how to configure cisco spa301 with voip

8/10/2019 How to Configure Cisco SPA301 With Voip

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How To Configure Cisco SPA301 With Voip.ms - Quick Guide

TheCisco SPA301 VoIP IP Phoneis an affordable generation of SIP based (Session Initiation Protocol)IP Phone that is focused towards the small business and home office user. However, I think this could bea good starter Phone for anyone wanting to give VoIP a try.

This is a basic 1-Line IP Phone and is a great way to get started with BYOD and DIY VoIP. The phone isan all-in-one VoIP Phone that doesn't require any other adapters. Some people may find it a goodoutbound long distance calling phone due to it's lack of a call display.

In this Quick Guide, it is my intention to walk you through the basics of how to quickly (relatively speaking)configure your newly acquired SPA301 directly with Voip.ms, one of my preferred BYOD and DIY VoIPservice providers.

To achieve this goal of quick and easy configuration, I will begin with the SPA301 as configured withit's factory default values as a starting point. Then, I will only point out the essential settings that "must beedited" in order to connect and achieve reliable service registration with Voip.ms.

In order to proceed with this quick guide setup procedure, a few assumptions must be made andprerequisites met.

Assumptions and Prerequisites You know how tologin to the SPA301 IP Phone - I explain how: HERE.

You are the owner of the phone and it has not been locked-down by a VSP or previous owner.

Make sure the phone is Ethernet cable connected to a LAN port on your NAT-Router.

The NAT-Router must be set to issue DHCP IP addresses to LAN connected devices.

You have Port Forwarded or Port Triggered SIP port 5060 in your Router. (optional, as needed)
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You have Port Forwarded or Port Triggered RTP port range 16384 - 16538 in your Router.(optional, as needed)

You know how to perform aFactory Reset(Reset configuration settings to their defaults) - Iexplain how: HERE.

Once you know how to perform a Factory Reset, I recommend that you do so before proceeding.

Your SPA301 IP Phone should be running with thelatest firmware version. If not, I explain howto update: HERE.

Your SPA301 is powered-up and ready to be configured.

You already have setup an account with Voip.ms and know your Main Account (or the Sub-Account to be used) SIP credentials that you will use to configure into your SPA301 IP Phone. (i.e. UserName and SIP Password.)

Now that we have all the assumptions and prerequisites out of the way, what remains is only the non-default essentials required to successfully configure the SPA301 to connect with and register with oneofVoip.ms proxy servers located around the USA, Canada, and UK.

Let's Get Started Login to the SPA301 Configuration Utility using your PC web browser. You will initially land onthe Voice - Basic - Infopage. The initial Info tab screen capture is illustrated below.

If you performed aFactory Resetas recommended in my prerequisites, you will not need to use Admincredentials to login.

Click on the "Admin Login" link in the upper right corner of the Configuration Utility window.
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The SPA301 default Time Zone is GMT -8.Because I live in British Columbia, Canada, I am on Pacific Standard Time (PST) and GMT -8 is thecorrect GMT offset for my area.

You will need to set the Time Zone offsetfor your specific location, as needed.

Even though GMT -8 is the correct Time Zone for me, at the time I wrote this article, my time value asdisplayed on the SPA301 Status page is still off by one hour. As it turns out, this is caused by DaylightSavings Timebeing in effect.

The solution is to copy and past the following Daylight Savings Time Ruleinto the DaylightSavings Time Rule text box. (This rule is correct for Canada)

Daylight Savings Time Rule:start=3/8/7/02:0:0;end=11/1/7/02:0:0;save=1

We are now ready to move on to configuring the Voip.ms Proxy Server settings and User Login on theExt 1 page.

Click on the Ext 1tab.The tab that has focus will turn green; thus, Ext 1 tab, once clicked on, is now green.

Because I performed a Factory Reset before beginning, all configuration values you see on Ext 1pagewill be their "default" values.
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Specific Values To Be Edited ForVoip.ms Registration

NAT Settings:

NAT Mapping Enable: YES

NAT Keep Alive Enable: YES

Now, scroll down the page to the Proxy and Registration section of Ext 1 page.

Proxy: vancouver.voip.ms (This is what I use for western Canada)
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The image shown on the left is a list of all available Voip.ms PoP servers (Points of Presence) that youcan choose from.

ProxyPick a SIP Proxy Server that isnearest you, or preferably one with the lowest Ping Latency.

For my location, I will be using: vancouver.voip.msas my PoP Proxy.

Note:The Voip.ms PoP server you choose to use must be the same proxy that you paired-up with your Voip.msaccount incoming DID phone number. For example, in my case, all my DID's route via the newVancouver, BC, Canada PoP proxy server. Thus, I enter the same proxy name in the SPA301 as I setupfor my Voip.ms account for incoming DID's (i.e. vancouver.voip.ms).
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Scroll down to the Subscriber Informationsection and enter your subscriber relevant information:

Display Name: The name you want to show for your Caller-ID

display(optional)

User ID: (Main Account User ID, or a Sub-Account ID)

Password: (Main Account SIP PW, or a Sub-Account SIP PW)

Register Expires: 180

Now, scroll down to the bottom of the page and edit the Dial Plan values.

Dial Plan
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While, the default SPA301 dial plan will work for dialing of most numbers, there are some Voip.ms dialsequences (dial strings) that it will not be accommodated without modifying the default dial string. Thus, itis recommended that you edit or replace the default SPA301 dial plan with a more Voip.ms user-friendlydial plan.

Clear and delete the default dial plan, and then copy and past the Voip.ms recommended dial

plan into the SPA301 Dial Plan text box in place of the default plan:

My Recommended Dial Plan for Voip.ms:(911S0|*xx|*xxx|*75xx|**275*x.|4xxx|[2-9]xx[2-9]xxxxxxS0|1[2-9]xx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

You can learn more aboutCisco and Linksys dial plansin my previous articles: Here.

Once you have entered all the required and recommended values listed above, you can now go aheadand click the "Submit All Changes" button.

The following screen will display while the changes are being updated and the phone reboots.
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After about 50 to 60 seconds, the Configuration Utility window will land back on the Info page.

If your SPA301 was correctly configured and it successfully registered with a Voip.ms proxy server, thenyou will note that at the bottom of the Info page you will see the "Registered" status displayed underthe Ext 1 Statussection. You should also note that the "Current Time" has also correctly set (hopefully).
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Unfortunately, the SPA301 does not have a status light on the phone that will give a visual indication ofregistration success. While, you can view the registration status on the Info page, the easiest way toknow that you have proxy registration is to pick up the SPA301 handset and listen for a " Dial Tone". Ifyou hear the dial tone, you are registered with Voip.ms and can now make outbound calls, and receiveinbound calls.

That's It In a NutshellSo now, I have covered the bare-bones essentials of getting started configuring your SPA301 IPPhone with a BYOD DIY VoIP service provider like Voip.ms.
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If you started with the SPA301 configuration default values, and only changed the values and entriesdescribed in the above bullet points with your correct account credentials and proxy, you should have adial tone and now be able to make VoIP calls via Voip.ms.

Obviously, there are numerous additional settings for tweaking the configuration and performance of yourIP Phone. But, the bare bones basics quick start was the theme of this article.

Making Test Calls From The SPA301 With Voip.msBecause Voip.ms is a pay-as-you-go BYOD VoIP service, you do need to have calling credits in yourVoip.ms account in order to place calls to PSTN landline or mobile phone numbers.

Here are a few Free Test Calls that you can make regardless of the calling balance in your account:

*97(#) - Voice Mail access (if you setup your Voip.ms voice mail box)

4443(#) - Voip.ms Echo Test

4747(#) - Voip.ms DTMF Tone Test

When you hear the tone, press any key on the phone keypad. The Voip.ms DTMF Test IVR will talk-backthe name of the digit you pressed.

822(#) - Caller-ID Talk-Back

1-555-555-0911 - Caller ID talk-back and e911 TestThis test does not call 911; it only tells you if your account has been enabled and activated for e911emergency calling. You need to subscribe to e911 service via your Voip.ms account if you want to havee911 access.

011-883-510-000-000-091 - iNumEcho Test

011-883-510-000-000-093 - iNumCaller-ID TestBecause iNum calls are international numbers, they are dialed as an international number, which meansfrom the USA and Canada, you need to precede the iNum number dialed with the International DirectDialing (IDD) Access Code of 011. (iNum calls are free via Voip.ms)

Note:Entering the #key will initiate an "immediate send" on a dial string. In some cases, you may experience ~3 second delay, or more between dialing a number and a connection. Pressing the # key at the end of adialed number can sometimes speed things up and provide a faster connection.

Happy VoIP calling via your SPA301!

More of my articles about the Cisco SPA301:

How to Login to the SPA301 IP Phone

How to Perform a Factory Reset on the SPA301 IP Phone

How to Update Firmware to the SPA301 IP Phone

Note:Don't forget to set anAdmin istrator Passwordfor your SPA301. It's good security policy.

Posted byJeff - the EditorLabels:BYOD,Canada VoIP,Cisco,Configurations,How-To,IP-Phone,SPA301,Voip.ms
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