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HOW TO BUILD RELATIONSHIPSAdvice from the Co-Founders of Refresh.io

This presentation consists of highlights from 33founders, an interview series on 33voices®

CHAPTER 1

Business Partnerships

Prioritize meeting people as the most important part of your job. Once you target individuals

you’d like to work with, be appropriately persistent to bring them on board.

Regardless of the opportunity, be highly responsive and open to the ideas your connections present. This

indicates your consistent desire to grow your business.

Especially in the early stages, new partnerships need to directly align with your big goals. If a

partnership isn’t getting you closer to your ultimate mission, it’s best to stay focused on the task at hand.

Remember that as a young startup your time is precious and your resources are limited. Ensure that the businesses and individuals you partner with respect that.

CHAPTER 2

Co-Founders

According to Paul, a co-founder relationship “is the closest thing to a romantic relationship

without any romance I’ve ever had.”

Remember Justin Timberlake’s advice: “It’s the person you want to spend Saturday

morning with, not Friday night.”

Establish a concrete division of labor that plays off of your strengths and weaknesses. Once you’ve

highlighted your areas of expertise enable each other to make decisions without consulting the entire team.

CHAPTER 3

Team Building

Forget about hierarchies. Be flat and transparent with your team about the company’s direction,

achievements, and shortcomings.

Prioritize cross functionality to involve as many team members as possible in major company decisions.

Just like you wouldn’t talk about your latest product feature with your friends, engage your team

outside of the office to build deep relationships. Try Bhavin and Paul’s quarterly overnight off-sites to cultivate a family like culture.

featured founders:

Bhavin Shah and Paul Tyma,Co-Founders of Refresh.io

Refresh finds common ground with the people you meet. It searches the web and social networks to deliver insights about your contacts: mutual interests, shared passions, and important mo-ments. Refresh lays the foundation for better relationships and prepares you to connect in every meeting on your calendar. It’s all the research you need to prepare but don’t have time to do.

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Presentation created by Chase Jennings

Insights by Jenna Abdou