how to market, research?...by van belleghem & de ruyck mix the level of attention &...

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How to market, Research? Erica van Lieven Managing Director, Direction First

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Page 1: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

How to market,

Research?

Erica van Lieven

Managing Director, Direction First

Page 2: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

INNOVATIVE METHODS RULED

THE #MRX INDUSTY

THE PAST 5 YEARS

Page 3: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

#MRX METHODS

THE BATTLE OF

Page 4: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:
Page 5: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

WHO

CARES…?

Page 6: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

BECAUSE ALL WE WANT IS

Page 7: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

MR Impact

Research survey

with 185

marketers and

insights

managers

RESEARCH ON THE IMPACT

OF RESEARCH

Page 8: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

RESEARCH ON THE IMPACT

OF RESEARCH

20 talks with

marketers and

insights

managers

RESEARCH ON THE IMPACT

OF RESEARCH

MR Impact

Research survey

with 185

marketers and

insights

managers

Page 9: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

THERE EXISTS A GAP

BETWEEN WHAT WE WANT

AND WHAT WE DO

Page 10: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

WE BRING INSIGHTS

TO LIFE

#1

Page 11: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

WORKS WITH

POWERPOINT REPORTS

LESS THAN

USES CREATIVE

REPORTING FORMATS

10%

86%

Page 12: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

#DATAOVERLOAD

“I’m so tired of getting

reams of data from

research work…I need

to know the key

learnings, and a high

level recommendation

on what I should do

next”

#UNDERAPPRECIATED

“Interesting

findings…but how

will these insights

change my

business?”

Page 13: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

LET’S

RETHINK HOW

WE SHARE

RESULTS

Page 14: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

WE CONNECT &

EMPOWER

#2

Page 15: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

92% BELIEVES RESEARCH

SHARING WITH COLLEAGUES

GENERATES INSIGHT WORTH

YET 65% SHARES RESEARCH RESULTS

THE ORGANISATION

EXTENSIVELY WITHIN

Page 16: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

ONLY

HAS AN INTERACTIVE

DISCUSS THE

1 in 5

WORKSHOP TO

RESULTS

#INDIVIDUALISTIC

Page 17: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

#BREAKINGTHESILO

“I usually only invite

people from my own

department, because

for them it’s most

relevant”“I think my colleague did

research about this

2 years ago…what was

that again”

#COLLECTIVEMEMORY

Page 18: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

“I usually only invite

people from my own

department, because

for them it’s most

relevant”

#EMPLOYEEIDEATION

“The inspirations from

consumers are

great…but what about

my own ideas?”

Page 19: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

“I usually only invite

people from my own

department, because

for them it’s most

relevant”

LET’S RETHINK

HOW WE

COLLABORATE

WITH INTERNAL

STAKEHOLDERS

Page 20: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

WE REALLY MAKE A

DIFFERENCE

#3

Page 21: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

BELIEVES RESEARCH

DECISIONS OF MARKETERS

SUCCEEDS IN CHANGING

THE ATTITUDES AND

45%

Page 22: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

BELIEVES RESEARCH

LEADS TO SURPRISING RESULTS

LESS THAN 1 IN 2

Page 23: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

#HABITCREATION

“These insights

are great, but we

tend to forget them

when we are

brainstorming or

having a

discussion…it’s

not in our

routines”

#DO1THING

“The insights are so

rich, but many of us

don’t know where to

begin”

Page 24: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

LET’S THINK

HARDER HOW

WE CAN HAVE

BUSINESS

IMPACT

Page 25: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

SHIFT OF ATTENTION:

FROM METHOD TO IMPACT

WE NEED A

Page 26: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

STRATEGIZE AS A

CONTENT MARKETER

Page 27: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

“A Six Step Content Marketing Model” (2012)

By Van Belleghem & De Ruyck

MIX THE LEVEL OF

ATTENTION & INTENSITY

WITH 3 CONTENT STREAMS

Updates: Pins of consumer

inspiration (e.g. a

consumer story)

Projects: Deep dive study on

specific consumer question

(e.g. customer journey)

Campaigns: Communication

of insights around a certain

theme, cross projects

(e.g. immersion week)

Page 28: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

FROM KNOWING RESULTS

TO EXPERIENCING IT

WHAT’S NEXT?

Page 29: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

FROM PROJECTS

TO HABIT CREATION

WHAT’S

NEXT?

Page 30: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

COLLABORATING

ACTIVATION STUDIO*

WWW.INSITES-CONSULTING.COM/STUDIO

THROUGH THE CONSUMER

Page 31: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

LET’S TURN

INSIGHTS

INTO

*[MEEM] a meme is an idea,

behavior, or style that spreads

from person to person within

a culture (Wikipedia.com)

memes*

Page 32: How to market, Research?...By Van Belleghem & De Ruyck MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. a consumer story) Projects:

THANK

YOU!

Erica van Lieven

Managing Director

Direction First