how to make online video work for your brand...– by choosing a compelling thumbnail for your...
TRANSCRIPT
Tod Plotkin Principal of Green Buzz Agency
@plotkint @greenbuzzagency
How to Make Online Video Work for Your Brand
How to Develop A Content Strategy that Engages and Maintains a YouTube Audience
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The Hub-Hero-Help Method • YouTube-approved method for
increasing brand loyalty • Uses three different types of video
content to draw in followers and keep them coming to your channel
• Nike Football used this method and increased their YouTube subscriptions to 2.4 million people
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How Hub-Hero-Help Works Together • Hero Video:
– Captures Large Audience through entertainment. Raises awareness
• Help Video: – Captures inquisitive
audience through value of content. Creates a positive impression
• Hub Video: – Maintains audience with
entertainment & value. Develops loyalty
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Hero Video • A big, flashy, well-produced video that
draws in a large audience – Sharable, a “viral” type video
• Build these around your “tent-pole moments” – Tent-pole moments: brand-defining
events in time – Ex: Holiday campaigns, current events
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• Brings in a huge, one-time audience spike that trails out - But you get the chance to turn a lot of people into true followers
Hero Video Example: Cricket Wireless, Fill My Basket Branded Documentary
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Help Videos
• These videos are helpful – they answer questions that pertain to your brand
• What questions do your potential customers put in their general search bar? Answer them through video – By drawing in people who have questions that are relevant to
your product or service, you’re attracting a highly targeted audience who is more likely to follow your brand’s channel
• 4 out of 5 customers find demo videos helpful (Animoto) – Lending a hand through video creates a positive customer
experience
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Help Video Example: NACS, What to Do In Atlanta Video
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Hub Videos • Your brand’s regularly scheduled episodic series • “Give a fresh perspective on your target’s passion
points” and motivate viewers to subscribe to and regularly visit your channel
• If your brand is able to create an engaging, regular series, you’re using an extremely effective way to create brand loyalty
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Hub Example: My Beauty, My Say by Dove
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Optimizing Video for Search to Ensure the Widest Possible Reach
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Utilizing Keywords
• Use keywords in your video description – Similar to keywords in your title, keywords
in your video description will help maximize reach
• Use keywords in video tags – Use keywords in video tags. Tags help you
rank for your target keyword in terms of getting to the right “related videos” sidebar more frequently
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Finding Your Niche
• Specificity is key – Instead of trying to rank for a term like “fitness”, focus on specific topics
that will be less competitive and more relevant, like “indoor fitness workouts for women”
• Look at YouTube suggested search terms – For example, if your topic is magic tricks, you can type “magic tricks” into
the search bar to see what users are searching for • Use keyword search tools (i.e. Google Keyword Planner)
– These tools can help you understand how keywords rank across different platforms
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Captions and Thumbnail
• Add closed captions instead of using YouTube’s automatic captions – This not only makes your videos accessible, but also allows your closed
captions to be indexed by Google • Pick an interesting thumbnail
– By choosing a compelling thumbnail for your video, more people will click to watch. Clickthroughs = Good SEO
• Paste your transcription in the description box – This helps Google and other search engines to understand what your video
is about
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Be Brand-Consistent • Customize your username
– Pick a username that will attract viewers based off the theme of your videos • Shape your channel
– Customize your channel banner and logos so viewers get a good idea of your content – YouTube also ranks channels, and a well-designed YouTube channel can increase your chances of ranking
• Create playlists – Themed YouTube playlists can gain relevance for your video and increase your chance of
gaining a spot on the “related videos” list
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Samsung YouTube Channel, 2016
Customized YouTube channel High-quality, informative thumbnail
Call-to-action
Keywords in title
Keywords in description
Call-to-action to engage audiences in description
Video transcript in description
Overview: Ranked #1 on YouTube’s search engine page within 3 months Used: Specific niche, keywords, compelling thumbnail, call-to-action, customized YouTube channel and logo
Case Study: Yum Yum Videos
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Understanding YouTube Analytics and Using it to Inform your Content Strategy
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Watch Time Reports: Average View Duration
• Average View Duration – Shows how long your particular videos were watched
by certain audience segments of your choosing – Helps you understand how long your video content
should be – How engaged are your viewers?
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• YouTube defines a view as a viewer who clicks the play button and watches for 30 seconds - Is that enough watch time for you to count it as a view?
Watch Time Reports: Audience Retention • Video views are not linear – videos can be replayed and rewound • Audience Retention Report shows what sections of your video have been
watched the most
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• Helps you understand the parts of your video that are most confusing, boring or interesting - What are viewers
replaying? - What parts are
viewers skipping over?
Watch Time Reports: Traffic Sources
– Videos with successful organic YouTube SEO will have referrals from YouTube Search and Suggested Videos
– If you’re cross promoting your video, you’ll see what campaigns and what platforms are bringing in invested viewers
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• Where are your viewers coming from? • Tells you the effectiveness of your video campaigns
Engagement Reports: Subscriptions & Playlists
• Subscriptions: A subscription is another channel that wants to make sure they never miss one of your videos – They don’t have to rely on SEO to find your video
• Playlists: Other channels can make playlists of different videos – This metric measures how many times your video has been added to a
playlist – Helps your reach: the other channel’s subscribers can see your video in
their playlist
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Engagement Reports: Likes, Dislikes & Comments
• Likes and Dislikes – What do they mean to you? – Dislike may not be a bad thing: it’s good to open up conversation on your
video. Get in the mindset of your viewer. Why might they press the dislike button?
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• Make sure you answer and acknowledge people’s comments
• Videos with high engagement ratings in Likes and Comments see an SEO Boost
4 Key Takeaways
• Hub-Hero-Help content strategy helps you build and maintain an audience with 3 distinct kinds of video content
• Use keywords in your description and title, and make sure you upload your transcript and captions to rank highly on YouTube searches
• Watch Time Reports indicate the success of your video beyond the number of views it has
• Engagement Reports indicate how much value viewers see in your content
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