how to solve the b2b integration and managed file transfer ... · how to solve the b2b integration...

How to Solve the B2B Integration and Managed File

Transfer challenge in Retail Business

Rochelle Harrison

Senior Client Technical Professional/Industry Solutions

Successful File Transfer … The Drivers

Business

Requirements Customer

Requirements

Technical

Requirements Operational and

Staff Requirements

Flexibility

Responsiveness

Reliability, safety

Performance

Scalable

Integration with

existing systems

Higher revenue

Lower costs

Protect customer data

Meet Regulatory

Requirements

Exception management

Process management

SLA management

?

October 22, 2013 © 2011 IBM confidential and proprietary. 2

Unmanaged File Transfer Results In …

Activation delays

Security concerns

Slow problem resolution

Manual scripting

Hard to scale

Difficult integration

Brand Security concerns ..

Retention/Satisfaction Issues ……

Higher Cost / Reduced Revenue ………..

? Tedious problem resolution

Pressure to do more with less

Difficult to meet SLA

Business Owners Customer

Operational and Staff Technical

October 22, 2013 © 2011 IBM confidential and proprietary. 3

4

A comprehensive set of managed file transfer capabilities

• Realize an architectural approach that:

– Enables security & governance of data movement throughout the enterprise & w/external business

relationships

– Enables an enterprise standardized approach to meeting the business needs for file transfers

– Enables a single managed file transfer platform for management, governance and audit ability

– Enables an standard, optimized operating model to support the business and security needs of the

enterprise

Visibility

• End to end view of transfer activity

• Business and Client Self Service

• Single dashboard

• Usage and audit reporting

Usability & Management

• Unified operations console across all protocols

• Simplified user interface & problem identification

• Wizard based setup and reusable templates

• Solution blueprints for repeatable usage patterns

Universal Connectivity

• Any transport, any protocol, and any partner

• Protocol bridging

• Broad platform coverage and industry standards

• Scheduled or event based delivery

Security & Performance

• Best practices security capabilities to protect customer data and comply with regulations

• Protection of file data in transit and at rest

• Role based access

• Data Integrity

External Market Forces

Four external market forces can create file transfer challenges for companies.

5

Globalization

Globalization Security Digitization Efficiency

MFT Challenges SFG Foundation Review SFG Functional Review Sterling Control Center Review QuickFile Review

Expand Reach

Customer challenges:

IT finds it difficult to accommodate the on-boarding requirements of a globally diverse trading partner community

It takes too long to on-board trading partners which delays time-to-revenue opportunities

Their existing file transfer architecture

cannot scale to support growth in both

trading partners and types of

transactions being exchanged without

compromising performance or requiring

capital investment

Secure Transfers


Existing file transfer tools cannot ensure the security of data either at-rest or in-motion

The company has failed data security audits and has difficulty reacting to changing governmental and industry compliance requirements

Internal networks are at risk due to the use of FTP to exchange files with trading partners over the internet

Analog to Digital/Larger Files


The size of digital files can no longer be accommodated by existing file transfer tools and network options

File transfer infrastructures struggle to process increased file transfer activity driven by new trading partners and digitized content

The company has no central oversight or organizational awareness of these type of file transfers

Speed and Efficiency


The company lacks visibility over the file transfer activity that Service Level Agreements are dependent on

They want to replace FTP but are concerned about the cost to rip-and-replace all their FTP scripts and accompanying management tools

IT is under pressure to reduce the operational costs associated with B2B file transfer activity while improving reliability and accommodating growth at the same time

6

Messaging Store-and-Forward Point-to-Point Ad Hoc

Enterprise (inside)

Secure, Integrated Infrastructures for Multiprotocol Transports

and Protocol Bridging

Pattern Pattern Pattern Pattern

Management & Control

Visibility & Intelligence

IBM can enable Corporations to achieve a highly reliable, B2B integration,

supporting all file transfer patterns and security requirements

Business-to- Business (outside)

IBM is THE Leader in Gartner Magic Quadrant (MQ) for

Application Infrastructure for Systematic Application Integration Projects

and Managed File Transfer

Business Solutions products include:

• IBM Sterling B2B Integrator

• IBM Sterling File Gateway

• IBM WebSphere Transformation Extender

• IBM Sterling Connect:Direct

B2B Challenges Sterling B2BI Overview Sterling B2BI Translation Sterling B2BI BPM Sterling B2BI Visibility Sterling B2BI Security Sterling B2BI Review

IBM® B2B / Managed File Transfer Suite

IBM® Sterling Control Center

IBM® QuickFile

IBM® Sterling Secure Proxy IBM® Sterling Connect:Direct®

IBM® Sterling File Gateway

IBM® Sterling B2B Integrator


Business Cases – McDonalds

McDonald’s Retail Challenges/Successes

Business need

– McDonald’s Corporation knew that relying on old technology and manual data entry to

process information led to delays in information entering the supply chain, along with errors

in the supply chain.

– Tracking business process activity was increasingly complex due to disparate systems,

global trading partners and the chasm between IT and business processes.

– There was no way to identify and mitigate supply disruptions in advance. This led to stock-

outs, and was one of the main barriers to efficiency in today’s globally connected community.

Solution/Benefits

•Solution Product: IBM Sterling B2B Integrator

•Benefits

– Extended its business processes to 100 percent of the business community.

– The company improved business agility, operational efficiency and business performance.

Sterling B2B Integrator

IBM Sterling B2B Integrator delivers the documents in the formats required

The features:

• Extensive data transformation capabilities

– EDI standards, XML, flat files, database, industry

standards

• Build custom business rules

The benefits:

• Enables B2B and EDI with all business partners and

customers, despite disparate standards – Sauer Danfoss

• Information from 100+ trading partners moves through

Sterling Integrator to SAP with minimal errors or issues –

Coca Cola Bottling

• Provide customers flexibility they require without having to

change internal processes – Large high-tech

manufacturer


IBM Sterling B2B Integrator provides multi-enterprise

Process workflow definition, creation, and visibility

The features:

Visual workflow modeler

Faster prototyping of business processes

200+ prepackaged adapters and services to

accelerate time to delivery

The benefits:

Allows us to win business by providing consistent

end-to-end business processes – Large high tech

manufacturer

Improved customer service by quickening all

processes– Imperial Sugar

Enabled seamless and secure integration of key

business processes– Russell Investments

Interfaces with and extends SAP - Sauer Danfoss


IBM Sterling B2B Integrator provides unimpeded business process visibility &

control

The features:

Tracking – Messages, files, documents, processes

Reporting – Standard, customized, scheduled, on-demand, integration with other reporting tools

Archiving – long term storage

The benefits:

Real-time global visibility and actionable insights

allows for better & faster decision making – Global

manufacturing and services company

Near real-time access to decision-critical information

ensures timely monitoring of performance against

key SLAs – Coca Cola Bottling

Greater visibility increases customer satisfaction –

multiple reference customers


CRM/ERP

Databases

Custom Apps

Messaging

Trusted Network

Suppliers

Carriers

Banks

Customers

B2B Cloud

Retailers

Government Agencies

Health Providers

The features:

Role-based access

Custom Password Policy

Encryption of documents both in transit

and at rest

Perimeter security services

Additional protection available with IBM

Sterling Secure Proxy

The benefits:

Flexible, secure connectivity,

integration, and process automation

capable of spanning systems and

applications – Coca Cola Bottling

Comply with regulatory policies

Pass tougher security audits

IBM Sterling B2B Integrator helps assure secure B2B exchange

DMZ

Perimeter /

Secure

Proxy

Untrusted Network


Sterling File Gateway

IBM Sterling File Gateway

An “Edge” based application for exchanging data between partners, customers, suppliers, applications

and employees

• What it does

– Provides a centralized file gateway for processing inbound, outbound and internal-internal file transfers

– Supports any format, any protocol, any size B2B file transfer

– Dynamically determines appropriate file routing

– Automatically provides file layer handling

– Quickly on-boards new file transfer partners / applications

– Extensibility through underlying Sterling B2B Integrator platform

• How it is delivered

– Application layer built on Sterling B2B Integrator

– Mail box services and communication adapters

– Pre-built file transfer business processes

– Partner portal (myFileGateway) for self service


IBM® B2B / Managed File Transfer Suite

IBM® QuickFile







Delivering higher levels of service for key integration and transfer services

• What it does

– Consolidated logging, reporting, and analytics for all transfers and integration processes

– Rule-driven service level management

– Alerts and notifications

– Configuration management for IBM® Sterling Connect:Direct® servers

• How it is delivered

– Java-based solution for management and visibility of the file transfer and B2B integration

infrastructure

– Engine, agents, and user consoles

– Interfaces to existing system management tools



Legacy FTP

Servers

IBM® Sterling File

Gateway

IBM® Sterling B2B

Integrator

IBM® Sterling

Connect:Direct®

IBM® Sterling

Connect:Enterprise®

IBM® Sterling

Control Center

Engine Database

Console

Web console

Mobile


Cognos

Reports

E-mail server

Enterprise mgt. or

other system

IBM® QuickFile IBM® WS

MQ MFT


IBM® B2B / Managed File Transfer Suite Review


IBM® QuickFile





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how to solve the b2b integration and managed file transfer ... · how to solve the b2b integration...

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