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How to Handle Conflict at the Workplace?

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Page 1: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

How to Handle Conflict at the

Workplace?

Page 2: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Conflict management and resolution is a challenge that

managers face in the corporate world

Page 3: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

What is Conflict?

Page 4: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Conflict may be defined as friction between individuals

due to differences of opinions, ideas, beliefs, values, needs

or objectives.

Page 5: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Types of Conflict

Page 6: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Intrapersonal conflict

Page 7: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Interpersonal conflict

Page 8: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Functional conflict

Page 9: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Intergroup conflict

Page 10: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Why does conflict arise?

Page 11: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

No two people are alike

Page 12: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

See things differently

Page 13: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Different ideologies

Page 14: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Different approaches to problem-solving

Page 15: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Poor communication channels

Page 16: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Competition for limited resources

Page 17: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Differences in goals and values

Page 18: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Organizational inter-department friction.

Page 19: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Effects of conflicts

Page 20: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

1. Positive effects of conflicts

Page 21: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Triggers the need for searching for new facts and

solutions.

Page 22: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Improves group cohesiveness

Page 23: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

2. Negative effects of conflicts

Page 24: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Reduces productivity

Page 25: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Delays the decision-making process

Page 26: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

How do you deal with conflict situations?

Page 27: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Negotiate

Page 28: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Solve the problem

Page 29: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Conceptual skills

Page 30: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Communication Skills

Page 31: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

1. Listening2. Asking Question

Page 32: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Assertive action

Page 33: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Manage emotions and tempers

Page 34: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Resolve the conflict in a healthy way

Page 35: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Be polite and respectful

Page 36: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Conclusion

Page 37: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

“Conflict arises when a difference between two (or more) people necessitates change in at least one person in order for their engagement to continue and develop. The differences cannot coexist without some adjustment”. - Jordan (Courage in connection: Conflict, compassion, creativity)

Page 38: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

To read articles on similar topics, please visit

blog.commlabindia.com

Page 39: How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world

Thank You

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