how to ride the bus fare information customer service

2
4 3 904 7 5 9 904 90 8 66 6 4 6 Hastings Park & Ride Valley Transit Center (VTC) Five Mile Park & Ride Jefferson Park & Ride South Hill Park & Ride 3 H 90 904 F V S 662 663 664 663 662 664 5 661 3 7 Snow Detour Routing (No stops missed) 2 Riverside Ave. Sprague Ave. Post St. Wall St. The Plaza Peyton Building 10 9 8 7 6 4 3 2 1 Board bus in zone 6 N S E W Intersects Route Indicated 43 Jefferson Park & Ride Downtown Spokane 90 3 The Plaza 2 62 63 6 66 633 6 1 1 Cheney 7 6 9 8 67 68 67 68 67 68 K Street Station 66 6 6 66 6 663 662 664 661 University District Front Ave 1 4 West Plains Transit Center 2 The Plaza Eastern Washington University Service to Cheney/ West Plains TC 6 6th & McKeehan/ Simpson Denny Murphy CHAS Clinic Cheney Middle School Cheney HS Effective Sept 19, 2021 to Jan 15, 2022 661 EWU Express 662 EWU North Express 663 EWU VTC Express 664 EWU South Hill Express 6 Cheney 66 EWU Routes 6 & 66 exit I-90 at Exit 272 to serve West Plains Transit Center. Routes 661, 662, 663, & 664 remain on I-90. Route 6 continues to K Street Station via Washington St. and serves Presley/Salnave during peak. Route 66 ends at Eagle Station. 6 Cheney 66 EWU 661 EWU Express 662 EWU North Express 663 EWU VTC Express 664 EWU South Hill Express 3 Jefferson Park & Ride 5 Four Lakes 8 Presley Salnave 7 Eagle Station Peak Only How to Ride the Bus Look for your neighborhood bus stop. The green, white and blue bus stop sign will tell you which routes stop there and which direction they are going. Find your route. Use the Trip Planner or view the route schedules at SpokaneTransit.com. You can also call (509) 328-RIDE (7433) or TTY Relay 711 for more information. Please have exact fare ready. The farebox cannot make change; nor can the driver. Be sure you are visible to the driver as the bus approaches. Stand as close to the sign or shelter as possible. As you board, ask the driver for a 2-hour pass (transfer) if you need one. If you don’t know which stop you need, ask the driver for help. When you are one block away from your stop, pull the overhead bell cord to signal the driver to stop at the next bus stop. Make Sure We Stop for You Some tips to make sure you get noticed: Stand visibly at the stop as the bus approaches. Face the bus and nod your head “yes” or wave to the driver. Hold up your pass. Step forward when the bus is 1/2 block away. Wear light colored clothing or use a flashlight or the light of a cellphone at night to signal the driver. If you’re in a shelter, walk to the stop as the bus approaches. Bikes on Buses Buses are equipped for the transport of up to two bicycles on racks mounted on the front of the bus. If the rack is full, you must wait for the next bus. Brochures on how to load your bike are available at Customer Service at The Plaza. You can also view an instructional video at SpokaneTransit.com. Customer Service & Information If you would like help planning your ride, need additional schedule or service information or would like to purchase passes, contact: Customer Service at the Plaza (lost and found items) 701 West Riverside Ave., The Plaza (509) 328-RIDE (7433) Monday - Friday 7:00 A.M. to 6:00 P.M. Saturday Noon to 5:00 P.M. Closed Sundays and holidays. Customer Service Call Center (509) 328-RIDE (7433) Monday - Saturday 7:00 A.M. to 7:00 P.M. Sunday 8:00 A.M. to 6:00 P.M. SpokaneTransit.com Visit the website for complete schedule and detour information, trip planning, employment notices, planning initiatives, general information and more. You can also sign up to follow STA on Facebook and/or Twitter, and sign up for instant notifications via text messaging and/or email. Fare Information Fares subject to change Fareboxes accept U.S. coins and dollar bills, passes and Smart Cards. Neither the coach operator nor the fareboxes provide change. STA Bus Fares Rider Cash Day Pass 31-Day Pass Youth (6-18)  $2.00 $4.00 $40 Adult (19-64)  $2.00 $4.00 $60 Reduced Fare* $1.00 $4.00 $30 Shuttle $2.00 $4.00 $40** Up to 3 children, under age 6, ride free when accompanied by a fare-paying rider. Reduced Fare Photo ID Card requirements: 1. Must be 65 years of age or older. Proof of age must be presented, or; 2. Qualifying disability – application form to be completed by a health care professional, or; 3. A valid Medicare card issued by the Social Security Administration. * Reduced Fare Photo ID Card or a paratransit ID Card must be presented with your reduced fare or pass each time you board the bus. Applications for the Reduced Fare Photo ID Card are accepted at Customer Service at the Plaza. ** Shuttle Park monthly pass includes parking at the Arena east lot and unlimited travel on shuttle routes. Two-Hour Passes/Day Passes Ask your driver for a Two-Hour Pass (free with paid fare) or a Day Pass before paying your fare.  Passes issued from the farebox are good for multiple rides for the designated time — just swipe it through the magnetic reader on the farebox. Accessibility Information Spokane Transit assures nondiscrimination in accordance with Title VI of the Civil Rights Act of 1964 and the Americans with Disabilities Act. For more information, visit SpokaneTransit.com. All phone numbers are accessible for people who are deaf or hard of hearing through Relay 711. Upon request, alternative formats of this document will be produced for people who are disabled. Call (509) 325-6094 or email [email protected]. 9 K Street Station All routes are accessible for people with wheelchairs 66 6

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Page 1: How to Ride the Bus Fare Information Customer Service

4

3

West Plains Transit Center

Four Lakes

904

7

5

9

904

90

8

66 6

4

6

HastingsPark & Ride

Valley Transit Center (VTC)

Five Mile Park & Ride

Je­ersonPark & Ride

South HillPark & Ride

3

H

90

904

F

V

S

662

663

664

663662

664

5

661

3

7

Snow Detour Routing(No stops missed)

2

Four Lakes

EWU

Riverside Ave.

Sprague Ave.

Post

St.

Wal

l St.

The PlazaPeyt

on

Build

ing

10 9 8 7 6

4321

Board bus in zone 6

Amazon Fulfillment Center

N

S

EW

Intersects Route Indicated

43Je­ersonPark & Ride

Denny MurphyCHAS Clinic

Downtown Spokane

90

3

The Plaza

2

6263

6

66

633

6

1

1

Cheney

7

6

9

Cheney HS

Cheney MS

8 P.M.Direction

A.M.Direction

6768

6768

6768

K StreetStation

66

6

6

666

EWU

663662 664661

EagleStation

University District Front Ave

1

4West Plains Transit Center

2 The Plaza

Eastern Washington

University

Service to Cheney/ West Plains TC

66th & McKeehan/Simpson

Denny MurphyCHAS Clinic

Cheney MiddleSchool

Cheney HS

E�ective Sept 19, 2021 toJan 15, 2022

661 EWU Express662 EWU North Express663 EWU VTC Express664 EWU South Hill Express

6 Cheney

66 EWU

Routes 6 & 66 exit I-90 at Exit 272 to serve West Plains Transit Center.Routes 661, 662, 663, & 664 remain on I-90.

Route 6 continues to K Street Station via Washington St. and serves Presley/Salnave during peak.Route 66 ends at Eagle Station.

6 Cheney

66 EWU661 EWU Express662 EWU North Express663 EWU VTC Express664 EWU South Hill Express

3 Jefferson Park & Ride

5 Four Lakes

8 Presley Salnave

7 Eagle Station

Peak Only

How to Ride the Bus• Look for your neighborhood bus stop.

The green, white and blue bus stop sign will tell you which routes stop there and which direction they are going.

• Find your route. Use the Trip Planner or view the route schedules at SpokaneTransit.com. You can also call (509) 328-RIDE (7433) or TTY Relay 711 for more information.

• Please have exact fare ready. The farebox cannot make change; nor can the driver.

• Be sure you are visible to the driver as the bus approaches. Stand as close to the sign or shelter as possible.

• As you board, ask the driver for a 2-hour pass (transfer) if you need one.

• If you don’t know which stop you need, ask the driver for help. When you are one block away from your stop, pull the overhead bell cord to signal the driver to stop at the next bus stop.

Make Sure We Stop for YouSome tips to make sure you get noticed:• Stand visibly at the stop as the bus

approaches.• Face the bus and nod your head “yes” or

wave to the driver.• Hold up your pass.• Step forward when the bus is 1/2 block

away.• Wear light colored clothing or use a

flashlight or the light of a cellphone at night to signal the driver.

• If you’re in a shelter, walk to the stop as the bus approaches.

Bikes on BusesBuses are equipped for the transport of up to two bicycles on racks mounted on the front of the bus. If the rack is full, you must wait for the next bus. Brochures on how to load your bike are available at Customer Service at The Plaza. You can also view an instructional video at SpokaneTransit.com.

Customer Service & InformationIf you would like help planning your ride, need additional schedule or service information or would like to purchase passes, contact:

Customer Service at the Plaza(lost and found items)701 West Riverside Ave., The Plaza(509) 328-RIDE (7433)Monday - Friday 7:00 A.M. to 6:00 P.M.Saturday Noon to 5:00 P.M.Closed Sundays and holidays.

Customer Service Call Center(509) 328-RIDE (7433)Monday - Saturday 7:00 A.M. to 7:00 P.M.Sunday 8:00 A.M. to 6:00 P.M.

SpokaneTransit.comVisit the website for complete schedule and detour information, trip planning, employment notices, planning initiatives, general information and more.

You can also sign up to follow STA on Facebook and/or Twitter, and sign up for instant notifications via text messaging and/or email.

Fare InformationFares subject to changeFareboxes accept U.S. coins and dollar bills, passes and Smart Cards. Neither the coach operator nor the fareboxes provide change.

STA Bus Fares

Rider Cash DayPass

31-Day Pass

Youth (6-18)  $2.00 $4.00 $40Adult (19-64)  $2.00 $4.00 $60Reduced Fare* $1.00 $4.00 $30Shuttle $2.00 $4.00 $40**

Up to 3 children, under age 6, ride free when accompanied by a fare-paying rider.

Reduced Fare Photo ID Card requirements:1. Must be 65 years of age or older. Proof of

age must be presented, or;2. Qualifying disability – application

form to be completed by a health care professional, or;

3. A valid Medicare card issued by the Social Security Administration.

* Reduced Fare Photo ID Card or a paratransit ID Card must be presented with your reduced fare or pass each time you board the bus. Applications for the Reduced Fare Photo ID Card are accepted at Customer Service at the Plaza. 

** Shuttle Park monthly pass includes parking at the Arena east lot and unlimited travel on shuttle routes.

Two-Hour Passes/Day PassesAsk your driver for a Two-Hour Pass (free with paid fare) or a Day Pass before paying your fare.  Passes issued from the farebox are good for multiple rides for the designated time — just swipe it through the magnetic reader on the farebox.

Accessibility Information Spokane Transit assures nondiscrimination in accordance with Title VI of the Civil Rights Act of 1964 and the Americans with Disabilities Act. For more information, visit SpokaneTransit.com. All phone numbers are accessible for people who are deaf or hard of hearing through Relay 711. Upon request, alternative formats of this document will be produced for people who are disabled. Call (509) 325-6094 or email [email protected].

9 K Street Station

All routes are accessible for people with wheelchairs

66 6

Page 2: How to Ride the Bus Fare Information Customer Service

6 66

661

From

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kane

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K Street Station

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522:

002:

066

!66

----

----

1:45

1:48

1:55

1:59

2:07

2:15

----

66!6

61---

----

-1:

561:

592:

06---

-2:

182:

24---

-6

1:54

----

2:00

2:03

2:10

2:14

2:22

2:30

2:36

6!6

61---

----

-2:

092:

122:

19---

-2:

312:

37---

-!6

6---

----

-2:

152:

182:

252:

292:

372:

45---

-66

!661

----

----

2:24

2:27

2:34

----

2:46

2:52

----

62:

24---

-2:

302:

332:

402:

442:

523:

003:

066

66---

----

-2:

452:

482:

552:

593:

073:

15---

-66

!661

----

----

2:56

2:59

3:06

----

3:18

3:24

----

62:

54---

-3:

003:

033:

103:

143:

223:

303:

366

!661

----

----

3:09

3:12

3:19

----

3:31

3:37

----

66---

----

-3:

153:

183:

253:

293:

373:

45---

-66

!661

----

----

3:24

3:27

3:34

----

3:46

3:52

----

63:

24---

-3:

303:

333:

403:

443:

524:

00---

-6

3:39

----

3:45

3:48

3:55

3:59

4:07

4:15

4:21

666

----

----

4:00

4:03

4:10

4:14

4:22

4:30

----

66---

----

-4:

104:

134:

204:

254:

344:

42---

-66

!661

----

----

4:19

4:22

4:29

----

4:41

4:47

----

66---

----

-4:

284:

314:

384:

434:

525:

00---

-6

4:39

----

4:45

4:48

4:55

4:59

5:07

5:15

5:21

66

5:01

----

5:07

5:10

5:17

5:21

5:29

5:37

5:43

66

5:26

----

5:30

5:33

5:40

5:44

5:52

6:00

6:06

6!6

61---

----

-5:

475:

505:

57---

-6:

096:

15---

-6

6:07

----

6:11

6:14

6:21

6:25

6:33

6:41

6:47

66

6:37

----

6:41

6:44

6:51

6:55

7:03

7:11

7:17

66

7:07

----

7:11

7:14

7:21

7:25

7:33

7:41

7:47

66

7:37

----

7:41

7:44

7:51

7:55

8:03

8:11

8:17

66

8:07

----

8:11

8:14

8:21

8:25

8:33

8:41

8:47

66

8:37

----

8:41

8:44

8:51

8:55

9:03

9:11

9:17

66

9:07

----

9:11

9:14

9:21

9:25

9:33

9:41

9:47

66

9:37

----

9:41

9:44

9:51

9:55

10:0

310

:1110

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66

10:0

7---

-10

:1110

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10:2

110

:25

10:3

310

:41

10:4

76

610

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----

10:4

510

:48

10:5

510

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11:0

711

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----

29

Bold

tim

es in

dica

te P

.M.

Rout

e 66

& 6

61 ti

mes

with

! an

d on

a g

ray

back

grou

nd o

nly

oper

ate

durin

g EW

U re

gula

r aca

dem

ic y

ear (

quar

ter)

. The

se tr

ips d

o no

t ope

rate

dur

ing

EWU

su

mm

er se

ssio

n, E

WU

reco

gniz

ed h

olid

ays o

r sch

ool c

losu

res.

The

follo

win

g da

tes a

re th

e kn

own

Non

-Sch

ool D

ays a

t the

tim

e of

prin

ting

this

sche

dule

. Day

s of o

pera

tion

and

sche

dule

s are

subj

ect t

o ch

ange

due

to

the

ongo

ing

COVI

D-19

pan

dem

ic. R

efer

to “S

atur

day”

and

“Sun

day/

Hol

iday

” sc

hedu

les f

or w

eeke

nd a

nd h

olid

ay se

rvic

e on

Rou

te 6

.

• Se

ptem

ber 2

0 - S

epte

mbe

r 21

• N

ovem

ber 1

1•

Nov

embe

r 24

- Nov

embe

r 26

• De

cem

ber 1

3 -

Janu

ary

7

* = T

hese

out

boun

d tr

ips f

rom

the

Plaz

a co

ntin

ue

from

the

inbo

und

Rout

e 25

Hol

iday

Ser

vice

Hol

iday

serv

ice

is th

e sa

me

as S

unda

y se

rvic

e.

• N

ew Y

ear’s

Day

• Pr

esid

ents

’ Day

(ser

vice

op

erat

es tw

o ho

urs e

arlie

r)

• M

emor

ial D

ay•

Inde

pend

ence

Day

• La

bor D

ay•

Than

ksgi

ving

Day

• Ch

ristm

as D

ay

662

From

Has

tings

P

&R

Wee

kday

E

WU

Sch

ool

Day Leave Hastings

P&RLeave Hastings P&RLeave Hastings

5-Mile P&R

Four LakesArrive EWU Eagle Station Eagle Station

HF

57

6:55

7:07

7:29

7:40

7:55

8:07

8:29

8:40

664

From

Sou

th H

ill

P&

R W

eekd

ay

EW

U S

choo

l D

ay Leave South Hill P&RJefferson P&R

Four LakesArrive EWU Eagle Station Eagle Station

S2

57

7:00

7:13

7:24

7:34

8:12

8:25

8:36

8:46

b - T

his t

rip o

pera

tes a

s Rou

te 6

2 M

edic

al L

ake.

See

the

Rout

e 62

sche

dule

for m

ore

deta

ils.

e - T

rips n

otat

ed w

ith a

n "e

" ope

rate

as R

oute

633

Gei

ger

Shut

tle w

hich

serv

es A

maz

on F

ulfil

lmen

t Cen

ter.

See

the

Rout

e 63

/633

sche

dule

for m

ore

deta

ils.

NOT

E: F

or ro

utes

661

, 662

, 66

3, &

664

, tim

epoi

nts 5

& 7

ar

e es

timat

ed ti

mep

oint

s for

pu

blic

gui

danc

e on

ly. B

uses

w

ill p

roce

ed o

n ar

rival

to th

e ne

xt ti

mep

oint

. Thi

s may

be

befo

re th

e tim

e sh

own

on

the

sche

dule

.

6To

Spo

kane

Sat

urda

y

K Street StationEWU Eagle Station Eagle Station Eagle Station6th & McKeehan/Simpson Simpson SimpsonFour LakesWest Plains Transit CenterJefferson P&R Arrive PlazaNo Boarding No Boarding No BoardingUniversity District Front AveUniversity District Front AveUniversity District

97

65

43

21

----

----

----

----

e5:59

6:08

6:15

----

6:37

6:41

6:43

6:51

6:56

7:05

7:12

7:18

----

----

----

----

e7:14

7:23

7:30

----

7:37

7:41

7:43

7:51

7:56

8:05

8:12

8:18

8:07

8:11

8:13

8:21

8:26

8:35

8:42

8:48

8:37

8:41

8:43

8:51

8:56

9:05

9:12

9:18

9:07

9:11

9:13

9:21

9:26

9:35

9:42

9:48

9:37

9:41

9:43

9:51

9:56

10:05

10:12

10:18

10:07

10:11

10:13

10:21

10:26

10:35

10:42

10:48

10:37

10:41

10:43

10:51

10:56

11:05

11:12

11:18

11:07

11:11

11:13

11:21

11:26

11:35

11:42

11:48

11:37

11:41

11:43

11:51

11:56

12:0

512

:12

12:1

812

:07

12:11

12:1

312

:21

12:2

612

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12:4

212

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12:3

712

:41

12:4

312

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12:5

61:

051:

121:

181:

071:

111:

131:

211:

261:

351:

421:

481:

371:

411:

431:

511:

562:

052:

122:

182:

072:

112:

132:

212:

262:

352:

422:

482:

372:

412:

432:

512:

563:

053:

123:

183:

073:

113:

133:

213:

263:

353:

423:

483:

373:

413:

433:

513:

564:

054:

124:

184:

074:

114:

134:

214:

264:

354:

424:

484:

374:

414:

434:

514:

565:

055:

125:

185:

075:

115:

135:

215:

265:

355:

425:

485:

375:

415:

435:

515:

566:

056:

126:

186:

076:

116:

136:

216:

266:

356:

42---

----

----

----

----

----

----

----

----

-6:

376:

416:

436:

516:

567:

057:

127:

187:

077:

117:

137:

217:

267:

357:

42---

-7:

377:

417:

437:

517:

568:

058:

128:

188:

378:

418:

438:

518:

569:

059:

129:

189:

379:

419:

439:

519:

5610

:05

10:1

210

:18

10:3

710

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10:4

310

:51

10:5

611

:05

11:1

2---

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

-

6To

Spo

kane

Sun

day/

Hol

iday

7:37

7:41

7:43

7:51

7:56

8:05

8:12

8:18

8:37

8:41

8:43

8:51

8:56

9:05

9:12

9:18

9:37

9:41

9:43

9:51

9:56

10:05

10:12

10:18

10:37

10:41

10:43

10:51

10:56

11:05

11:12

11:18

11:37

11:41

11:43

11:51

11:56

12:0

512

:12

12:1

812

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12:4

112

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12:5

112

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1:05

1:12

1:18

1:37

1:41

1:43

1:51

1:56

2:05

2:12

2:18

2:37

2:41

2:43

2:51

2:56

3:05

3:12

3:18

3:37

3:41

3:43

3:51

3:56

4:05

4:12

4:18

4:37

4:41

4:43

4:51

4:56

5:05

5:12

5:18

5:37

5:41

5:43

5:51

5:56

6:05

6:12

6:18

----

----

----

----

e6:1

46:

236:

30---

----

----

----

----

-e6

:29

6:38

6:45

----

6:37

6:41

6:43

6:51

6:56

7:05

7:12

7:18

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

6Fr

om S

poka

ne S

atur

day

University District Front AveUniversity District Front AveUniversity District

Leave PlazaZone 6Jefferson P&RWest Plains Transit CenterFour Lakes6th & McKeehan/Simpson Simpson SimpsonEWU Eagle Station Eagle Station Eagle StationK Street Station

12

34

56

79

----

----

----

----

----

----

----

----

----

e6:20

6:24

6:37

----

----

----

----

----

----

----

----

----

----

----

----

----

6:37

6:41

6:54

6:58

7:05

7:08

7:14

----

----

----

----

----

----

----

----

7:29

7:37

7:41

7:54

7:58

8:05

8:08

8:14

----

8:07

8:11

8:24

8:28

8:35

8:38

8:44

8:29

8:37

8:41

8:54

8:58

9:05

9:08

9:14

8:59

9:07

9:11

9:24

9:28

9:35

9:38

9:44

9:29

9:37

9:41

9:54

9:58

10:05

10:08

10:14

9:59

10:07

10:11

10:24

10:28

10:35

10:38

10:44

10:29

10:37

10:41

10:54

10:58

11:05

11:08

11:14

10:59

11:07

11:11

11:24

11:28

11:35

11:38

11:44

11:29

11:37

11:41

11:54

11:58

12:0

512

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12:1

411

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12:11

12:2

412

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12:3

512

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12:4

412

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12:3

712

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12:5

412

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1:05

1:08

1:14

12:5

91:

071:

111:

241:

281:

351:

381:

441:

291:

371:

411:

541:

582:

052:

082:

141:

592:

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112:

242:

282:

352:

382:

442:

292:

372:

412:

542:

583:

053:

083:

142:

593:

073:

113:

243:

283:

353:

383:

443:

293:

373:

413:

543:

584:

054:

084:

143:

594:

074:

114:

244:

284:

354:

384:

444:

294:

374:

414:

544:

585:

055:

085:

144:

595:

075:

115:

245:

285:

355:

385:

44---

-e5

:20

5:24

5:37

----

----

----

----

5:29

5:37

5:41

5:54

5:58

6:05

6:08

6:14

5:59

6:07

6:11

6:24

6:28

6:35

6:38

6:44

6:29

6:37

6:41

6:54

6:58

7:05

7:08

7:14

7:29

7:37

7:41

7:54

7:58

8:05

8:08

8:14

8:29

8:37

8:41

8:54

8:58

9:05

9:08

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9:41

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10:0

510

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10:3

710

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10:5

410

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11:0

511

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11:1

4---

-11

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11:2

411

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11:3

911

:46

11:4

911

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6Fr

om S

poka

ne S

unda

y/H

olid

ay---

----

----

----

----

----

----

----

----

----

----

----

----

----

----

----

-8:2

98:3

78:4

18:5

48:5

89:0

59:0

89:1

49:2

99:3

79:4

19:5

49:5

810

:0510

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112

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5:09

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----

----

----

----

----

----

----

----

----

----

----

----

5:29

5:37

5:41

5:54

5:58

6:05

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6:14

----

e5:5

55:

596:

12---

----

----

----

-6:

296:

376:

416:

546:

587:

057:

087:

147:

297:

377:

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14

Tim

es li

sted

on

gray

bac

kgro

und,

an

d in

dica

ted

with

! ar

e tr

ips

that

onl

y ru

n on

EW

U re

gula

r ac

adem

ic y

ear s

choo

l day

s.!

663

From

VTC

W

eekd

ay E

WU

S

choo

l Day

Leave VTC

Four LakesArrive EWU Eagle Station Eagle Station Eagle Station Eagle Station

V5

76:5

57:1

77:3

08:1

08:3

28:4

5