how to leverage your lms data to make better business decisions
TRANSCRIPT
James Nicolson, Product Manager| Nim Parmar, Marketing Coordinator
How to Leverage Your LMS Data to Make Better Business Decisions
EMPOWER TALENT
About James
James NicolsonProduct Manager
Nimritta ParmarMarketing Coordinator
• Audio• Question box• Poll questions• Post-webinar survey• Recording and slides
Housekeeping
Agenda
1.What is Learning Analytics?2.Approaching Your LMS Data3.Techniques for Implementing Learning Analytics4.Case Study: Learning Analytics in Action
Poll Question
Does your organization currently have a learning analytics system in place?
● Yes, and we are happy with it.● Yes, but it needs improvement.● No, and we don’t want one.● No, but we need one.
TITLE SLIDE
What is it?
What is Learning Analytics?
MeasurementCollection
Analysis Reporting
Let’s use an analogy
● Website visits● Page views● Page open/ closes● Many other events
● Course progress● Content interactions● Quiz results● Course completion rate
Learning Management System
Does your organization currently have a budget for learning and analytics solutions and technologies?
• Yes, we do• No, we do not
Poll Question
From 2015 – 2016:
• 43.75% of corporate organizations increased their budget for learning analytics solutions
• 56.25% kept it the same• 0% decreased their budget
Some interesting statistics
TITLE SLIDE
Making Sense of Your Learning DataApproaching
Your LMS Data
Approaching your LMS Data
Why?The outcome of the analysis of data, is information
Approaching your LMS Data
Start with a strategy
The outcome of the analysis of data, is information
Why?
Approaching your LMS Data
What are you trying to achieve? Instead of starting with what data you could or should access, start by working out what business goal you are looking to overcome.
The outcome of the analysis of data, is information
Why?Start with a strategy
Approaching your LMS Data
What?
The outcome of the analysis of data, is information
Approaching your LMS Data
Choosing the right KPI’s relies on a good understanding of what is important to an organization
The outcome of the analysis of data, is information
What?Use KPI’s (Key Performance Indicators) to measure success
Approaching your LMS Data
What?Some common KPI’s:
Course completion ✔
Grade ✔
Activity Score ✔ Quiz attempts ✔
Progress tracking ✔
Courses purchased ✔
Site logins ✔
Time spent engaged ✔
Approaching your LMS Data
How?
The outcome of the analysis of data, is information
Approaching your LMS Data
Identify the analytics solution that allows you to access, manipulate and present your learning information to your requirement.
The outcome of the analysis of data, is information
How?
Approaching your LMS Data
Identify the data you need to answer these questions.
The outcome of the analysis of data, is information
How?
Focus on identifying the data that will help answer your most pressing questions, and deliver on your strategic objectives.
TITLE SLIDETechniques for Implementing Learning Analytics
1. Approach your data through chunks of time
Techniques for Implementing Learning Analytics
2. Make an ongoing data plan• Analysis of your data on a regular basis is the best way to
measure improvements and outcomes
Techniques for Implementing Learning Analytics
3. Have a vision for your data• How do you want your data to be presented?
Techniques for Implementing Learning Analytics
4. How do you want to communicate and share your data?
Techniques for Implementing Learning Analytics
5. Have a system in place for reflection and feedback
Techniques for Implementing Learning Analytics
1.Start with a strategy 2.Use KPI’s to measure success3.Identify a reporting/analytics solution that gives you the
tools to achieve your goals.4.Approach your data through increments of time5.Have an ongoing data plan 6.Use charts to summarize your data7.Feed enhancements back into the learning system
Key takeaways
Most organizations lack the skills,and knowledge needed to use learning
analytics.
Common Challenge:
Data and analytics technologies such as LMS reporting solutions help bridge the
gap in skills. Organizations with these technologies in place are able to leverage
analytics without hiring designated employees.
The Solution: Technology
Totara & Moodle are 80% more cost
effective
Managed cloud hosting reduces
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Over 12 years of experience and 600 customer
implementations
We Accelerate Learning Performance
Zoola
Case Studies: Learning Analytics in Action
Case Study: Fluidigm
Already, we are seeing a growing enthusiasm for our ability to streamline and benchmark training that can be applied equally across all groups.
Case Study: Freedom Mobile
We can now make better business decisions in terms of prioritizing projects, standardizing, and processing. If we need to have a resolution for reinforcement, we can act quickly. This is a big plus for us in terms of business effectiveness.
• Freedom Mobile (formerly Wind Mobile)
Clients who are using data and analytics
Corporate & Technology clients
Healthcare & Education clients
Don’t be shy!
Any Questions?
• Resources will be sent out in our follow-up email• PowerPoint• Recording• Satisfaction Survey
Next Steps
What is Learning Analytics?
“An educational application of web analytics aimed at learner profiling, a process of gathering and analyzing details of individual student interactions in online learning activities.
Approaching your LMS Data
Identify your targets
The outcome of the analysis of data, is information
What?
Approaching your LMS Data
If you could only work on improving one or two areas, which would you choose?
The outcome of the analysis of data, is information
What?Identify your targets
Approaching your LMS Data
Focus on identifying the data that will help answer your most pressing questions, and deliver on your strategic objectives.
Identify the data you need to answer these questions.
The outcome of the analysis of data, is information
How?
Approaching your LMS Data
This ensures you are collecting and measuring only what you need to answer your questions.
The outcome of the analysis of data, is information
How?Which questions do you need to answerin order to achieve your goals?
Outcomes
• Learner engagement – Monitoring how active learners are in a course
• Learner intervention – Identifying opportunities to jump in for struggling learners based on analyses of their learning data
Techniques for Implementing Learning Analytics
If your data reveals that learners are spending a lot of time in courses, but their scores are still low, you can deduce that retention of learning material is low (Learner Intervention).
Adjust the learning process by including elements that might increase retention, like video, or face-to-face sessions, and monitor data to see how retention increases (Learner Engagement).
Outcomes
Techniques for Implementing Learning Analytics
Analyzing learning data to make better business decisions
We can now make better business decisions in terms of prioritizing projects, standardizing, and processing. If we need to have a resolution for reinforcement, we can act quickly. This is a big plus for us in terms of business effectiveness.
• Freedom Mobile (formerly Wind Mobile)