how to enable lob it to be self-sufficient with integration

Jake Morgan Paul Anderson

How to Enable LoB IT to Be Self-Sufficient with Integration

All contents © MuleSoft Inc.

Agenda

2

• Digital pressures

• New approach

• Guidelines for success

• Application network

• Next steps


IT delivery gap

3

• IT : hands full keeping pace with demands for

– New integration

– Maintenance/extension of existing

Dem

ands o

n I

T

Time

Today

IT delivery capacity


Solving the delivery gap

4

• Needs a new operating model

– C4E

– Tooling that supports this model

Consumption and innovation

Dem

ands o

n I

T

Time

Today

IT delivery capacityEnablement and

assets

New IT operating

model


If you build “it”, will they come?

• Maybe ....

• Key questions:

– Easy to use?

– Easy to find?

– Easy to share?

Production

Reusable assets

Central IT / LoB IT

Consumption

Feedback and

usage metrics

LoB IT, developers

Discoverable

Self-service


Maximize and sanely grow assets?

Once they’re there – make it work safely?

6

• Find a balance

– overenthusiastic free-for-all

– Enthusiastic, structured & coordinated effort

Maximize value & know-how from domain experts

• Connect enthusiasm experience

• Avoid overwhelming experienced integrators


A few important areas

7

1. Stay calm, have a plan

2. Security & access management

3. Cost management

4. Implementation w/ sane SDLC

5. Encourage adoption, power self-enablement

6. Monitoring/management of integrations

7. Supporting users less experienced with integration


1. Stay calm, have a plan

8

• Avoid free-for-all chaos

– “key roles” core of experienced people

• monitor & guide discovery – a mini-C4E

– Fence off DEV-area … “enthusiastic discovery zone”

• Eg. guidelines for sanity:

– DON’T read 100 000 rows @ once, ….

– Guide enthusiasm library of small, focused flows.

• Focus clear business goals – eg. “load CSV into DB”

– Start small, think BIG


2. Security and access management

9

– DEV = DEV

• No cross-env connections/flow

– Security = everyone’s job

• Encryption of passwords

• Need-to-know

All contents © MuleSoft Inc. 10

• Delegate mgt. of virtual infrastructure

– Appropriately structure “Business Groups”

– Delegate capacity-sharing BG-admins

• Delegate

– Accountability

– Monitoring

• Be open to new ideas/methods

– Doing same as ever same results as ever

3. Cost management


Interlude – the application network

11

• … built node-by-node

– As needed, purpose-built

• “Every journey . . . first step”

a) Start small, fail-fast

b) Iterate, improve

c) use nodes, accomplish tasks

d) harden

e) Do one thing, well.


4. Implementation

12

• Free-for-all disappointment, unrealized gains

• Guide enthusiasm, so result is

– A growing library of small, focused apps.

• Sane, coordinated sprint – not a mad dash

• Quality SDLC matters


5. Encouraging adoption

13

• Must-have:

– Easy provisioning of roles & users.

– Low-friction to:

• Implement application network

• Store, save, share artifacts

• Run, monitor, manage apps

– Eager & motivated core

• Enthusiasm is a multiplier


6. Monitoring/management of integrations

14

• Design Center

– Unified access to runtime information in Anypoint Platform

– Extensive Anypoint Platform APIs

• Easy custom monitoring via REST APIs


7. Self-enablement

15

1. Light formal training

1. Pre-load Anypoint Exchange:

• Quick-start basic examples - concise video, screencasts foundation

• Graded library of examples: build skills incrementally

2. User feedback, including ratings

• Your community can score what’s “informative”, “useful”

3. C4E – self-sustaining community-based hands-on learning


What kinds of people “make it work”?

16


• Identify volunteers in LoB

– Enthusiasm & determination

• Volunteers

– Identify initial app. Start small

– Collaborate, build incrementally

• Validate & extend

– Assets in Anypoint Exchange

• Grow volunteers into C4E

• Set up Business Groups, get organized!

Steps to execute


• Anypoint Design Center – flow designer

– The newest member of Anypoint Platform

– Seamless: easy to use, reuse, share

– Suited for users across the spectrum of experience

– Ideal enabler for the application network

• Sign up for a trial today: https://anypoint.mulesoft.com

Conclusion

Jake Morgan Paul Anderson

Thank you

how to enable lob it to be self-sufficient with integration

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