how to build a smart customer management strategy (i)
DESCRIPTION
Video 1- Getting Started with Smart Customer Management. Lear more on http://www.smartcustomermanagement.comTRANSCRIPT
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Erectus
Habilis
Sapiens
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Pieces of Content are shared everyday on
Data per Day Processed by
Tweets per Day
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From the Production Line
LIFE WAS SOMEHOW PREDICTABLE!
To a Retail Shop And the Consumers’ Hands
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Product/ Service
Price
Place
Channel
Promo=
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As the Old Product-centric Era Fades Away The New Age of Customers Emerges
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From LINEARITY To COMPLEXITY
Customer-centric
Information- Knowledge
Building Relationships
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X X X
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• If you want to know what the next steps are in the process of buidlinga real Smart Customer Management organization, sign-up here to getmore free videos.
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