how to drive demand generation with pr tactics
DESCRIPTION
On-Demand Webinar: http://promotions.prnewswire.com/Drive-Demand-Gen-Ondemand-Webinar.html Speakers: Meg O'Leary, Principal, InkHouse Anthony Hardman, Director of Public Relations, Access Candyce Edelen, CEO, PropelGrowthTRANSCRIPT
HOW TO DRIVE DEMAND GENERATION
WITH PR TACTICS
WEBINAR
#DEMANDGEN
How to Drive Demand Generation with PR Tactics August 13, 2014
Meg O'Leary @moleary Principal InkHouse
Candyce Edelen @CandyceEdelen CEO PropelGrowth
Lisa Lamm @CNWGroup Director, Demand Generation & Marketing CNW Group
Anthony Hardman @ahardman Director, Public Relations Access
MODERATOR: SPEAKERS:
#DEMANDGEN
PR: It’s not just about looking for attention.
But don’t propose on the first date.
If good content is king… Distribution is queen
Title
If good content is king… Distribution is queen
…and she wears the pants.
But How?
Then Measure
Are You Driving
Leads?
@ahardman @accessus
Call Federal
Anthony Hardman, Director of Public Relations
Connecting the Dots:
How to tie public relations tactics to business results
www.visitaccess.com [email protected] [email protected]
@ahardman @accessus
@ahardman @accessus
@ahardman @accessus
@ahardman @accessus
My Background:
• Came to Access in 2014, with eight years of experience in broadcast news and public relations. • Previously managed public relations for SecureState, an information security firm. • Managed PR for three of the Department of Veterans Affairs National Rehabilitation Sports Programs • Father of three. • Brew my own beer :)
@ahardman @accessus
Tactics
News Releases:
@ahardman @accessus
Tactics
News Releases:
• Cost vs. Value?
• Validation?
• Do they work?
@ahardman @accessus
Tactics
News Releases:
• Cost vs. Value?
• Validation?
• Do they work?
@ahardman @accessus
Tactics
News Releases:
• For Journalists
• To announce news about your company
• Formatted a specific way:
@ahardman @accessus
Tactics
“Company ABC, a leader in alphabet identification, is
proud to announce why they are so great.”
@ahardman @accessus
Tactics
News Releases:
• Are not (just) for Journalists
• They are a great way to reach your target audience
• Should be written like a news article
@ahardman @accessus
Tactics
@ahardman @accessus
Tactics
97 percent of our audience were not journalists!
@ahardman @accessus
Tactics
News Releases:
• Redefined my target audience
• Used them in two different ways
@ahardman @accessus
Tactics
News Releases:
• Redefined my target audience
• Used them in two different ways
• Awareness and Paid Content Promotion
@ahardman @accessus
Tactics
Awareness:
• Paid, Owned & Earned
@ahardman @accessus
Tactics
Awareness:
• Starts with how you write your release
@ahardman @accessus
Tactics
News Releases:
• Starts with how you write your release
@ahardman @accessus
Tactics
“Company ABC, a leader in alphabet identification, is
proud to announce why they are so great.”
@ahardman @accessus
Outer Banks Example:
@ahardman @accessus
Outer Banks Example:
“One of the greatest parts about staying in a summer vacation rental home is enjoying all the different features, amenities, and luxuries included with them. Southern Shores Realty is excited to announce a sampling of newly constructed and recently renovated OBX vacation rentals that are ready for 2014 summer guests.”
@ahardman @accessus
Outer Banks Example:
• CTA near the top of the release drives referral traffic
• Relevant landing page directs that traffic
• Captures interest early on
@ahardman @accessus
Tactics
Content Promotion:
• Blogs, whitepapers, ebooks, webinars etc.
• Paid and Owned
@ahardman @accessus
Tactics
How to do it:
• Write headlines that are catchy and interesting
• Use the lead-in to capture reader attention and provide background on the story
• Drive traffic to your site
with a clear CTA
@ahardman @accessus
SecureState Example:
@ahardman @accessus
SecureState Example:
“To read the full article on the specifics of chip and pin technology, and how the industry should move forward read: Why Chip and Pin Isn't the Answer to Retailers' Problems.”
@ahardman @accessus
Measurement
What can you measure:
• Consumption Metrics: Likes, views, tweets, etc.
• Referral Traffic • Micro and Macro
Conversions
From May of 2012 through the first quarter of 2014, news releases were the
highest source of referral traffic for SecureState.
@ahardman @accessus
Measurement
How to Measure:
• PR Newswire Dashboard, Facebook Insights, etc.
• Marketing Automation • Google Analytics
Go to this reporthttp://www.securestate.com http://ww…
Secure State
Jan 1, 2014 Mar 21, 2014Referral Traffic
Source
Conversions
Rows 1 10 of 383
Explorer
Summary
Acquisition Behavior
Visits% New Visits New Visits Bounce Rate
Pages /
VisitAvg. Visit
Duration
Download
Whitepaper
(Goal 1
Conversion
Rate)
Download
Whitepaper
(Goal 1
Completions)
Download
Whitepaper
(Goal 1 Value)
4,389% of Total:
10.62%
(41,347)
81.98%Site Avg:
85.68%
(4.33%)
3,598% of Total:
10.16%
(35,428)
71.88%Site Avg:
78.37%
(8.28%)
1.72Site Avg:
1.55
(10.42%)
00:01:15Site Avg:
00:01:06
(14.36%)
0.00%Site Avg:
0.00%
(0.00%)
0% of Total:
0.00% (0)
$0.00% of Total:
0.00% ($0.00)
1. securestate.com 723 (16.47%) 67.91% 491 (13.65%) 62.24% 1.80 00:01:26 0.00% 0 (0.00%) $0.00 (0.00%)
2. blog.securestate.com 434 (9.89%) 67.97% 295 (8.20%) 54.15% 2.56 00:02:01 0.00% 0 (0.00%) $0.00 (0.00%)
3. t.co 368 (8.38%) 84.24% 310 (8.62%) 88.32% 1.27 00:00:41 0.00% 0 (0.00%) $0.00 (0.00%)
4. prnewswire.com 161 (3.67%) 77.02% 124 (3.45%) 84.47% 1.43 00:00:59 0.00% 0 (0.00%) $0.00 (0.00%)
5. engage.securestate.com 147 (3.35%) 75.51% 111 (3.09%) 61.90% 2.01 00:01:44 0.00% 0 (0.00%) $0.00 (0.00%)
6. semalt.com 141 (3.21%) 100.00% 141 (3.92%) 99.29% 1.01 00:00:01 0.00% 0 (0.00%) $0.00 (0.00%)
7. google.com 126 (2.87%) 88.89% 112 (3.11%) 76.98% 1.39 00:00:59 0.00% 0 (0.00%) $0.00 (0.00%)
8. linkedin.com 106 (2.42%) 81.13% 86 (2.39%) 73.58% 1.54 00:00:48 0.00% 0 (0.00%) $0.00 (0.00%)
9. r.search.yahoo.com 91 (2.07%) 92.31% 84 (2.33%) 62.64% 1.74 00:01:40 0.00% 0 (0.00%) $0.00 (0.00%)
10. facebook.com 87 (1.98%) 68.97% 60 (1.67%) 77.01% 1.56 00:01:26 0.00% 0 (0.00%) $0.00 (0.00%)
Visits
Jan 8 Jan 15 Jan 22 Jan 29 Feb 5 Feb 12 Feb 19 Feb 26
1,0001,000
2,0002,000
Goal 1: Download Whitepaper
All Visits10.62%
@ahardman @accessus
Measurement
How to Measure:
• Google Analytics Academy
• www.analyticsacademy.withgoogle.com
• Digital Analytics Fundamentals
Go to this reporthttp://www.securestate.com http://ww…
Secure State
Jan 1, 2014 Mar 21, 2014Referral Traffic
Source
Conversions
Rows 1 10 of 383
Explorer
Summary
Acquisition Behavior
Visits% New Visits New Visits Bounce Rate
Pages /
VisitAvg. Visit
Duration
Download
Whitepaper
(Goal 1
Conversion
Rate)
Download
Whitepaper
(Goal 1
Completions)
Download
Whitepaper
(Goal 1 Value)
4,389% of Total:
10.62%
(41,347)
81.98%Site Avg:
85.68%
(4.33%)
3,598% of Total:
10.16%
(35,428)
71.88%Site Avg:
78.37%
(8.28%)
1.72Site Avg:
1.55
(10.42%)
00:01:15Site Avg:
00:01:06
(14.36%)
0.00%Site Avg:
0.00%
(0.00%)
0% of Total:
0.00% (0)
$0.00% of Total:
0.00% ($0.00)
1. securestate.com 723 (16.47%) 67.91% 491 (13.65%) 62.24% 1.80 00:01:26 0.00% 0 (0.00%) $0.00 (0.00%)
2. blog.securestate.com 434 (9.89%) 67.97% 295 (8.20%) 54.15% 2.56 00:02:01 0.00% 0 (0.00%) $0.00 (0.00%)
3. t.co 368 (8.38%) 84.24% 310 (8.62%) 88.32% 1.27 00:00:41 0.00% 0 (0.00%) $0.00 (0.00%)
4. prnewswire.com 161 (3.67%) 77.02% 124 (3.45%) 84.47% 1.43 00:00:59 0.00% 0 (0.00%) $0.00 (0.00%)
5. engage.securestate.com 147 (3.35%) 75.51% 111 (3.09%) 61.90% 2.01 00:01:44 0.00% 0 (0.00%) $0.00 (0.00%)
6. semalt.com 141 (3.21%) 100.00% 141 (3.92%) 99.29% 1.01 00:00:01 0.00% 0 (0.00%) $0.00 (0.00%)
7. google.com 126 (2.87%) 88.89% 112 (3.11%) 76.98% 1.39 00:00:59 0.00% 0 (0.00%) $0.00 (0.00%)
8. linkedin.com 106 (2.42%) 81.13% 86 (2.39%) 73.58% 1.54 00:00:48 0.00% 0 (0.00%) $0.00 (0.00%)
9. r.search.yahoo.com 91 (2.07%) 92.31% 84 (2.33%) 62.64% 1.74 00:01:40 0.00% 0 (0.00%) $0.00 (0.00%)
10. facebook.com 87 (1.98%) 68.97% 60 (1.67%) 77.01% 1.56 00:01:26 0.00% 0 (0.00%) $0.00 (0.00%)
Visits
Jan 8 Jan 15 Jan 22 Jan 29 Feb 5 Feb 12 Feb 19 Feb 26
1,0001,000
2,0002,000
Goal 1: Download Whitepaper
All Visits10.62%
@ahardman @accessus
The Big Picture
Awareness
Education
Consideration
Validation
Convert
Loyal
@ahardman @accessus
THANK YOU
Candyce Edelen - PropelGrowth
CEO and Founder Background in Sales and
Business Development
2000-2007: Co-founded two financial technology companies
2007 to present: Content marketing specializing in financial services technology.
48
© 2014 PropelGrowth, LLC @CandyceEdelen
Tactics vs. Strategy 49
© 2014 PropelGrowth, LLC @CandyceEdelen
Integrated Marketing Outreach 50
Buyer Persona Research
Content Strategy
PR Strategy
Demand Generation
★
© 2014 PropelGrowth, LLC @CandyceEdelen
Highly Targeted Program 51
Account Strategy
37 Target Firms
3 Target
Divisions 4
Target Buyers
© 2014 PropelGrowth, LLC @CandyceEdelen
How Banks Discover Solutions 52
© 2014 PropelGrowth, LLC @CandyceEdelen
How We Reach Our Targets 53
Audience
Events
Earned Media
Article Placement
Word of Mouth
© 2014 PropelGrowth, LLC @CandyceEdelen
Hair: pillow and saddle stuffing
Pelt: clothing and blankets
Stomach: buckets and cooking pots
Horns: toys, decorations,
cutlery, cooking utensils
and cups
Bones: sewing needles arrowheads saddle frames, knives and tools
Tendons: sewing thread
and bowstrings
Skull: religious rituals
Hump: most flavored meat
Hooves: glue and tools
Tongue: food
Fat: cooking, soap
Brain: for tanning hide
Meat: Food plus preserved as dried jerky
54
© 2014 PropelGrowth, LLC @CandyceEdelen
Using Every Part of the Buffalo 55
© 2014 PropelGrowth, LLC @CandyceEdelen
Object Trading Buffalo
Premium Content Research Report
Premium Derivatives
Video Webinar Live
Panel Event
Low Cost Derivatives
2
Byline Articles
7 Blog Posts
5 Email
Campaigns
2 Event
Recordings
56
© 2014 PropelGrowth, LLC @CandyceEdelen
57 It Started With A White Paper…
Q1 Q2 Q3 Q4
© 2014 PropelGrowth, LLC @CandyceEdelen
58 It Started With A White Paper…
Q1 Q2 Q3 Q4
© 2014 PropelGrowth, LLC @CandyceEdelen
Results So Far…
Inquiries – 352
Web Event Participants – 177
Live Event Participants – 12 + 20
Marketing Qualified Leads - 43
59
© 2014 PropelGrowth, LLC @CandyceEdelen
Results So Far…
Of the 37 Target Firms • 31+ interacting with content • 20+ participating in events • 12 additional high value
targets engaged Sales • 5 deals in “stalled” stage are
engaging with content • Added 2 new sales people
to work the opportunities Awareness • Extensive content sharing • Dozens of earned media
placements
60
© 2014 PropelGrowth, LLC @CandyceEdelen
For More Information
Visit www.PropelGrowth.com
Contact Candyce Edelen
+1 201-751-9494
@candyceedelen
61
© 2014 PropelGrowth, LLC @CandyceEdelen
How to Drive Demand Generation with PR Tactics August 13, 2014
Meg O'Leary @moleary Principal InkHouse
Candyce Edelen @CandyceEdelen CEO PropelGrowth
Lisa Lamm @CNWGroup Director, Demand Generation & Marketing CNW Group
Anthony Hardman @ahardman Director, Public Relations Access
QUESTIONS
#DEMANDGEN
FOR MORE INFORMATION:
US: (888) 776-0942 CANADA: (877) 269-7890