how to search for technical publications & navigate the 'my ......all pending document...

© 2020 Collins Aerospace© 2020 Collins Aerospace

This document does not include any export controlled technical data. | Collins Aerospace Proprietary.

HOW TO SEARCH FOR TECHNICAL

PUBLICATIONS &

NAVIGATE THE ‘MY PUBLICATIONS’ PAGEC O L L I N S C U S T O M E R P O R T A L U S E R G U I D E2 0 2 0

W W W . C U S T O M E R S . C O L L I N S A E R O S P A C E . C O M

© 2020 Collins Aerospace

SEARCH FOR TECHNICAL

PUBLICATIONS



TECHNICAL PUBLICATIONS SEARCH &

NAVIGATION


To see more

information tailored to

your company, login

to your Collins

Portal account.

Note: this website is

intended for use by

established customers.

Please submit a request for

portal access to receive

information on becoming a

new customer.

If you do not have an account, click the Request Access button to register. Instructions can be found here or in the FAQ and Customer Support page


TECHNICAL PUBLICATIONS SEARCH

Collins Aerospace Proprietary. This document contains no export controlled technical data.4

Once signed into your account, you will be directed to the User Dashboard Page. Here you can view your 3

most recent orders and search for technical publications.

Enter a single Publication Number, Part Number,

Aircraft, Engine, or enter at least 3 characters to

execute a wildcard search.

Note: For wildcard searches, a maximum of 10

results will be returned. You may need to refine

your search if it is too broad.

Enter a publication number,

part number, aircraft, or

engine here.

Use the drop-down menu to select the

type of search you wish to execute

(Technical Publications Search)



(CONTINUED)


To access a

publication click

the request

access button

for each

document

needed.



(CONTINUED)


The “View

Details” option

will display for

all documents

you currently

have access to.



(CONTINUED)


To narrow

your search

results, filter

using any of

the attribute

fields

Sort Results

Your search filter is

listed here.

Click here

to clear

your filter

and return

to the full

search

results.


NAVIGATE THE

“MY PUBLICATIONS” PAGE



MY PUBLICATIONS


Once signed into your account, you will be directed to the User Dashboard Page. Here you can view your 3

most recent orders and complete detailed searches for spare parts, repair capabilities and technical

publications. Here you can also access the My Publications Page to view your Technical Publications library.

Click here to view your pending and

approved technical publication requests.


MY PUBLICATIONS (CONTINUED)


Here you can see the

status and details for

all pending document

requests.

Granted or Denied

request status will display

for 30 days

All approved publications

assigned to your account

will appear in this list.

Click on the

Publication number

link to view the

document details.

You can search and filter

all approved

publications assigned

to your account.

You can also download

a list of all technical

publications in your

library.

“Favorites” can be

identified for frequently

used documents for easy

access.


MY PUBLICATIONS (CONTINUED)


Related publications will

be listed here. An active

link to view details of the

document will display if

you are authorized to

view it.

After clicking the publication number link in the document library, the publications detail page is displayed.

Here you can view and download the details of the selected publication.

If you are not authorized

to view the publication

listed, you can click here to

search and request access

to the publication.

Click here to download the

publication

The “Renew” button will

display ONLY for

publications that are due to

expire within 30 days.


PUBLICATIONS CONTACTS


Business Unit Product Line(s) Technical Publications Contact

Aerostructures Aerostructures [email protected]

AvionicsSensors and Integrated Systems

[email protected] Protection Systems

Interiors

Lighting Systems [email protected]

Specialty Seating [email protected] Systems [email protected]

De-Icing [email protected]

Mechanical Systems

Actuation Systems

[email protected]@[email protected]

Cargo Systems [email protected] Gear

[email protected] Controls

Wheels and Brakes [email protected]

Hoist & [email protected]

[email protected]

Mission Systems Fuel & Utility Systems [email protected]

Power & Controls

Propeller Systems

[email protected] Management / Fans / Environmental Control

Systems

Engine Systems & Fuel Controls

Electric Power/ Emergency Power

For access and questions:

mailto:[email protected]

















CUSTOMER PORTAL SUPPORT CONTACT


Customer Portal Support Team: [email protected]

For 24/7 global AOG please contact:

• 1-877-808-7575 (within U.S.)

• 1-860-654-2500 (outside U.S.)

Collins Aerospace Customer Service Page:• https://utcaerospacesystems.com/aftermarket-services/portal-customer-help/


https://utcaerospacesystems.com/aftermarket-services/portal-customer-help/

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