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CONFIDENTIAL How to get started FBA Strictly Confidential • Date of Update: September 7 th 2015. • Further reproduction prohibited without permission • To use Fulfillment by Amazon, you must agree to adhere to the Terms listed on Amazon Services Business Solution Agreement and all applicable guidelines . • Amazon, Amazon.co.jp, Amazon Prime, Amazon.co.jp Prime logo, Fulfillment by Amazon, FBA, Fulfillment by Amazon logo, Seller Central are trademarks or registered trademarks of Amazon.com, Inc, or its affiliates. The main contents 1. Prohibited items 2. Creating a shipment 3. Writing an Invoice 4. Check list 1

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Page 1: How to get started FBA - Amazon S3s3.amazonaws.com/JP_AM/doc/Global_Selling/FBA_how_to...How to get started FBA Strictly Confidential •Date of Update: September 7th 2015. •Further

CONFIDENTIAL

How to get started FBA

Strictly Confidential

• Date of Update: September 7th 2015.

• Further reproduction prohibited without permission

• To use Fulfillment by Amazon, you must agree to adhere to the Terms listed on Amazon Services Business Solution Agreement and all applicable guidelines .

• Amazon, Amazon.co.jp, Amazon Prime, Amazon.co.jp Prime logo, Fulfillment by Amazon, FBA, Fulfillment by Amazon logo, Seller Central are trademarks or registered trademarks of Amazon.com, Inc, or its affiliates.

The main contents 1. Prohibited items 2. Creating a shipment 3. Writing an Invoice 4. Check list

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Failure to comply with the Policies, Prohibited Content and Condition Guidelines may result in the immediate refusal of inventory. Also, the following products are not acceptable for FBA based on the Amazon Services Business Solutions Agreement. Please contact Seller Support if you have any questions about unsellable products.

1. Products that do not meet standards and laws in Japan We may ask you to submit an appropriate certification when necessary. 2. Products that cannot be stored at room temperature. 3. Foods General foods regardless of the presence or absence of expiration date. 4. Products that contain food (e.g., small toys with foods) 5. Date sensitive products Food and beverage products that expire. The following products are treated as sellable.

Please note that sellers are required to manage all products that have any expiration date

since Amazon Fulfillment Center does not manage those products. A product that has an expiration date may be listed with FBA as long as the unit is lot-controlled and the remaining

shelf life is greater than 70 days from the time of receipt by Amazon.

-Toner ink cartridges and films of cameras with an expiration date

-Exchange tickets for foods with an expiration date (e.g., Gift certificates )

If we define an item as needing to be lot-controlled, then the item is not sellable even if there is no expiration date. 6. Plants and Animals All plants and animals that were believed to be alive before the delivery or the arrival. 7. Hazardous Materials and Chemicals Any product that contains chemicals, explosives, flammable materials, corrosive substances, toxic substances,

radioactive materials, magnetic materials regardless of components such as gasses, liquids, solids

(including powder and granulated powder).

1. Prohibited items

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(a) Restricted hazardous materials of class 1 to 6 specified in the "Fire Service Act": Class 1 (oxidizing solids) - (e.g., sodium chlorate (potassium chlorate), sodium perchlorate (ammonium perchlorate) Class 2 (flammable solids) - (e.g., Phosphorus sulfide, red phosphorus, sulfur, iron powder and magnesium) Class 3 (spontaneously combustible substances and water-reactive substances) - (e.g., metallic potassium and metallic sodium) Class 4 (inflammable liquid) - (e.g., Class I petroleum , alcohols. special inflammable materials which mean diethyl ether, carbon disulfide or any other liquid whose ignition point is 100 degrees or lower at one atmospheric pressure, or, whose flash point is minus 20 degrees or lower and boiling point is 40 degrees or lower at one atmospheric pressure.) Class 5(self-reactive substances)- (e.g., organic peroxides, nitric esters for explosives・nitro compounds) Class 6(oxidizing liquids)- (e.g., perchloric acid, nitric acid, halogen compound) (b) Restricted products under the "Gunpowder Control Law" and the "Poisonous and Deleterious Substances Control Law" (c) Prohibited transport products Products that contain any hazardous materials or any product designated as dangerous goods based on the "Peach Aviation", the "IATA Dangerous Goods Regulations" and the "JACIS". (d) Products with a Hazard symbol Products with the mark of "Skull and cross bones" and "flames". Example:

(e) Products with warning messages such as "Flammable - Keep Fire Away" and "Hazardous materials class ** ". Products with a warning message including simplified description that are granted as special cases. (e.g., 可燃性 (burnable)/火気と高温に注意 (watch out for fire and heat)/可燃性ガス (flammable gas)/火気注意(watch out for fire)/火気に近づけない(Never put this product close to fire)/40度以上にしないで (do not heat above 40 degrees)/高温にしない (do not heat)/窒素ガス (nitrogen gas)/液化石油ガス (liquefied petroleum gas), and so on)

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(f) Aerosol products All products that contain aerosol propellants such as liquefied gas, compressed gas and compressed air. (e.g., hair sprays, hair mousse, hair grower, spray paint, fly spray, oxygen spray, glue spray, air duster, portable extinguisher, deodorant, and so on) Products that need any registration or permission (a) Medical equipments You cannot list any medical product that need an administrator for sales. Only medical equipment for home management (see below) and general medical devices can be listed as a FBA products. The following list shows you the name of the general medical equipments for home use that can be managed by submitting a notification from sellers to the jurisdictional public health institute. If general designation for your item is not named, Amazon might confirm on the issue. (b) Medical products (c) Alcoholic liquors (d) Tobaccos (e) Cash vouchers, Money coupons (f) Gift cards, Phone cards, Stamps, Fiscal stamps, Admission tickets for events, and related products.

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Specially controlled medical devices that specified by Ministerial Notification No. 68 of the Ministry of Health, Labour and Welfare (MHLW) (b) Medical products (c) Alcoholic liquors (d) Tobaccos (e) Cash vouchers, Money coupons (f) Gift cards, Phone cards, Stamps, Fiscal stamps, Admission tickets for events, and related products.

Class notification annexed table number 2

General Name

1609 Dental adhesives

1610 Glue type denture adhesives

1611 Liner type denture adhesives

1718 Electric massagers suitable for home use

1719 Pneumatic massagers suitable for home use

1720 Vacuum powered massagers suitable for home use

1721 Vibrators with attached needles

1722 Digital compressors with heating suitable for home use

1723 Digital compressors with rollers suitable for home use

1724 Digital compressors with airs suitable for home use

1725 Ultra-sonic bubble baths suitable for home use

1726 Bubble baths suitable for home use

1727 Whirlpool baths suitable for home use

1728 Bathtubs for hydro massage therapy for home use

1757 Electromagnetic induction therapy apparatus suitable for home use

1758 Magnetic induction therapy apparatus using permanent magnets suitable for home use

1760 Moxibustion apparatus

1761 Ultra-sonic vaporizers suitable for home use

1762 Electric humidifiers suitable for home use

1763 Electric vaporizers suitable for home use

1764 Batch process water de-ionizers

1765 Continuous flow water de-ionizers

1780 Adhesive plasters

1781 Acupuncture equipments for home use

1782 Vaginal douches

1783 Contraceptive micro-condoms

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2. Creating a shipment

1. Go to “Manage Inventory“ in your Seller Account and select “All My Inventory”. If no products appear in the list, you will need to add them.

2. Select the product(s) you want to fulfill through Amazon in the All Inventory View by checking the box in the far left column.

3. If this is your first FBA use, please read and agree the “Fulfillment by Amazon Participation Agreement” by checking the box.

4. Please choose either “Decline Stickerless, Commingled Inventory” or “商品ラベルが不要な混合在庫として取り扱うことに同意する”. Since there are quite few items which can be accepted as commingled inventories, you will choose “Decline Stickerless, Commingled Inventory” in general.) *Once you choose Commingled Inventory, you will need to start over and relist your products to change the setting.

Product category which cannot be accepted as commingled inventory:

Books, music, DVD, VHS, pet, software, video games, watch, jewelry, apparel, shoes & bag, health and beauty, drugstore, grocery

Items which cannot be accepted as commingled inventory:

Parallel imported items, bulk items, OEM items, items with the seller’s original accessories or serial numbers, PC accessories such as memory cards, items without product codes, used items

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5. In the "Actions" pull-down menu, select "Change to Fulfilled by Amazon." This brings you to the Convert to 'Fulfilled by Amazon' page.

1. Click the "Convert Only" button if you are not ready to create your shipment.

2. Click the "Send Inventory" button if you are ready to create your shipment.

6. Select either “Convert Only” or “Convert & Send Inventory”.

7. Confirm that you are not sending any unsuitable products.

8. Add your address.

9. Choose either “Individual Items” or “Case-Packed Items” and then click “Continue”.

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10. Add the number of Units. If your products do not have size information, please add Package Dimensions by Length, Width, Height with correct Units.

*This size is just for identifying to which warehouse the shipment is going to be sent.

Your products will be measured by Amazon staff again upon arrival, and we calculate FBA fee

based on their measurement.

11. Click “Continue”.

12. Print out item labels to sticker sheet. Please make sure you select “Apply to all”. Then click “Continue”

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Label Requirements

Each Unit you send to Amazon for fulfillment needs a scannable barcode to enable storage at a fulfillment center. Be sure those barcodes are different from original manufacturer’s barcodes. Follow these guidelines to ensure prompt and accurate labeling of your units.

Cover any original barcodes

Cover the original manufacturer's barcode (UPC, EAN, ISBN, JAN)

No other barcodes are scannable.

Failure to cover the barcode may cause errors and result in lost inventory.

Label each unit before sending it to Amazon

Make sure the label title matches the corresponding unit. This ensures that your merchandise can be received, stocked, and sold.

Use only white labels with a removable adhesive.

Note: All labels on your products should be removable by the customer.

Do Not...

Tape labels to your units.

Place faded labels on your units.

Wrap your label around corners or curves on the unit because this makes the label unscannable.

Leave other barcodes uncovered.

Label Specifications

The label that you place on each unit must include the following information:

Barcode, with appropriate quiet zone areas

FNSKU: An identifier used by Amazon fulfillment centers to identify each unique product.

This is the identifier that is printed on product-level labels and this is how Amazon

identifies every unit you send us.

Title

Condition (“new” for example, “新品”): Describes the condition of this Unit.

Print Specifications – Please note the international paper size of A4 (8.3x11.7 inches)

The online inventory management tools support eleven label sizes:

21-up labels 63.5 mm x 38.1 mm on A4

24-up labels 63.5 mm x 33.9 mm on A4

24-up labels 64.6 mm x 33.8 mm on A4

24-up labels 66.0 mm x 33.9 mm on A4

24-up labels 70.0 mm x 36.0 mm on A4

24-up labels 70.0 mm x 37.0 mm on A4

24-up labels 63.5 mm x 29.6 mm on A4

And more…

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13. Confirm the shipping destination for each shipment. If there is nothing to be added, please click “Approve shipments”. If your products vary in category and size, you might not be able to send them in a single shipment. You can check the details of the shipment contents at “view shipment contents”.

14. Check the shipment details, and click “Work on shipment”.

15. Select shipping carrier. For shipments from overseas, UPS, FedEx, DHL, Nippon Express, Yamato Transport, SGX (Sagawa) and Seino are the carriers you can use.

Yu-pack Yamato Transport Sagawa (SGX) Fukuyama Seino Meitetsu Tonami Other

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16. Print out shipping labels. Please make sure there is a label for each shipping box. (If you are shipping 3 boxes, you need 3 labels.) And then, click “Track shipment”. (You cannot change the details of the shipment once you click this button.)

17. Add the tracking number provided by the carrier. If you have more than 2 boxes and have several tracking numbers, please click “Add another box”, and add the information.

18. Pack your products and get ready for the shipments. Please confirm the check list (p. 17), and make sure you have completed every step.

19. Ship your products with the correct Invoice (p.14). Please pay all postage/freight and taxes when you send your products.

20. Click “Mark as shipped” after you have shipped your products.

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Shipping your items by pallet

When you ship your products by pallet, please notify your sales representative at least 1 week in advance before making the shipment.

【Booking Delivery in Advance】 If you wish to ship your items by charter (e.g. by pallet) you must book your delivery in advance. You may not carry in your items through your private carrier(s).

※You will not need to book your delivery if you are using the following designated carriers (see below “Designated carriers”); the carriers will book the delivery date for you.

Therefore, please note that the delivery date(s) may change under any conditions.

Designated carriers:

Nippon Express, Yamato Transport, SGX (Sagawa), Seino

※If you do not book your delivery in advance, we will not accept your shipment.

Exclusive portal site for delivery bookings (CARP) can be found here: https://transportation.amazon.co.jp/language.do?locale=en_GB

Please contact [email protected] for any questions concerning account registration and usage.

【Specifications for Pallet Delivery】

• The stretch-wrap must completely hold the product to the pallet to prevent shifting during transit. The use of clear stretch-wrap is preferred. Wrapped pallets must have shipment labels placed on all four sides and on the outside of the stretch-wrap. Also all pallets must be wrapped in plastic with a "do not break stretch wrap" or "do not break down" notification to the carrier. ("フィルム切開禁止" or "開梱禁止" in Japanese).

• Broken and damaged pallets are not acceptable and may be rejected at the seller's expense. Rejected shipments will not be returned if the return address is outside of Japan.

• Amazon fulfillment centers basically do not accept any exchange of pallets or returns. For details, contact [email protected] (Japanese support only).

• Also all pallets must be wrapped in plastic. (Wooden pallets are not acceptable.)

• Use the pallet of 110cm in four directions.

• Single pallets must not be higher than 1.5m, including the height of the pallet.

• Do not exceed 1000kg in weight (load capacity) for each pallet.

• Use corner boards to help protect and maintain the stability of boxes in transit.

Please check out further details on Help> Fulfillment by Amazon> FBA Policies and Requirements> Inventory Requirements> Shipping and Routing Requirements> Arranging Truck Load Delivery to Amazon

https://sellercentral.amazon.co.jp/gp/help/help-page.html?ie=UTF8&itemID=200280270&ref_=pt_200280270_cont_scsearch&=undefined&language=en_JP&languageSwitched=1

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Product Labeling Service

【What is the Product Labeling Service?】

The Product Labeling Service is a service accompanying FBA. It is a service where Amazon will place necessary product labels for you at Fulfillment Centers (hereon FC), when using FBA.

【Service Products and Fees】

・All sizes including Small Products, Normal Products, and Large Products shall be covered by this service.

・The products must have JAN code that can be scanned, and they must be registered in the Amazon.co.jp product catalog.

・Please see below regarding the service fees.

※For further requirements and details, please see the Manual linked to the URL at the bottom.

【Step 1】

By enrolling in the Product Labeling Service, you are able to use the service at any time.

If you wish to use the Product Labeling Service, please proceed to register your shipment.

【Step 2】

Next, in order for FC to recognize that your products will be covered by this service, please attach the "Product Labeling Service Request Sheet” (below URL) on both sides of your product package before shipping your product to FC.

⇒ http://g-ec2.images-amazon.com/images/G/09/marketing/as/20130401_LabelBoxsheet._V371199229_.pdf

■ Please see the below Manual to find more detailed directions regarding the use of the Product Labeling Service.

⇒ https://sellercentral.amazon.co.jp/gp/help/200483750

※Kindly contact your sales person or technical support if you have any questions.

【Product Label Example】

Size Weight Price per a label

Small item smaller than 25x18x2cm lighter than 250g 19JPY

Normal item smaller than 45x35x20cm heavier than 250g, lighter

than 9kg 19JPY

Large item over 45x35x20cm over 9kg 43JPY

FNSKU Title, Condition

Please attach the “Product Labeling Service Request Sheet”. If you forget to attach it, the item receive may delay.

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3. Creating a Commercial Invoice

<Note> Please be advised that Amazon cannot serve as the ‘Importer of Record’ for goods sent to Japan. You will need to arrange for an importer of record in Japan.

<Requirements>

If you would like to send your products directly to Amazon’s Fulfillment Center (FC), please make sure you fulfill the following requirements.

-You need to arrange for an Importer of Record. (Amazon cannot serve as the Importer of Record. You must arrange for an Importer of Record or contact an agent that can help you with customs issues.)

-You need to append the importer to the shipping address (C/O + “importer name”) on the shipping slip.

-You need to write down your Importer of Record on your Commercial Invoice.

-You need to write down the PO number on the shipping slip and invoice. (PO number can be found on your FBA Shipment Record in Seller Central.)

-You cannot set the receiver(= Amazon) as the “destination duties/taxes”. Amazon(=receiver) cannot pay any custom duties or taxes on your behalf.

*If you cannot arrange for an Importer of Record or agency for customs,

you cannot ship your products into Japan for FBA.

As mentioned…

AMAZON CANNOT BE YOUR IMPORTER

If your item arrives without having an importer, your shipment will either be returned or disposed of at customs.

Please carefully review the next page on HOW TO LIST YOUR INVOICE AND AIRWAY BILL when you ship directly to Amazon’s Fulfillment Center(FC) from overseas.

We will introduce INVOICE AND AWB (AIR WAY BILL) SAMPLES on the next page followed by instructions.

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Recipient's Name / Company Name

Add the importer (third party) name/company as the C/O following Amazon FC’s address.

→If you don’t add these details, your shipment will get stuck at customs and will either end up getting returned or disposed of.

Payments (Transportation and Duty/Taxes) NEVER CHOOSE RECIPIENT →If you select Recipient instead of Sender or Third Party, that means you are choosing Amazon to pay for the Transportation cost and Duty/Taxes. However, because Amazon cannot be your importer and cannot cover any cost for transit, your shipment will either get stuck at Customs or the Amazon FC will refuse to receive it. Please check your incoterms (transportation agreement), and select the most appropriate party within the checkbox to be billed.

Sender’s Internal Billing Reference WRITE YOUR PO NUMBER *You can find your PO information on Seller Central’s Shipment Record. →If anything happens to your shipment, the carrier and Amazon might be able to track your shipment if you write your PO for our reference.

②&③

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As a seller on the Amazon platform, it is your responsibility to comply with all laws and regulations and with Amazon policies. You are responsible for conducting proper research to ensure that your products can be exported to Japan and Amazon. You may be required to get pre-approval from each authority prior to exporting products to Amazon. We encourage you to consult with your legal counsel if you have questions about the laws and regulations concerning your products. You can also find some information from following:

JETRO http://www.jetro.go.jp/ Japan Customs http://www.customs.go.jp/english/index.htm METI http://www.meti.go.jp/english/index.html

Importer’s Detail Write importer’s information on the Invoice (Company name, Address, Contact person, Telephone number) →If you don’t give information about the importer on your invoice, your shipment will get stuck at Customs until you find an importer in Japan. Worst case scenario, your shipment will either be returned or disposed of at customs.

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4. Delivery Check Sheet

If the procedure is incomplete in any way, the package will be returned at your cost.

□1: When registering a product, you searched the product by the product code(e.g. JAN / EAN / UPC codes), as well as the product title.

※Although a product may share the same title, if it has a different JAN / EAN / UPC code, it is considered a different product. But this excludes any product without a product code.

□2: “Product registered for Delivery Setup” and “Product packed in the Shipping Package” are the same.

□3: Being a “brand new” product, there is NO damage (e.g. chips, cracks, tears, scars and messy wrappings) present.

□4:You are NOT registering any “second-hand” products that cannot carry out its original function.

□5:Each product has its own product label, and the product itself and the product label match.

□6:The product labels are sticker-type labels.

□7:The bar code and the product name on the product label are both correctly printed.

□8:If the product title is printed on the outside box, the product label is not hiding the title.

□9:When affixing the product label, it has to hide the original product code.

□10: The product label is attached on a flat, vertical space (do not attach the label on a bent or rounded surface).

☞ For Sellers handling cosmetics and quasi-drug (non-medicinal) products

□11:All information necessary under the pharmaceutical law (ingredients, product name, manufacturer etc.) are not hidden by the product label.

※If the product size is small and the labels overlap any important information, please put the product in a transparent bag and put the product label on the bag.

□12: The product is not bare and is prepped for handling in the FC.

※Be sure to pack the product tightly in plastic bags, shrink packaging, box etc. If the product is packed in a bag, make sure that the bag is closed.

□13: The product is packed in sales unit(s).

※We will not separate nor assemble the products to sales units.

□14: If the product is a set (multi-piece unit), it must be clearly specified so (e.g. “Set Product: Do Not Unpack” etc.).

※If it is not specified, the package may be opened and received as different units.

※If the pieces in the set unit have any bar codes, please cover them with white tape etc., so that they aren’t scanned separately.

□15:The product does not contain any marketing documents that Amazon has not authorized.

(Brochures, price tags, and any stickers other than Amazon’s are not allowed.)

☞ For Sellers handling large products

□16:Product size is within the FBA regulation size.

□17:There are no multi-piece (set) products (e.g. Television display and speakers).

☞ For Sellers handling liquid products

□18: Liquids, granules, powders, and gels have been packed tightly so that they will not leak.

☞ For Sellers handling glass and ceramic products

□19: Any fragile and breakable products have been packed so that they will not be exposed.

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□20: All shipping cartons have been marked with “Shipping Labels” and are packed with “Shipping Slips”

□21: The address on the shipping label and the address on the shipping slip of the carriers match.

□22: Multi Delivery Products are not packed in one same package.

□23: The package does not exceed regulated size or weight.

※Shipping packages must be smaller than 40cm X 60cm X 40cm, and/or weigh between 15kg to 30 kg. This is not true for large products, apparel products, or product shipping cartons used by the manufacturers.

□24: The shipping cartons are not taped together as one package.

□25: The shipping cartons are strong enough to stand shipping workload.

□26: The shipping cartons are appropriate in size considering the product(s) inside.

□27: The package does not use any inappropriate packing (i.e. anything other than cushions, bubble sheets, and papers)

Details of each items above check list are listed below.

【Registering Products, Delivery Setup】

All products delivered to Amazon Fulfillment Centers must register their Delivery Setup Information in advance at Seller Central.

□1: Did you search for the product through Product Code (e.g. JAN / EAN / UPC) as well as Product Title, when registering?

※ The products are controlled through product codes (i.e. JAN / EAN / UPC). (This excludes any products without product codes.)

If you search for a JAN-coded product through other information (such as product title), it is likely that you will be linked to similar products with the same title.

□2:Are the “Product registered for Product Setup” and “Product packed in the Shipping Package” the same?

※ We receive the products using Product Setup Information, so if we receive more than what was registered, or if we receive products that were not registered, it will take extra time to check the products and will delay the acceptance of delivery.

【Damaged Products】

FBA does not confirm the quality of the product(s) upon delivery.

But in the case of below conditions, we may consider them as products that cannot be sold, and will not accept them.

□3: For your “brand new” product, did you confirm that there is no damage (e.g. chips, cracks, tears, scars and messy wrapping) present?

□4:You are not registering a “second-hand” product that cannot carry out its original function?

<Examples of Unacceptable Products>

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【Product Labels】

If the Product Labels are not placed properly we will not accept the product(s).

□5: Does each product have its own product label, and the product itself and the product label match?

□6: Are the product labels sticker-type labels?

If you are placing stickers directly on the product, please use stickers that are easy to peel off, or cover the product with a plastic bag and put the stickers on the bag (to protect the product; especially for gift uses).

□7: Are the bar code and the product name on the product label both correctly printed?

※ We request that you use laser printers in order to avoid ink frictions or unclear prints. If the product title is not printed, then we cannot receive them.

<Bad Example: Ink frictions and ink runs >

□8: If there is a title printed on the outer box, is it not hidden by the product label?

※ Books, CDs, and DVDs are not to be shipped out wrapped with only air cushions, and / or in any form of separate packaging that cannot show what is inside.

Set Media Products should be wrapped in transparent packaging, such as OPP films, so that the set is easy to recognize. (Do not follow these instructions when the products are official presents, etc.)

□9: Does the product label hide the original product code?

※If there are many bar codes, please hide the unnecessary bar codes with white tape etc., so that it won’t be scanned.

<Bad Examples>

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□10:Are the product labels properly attached to the product? Is it on a flat surface?

※ The labels are scanned by machine, so please make sure that the labels are on a flat surface with no crease.

※ The labels must be stickers. Do not stick them on bubble sheets (especially on the bumpy bubble side) as the labels will peel off easily.

☞ For Sellers handling cosmetics and quasi-drug (non-medical) products

□11: Is the product label attached in a way that it is still possible to see any and all information necessary under the pharmaceutical law (such as the ingredients, product name, manufacturer etc.) ?

【Packing the Product】

The products will be sold and sent to the consumers as they were delivered to Amazon. Please be sure to pack the products in the final format , as they will be shipped to the consumers as is.

□12: Is the product not bare in any way?

※ Be sure to pack your product(s) tightly in plastic bags, shrink packaging, and/or in boxes. If the product is packed in a bag, make sure that the bag is closed.

□13: Are the products packed in sales unit(s)?

※ We will not separate nor assemble the products to sales unit(s).

□14: If the product is a set (multi-piece unit), is it specified so (e.g. “Set Product: Do Not Unpack, etc.)?

※ If it isn’t specified, the package may be opened and separated as different units.

※ If the pieces in the unit have any bar codes, please cover them with white tape etc., so that they will not be scanned. (See Right)

□15: Did you confirm that the package does not contain any marketing documents that Amazon has not authorized ? (Any brochures, price tags, and/or stickers other than Amazon’s are not allowed.)

NG NG NG

Please hide the original barcode. The product may be received as a set.

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☞ For Sellers handling large products

□16: Is the product size within the regulation?

If 3 sides add up to more than 170cm, and/or exceeds 30kg in weight, it cannot be handled at FBA.

□17: FBA will not handle any set (multi-piece) products, for example, TV display and speakers.

☞ For Sellers handling liquid products

□18: Please pack all liquid, powder, granule, and gel product(s) tightly so that they will not leak.

<Packing Examples> Pump heads are taped so that they do not pop up / The product is packed in a plastic bag, and the bag is twisted at the end and sealed tight.

☞ For Sellers handling glass and ceramic products

□19: Any fragile and breakable products have been packed and covered so that they will not be exposed.

<Packing Conditions> The product is not exposed on any of the six sides of the package.

• The product is completely fixed (that it won’t move even when the package is upside down), and that it will not be damaged in any course of the shipping process.

• Use “This Way Up”, “Fragile” and other necessary stickers to specify that it is breakable.

※ A detailed guideline for packing can be seen in Your Account > Help > Fulfillment by Amazon > FBA Seller Manual > Delivery to Amazon Fulfillment Centers > Packing Requirements

【Shipping Cartons & Packages, Shipping Labels】

Please check below regarding shipping formats and shipping labels for packages being delivered to Amazon Fulfillment Centers.

□20:Did you attach “Shipping Label” on each shipping package?

※ Please avoid the taped ends and surfaces of the package when attaching the labels.

<Bad Example of the Shipping Label>

□21: Are the shipping address on the label and the carrier shipping slips the same?

□22: You did not pack multi-delivery products together in one package?

※ Please only include product(s) with same PO / same Delivery Number in one package.

We cannot accept a single package with multiple delivery numbers.

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□23: Is the package within the regulated size and weight?

※ The carton size must be smaller than 40cm X 60cm X 40cm, and the weight must be less than 30kg.

※ This excludes large products, apparel products, or shipping cartons exclusively used by the manufacturers.

※ If the package exceeds 15kg, please mark “Overweight” on top and side of the package.

□24: Did you not tape multiple cartons together as one package?

□25: Is the package strong enough to withstand any and all shipping workload?

□26: Is the package appropriate in size considering the product(s) inside?

Make sure that the carton will not bend because the package is too small, or tear due to the pressure from inside.

□27: Did you not use any inappropriate packing (i.e. anything other than cushions, bubble sheets, papers, etc.)?

If you have any questions regarding shipping labels and /or packing formats upon preparing the delivery, please enter “Delivery to Amazon Fulfillment Centers” in the “Help” page in the Seller Central, and search for corresponding answers and information in the Manual Guidelines.

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