doing so, Guilds share learning’s, drive consistency, give people opportunities to raise concerns and help raise visibility of career paths. Guilds allow its members to restore a sense of pride and satisfaction within their work. Guilds are an important building block for our organisation.
How we got started?
• Define the landscape
• Form a seed group
• Launch the Guild
• Lots of Lunchtime Learning sessions
We hit some snags
• Not everything worked
• People provided valuable feedback
• Culture impacts your approach
• Initial excitement from launches wore off
• Purely organic approach lacks alignment
• Not everyone understood Guilds or their objective
So we pivoted…
GROW CONNECT PASSION
Where we are now?
• Increase in motivation & engagement
• Innovative ideas
• We are seeing our first thought leaders publishing and speaking
• People are excited to get involved
• People are wanting to work with us
Where to next?
• Turning initiatives into an experience
• Making it scale
Key Takeouts
• Experiment Experiment Experiment – Start small, measure, get feedback - expand
• Be Brave! – It’s OK to fail
• Be transparent
• Guilds have personalities
Thank you.
Twitter: @JamesKitney