how to design 70-20-10 learning eco-system
TRANSCRIPT
How to design 70-20-10 learning eco-systems
We will explore:• the features of learning ecosystems
• how digital technologies can be used to increase and enhance learning
• the mindsets that are required to design learning ecosystems
• how to generate new ideas for learning models and where to look for ideas.
It’s 3 things
Design patterns
A process Some principles
Manager as learning leader
Employee as self directed learner L&D as ecosystem
designer
Learning goal.
Simulation based workshop.
Mobile App – sends reminders and practice
activities and tracks goals.
This is all reported using xAPI.
Virtual Classrooms for progress check-ins about lessons
learnt.
Coaching.
A program for managers.
An ecosystem is an interactive system of components that work together.
A learner centered learning eco-system.
Pathways
Performance support
Communities ofpractice
Group learning
Collections of knowledge
Best practice examplesGetting bettergoals
Practice
Feedback
Coaching
Mentoring
Technology 70-20.comxAPI
Focus on getting better rather than being good.Nine Things Successful People Do Differently - Heidi Grant Halvorson
Getting bettergoals
Practice
Learning is more than just doing the job.
Principle: Employees need to be allowed to practise and fail, learn and try again.
Formal courses that are performancefocussed can provide can the chance for employees to practice and fail. This what great digital learning can achieve.
Pathways
Practice
Employees and managers need to be guided.
Examples: Competence frameworksMultiple level programsManager and coach guides for programs
Principle: The manager's role in learning programs should be purposefully designed.
Getting bettergoals
Pathways
Practice
Feedback
Coaching
Mentoring
An employee's manager is the key enabler to learning.
Principle: Everyone needs to be given feedback on their performance.
Principle: Managers need to be supported to implement learning while working.
Getting bettergoals
Pathways
Communities ofpractice
Group learning
Practice
Feedback
Coaching
Mentoring
Principle: Work and learning should be social.
Technology
Totara Social SlackPodiojostle.meBlogs
Principle: Employees need to work with peers and their manager to reflect and articulate what they are learning and how change is happening.
Getting bettergoals
Communities ofpractice
Group learning
Built to last
Group learning
Workshops run by peers
Lessons learnt
Retrospectives
Continuous improvement
Issue management
Performance support
Collections of knowledge
Best practice examples
Technology
DegreedRSS readersSupportPointWikis – confluence
Training is too often just information provision.
Principle: Learners should be able to quickly and easily access the information they need.
Pathways
Performance support
Communities ofpractice
Group learning
Collections of knowledge
Best practice examples
Practice
Feedback
Coaching
Mentoring
Getting bettergoals
Many pieces of technology I’ve been talking about are also the enablers for a digital workplace.
Some may exist already and they not being used for learning.
Collaboration Organizing information
Reflecting
L&D as ecosystem designer
Designs relationships between the components.
Designs for the short term and long term.
Does more thandesign courses.
Designs how the system will be supported eg what we as “gardeners” do
Looking for ideas for beyond corporate learning?
Think about something you’re passionate and self motivated about.
How does learning in that area work for you?
Their own creative projects
An experience artist as coach
How are artist’s trained?
Critiques
Visual journals Assessed by portfolio
Shared studios
Side shows
Simulations
How are doctors trained?
Supervisor
Assessed by simulations and
exams
Journals Conferences
Working with patients
Group learning
Observation
Thank you for your participation!
Dr Robin PetterdLearning Consultant
M: +61 419 101 928E: [email protected]: @sproutlabs_au