how to drive demand generation with pr tactics

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HOW TO DRIVE DEMAND GENERATION WITH PR TACTICS WEBINAR #DEMANDGEN

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On-Demand Webinar: http://promotions.prnewswire.com/Drive-Demand-Gen-Ondemand-Webinar.html Speakers: Meg O'Leary, Principal, InkHouse Anthony Hardman, Director of Public Relations, Access Candyce Edelen, CEO, PropelGrowth

TRANSCRIPT

Page 1: How to Drive Demand Generation with PR Tactics

HOW TO DRIVE DEMAND GENERATION

WITH PR TACTICS

WEBINAR

#DEMANDGEN

Page 2: How to Drive Demand Generation with PR Tactics

How to Drive Demand Generation with PR Tactics August 13, 2014

Meg O'Leary @moleary Principal InkHouse ‎

Candyce Edelen @CandyceEdelen CEO PropelGrowth

Lisa Lamm @CNWGroup Director, Demand Generation & Marketing CNW Group

Anthony Hardman @ahardman Director, Public Relations Access

MODERATOR: SPEAKERS:

#DEMANDGEN

Page 3: How to Drive Demand Generation with PR Tactics
Page 4: How to Drive Demand Generation with PR Tactics

PR: It’s not just about looking for attention.

Page 5: How to Drive Demand Generation with PR Tactics

But don’t propose on the first date.

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Page 7: How to Drive Demand Generation with PR Tactics
Page 8: How to Drive Demand Generation with PR Tactics
Page 9: How to Drive Demand Generation with PR Tactics
Page 10: How to Drive Demand Generation with PR Tactics

If good content is king… Distribution is queen

Title

Page 11: How to Drive Demand Generation with PR Tactics

If good content is king… Distribution is queen

…and she wears the pants.

Page 12: How to Drive Demand Generation with PR Tactics

But How?

Page 13: How to Drive Demand Generation with PR Tactics
Page 14: How to Drive Demand Generation with PR Tactics

Then Measure

Page 15: How to Drive Demand Generation with PR Tactics

Are You Driving

Leads?

Page 16: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Call Federal

Anthony Hardman, Director of Public Relations

Connecting the Dots:

How to tie public relations tactics to business results

www.visitaccess.com [email protected] [email protected]

Page 17: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Page 18: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Page 19: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

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@ahardman @accessus

My Background:

• Came to Access in 2014, with eight years of experience in broadcast news and public relations. • Previously managed public relations for SecureState, an information security firm. • Managed PR for three of the Department of Veterans Affairs National Rehabilitation Sports Programs • Father of three. • Brew my own beer :)

Page 21: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

News Releases:

Page 22: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

News Releases:

• Cost vs. Value?

• Validation?

• Do they work?

Page 23: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

News Releases:

• Cost vs. Value?

• Validation?

• Do they work?

Page 24: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

News Releases:

• For Journalists

• To announce news about your company

• Formatted a specific way:

Page 25: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

“Company ABC, a leader in alphabet identification, is

proud to announce why they are so great.”

Page 26: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

News Releases:

• Are not (just) for Journalists

• They are a great way to reach your target audience

• Should be written like a news article

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@ahardman @accessus

Tactics

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@ahardman @accessus

Tactics

97 percent of our audience were not journalists!

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@ahardman @accessus

Tactics

News Releases:

• Redefined my target audience

• Used them in two different ways

Page 30: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

News Releases:

• Redefined my target audience

• Used them in two different ways

• Awareness and Paid Content Promotion

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@ahardman @accessus

Tactics

Awareness:

• Paid, Owned & Earned

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@ahardman @accessus

Tactics

Awareness:

• Starts with how you write your release

Page 33: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

News Releases:

• Starts with how you write your release

Page 34: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Tactics

“Company ABC, a leader in alphabet identification, is

proud to announce why they are so great.”

Page 35: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Outer Banks Example:

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@ahardman @accessus

Outer Banks Example:

“One of the greatest parts about staying in a summer vacation rental home is enjoying all the different features, amenities, and luxuries included with them. Southern Shores Realty is excited to announce a sampling of newly constructed and recently renovated OBX vacation rentals that are ready for 2014 summer guests.”

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@ahardman @accessus

Outer Banks Example:

• CTA near the top of the release drives referral traffic

• Relevant landing page directs that traffic

• Captures interest early on

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@ahardman @accessus

Tactics

Content Promotion:

• Blogs, whitepapers, ebooks, webinars etc.

• Paid and Owned

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@ahardman @accessus

Tactics

How to do it:

• Write headlines that are catchy and interesting

• Use the lead-in to capture reader attention and provide background on the story

• Drive traffic to your site

with a clear CTA

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@ahardman @accessus

SecureState Example:

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@ahardman @accessus

SecureState Example:

“To read the full article on the specifics of chip and pin technology, and how the industry should move forward read: Why Chip and Pin Isn't the Answer to Retailers' Problems.”

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@ahardman @accessus

Measurement

What can you measure:

• Consumption Metrics: Likes, views, tweets, etc.

• Referral Traffic • Micro and Macro

Conversions

From May of 2012 through the first quarter of 2014, news releases were the

highest source of referral traffic for SecureState.

Page 43: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Measurement

How to Measure:

• PR Newswire Dashboard, Facebook Insights, etc.

• Marketing Automation • Google Analytics

Go to this reporthttp://www.securestate.com ­ http://ww…

Secure State

Jan 1, 2014 ­ Mar 21, 2014Referral Traffic

Source

Conversions

Rows 1 ­ 10 of 383

Explorer

Summary

Acquisition Behavior

Visits% New Visits New Visits Bounce Rate

Pages /

VisitAvg. Visit

Duration

Download

Whitepaper

(Goal 1

Conversion

Rate)

Download

Whitepaper

(Goal 1

Completions)

Download

Whitepaper

(Goal 1 Value)

 

4,389% of Total:

10.62%

(41,347)

81.98%Site Avg:

85.68%

(­4.33%)

3,598% of Total:

10.16%

(35,428)

71.88%Site Avg:

78.37%

(­8.28%)

1.72Site Avg:

1.55

(10.42%)

00:01:15Site Avg:

00:01:06

(14.36%)

0.00%Site Avg:

0.00%

(0.00%)

0% of Total:

0.00% (0)

$0.00% of Total:

0.00% ($0.00)

1. securestate.com 723 (16.47%) 67.91% 491 (13.65%) 62.24% 1.80 00:01:26 0.00% 0 (0.00%) $0.00 (0.00%)

2. blog.securestate.com 434 (9.89%) 67.97% 295 (8.20%) 54.15% 2.56 00:02:01 0.00% 0 (0.00%) $0.00 (0.00%)

3. t.co 368 (8.38%) 84.24% 310 (8.62%) 88.32% 1.27 00:00:41 0.00% 0 (0.00%) $0.00 (0.00%)

4. prnewswire.com 161 (3.67%) 77.02% 124 (3.45%) 84.47% 1.43 00:00:59 0.00% 0 (0.00%) $0.00 (0.00%)

5. engage.securestate.com 147 (3.35%) 75.51% 111 (3.09%) 61.90% 2.01 00:01:44 0.00% 0 (0.00%) $0.00 (0.00%)

6. semalt.com 141 (3.21%) 100.00% 141 (3.92%) 99.29% 1.01 00:00:01 0.00% 0 (0.00%) $0.00 (0.00%)

7. google.com 126 (2.87%) 88.89% 112 (3.11%) 76.98% 1.39 00:00:59 0.00% 0 (0.00%) $0.00 (0.00%)

8. linkedin.com 106 (2.42%) 81.13% 86 (2.39%) 73.58% 1.54 00:00:48 0.00% 0 (0.00%) $0.00 (0.00%)

9. r.search.yahoo.com 91 (2.07%) 92.31% 84 (2.33%) 62.64% 1.74 00:01:40 0.00% 0 (0.00%) $0.00 (0.00%)

10. facebook.com 87 (1.98%) 68.97% 60 (1.67%) 77.01% 1.56 00:01:26 0.00% 0 (0.00%) $0.00 (0.00%)

 Visits

Jan 8 Jan 15 Jan 22 Jan 29 Feb 5 Feb 12 Feb 19 Feb 26

1,0001,000

2,0002,000

Goal 1: Download Whitepaper

All Visits10.62%

Page 44: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

Measurement

How to Measure:

• Google Analytics Academy

• www.analyticsacademy.withgoogle.com

• Digital Analytics Fundamentals

Go to this reporthttp://www.securestate.com ­ http://ww…

Secure State

Jan 1, 2014 ­ Mar 21, 2014Referral Traffic

Source

Conversions

Rows 1 ­ 10 of 383

Explorer

Summary

Acquisition Behavior

Visits% New Visits New Visits Bounce Rate

Pages /

VisitAvg. Visit

Duration

Download

Whitepaper

(Goal 1

Conversion

Rate)

Download

Whitepaper

(Goal 1

Completions)

Download

Whitepaper

(Goal 1 Value)

 

4,389% of Total:

10.62%

(41,347)

81.98%Site Avg:

85.68%

(­4.33%)

3,598% of Total:

10.16%

(35,428)

71.88%Site Avg:

78.37%

(­8.28%)

1.72Site Avg:

1.55

(10.42%)

00:01:15Site Avg:

00:01:06

(14.36%)

0.00%Site Avg:

0.00%

(0.00%)

0% of Total:

0.00% (0)

$0.00% of Total:

0.00% ($0.00)

1. securestate.com 723 (16.47%) 67.91% 491 (13.65%) 62.24% 1.80 00:01:26 0.00% 0 (0.00%) $0.00 (0.00%)

2. blog.securestate.com 434 (9.89%) 67.97% 295 (8.20%) 54.15% 2.56 00:02:01 0.00% 0 (0.00%) $0.00 (0.00%)

3. t.co 368 (8.38%) 84.24% 310 (8.62%) 88.32% 1.27 00:00:41 0.00% 0 (0.00%) $0.00 (0.00%)

4. prnewswire.com 161 (3.67%) 77.02% 124 (3.45%) 84.47% 1.43 00:00:59 0.00% 0 (0.00%) $0.00 (0.00%)

5. engage.securestate.com 147 (3.35%) 75.51% 111 (3.09%) 61.90% 2.01 00:01:44 0.00% 0 (0.00%) $0.00 (0.00%)

6. semalt.com 141 (3.21%) 100.00% 141 (3.92%) 99.29% 1.01 00:00:01 0.00% 0 (0.00%) $0.00 (0.00%)

7. google.com 126 (2.87%) 88.89% 112 (3.11%) 76.98% 1.39 00:00:59 0.00% 0 (0.00%) $0.00 (0.00%)

8. linkedin.com 106 (2.42%) 81.13% 86 (2.39%) 73.58% 1.54 00:00:48 0.00% 0 (0.00%) $0.00 (0.00%)

9. r.search.yahoo.com 91 (2.07%) 92.31% 84 (2.33%) 62.64% 1.74 00:01:40 0.00% 0 (0.00%) $0.00 (0.00%)

10. facebook.com 87 (1.98%) 68.97% 60 (1.67%) 77.01% 1.56 00:01:26 0.00% 0 (0.00%) $0.00 (0.00%)

 Visits

Jan 8 Jan 15 Jan 22 Jan 29 Feb 5 Feb 12 Feb 19 Feb 26

1,0001,000

2,0002,000

Goal 1: Download Whitepaper

All Visits10.62%

Page 45: How to Drive Demand Generation with PR Tactics

@ahardman @accessus

The Big Picture

Awareness

Education

Consideration

Validation

Convert

Loyal

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@ahardman @accessus

THANK YOU

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Page 48: How to Drive Demand Generation with PR Tactics

Candyce Edelen - PropelGrowth

CEO and Founder Background in Sales and

Business Development

2000-2007: Co-founded two financial technology companies

2007 to present: Content marketing specializing in financial services technology.

48

© 2014 PropelGrowth, LLC @CandyceEdelen

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Tactics vs. Strategy 49

© 2014 PropelGrowth, LLC @CandyceEdelen

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Integrated Marketing Outreach 50

Buyer Persona Research

Content Strategy

PR Strategy

Demand Generation

© 2014 PropelGrowth, LLC @CandyceEdelen

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Highly Targeted Program 51

Account Strategy

37 Target Firms

3 Target

Divisions 4

Target Buyers

© 2014 PropelGrowth, LLC @CandyceEdelen

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How Banks Discover Solutions 52

© 2014 PropelGrowth, LLC @CandyceEdelen

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How We Reach Our Targets 53

Audience

Events

Earned Media

Article Placement

Email

Word of Mouth

© 2014 PropelGrowth, LLC @CandyceEdelen

Page 54: How to Drive Demand Generation with PR Tactics

Hair: pillow and saddle stuffing

Pelt: clothing and blankets

Stomach: buckets and cooking pots

Horns: toys, decorations,

cutlery, cooking utensils

and cups

Bones: sewing needles arrowheads saddle frames, knives and tools

Tendons: sewing thread

and bowstrings

Skull: religious rituals

Hump: most flavored meat

Hooves: glue and tools

Tongue: food

Fat: cooking, soap

Brain: for tanning hide

Meat: Food plus preserved as dried jerky

54

© 2014 PropelGrowth, LLC @CandyceEdelen

Page 55: How to Drive Demand Generation with PR Tactics

Using Every Part of the Buffalo 55

© 2014 PropelGrowth, LLC @CandyceEdelen

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Object Trading Buffalo

Premium Content Research Report

Premium Derivatives

Video Webinar Live

Panel Event

Low Cost Derivatives

2

Byline Articles

7 Blog Posts

5 Email

Campaigns

2 Event

Recordings

56

© 2014 PropelGrowth, LLC @CandyceEdelen

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57 It Started With A White Paper…

Q1 Q2 Q3 Q4

© 2014 PropelGrowth, LLC @CandyceEdelen

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58 It Started With A White Paper…

Q1 Q2 Q3 Q4

© 2014 PropelGrowth, LLC @CandyceEdelen

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Results So Far…

Inquiries – 352

Web Event Participants – 177

Live Event Participants – 12 + 20

Marketing Qualified Leads - 43

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© 2014 PropelGrowth, LLC @CandyceEdelen

Page 60: How to Drive Demand Generation with PR Tactics

Results So Far…

Of the 37 Target Firms • 31+ interacting with content • 20+ participating in events • 12 additional high value

targets engaged Sales • 5 deals in “stalled” stage are

engaging with content • Added 2 new sales people

to work the opportunities Awareness • Extensive content sharing • Dozens of earned media

placements

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© 2014 PropelGrowth, LLC @CandyceEdelen

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For More Information

Visit www.PropelGrowth.com

Contact Candyce Edelen

[email protected]

+1 201-751-9494

@candyceedelen

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© 2014 PropelGrowth, LLC @CandyceEdelen

Page 62: How to Drive Demand Generation with PR Tactics

How to Drive Demand Generation with PR Tactics August 13, 2014

Meg O'Leary @moleary Principal InkHouse ‎

Candyce Edelen @CandyceEdelen CEO PropelGrowth

Lisa Lamm @CNWGroup Director, Demand Generation & Marketing CNW Group

Anthony Hardman @ahardman Director, Public Relations Access

QUESTIONS

#DEMANDGEN

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FOR MORE INFORMATION:

US: (888) 776-0942 CANADA: (877) 269-7890