how to grow your mobile opt-in list
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Learn FunMobility's "How to Grow your Mobile Opt-In List" to Grow, Engage & Convert your mobile audience.TRANSCRIPT
Coupons Loyalty Promotions Insights
How to Grow Your Mobile Opt-In List
www.funmobility.com
Mobile Promotion Software
• Consumers: Way ahead of marketers in mobile adoption
• Mobile’s 9 Unique Benefits for Marketers
• A Framework for Mobile Promotion and Loyalty
• Text to Join vs. Mobile Web Opt-ins
• EZ Opt-In: The fastest way to grow your mobile loyalty list
• Integrating mobile opt-ins with multi-channel marketing
• After the opt-in: mobile promotion ideas
• Q&A
Topics We’ll Cover
Consumers have adopted mobile faster than marketers
St. Peter’s Basillica Pope Benedict 2005
St. Peter’s Basillica Pope Francis 2013
The average consumer…
…engages with their smartphones 2 hours and
21 minutes per day for a total of 380 million hours a day.
…looks at their phone an average of 150 times
daily for a total of 25 billion daily screen views.
Source: emarketer, T-Mobile
Source: Tomi Ahonen book The Insider's Guide to Mobile
Mobile Has 9 Unique Benefits for Marketers
1. Mobile is first personal mass medium
2. Always Connected
3. Always Carried
4. Built-in Payment Channel
5. Available at Creative Impulse
6. Has Most Accurate Audience Info
7. Captures Social Context of Consumption
8. Enables Augmented Reality
9. Offers Digital Interface (to real world)
Driving mobile acquisition
Creating engaging mobile content
Driving measurable conversions
Specialized technical & creative knowledge
Integration into multi-channel marketing
Different compliance requirements
New consumer expectations and desires
Mobile Brand Engagement: Today’s #1 Marketing Challenge
But marketers must effectively engage consumers on mobile to stay relevant.
A framework for mobile success:
GROWENGAGECONVERTMEASURE
Grow, Engage, Convert and Measure Your Mobile Audience
GROWmobile opt-ins and
brand loyalty
ENGAGEwith branded,
interactive mobile content
CONVERTwith mobile coupons, offers
and geo promotions
MEASUREwith audience reports,
data and insights
GROW
Why You Need to Make Mobile Opt-ins A Priority
• 97% of SMS messages sent are read, vs 20% of emails (Source: Digital Marketing Association)
• On average, SMS messages are read within 5 seconds Source: Ofcom
• SMS has an average response rate of 26% vs 5% email (Source: Mobile Data Association)Source: Mobile Data Association
5x better reach
34,500x faster
5x more conversions
Two Basic Mobile Opt-In Methods
1. Text to Join
Two Basic Mobile Opt-In Methods
2. Mobile Web Page
Introducing EZ Opt-In : The simplest, fastest way to drive legal mobile opt-ins
Welcome Tap enter phone # Consent Thank You
Benefits of EZ Opt-In
Mobile landing page that creates a branded opt-in experience.
Compliant with TCPA
Can integrate with email, SMS or social.
Put on your employee’s phones as a bookmark.
Create a dedicated kiosk next to registers with a simple tablet device.
Mobile Opt-Ins Put your Brand in your customer’s hand
Re-market to your customers every month
70% of Consumers want to receive special offers direct to their phone
The window for building your mobile opt-in database is open now – you need to sign your customers up before your competition
You can be in your customer’s “pocket” just like the big box competitors.
SMS Passbook Loyalty Lists
SMS
Loyalty Email Text Passbook/Geo-
notifications
Identify channel preference for existing opt-ins and enhance
marketing effectiveness“turn email opt-ins into mobile opt-ins”
Integrating Mobile Opt-Ins with Multi Channel Marketing
Loyalty Email Text Passbook/Geo-
notifications
Digital and Social Social Mobile Ads Digital Ads
Integrating Mobile Opt-Ins with Multi Channel Marketing
Mobile Ads
YouTube
Digital and Social
“89% of people use their mobile
devices to access the web”~Google
Enhance your ability to turn an online presence into remarketing opportunities.
Loyalty Email Text Passbook/Geo-
notifications
Digital and Social Social Mobile Ads Digital Ads
Print and In-store Receipts Signage Direct Mailers Inserts Magazine & Newspaper
Integrating Mobile Opt-Ins with Multi Channel Marketing
Receipt
Signage
Direct Mailer
Print and In Store
Add Mobile promotions to traditional print promotions
SMS Passbook
Loyalty Lists
Integrating Mobile Opt-Ins with Multi Channel Marketing
Mobile Ads
YouTube
Receipt
Signage
Direct Mailer
Print and In Store
Digital and Social
Loyalty Email Text Passbook/Geo-
notifications
Digital and Social Social Mobile Ads Digital Ads
Print and In-store Receipts Signage Direct Mailers Inserts Magazine & Newspaper
3 Easy steps to receive mobile offers: \
Putting EZ Opt-In on a Dedicated Tablet
The web app will install and look just like a web page.
Depending on your device, you may be prompted to add an icon to your device’s Home Screen for easy access.
Connect to Wi-Fi Load the Link Follow the PromptMake sure your tablet is set to your store’s Wi-Fi internet connection.
Under internet settings, select your network and then enter your network password.
After the Opt-In:
Mobile Promotion Ideas
Give Branded Mobile Engagement “Gifts”
Spinners, sliders and matchers give you an good, fun reason to engage with your audience.
Let your customers “win” your mobile coupons – they might value them more!
Scratcher Spinner Matcher
Use Surveys to Understand Your Audience
Mobile surveys can give you insights into customer profile, preference, style and habit.
Mobile surveys are portable and easy to engage with.
Integrate mobile surveys into your email and digital promotions.
Offer mobile coupons as a reward for participation.
Use Exclusive Mobile Offers to Build Value in Mobile List Participation
Mobile coupons let you test what offers work best for your mobile opt-in list.
Not everything has to be a discount: offers that drive conversions are your goal.
Use mobile coupons to drive both foot traffic and online site visits.
Timed Offers to Can Drive Urgency and Prevent Fraud
Timed offers enable to consumer to decide when the redemption window opens.
This can be combined with offer expiration reminders to drive a sense of urgency.
Timed coupons are tied to individual devices, preventing screen capping and fraud.
Start Time Countdown Clock
Mobile opt-ins enable you to drive foot traffic to your store with every promotion.
Promote products and services that only you offer.
Target offers by time of day, “doorbusters”
Offer mobile coupons, then remind customers when they are about to expire.
Use your knowledge of local events to promote your brand and products
Mobile Promotions Enable Local Marketing – Whether You Have 5 or 500 Locations
Connecting one on one with your customers through the power of mobile will enhance your brand and drive real results
If you’re a retail or online marketer: one-time setup + small fee per opt-in.
If you’re an agency or reseller, you can license and resell EZ Opt-in and other FunMobility mobile promotion features to your customers on a white label basis.
For more information, visit www.funmobility.com or email [email protected]
Last Slide Before Q&A
Thank You