how to fast track your social business capabilities
DESCRIPTION
Social networking and collaboration solutions allow businesses to increase employee productivity and innovation by providing users access to the resources they need to do their jobs. They find people faster. They collaborate better and more intuitively. They increase productivity. Your social business cannot follow a "build it and they will come" model to be successful. While social business projects require far less investment than traditional projects, they still need a base set of tasks to achieve business goals. Perficient hosted this social business webinar and learn how to increase productivity by giving users access to necessary resources and allowing them to collaborate more intuitively. Learn how to fast track your social business capabilities, understand social business value, and strategize and design a robust and effective social and collaboration solution. Topics we cover include: • Understand the value social software provides • Define collaborative solutions • Create a roadmap that identifies the people and the steps necessary for success • Explore social governance foundational practices that ensures you and your employees are using the tools correctlyTRANSCRIPT
Fast Track Your Social Business
Agenda
Agenda
• About Us• Driving Value• Social Solutions• Social Roadmap• Social Governance• Questions
Mark PollyDirector | Portal + Social
[email protected]@markapolly
Jonathan DistadLead Consultant| Portal + Social
[email protected]@jdistad
About Perficient
3
2100+ employees20+ offices
80%
20%
Revenues from:Recurring ClientsNew Clients
Pro
ject
siz
e, B
read
th o
f Exp
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ise
Depth of Expertise, Efficiency & Value, Client Importance
What is the challenge and where is the value?
youthful workforce
aging workforcesilos
employee engagement
redundant processes
tried it before…
workforce mobilization
byod
HR
collaboration
securitycompliance
7
8
9
Its about YOU
How YOU work
Where YOU work
What YOU know
Collaborative Solutions
10
Social Platform
Security
File Sharing
Search
Portal
Content Mgmt
Business AppsMobile
Calendar
Document Mgmt
Gamification
Roadmap
11
User Experience
BrandingUsabilityInformation ArchitectureGuidelines
Governance
StrategicOperationalProject ManagementAdoptionMeasurementPolicies
Implementation
InstallationConfigurationCustomizationTuningMonitor
Core Integration
PortalSearchFile ShareEmail / Calendar…
Apps
Activity StreamsExpertise searchFile Sharing…
12
Social Governance
13
Social Governance
14
Roles and Responsibilities
- Look to existing policies- Baseline expectations- Keep it real- Refresh- Be transparent- Be open
Communities
- Start up policy- Member management- Compliance- Metrics and Analytics- Community Archiving
Social Media
- Compliance and audit- Listening- Engagement- Acting on Behalf
Questions
15
Your feedback is important
Thank You.