How to effectively use email How to effectively use email and other electronic and other electronic

communications.communications.

Focus TopicsFocus Topics

Communication origins and future Communication origins and future Ethics - “The human factor”Ethics - “The human factor”E mail - The modern day business cardE mail - The modern day business cardText-messaging - The who, when and Text-messaging - The who, when and

where?where?Websites – Everybody's got one…, but Websites – Everybody's got one…, but

what do I need?what do I need?

Long Distance communication Long Distance communication origins…origins…

In Africa drumming was used in a rhythmic In Africa drumming was used in a rhythmic code method to communicate events and code method to communicate events and propositions. propositions.

Fire pits from mountain tops would signal Fire pits from mountain tops would signal a foreign invasion in ancient China. a foreign invasion in ancient China.

Humans have always search for tools and Humans have always search for tools and methods in which to communicate over methods in which to communicate over long distances. long distances.

Global Awareness…Global Awareness…

Gene Roddenberry's 1967 hand held Gene Roddenberry's 1967 hand held communicator of the starship “Enterprise” communicator of the starship “Enterprise” is now a common in today's global society.is now a common in today's global society.

Humans Humans have achieved global have achieved global awareness. The future is here. awareness. The future is here.

"Time is the fire in which we burn“"Time is the fire in which we burn“

- Gene Roddenberry- Gene Roddenberry

How Aware Are You?How Aware Are You?

Can you do business internationally?Can you do business internationally?Understand the legalities of internet Understand the legalities of internet

commerce and communications. commerce and communications. Use proper format and tact when Use proper format and tact when

composing an email. composing an email. Take international and cultural Take international and cultural

considerations into affect as well.considerations into affect as well.

How are YOU coming How are YOU coming across!across!

Hostile or disorientated…Hostile or disorientated…

Do not communicate negative emotions. Always keep a strong business sense.

Your email is Your business Your email is Your business cards cards

best friend.best friend. E-mail gives your business card a chance to E-mail gives your business card a chance to

make contact as well as connect with other make contact as well as connect with other electronic devices i.e. mobile, SMS, and web. It electronic devices i.e. mobile, SMS, and web. It keeps you in the loop.keeps you in the loop.

E-mail is less personal and more time efficient to E-mail is less personal and more time efficient to establish contact vs. a phone call.establish contact vs. a phone call.

Keep business and personal social networks Keep business and personal social networks separate. Linked-in vs. Facebookseparate. Linked-in vs. Facebook

How much is too much?How much is too much? Keep separate accounts Keep separate accounts

for personal, business for personal, business and online shopping. and online shopping.

Keep control over your Keep control over your emails, don’t let them emails, don’t let them control you.control you.

Create subfolders in your Create subfolders in your email directory.email directory.

Set up mass email for Set up mass email for business updates and business updates and offers.offers.

Short Message Service Short Message Service (SMS)(SMS)

Text service has explode since its Text service has explode since its beginnings in the 1990’s. beginnings in the 1990’s.

SMS is used in most corporations.SMS is used in most corporations.Abbreviations are commonly used in Abbreviations are commonly used in

messaging. Be clear, don’t send the wrong messaging. Be clear, don’t send the wrong message. message.

America’s youth has adopted text as the America’s youth has adopted text as the first choice of communication between first choice of communication between friends.friends.

Text Pros and ConsText Pros and Cons

ProsProsEffective way to communicate up dates Effective way to communicate up dates

without interruption of daily work flow.without interruption of daily work flow.Message can be sent and received at the Message can be sent and received at the

sender / receivers convenience. sender / receivers convenience. ConsCons

You may receive a message alert in the You may receive a message alert in the middle of meeting. You must be aware of your middle of meeting. You must be aware of your device settings.device settings.

Abbreviations can cause confusion.Abbreviations can cause confusion.

Ethics and EtiquetteEthics and Etiquette

Cell phones have become a social ear sore for Cell phones have become a social ear sore for those of a more personal nature. those of a more personal nature.

Know others limits as well as your own. Know others limits as well as your own. Most individuals understand the hustle and bustle Most individuals understand the hustle and bustle

of social media. Yet, other individuals and cultures of social media. Yet, other individuals and cultures expect genuine quality time; whether in business expect genuine quality time; whether in business or personal interactions. or personal interactions.

No one is off the grid, but respect boundaries. No one is off the grid, but respect boundaries.

WebsitesWebsites

Websites are your businesses public relations Websites are your businesses public relations department. What are you trying to communicate department. What are you trying to communicate about your business?about your business?

What type of site are you building? Interactive and What type of site are you building? Interactive and entertaining, or product driven with easy ordering entertaining, or product driven with easy ordering navigation and secure e-commerce.navigation and secure e-commerce.

You want bang for your buck when designing and You want bang for your buck when designing and developing a website. developing a website.

FormatFormat

Regardless of the function the site should be Regardless of the function the site should be pleasant to the eye and easy to navigate.pleasant to the eye and easy to navigate.

Personal business websites may want to Personal business websites may want to communicate that small business approach, communicate that small business approach, catering to the client.catering to the client.

A A company that deals with low price advertising company that deals with low price advertising and moving merchandise; will focus on getting and moving merchandise; will focus on getting the shopper the best deal and out the virtual the shopper the best deal and out the virtual checkout with speed and convenience. checkout with speed and convenience.

A Picture is Worth a 1,000 A Picture is Worth a 1,000 Words.Words.

As a graphic artist, it is your anywhere all As a graphic artist, it is your anywhere all access portfolio. Having this tool available access portfolio. Having this tool available to show any potential customer or to show any potential customer or employer is a must. Without it your employer is a must. Without it your potential is diminished significantly in potential is diminished significantly in obtaining work. obtaining work.

www.drecreative.com

Keeping up with the JonesKeeping up with the Jones Moore’s law defines the Moore’s law defines the

rate in which technology rate in which technology advances. It has never advances. It has never been as accelerated as it been as accelerated as it is today.is today.

Up dates for your website Up dates for your website will be imperative to it’s will be imperative to it’s operation and navigation.operation and navigation.

Find dependable Find dependable designer that will work designer that will work with you as well as web with you as well as web servers and service servers and service representatives. representatives.

Review of TopicsReview of Topics

Be aware of who (etiquette) and how Be aware of who (etiquette) and how (ethics) you are communicating.(ethics) you are communicating.

Your email is your ambassador.Your email is your ambassador.Text messaging when and where?Text messaging when and where?Websites what do I need?Websites what do I need?

NotesNotes Speaker Notes and Flow ChartSpeaker Notes and Flow Chart Topic: Topic: How to effectively use email and other electronic communicationsHow to effectively use email and other electronic communications Focus: Focus: The use of email, text, and websites. How these can improve or hinder your message.The use of email, text, and websites. How these can improve or hinder your message. Communications Origins:Communications Origins: In Africa drumming was used in a Morris code fashion to communicate events and propositions. Fires pits from mountain tops would signal a foreign In Africa drumming was used in a Morris code fashion to communicate events and propositions. Fires pits from mountain tops would signal a foreign

invasion in ancient China. Humans have always search for tools and methods in which to communicate over long distances. Gene Roddenberry's hand invasion in ancient China. Humans have always search for tools and methods in which to communicate over long distances. Gene Roddenberry's hand held communicator of the star ship enterprise is now common phenomena in today's world. Humans have achieved global awareness. held communicator of the star ship enterprise is now common phenomena in today's world. Humans have achieved global awareness.

"Time is the fire in which we burn"- Gene Roddenberry "Time is the fire in which we burn"- Gene Roddenberry EMAIL: EMAIL: Your email is on your business card, social networks, school, alumni, and faculty directories. Your email is on your business card, social networks, school, alumni, and faculty directories. How much is too much mail.How much is too much mail. Where is your email posted. Keep private; private and business; business.Where is your email posted. Keep private; private and business; business. Use proper format and tact when composing an email. Take international considerations into effect as well.Use proper format and tact when composing an email. Take international considerations into effect as well. TEXT MESSAGING: TEXT MESSAGING: Start off with being interrupted by multiple messages beep my phone.Start off with being interrupted by multiple messages beep my phone. This can be an effective way to communicate with someone with which you are doing business with to keep them up dated without interruption of daily This can be an effective way to communicate with someone with which you are doing business with to keep them up dated without interruption of daily

work flow. This message in a personal call is delayed due to casual conversation and possible loss of information all together based on other subjects work flow. This message in a personal call is delayed due to casual conversation and possible loss of information all together based on other subjects being discussed of a personal nature. being discussed of a personal nature. Etiquette! Etiquette!

Know others limits as well as your own. Cell phones have become a social ear sore for those of a more personal nature. Some people understand the Know others limits as well as your own. Cell phones have become a social ear sore for those of a more personal nature. Some people understand the hustle and bustle of the jet set life. But, some people want genuine quality time when they are with someone; whether in business or pleasure. hustle and bustle of the jet set life. But, some people want genuine quality time when they are with someone; whether in business or pleasure.

Cell phones give us nearly instant access with anyone who is equipped with a cell phone. This also makes us nearly always available to everyone with Cell phones give us nearly instant access with anyone who is equipped with a cell phone. This also makes us nearly always available to everyone with the device. Me time does not exist the way it did 30 years ago. No one is off the grid.the device. Me time does not exist the way it did 30 years ago. No one is off the grid.

Websites:Websites: This a area you want bang for your buck. Today's public relations is your website; especially for those business in the graphic markets as well as web This a area you want bang for your buck. Today's public relations is your website; especially for those business in the graphic markets as well as web

shopping.shopping. FORMAT:FORMAT: What type of site are you building? Interactive and entertaining, or product driven with easy ordering navigation and security.What type of site are you building? Interactive and entertaining, or product driven with easy ordering navigation and security. Regardless of the function the site should be pleasant to the eye and easy to navigate.Regardless of the function the site should be pleasant to the eye and easy to navigate. Personal business websites might want to show that small business catering approach, to where a company that deals with low prices due to Personal business websites might want to show that small business catering approach, to where a company that deals with low prices due to

overstocked merchandise will focus on getting you the best deal and out the virtual door as expedient as possible.overstocked merchandise will focus on getting you the best deal and out the virtual door as expedient as possible. For graphic artist, it is your anywhere all access portfolio. Having this tool available to show any potential customer or employer is a must. Without it For graphic artist, it is your anywhere all access portfolio. Having this tool available to show any potential customer or employer is a must. Without it

your potential is diminished significantly. your potential is diminished significantly. Keeping up with the Jones's and your updates. Moore's law mean is more technologies more frequently. Keeping up with the Jones's and your updates. Moore's law mean is more technologies more frequently. Systems have been stabilized by market participation.Systems have been stabilized by market participation. CONCLUSION:CONCLUSION: